中东和非洲对话式人工智能市场预测至 2031 年 – 区域分析 – 按组件（平台和服务）、类型（聊天机器人和智能虚拟助手）、部署类型（本地和云）和行业（零售和电子商务、医疗保健和生命科学、旅游和酒店、BFSI、IT 和电信、媒体和娱乐等）
游戏行业对对话式 AI 的日益采用促进了中东和非洲对话式 AI 市场的发展
数字游戏和互动娱乐领域的企业正在寻求创新方法使用 AI 来改善玩家体验。开发人员可以通过利用对话式 AI 来提高玩家参与度和整体游戏体验。在视频游戏中，非玩家角色 (NPC) 是玩家定期与之互动和交流的角色。这些角色在整个游戏过程中陪伴或引导玩家。游戏中的对话式 AI 是指将 AI 技术融入视频游戏，以允许玩家与 NPC 之间以及玩家之间进行更自然、更动态的互动。对话式人工智能使游戏中的对话系统能够通过理解和响应用户输入来模仿现实世界的对话，尤其是玩家和非玩家角色之间的对话。
此外，对话式人工智能还允许游戏开发者增强他们的 NPC 体验。通过加入聊天机器人、语音识别和自然语言处理功能，游戏创作者可以增强 NPC 以自然的方式理解和响应玩家问题、指令和对话的能力。例如，对话式人工智能可用于改进在大型多人在线角色扮演游戏 (MMORPG) 中充当互动商人或任务提供者的虚拟角色。有了这些虚拟角色，玩家可以在传统对话树之外进行对话，甚至轻松的玩笑。通过以与其他玩家相同的方式与这些人工智能驱动的实体互动，用户可以获得更具沉浸感和社交参与度的体验，从而增加游戏的丰富性。因此，预计上述所有因素将推动游戏行业对对话式 AI 的需求，这将在预测期内推动对话式 AI 市场的增长。
中东和非洲对话式 AI 市场概览
阿联酋一直走在数字化转型和技术创新的前沿。阿联酋的首要目标是利用其世界一流的医疗保健基础设施，将自己打造成区域医疗保健创新中心，并配备医疗旅游和医疗级物流。为了实现这一目标，阿联酋政府在 2024 年的整体联邦预算（640.60 亿迪拉姆）中，拨款 52 亿迪拉姆用于医疗保健和社区保护，占总预算的 8%。此外，据 ITA 称，各种新医院建设和翻新计划正在进行中。不断扩张的医疗旅游业推动了对配备最新医疗技术的现代化设施的需求。此外，卫生部正致力于用尖端技术更新该国的医院，旨在预防和治疗日益流行的非传染性疾病，包括心血管疾病、癌症和糖尿病。因此，医疗行业日益增长的数字化转型推动了阿联酋对话式人工智能市场的增长。
中东和非洲对话式人工智能市场收入及预测至 2031 年（百万美元）
中东和非洲对话式人工智能市场细分
中东和非洲对话式人工智能市场分为组件、类型、部署类型、行业和国家。
根据组件，中东和非洲对话式人工智能市场分为平台和服务。2023 年，平台部分占据了中东和非洲对话式人工智能市场的较大份额。
按类型，中东和非洲对话式人工智能市场分为聊天机器人和智能虚拟助手。 2023 年，聊天机器人部分在中东和非洲对话式人工智能市场中占有更大的份额。
就部署类型而言，中东和非洲对话式人工智能市场分为本地和云端。2023 年，本地部分在中东和非洲对话式人工智能市场中占有更大的份额。
基于行业，中东和非洲对话式人工智能市场细分为零售和电子商务、医疗保健和生命科学、旅游和酒店、BFSI、IT 和电信、媒体和娱乐等。2023 年，零售和电子商务部分在中东和非洲对话式人工智能市场中占有最大份额。
按国家/地区划分，中东和非洲对话式人工智能市场细分为南非、沙特阿拉伯、阿联酋和中东及非洲其他地区。 2023 年，阿联酋占据了中东和非洲对话式 AI 市场的主导份额。
Alphabet Inc、Amazon.com Inc.、Cognigy GmbH、International Business Machines Corp、Microsoft Corp、Oracle Corp 和 SAP SE 是中东和非洲对话式 AI 市场的一些领先公司。
1. Introduction
1.1 The Insight Partners Research Report Guidance
1.2 Market Segmentation
2. Executive Summary
2.1 Key Insights
2.2 Market Attractiveness
3. Research Methodology
3.1 Secondary Research
3.2 Primary Research
3.2.1 Hypothesis formulation:
3.2.2 Macro-economic factor analysis:
3.2.3 Developing base number:
3.2.4 Data Triangulation:
3.2.5 Country level data:
4. Middle East & Africa Conversational AI market Landscape
4.1 Overview
4.2 Ecosystem Analysis
4.2.1 List of Vendors in Value Chain
5. Middle East & Africa Conversational AI market – Key Market Dynamics
5.1 Market Drivers
5.1.1 Growing E-Commerce Sector
5.1.2 Increasing Demand for Chatbot Solutions
5.2 Market Restraints
5.2.1 Rising Privacy Concerns
5.3 Market Opportunities
5.3.1 Rising Demand for Conversational AI in Healthcare Sector
5.3.2 Emergence of Generative AI
5.4 Market Trends
5.4.1 Growing Adoption of Conversational AI in Gaming Industry
5.5 Impact of Drivers and Restraints:
6. Conversational AI market – Middle East & Africa Analysis
6.1 Middle East & Africa Conversational AI Market Overview
6.2 Conversational AI market Revenue (US$ Million), 2021–2031
6.3 Conversational AI market Forecast Analysis
7. Middle East & Africa Conversational AI market Analysis – by Component
7.1 Platform
7.1.1 Overview
7.1.2 Platform: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
7.2 Service
7.2.1 Overview
7.2.2 Service: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
8. Middle East & Africa Conversational AI market Analysis – by Type
8.1 Chatbots
8.1.1 Overview
8.1.2 Chatbots: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
8.2 Intelligent Virtual Assistants
8.2.1 Overview
8.2.2 Intelligent Virtual Assistants: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
9. Middle East & Africa Conversational AI market Analysis – by Deployment Type
9.1 On-Premise
9.1.1 Overview
9.1.2 On-Premise: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
9.2 Cloud
9.2.1 Overview
9.2.2 Cloud: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
10. Middle East & Africa Conversational AI market Analysis – by Industry
10.1 Retail and E-commerce
10.1.1 Overview
10.1.2 Retail and E-commerce: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
10.2 Healthcare and Life Sciences
10.2.1 Overview
10.2.2 Healthcare and Life Sciences: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
10.3 Travel and Hospitality
10.3.1 Overview
10.3.2 Travel and Hospitality: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
10.4 BFSI
10.4.1 Overview
10.4.2 BFSI: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
10.5 IT and Telecom
10.5.1 Overview
10.5.2 IT and Telecom: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
10.6 Media and Entertainment
10.6.1 Overview
