南美洲后台劳动力管理市场预测至 2028 年 – COVID-19 影响和区域分析 – 按解决方案（机器人自动化流程、绩效管理、后台优化、流程分析等）和最终用户行业 (IT以及电信、BFSI、交通、零售和电子商务、政府等）
No. of Pages: 111 | Report Code: BMIRE00027208 | Category: Technology, Media and Telecommunications
No. of Pages: 111 | Report Code: BMIRE00027208 | Category: Technology, Media and Telecommunications
南美洲的后台劳动力管理市场
预计将从 2022 年的 9645 万美元增长到 2028 年的 1.6112 亿美元。预计2022 年至 2028 年复合年增长率为 8.9%。
劳动力任务自动化的需求
许多企业和政府组织的后台职能需要大量人员。企业正计划通过自动化这些操作来减少后台操作所需的手动工作。组织寻求通过提高可见性和透明度、降低运营成本、增强客户/客户体验和提高参与度来转变其后台管理实践。劳动力管理平台允许他们任命具有适当技能的资源，以满足预期的人员配置要求；此外，这些平台可以帮助他们预测后台人员配置需求。后台部门可能需要同时承担各种类型的任务，所有这些任务都需要不同的专业知识。劳动力管理解决方案有助于监控传入和传出的工作量，包括积压和推迟的任务，因为大多数后台缺乏简化这些任务所需的自动化功能。后台劳动力管理解决方案通过桌面分析来监控员工的绩效，其中包括记录他们的桌面活动、监控工作分配和管理以及保留手动签到和签出的日志。尽管自动化程度可能因工作类型而异，但所有后台劳动力管理工具都可以收集执行工作所需的大量数据。例如，BambooHR是一家主要面向中型组织的后台劳动力管理解决方案提供商，提供了具有考勤监控、招聘自动化等全面功能的解决方案。因此，后台劳动力管理自动化的需求将推动预测期内的市场增长。
市场概览< /strong>
由于软件日益普及，南美后台劳动力管理市场预计将出现适度增长该地区的服务 (SaaS)。为了应对日益激烈的提供高效服务的竞争，该地区的组织正在利用云计算功能进行劳动力管理，以确保更快的实时数据传输。随着软件即服务 (SaaS) 和基础设施即服务 (IaaS) 的日益普及，云计算是南美洲增长最快的技术之一。由于全国各地有许多互联消费者，加上互联网普及率不断提高，巴西在该地区的云增长方面处于领先地位。尽管经历了经济危机，该地区的企业在过去十年中中产阶级消费者所需的服务数量增长了50%，这迫使企业通过采用云服务来扩展客户服务业务。
南美后台劳动力管理市场收入及预测至 2028 年（百万美元）
南美洲后台劳动力管理市场细分
南美后台劳动力管理市场细分为解决方案、最终用户和国家/地区。根据解决方案，市场分为机器人自动化流程、绩效管理、后台优化、流程分析等。机器人自动化流程领域在 2022 年占据最大的市场份额。
NICE Ltd.；开放文本公司； Verint 系统公司；阿尔瓦里亚公司；卡拉布里奥公司；甲骨文公司；创尼斯；和 Intradiem 是该地区后台劳动力管理市场的领先公司。
Strategic insights for South America Back-office workforce management involve closely monitoring industry trends, consumer behaviours, and competitor actions to identify opportunities for growth. By leveraging data analytics, businesses can anticipate market shifts and make informed decisions that align with evolving customer needs. Understanding these dynamics helps companies adjust their strategies proactively, enhance customer engagement, and strengthen their competitive edge. Building strong relationships with stakeholders and staying agile in response to changes ensures long-term success in any market.
| Report Attribute | Details |
|---|---|
| Market size in 2022 | US$ 96.45 Million |
| Market Size by 2028 | US$ 161.12 Million |
| Global CAGR (2022 - 2028) | 8.9% |
| Historical Data | 2020-2021 |
| Forecast period | 2023-2028 |
| Segments Covered |
By 解决方案
|
| Regions and Countries Covered | 南美洲和中美洲
|
| Market leaders and key company profiles |
The regional scope of South America Back-office workforce management refers to the geographical area in which a business operates and competes. Understanding regional nuances, such as local consumer preferences, economic conditions, and regulatory environments, is crucial for tailoring strategies to specific markets. Businesses can expand their reach by identifying underserved regions or adapting their offerings to meet regional demands. A clear regional focus allows for more effective resource allocation, targeted marketing, and better positioning against local competitors, ultimately driving growth in those specific areas.
The South America Back-office workforce management Market is valued at US$ 96.45 Million in 2022, it is projected to reach US$ 161.12 Million by 2028.
As per our report South America Back-office workforce management Market, the market size is valued at US$ 96.45 Million in 2022, projecting it to reach US$ 161.12 Million by 2028. This translates to a CAGR of approximately 8.9% during the forecast period.
The South America Back-office workforce management Market report typically cover these key segments-
The historic period, base year, and forecast period can vary slightly depending on the specific market research report. However, for the South America Back-office workforce management Market report:
The South America Back-office workforce management Market is populated by several key players, each contributing to its growth and innovation. Some of the major players include:
The South America Back-office workforce management Market report is valuable for diverse stakeholders, including:
Essentially, anyone involved in or considering involvement in the South America Back-office workforce management Market value chain can benefit from the information contained in a comprehensive market report.
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