北美对话式人工智能市场预测至 2031 年 – 区域分析 – 按组件(平台和服务)、类型(聊天机器人和智能虚拟助手)、部署类型(本地和云)和行业(零售和电子商务、医疗保健和生命科学、旅游和酒店、BFSI、IT 和电信、媒体和娱乐等)

Historic Data: 2020-2021   |   Base Year: 2022   |   Forecast Period: 2023-2031


No. of Pages: 103    |    Report Code: BMIRE00031078    |    Category: Technology, Media and Telecommunications

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North America Conversational AI Market
2022 年,北美对话式 AI 市场价值为 32.356 亿美元,预计到 2031 年将达到 144.8137 亿美元;预计 2023 年至 2031 年的复合年增长率为 20.6%。

不断增长的电子商务行业推动北美对话式 AI 市场发展

自 COVID-19 大流行以来,全球网上购物激增。根据国际航空运输协会 (IATA) 的数据,2021 年,21.4 亿人(即世界人口的 27.6%)从在线门户网站购买产品。2021 年,该国通过电子商务行业创造了约 1.5 万亿美元的收入,成为全球最大的电子商务市场。不断增长的网上购物需求正在增加对对话式商务的需求。智能 AI 购物机器人正在通过与客户互动、提供个性化指导和进一步推动销售,彻底改变电子商务行业。此外,通过利用机器学习和自然语言处理,对话式 AI 有助于进行有意义的对话,了解客户需求并实时培养潜在客户。因此,不断增长的电子商务行业推动了对话式 AI 市场的增长。

北美对话式 AI 市场概览

北美对话式 AI 市场已细分为美国、加拿大和墨西哥。领先的科技巨头在 AI 解决方案和服务研发方面的大量投资促进了美国的持续创新发展。此外,智能手机设备在美国的高普及率推动了美国对话式 AI 市场的增长。根据全球移动通信系统协会 (GSMA) 的数据,2022 年美国的智能手机普及率为 84%,预计到 2031 年将增至 89%。此外,在不增加运营成本的情况下,对卓越客户体验、申诉解决、技术支持和客户参与的需求不断增长,推动了市场增长。因此,市场参与者不断为其庞大的终端用户行业开发大量创新且交互式的基于聊天机器人的解决方案,从而推动了美国对话式 AI 市场的增长。

北美对话式 AI 市场收入及预测至 2031 年(百万美元)

北美对话式 AI 市场细分

北美对话式 AI 市场分为组件、类型、部署类型、行业和国家。

根据组件,北美对话式 AI 市场分为平台和服务。 2023 年,平台部分在北美对话式 AI 市场中占有较大的份额。

按类型划分,北美对话式 AI 市场分为聊天机器人和智能虚拟助手。2023 年,聊天机器人部分在北美对话式 AI 市场中占有较大的份额。

就部署类型而言,北美对话式 AI 市场分为本地和云端。2023 年,本地部分在北美对话式 AI 市场中占有较大的份额。

基于行业,北美对话式 AI 市场细分为零售和电子商务、医疗保健和生命科学、旅游和酒店、BFSI、IT 和电信、媒体和娱乐等。2023 年,零售和电子商务部分在北美对话式 AI 市场中占有最大的份额。

按国家/地区划分,北美对话式 AI 市场细分为美国、加拿大和墨西哥。 2023 年,美国占据了北美对话式 AI 市场的主导份额。

Alphabet Inc;Amazon.com Inc.;Artificial Solutions International AB;Cognigy GmbH;International Business Machines Corp;Kore.ai Inc.;Microsoft Corp;Oracle Corp;Rasa Technologies Inc 和 SAP SE 是北美对话式 AI 市场的一些领先公司。

North America Conversational AI Strategic Insights

Strategic insights for North America Conversational AI involve closely monitoring industry trends, consumer behaviours, and competitor actions to identify opportunities for growth. By leveraging data analytics, businesses can anticipate market shifts and make informed decisions that align with evolving customer needs. Understanding these dynamics helps companies adjust their strategies proactively, enhance customer engagement, and strengthen their competitive edge. Building strong relationships with stakeholders and staying agile in response to changes ensures long-term success in any market.

