北美云通信平台市场预测至 2027 年 - COVID-19 影响和解决方案区域分析(统一通信和协作 (UCC/UCaaS)、网络实时通信 (WebRTC)、交互式语音应答 (IVR)、互联网协议语音(VoIP)、应用程序编程接口 (API)、报告和分析)、服务(培训和咨询、支持和维护以及托管服务)、组织规模(中小企业和大型企业)和垂直( BFSI、IT 和电信、零售、政府、教育等)

Historic Data: 2017-2018   |   Base Year: 2019   |   Forecast Period: 2020-2027


No. of Pages: 148    |    Report Code: TIPRE00018204    |    Category: Technology, Media and Telecommunications

North America Cloud Communication Platform Market

市场介绍

云通信平台有助于克服传统或旧类型通信系统的高成本和不灵活的问题。这些平台将开发技术整合到单一类型的平台中,从而最大限度地减少集成多个供应商提供的多种服务的干扰。近年来,通信已从单独的语音呼叫转变为视频呼叫或互联网协议语音 (VoIP)。改变后的通信方式可以通过云通信平台轻松管理和控制。这些平台可能会为网络银行和社交媒体等安全服务供应商提供双向身份验证,以扩展其服务。此外,实时网络通信的日益普及以及云技术的技术进步和升级预计将在未来几年推动云通信平台市场的增长。

 

<云物联网平台促进设备和物联网平台之间稳定、安全的通信。云物联网平台提供多种安全功能,确保单个设备的安全。它还提供数据存储和处理功能,允许 API 和其他云服务的组合。通过物联网平台与云通信平台的集成,具有维护数亿设备、允许数百万设备同时与物联网平台通信、保证99.9%的可用性和准确性等多种优势。< /p>

市场概况与动态             

2019年北美云通信平台市场价值11.066亿美元,预计将达到55.925亿美元 到 2027 年;预计 2020 年至 2027 年复合年增长率将达到 22.6%。

云通信平台高效且具有成本效益,因此组织正在将目光投向云电话解决方案。这些平台不需要对包含多种类型设备的整个设置进行任何投资,因为它们适用于新兴的通信功能。专用交换机 (PBX),组织内使用的电话通信方式。通过云通信平台,可以以更低的成本将PBX部署在云端。各种大型企业和中小企业正在选择云通信平台,以利用其带来的成本效益和更高的工作效率优势。此外,这些云通信平台不需要资本基础设施成本,透明的按需付费订阅是云通信平台的额外优势。

 

主要细分市场

从企业规模来看,2020年云通信平台市场中,大型企业占据主导地位。云通信平台带来的好处足以吸引大型企业企业为其组织采用云通信平台。在任何组织中,沟通都被视为关键组成部分。随着大型企业规模的扩大,沟通与协作变得困难。云通信平台有助于解决此类问题,但确保所选解决方案包含正确的功能至关重要。全球大型企业都注重成本优化,同时提高整体生产力。

 

北美云通信平台市场按照垂直方向细分为BFSI 、医疗保健、IT 和电信、政府、零售、旅游和酒店、教育等。 BFSI 细分市场在 2019 年引领了云通信平台市场。金融界和 BFSI 行业如今正在经历从传统方法到基于应用程序的方法(包括基于云平台)的过程。如今,银行、保险公司、支付服务提供商和金融科技初创公司都在广泛寻求创新且可靠的服务、识别方法和欺诈预防。然而,各种基于云的平台都是安全可靠的方法,只需将语音、视频、聊天、短信和号码 API 组合到您的应用程序中即可简化业务、提高服务质量并最大限度地减少开销。

 < /p>

 

主要来源和上市公司

参考的一些主要一手和二手来源用于准备这份关于美国销和套筒装置市场的报告的有公司网站、年度报告、财务报告、国家政府文件和统计数据库等。插针和套管设备市场报告中列出的主要公司包括 CallFire、Avaya Inc、Cisco System Inc、NETFORTIS、Plivo Inc、Telestax Inc、Twilio Inc、Vonage、8x8 Inc。

购买报告的理由

  • 了解北美云通信平台设备市场格局并确定细分市场最有可能保证丰厚回报的企业
  • 了解北美云通信平台设备市场不断变化的竞争格局,保持领先地位。
  • 有效规划并购通过识别最有可能销售的细分市场,与合作伙伴在北美云通信平台设备市场进行交易
  • 通过对北美云通信平台各个细分市场的市场表现进行敏锐和全面的分析,帮助做出明智的业务决策市场。
  • 获取美国 2020 年至 2027 年各个细分市场的插针和套管设备市场收入预测。

北美云通信市场细分

按解决方案

  • 统一通信与协作(UCC/UCaaS)
  • Web 实时通信 (WebRTC)
  • 交互式语音应答 (IVR)
  • 应用程序编程接口 (API)
  • 报告和分析

 

按服务

  • 培训和咨询
  • 支持和维护
  • 托管服务

 

按组织规模

 

  • 中小企业
  • 大型企业

 

按行业划分

 

  • BFSI
  • IT 和电信
  • 零售
  • 政府
  • 教育
  • 其他

 

公司简介

< /p>
  • CallFire
  • Avaya Inc.
  • 思科系统公司
  • NETFORTIRIS
  • PLIVO INC< /li>
  • TELESTAX, INC
  • TWILIO INC
  • VONAGE
  • WEST IP COMMUNICATIONS, INC
  • 8X8, INC.< /li>