10.6.2 Media and Entertainment: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
10.7 Others
10.7.1 Overview
10.7.2 Others: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
11. Middle East & Africa Conversational AI market – Country Analysis
11.1 Middle East & Africa
11.1.1 Middle East & Africa: Conversational AI market Breakdown, by Key Countries, 2023 and 2031 (%)
11.1.1.1 Middle East & Africa: Conversational AI market – Revenue and Forecast Analysis – by Country
11.1.1.2 South Africa: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
11.1.1.2.1 South Africa: Conversational AI market Breakdown, by Component
11.1.1.2.2 South Africa: Conversational AI market Breakdown, by Type
11.1.1.2.3 South Africa: Conversational AI market Breakdown, by Deployment Type
11.1.1.2.4 South Africa: Conversational AI market Breakdown, by Industry
11.1.1.3 Saudi Arabia: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
11.1.1.3.1 Saudi Arabia: Conversational AI market Breakdown, by Component
11.1.1.3.2 Saudi Arabia: Conversational AI market Breakdown, by Type
11.1.1.3.3 Saudi Arabia: Conversational AI market Breakdown, by Deployment Type
11.1.1.3.4 Saudi Arabia: Conversational AI market Breakdown, by Industry
11.1.1.4 United Arab Emirates: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
11.1.1.4.1 United Arab Emirates: Conversational AI market Breakdown, by Component
11.1.1.4.2 United Arab Emirates: Conversational AI market Breakdown, by Type
11.1.1.4.3 United Arab Emirates: Conversational AI market Breakdown, by Deployment Type
11.1.1.4.4 United Arab Emirates: Conversational AI market Breakdown, by Industry
11.1.1.5 Rest of Middle East & Africa: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
11.1.1.5.1 Rest of Middle East & Africa: Conversational AI market Breakdown, by Component
11.1.1.5.2 Rest of Middle East & Africa: Conversational AI market Breakdown, by Type
11.1.1.5.3 Rest of Middle East & Africa: Conversational AI market Breakdown, by Deployment Type
11.1.1.5.4 Rest of Middle East & Africa: Conversational AI market Breakdown, by Industry
12. Competitive Landscape
12.1 Heat Map Analysis by Key Players
12.2 Company Positioning & Concentration
13. Industry Landscape
13.1 Overview
13.2 Market Initiative
13.3 Product Development
14. Company Profiles
14.1 Amazon.com Inc
14.1.1 Key Facts
14.1.2 Business Description
14.1.3 Products and Services
14.1.4 Financial Overview
14.1.5 SWOT Analysis
14.1.6 Key Developments
14.2 International Business Machines Corp
14.2.1 Key Facts
14.2.2 Business Description
14.2.3 Products and Services
14.2.4 Financial Overview
14.2.5 SWOT Analysis
14.2.6 Key Developments
14.3 Alphabet Inc
14.3.1 Key Facts
14.3.2 Business Description
14.3.3 Products and Services
14.3.4 Financial Overview
14.3.5 SWOT Analysis
14.3.6 Key Developments
14.4 Oracle Corp
14.4.1 Key Facts
14.4.2 Business Description
14.4.3 Products and Services
14.4.4 Financial Overview
14.4.5 SWOT Analysis
14.4.6 Key Developments
14.5 SAP SE
14.5.1 Key Facts
14.5.2 Business Description
14.5.3 Products and Services
14.5.4 Financial Overview
14.5.5 SWOT Analysis
14.5.6 Key Developments
14.6 Microsoft Corp
14.6.1 Key Facts
14.6.2 Business Description
14.6.3 Products and Services
14.6.4 Financial Overview
14.6.5 SWOT Analysis
14.6.6 Key Developments
14.7 Cognigy GmbH
14.7.1 Key Facts
14.7.2 Business Description
14.7.3 Products and Services
14.7.4 Financial Overview
14.7.5 SWOT Analysis
14.7.6 Key Developments
15. Appendix
15.1 About The Insight Partners
15.2 Word Index
List of Tables
Table 1. Middle East & Africa Conversational AI market Segmentation
Table 2. Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Table 3. Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Component
Table 4. Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Type
Table 5. Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Deployment Type
Table 6. Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Industry
Table 7. Middle East & Africa: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Country
Table 8. South Africa: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Component
Table 9. South Africa: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Type
Table 10. South Africa: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Deployment Type
Table 11. South Africa: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Industry
Table 12. Saudi Arabia: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Component