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North America Conversational AI Report Scope

Report Attribute Details
Market size in 2022 US$ 3,235.60 Million
Market Size by 2031 US$ 14,481.37 Million
Global CAGR (2023 - 2031) 20.6%
Historical Data 2020-2021
Forecast period 2023-2031
Segments Covered By 组件
  • 平台和服务
By 类型
  • 聊天机器人和智能虚拟助手
By 部署类型
  • 本地
  • 云
By 行业
  • 零售与电子商务
  • 医疗保健与生命科学
  • 旅游与酒店
  • BFSI
  • IT 与电信
  • 媒体与娱乐
Regions and Countries Covered 北美
  • 美国
  • 加拿大
  • 墨西哥
Market leaders and key company profiles
  • Alphabet Inc
  • Amazon.com Inc.
  • Artificial Solutions International AB
  • Cognigy GmbH
  • International Business Machines Corp
  • Kore.ai Inc.
  • Microsoft Corp
  • Oracle Corp
  • Rasa Technologies Inc
  • SAP SE
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    North America Conversational AI Regional Insights

    The regional scope of North America Conversational AI refers to the geographical area in which a business operates and competes. Understanding regional nuances, such as local consumer preferences, economic conditions, and regulatory environments, is crucial for tailoring strategies to specific markets. Businesses can expand their reach by identifying underserved regions or adapting their offerings to meet regional demands. A clear regional focus allows for more effective resource allocation, targeted marketing, and better positioning against local competitors, ultimately driving growth in those specific areas.

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    The List of Companies - North America Conversational AI Market

    • Alphabet Inc
    • Amazon.com Inc.
    • Artificial Solutions International AB
    • Cognigy GmbH
    • International Business Machines Corp
    • Kore.ai Inc.
    • Microsoft Corp
    • Oracle Corp
    • Rasa Technologies Inc
    • SAP SE
    Frequently Asked Questions
    How big is the North America Conversational AI Market?

    The North America Conversational AI Market is valued at US$ 3,235.60 Million in 2022, it is projected to reach US$ 14,481.37 Million by 2031.

    What is the CAGR for North America Conversational AI Market by (2023 - 2031)?

    As per our report North America Conversational AI Market, the market size is valued at US$ 3,235.60 Million in 2022, projecting it to reach US$ 14,481.37 Million by 2031. This translates to a CAGR of approximately 20.6% during the forecast period.

    What segments are covered in this report?

    The North America Conversational AI Market report typically cover these key segments-

  • 组件 (平台和服务)
  • 类型 (聊天机器人和智能虚拟助手)
  • 部署类型 (本地, 云)
  • What is the historic period, base year, and forecast period taken for North America Conversational AI Market?

    The historic period, base year, and forecast period can vary slightly depending on the specific market research report. However, for the North America Conversational AI Market report:

  • Historic Period : 2020-2021
  • Base Year : 2022
  • Forecast Period : 2023-2031
  • Who are the major players in North America Conversational AI Market?

    The North America Conversational AI Market is populated by several key players, each contributing to its growth and innovation. Some of the major players include:

  • Alphabet Inc
  • Amazon.com Inc.
  • Artificial Solutions International AB
  • Cognigy GmbH
  • International Business Machines Corp
  • Kore.ai Inc.
  • Microsoft Corp
  • Oracle Corp
  • Rasa Technologies Inc
  • SAP SE
  • Who should buy this report?

    The North America Conversational AI Market report is valuable for diverse stakeholders, including:

    • Investors: Provides insights for investment decisions pertaining to market growth, companies, or industry insights. Helps assess market attractiveness and potential returns.
    • Industry Players: Offers competitive intelligence, market sizing, and trend analysis to inform strategic planning, product development, and sales strategies.
    • Suppliers and Manufacturers: Helps understand market demand for components, materials, and services related to concerned industry.
    • Researchers and Consultants: Provides data and analysis for academic research, consulting projects, and market studies.
    • Financial Institutions: Helps assess risks and opportunities associated with financing or investing in the concerned market.

    Essentially, anyone involved in or considering involvement in the North America Conversational AI Market value chain can benefit from the information contained in a comprehensive market report.