 

 

 

North America Cloud Communication Platform Strategic Insights

Strategic insights for North America Cloud Communication Platform involve closely monitoring industry trends, consumer behaviours, and competitor actions to identify opportunities for growth. By leveraging data analytics, businesses can anticipate market shifts and make informed decisions that align with evolving customer needs. Understanding these dynamics helps companies adjust their strategies proactively, enhance customer engagement, and strengthen their competitive edge. Building strong relationships with stakeholders and staying agile in response to changes ensures long-term success in any market.

strategic-framework/north-america-cloud-communication-platform-market-strategic-framework.webp
Get more information on this report

North America Cloud Communication Platform Report Scope

Report Attribute Details
Market size in 2019 US$ 1,106.6 Million
Market Size by 2027 US$ 5,592.5 Million
Global CAGR (2020 - 2027) 22.6%
Historical Data 2017-2018
Forecast period 2020-2027
Segments Covered By 解决方案
  • 统一通信与协作
  • 网络实时通信
  • 交互式语音应答
  • 互联网协议语音
  • 应用程序编程接口
  • 报告与分析
By 服务
  • 培训与咨询
  • 支持与维护
  • 托管服务
By 组织规模
  • 小型企业
  • 中型企业
  • 大型企业
By 垂直行业
  • BFSI
  • IT 和电信
  • 零售
  • 政府
  • 教育
Regions and Countries Covered 北美
  • 美国
  • 加拿大
  • 墨西哥
Market leaders and key company profiles
  • List of Companies
  • CallFire
  • Avaya Inc.
  • Cisco Systems, Inc.
  • NETFORTRIS
  • PLIVO INC
  • TELESTAX, INC
  • TWILIO INC
  • VONAGE
  • WEST IP COMMUNICATIONS, INC
  • Get more information on this report

    North America Cloud Communication Platform Regional Insights

    The regional scope of North America Cloud Communication Platform refers to the geographical area in which a business operates and competes. Understanding regional nuances, such as local consumer preferences, economic conditions, and regulatory environments, is crucial for tailoring strategies to specific markets. Businesses can expand their reach by identifying underserved regions or adapting their offerings to meet regional demands. A clear regional focus allows for more effective resource allocation, targeted marketing, and better positioning against local competitors, ultimately driving growth in those specific areas.

    geography/north-america-cloud-communication-platform-market-geography.webp
    Get more information on this report

    The List of Companies - North America Cloud Communication Platform Market

    List of Companies

    1. CallFire
    2. Avaya Inc.
    3. Cisco Systems, Inc.
    4. NETFORTRIS
    5. PLIVO INC
    6. TELESTAX, INC
    7. TWILIO INC
    8. VONAGE
    9. WEST IP COMMUNICATIONS, INC
    10. 8X8, INC.

     

    Frequently Asked Questions
    How big is the North America Cloud Communication Platform Market?

    The North America Cloud Communication Platform Market is valued at US$ 1,106.6 Million in 2019, it is projected to reach US$ 5,592.5 Million by 2027.

    What is the CAGR for North America Cloud Communication Platform Market by (2020 - 2027)?

    As per our report North America Cloud Communication Platform Market, the market size is valued at US$ 1,106.6 Million in 2019, projecting it to reach US$ 5,592.5 Million by 2027. This translates to a CAGR of approximately 22.6% during the forecast period.

    What segments are covered in this report?

    The North America Cloud Communication Platform Market report typically cover these key segments-

  • 解决方案 (统一通信与协作, 网络实时通信, 交互式语音应答, 互联网协议语音, 应用程序编程接口, 报告与分析)
  • 服务 (培训与咨询, 支持与维护, 托管服务)
  • 组织规模 (小型企业, 中型企业, 大型企业)
  • What is the historic period, base year, and forecast period taken for North America Cloud Communication Platform Market?

    The historic period, base year, and forecast period can vary slightly depending on the specific market research report. However, for the North America Cloud Communication Platform Market report:

  • Historic Period : 2017-2018
  • Base Year : 2019
  • Forecast Period : 2020-2027
  • Who are the major players in North America Cloud Communication Platform Market?

    The North America Cloud Communication Platform Market is populated by several key players, each contributing to its growth and innovation. Some of the major players include:

  • List of Companies
  • CallFire
  • Avaya Inc.
  • Cisco Systems, Inc.
  • NETFORTRIS
  • PLIVO INC
  • TELESTAX, INC
  • TWILIO INC
  • VONAGE
  • WEST IP COMMUNICATIONS, INC
  • 8X8, INC.
  • Who should buy this report?

    The North America Cloud Communication Platform Market report is valuable for diverse stakeholders, including:

    • Investors: Provides insights for investment decisions pertaining to market growth, companies, or industry insights. Helps assess market attractiveness and potential returns.
    • Industry Players: Offers competitive intelligence, market sizing, and trend analysis to inform strategic planning, product development, and sales strategies.
    • Suppliers and Manufacturers: Helps understand market demand for components, materials, and services related to concerned industry.
    • Researchers and Consultants: Provides data and analysis for academic research, consulting projects, and market studies.
    • Financial Institutions: Helps assess risks and opportunities associated with financing or investing in the concerned market.

    Essentially, anyone involved in or considering involvement in the North America Cloud Communication Platform Market value chain can benefit from the information contained in a comprehensive market report.