到 2028 年美国统一通信即服务市场预测 - 按组件（电话、统一消息、会议、协作平台和应用程序）、企业规模（中小型企业和大型企业）和终端划分的 COVID-19 影响和国家/地区分析用户（BFSI、IT 和电信、消费品和零售、医疗保健、运输和物流、旅游和酒店、制造业等）
No. of Pages: 153 | Report Code: BMIRE00028121 | Category: Technology, Media and Telecommunications
No. of Pages: 153 | Report Code: BMIRE00028121 | Category: Technology, Media and Telecommunications
美国统一通信即服务市场规模预计将从2022年的91.7474亿美元增长到2028年的174.2421亿美元；预计 2022 年至 2028 年复合年增长率为 11.3%。
远程和移动工作的采用率不断上升，大型企业对 UCaaS 解决方案的需求不断增加企业和中小企业推动了美国统一通信即服务市场的增长。
统一通信即服务 (UCaaS) 和其他基于云的技术在随时随地工作中发挥着关键作用模型。在远程工作中，UCaaS 是组织实现员工之间沟通的首选解决方案。由于云软件电话、Microsoft 团队、zoom、VPN 和其他 UCaaS 解决方案等协作套件的使用，向在线和远程工作以及在家工作现象的过渡已经成为可能。在远程工作中，UCaaS 解决方案允许员工同步时区、视频会议，甚至同时编辑相同的文档。统一通信即服务 (UCaaS) 可确保采用远程和移动工作的组织的业务连续性。随着业务不断增长并变得分散，对统一通信即服务 (UCaaS) 的需求不断增加，这推动了美国统一通信即服务市场的增长。
信息技术与多年来，全球电信业取得了显着增长。对于 IT 人员和预算有限的小型组织来说，UCaaS 比本地 UC 解决方案更经济、更容易实现。通信和协作工具与业务应用程序的集成提供了一致且可靠的通信体验，提高了移动工作人员的生产力和参与度，并为数字化转型计划创造了机会。虽然 IT 和 IT 行业的许多公司电信行业已经采用了UCaaS，企业却不愿意将电话系统迁移到云端。此外，UCaaS 通过消除通信和协作的复杂性来帮助提高生产力。总体而言，IT 与电信行业花在管理技术上的时间更少，而花在优化有价值的业务服务的交付上的时间更多。在升级通信策略时，许多企业采用UCaaS来改进流程，添加视频会议等新服务，并提供一致的用户体验。此外，UCaaS 还可以帮助企业降低开支和管理费用，并且无需租赁或购买电话系统以及投资本地基础设施。
UCaaS，自诞生以来，成为 BFSI 行业经济高效的解决方案。银行越来越多地投资 UCaaS，以监控所有渠道的客户通信并获得大规模实施所需的可扩展性。此外，尽管功能可能因性能程度而异，但业界广泛整合了交互式语音响应 (IVR)、视频会议、实时聊天、电子邮件、统一消息传递、VoIP 服务和其他客户端管理功能。此外，UCaaS 有助于提高可用性和可扩展性，同时增强协作，并使企业能够专注于业务增长而不是维护业务。 BFSI行业的企业不断寻找能够减少开支并产生内部收入的解决方案；因此，通过云访问重要文件和数据被认为是一个可行的解决方案。
统一通信即服务市场根据组件、企业规模进行细分、最终用户和地理位置。根据组件，统一通信即服务市场分为电话、消息传递、会议、协作平台和应用程序。根据企业规模，统一通信即服务市场分为中小企业和大型企业。基于最终用户，统一通信即服务市场分为 BFSI、IT 和服务市场。电信、消费品和零售、医疗保健、运输和物流、旅游及酒店业、制造业等。
整体统一通信即服务市场规模是通过主要和次要来源得出的。我们利用内部和外部来源进行了详尽的二次研究，以获得与统一通信即服务市场相关的定性和定量信息。该流程有助于获得有关所有细分市场的统一通信即服务市场的概述和预测。此外，我们还与行业参与者进行了多次初步访谈，以验证数据并获得分析见解。该流程的参与者包括副总裁、业务开发经理、市场情报经理和国家销售经理等行业专家，以及估值专家、研究分析师和关键意见领袖等外部顾问，专门从事统一通信即服务市场.
Strategic insights for US Unified Communication as a Service involve closely monitoring industry trends, consumer behaviours, and competitor actions to identify opportunities for growth. By leveraging data analytics, businesses can anticipate market shifts and make informed decisions that align with evolving customer needs. Understanding these dynamics helps companies adjust their strategies proactively, enhance customer engagement, and strengthen their competitive edge. Building strong relationships with stakeholders and staying agile in response to changes ensures long-term success in any market.
| Report Attribute | Details |
|---|---|
| Market size in 2022 | US$ 9,174.74 Million |
| Market Size by 2028 | US$ 17,424.21 Million |
| Global CAGR (2022 - 2028) | 11.3% |
| Historical Data | 2020-2021 |
| Forecast period | 2023-2028 |
| Segments Covered |
By 组件
|
| Regions and Countries Covered | 美国
|
| Market leaders and key company profiles |
The regional scope of US Unified Communication as a Service refers to the geographical area in which a business operates and competes. Understanding regional nuances, such as local consumer preferences, economic conditions, and regulatory environments, is crucial for tailoring strategies to specific markets. Businesses can expand their reach by identifying underserved regions or adapting their offerings to meet regional demands. A clear regional focus allows for more effective resource allocation, targeted marketing, and better positioning against local competitors, ultimately driving growth in those specific areas.
The US Unified Communication as a Service Market is valued at US$ 9,174.74 Million in 2022, it is projected to reach US$ 17,424.21 Million by 2028.
As per our report US Unified Communication as a Service Market, the market size is valued at US$ 9,174.74 Million in 2022, projecting it to reach US$ 17,424.21 Million by 2028. This translates to a CAGR of approximately 11.3% during the forecast period.
The US Unified Communication as a Service Market report typically cover these key segments-
The historic period, base year, and forecast period can vary slightly depending on the specific market research report. However, for the US Unified Communication as a Service Market report:
The US Unified Communication as a Service Market is populated by several key players, each contributing to its growth and innovation. Some of the major players include:
The US Unified Communication as a Service Market report is valuable for diverse stakeholders, including:
Essentially, anyone involved in or considering involvement in the US Unified Communication as a Service Market value chain can benefit from the information contained in a comprehensive market report.
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