Table 13. Saudi Arabia: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Type
Table 14. Saudi Arabia: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Deployment Type
Table 15. Saudi Arabia: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Industry
Table 16. United Arab Emirates: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Component
Table 17. United Arab Emirates: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Type
Table 18. United Arab Emirates: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Deployment Type
Table 19. United Arab Emirates: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Industry
Table 20. Rest of Middle East & Africa: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Component
Table 21. Rest of Middle East & Africa: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Type
Table 22. Rest of Middle East & Africa: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Deployment Type
Table 23. Rest of Middle East & Africa: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Industry
Table 24. Heat Map Analysis by Key Players
Table 25. List of Abbreviation
List of Figures
Figure 1. Middle East & Africa Conversational AI market Segmentation, by Country
Figure 2. Ecosystem Analysis: Conversational AI Market
Figure 3. Conversational AI market – Key Market Dynamics
Figure 4. Impact Analysis of Drivers and Restraints
Figure 5. Conversational AI market Revenue (US$ Million), 2021–2031
Figure 6. Conversational AI market Share (%) – by Component (2023 and 2031)
Figure 7. Platform: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 8. Service: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 9. Conversational AI market Share (%) – by Type (2023 and 2031)
Figure 10. Chatbots: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 11. Intelligent Virtual Assistants: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 12. Conversational AI market Share (%) – by Deployment Type (2023 and 2031)
Figure 13. On-Premise: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 14. Cloud: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 15. Conversational AI market Share (%) – by Industry (2023 and 2031)
Figure 16. Retail and E-commerce: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 17. Healthcare and Life Sciences: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 18. Travel and Hospitality: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 19. BFSI: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 20. IT and Telecom: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 21. Media and Entertainment: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 22. Others: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 23. Middle East & Africa Conversational AI Market, by Key Countries - Revenue (2023) (US$ Million)
Figure 24. Middle East and Africa: Conversational AI market Breakdown, by Key Countries, 2023 and 2031 (%)
Figure 25. South Africa: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 26. Saudi Arabia: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 27. United Arab Emirates: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 28. Rest of Middle East & Africa: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 29. Company Positioning & Concentration
- Alphabet Inc
- Amazon.com Inc.
- Cognigy GmbH
- International Business Machines Corp
- Microsoft Corp
- Oracle Corp
- SAP SE
- Save and reduce time carrying out entry-level research by identifying the growth, size, leading players, and segments in the Middle East & Africa conversational AI market.
- Highlights key business priorities to assist companies to realign their business strategies.
- The key findings and recommendations highlight crucial progressive industry trends in the Middle East & Africa conversational AI market, thereby allowing players across the value chain to develop effective long-term strategies.
- Develop/modify business expansion plans by using substantial growth offering developed and emerging markets.
- Scrutinize in-depth Middle East & Africa market trends and outlook coupled with the factors driving the Middle East & Africa conversational AI market, as well as those hindering it.
- Enhance the decision-making process by understanding the strategies that underpin commercial interest with respect to client products, segmentation, pricing, and distribution.