欧洲对话式人工智能市场预测至 2031 年 – 区域分析 – 按组件（平台和服务）、类型（聊天机器人和智能虚拟助手）、部署类型（本地和云）和行业（零售和电子商务、医疗保健和生命科学、旅游和酒店、BFSI、IT 和电信、媒体和娱乐等）

Historic Data: 2021-2022   |   Base Year: 2023   |   Forecast Period: 2024-2031

No. of Pages: 109    |    Report Code: BMIRE00031075    |    Category: Technology, Media and Telecommunications

Available Report Formats

pdf-format excel-format pptx-format
Request Free Sample Buy Now
Europe Conversational AI Market
Free Sample Buy Now
2023 年欧洲对话式 AI 市场价值为 24.4614 亿美元，预计到 2031 年将达到 117.7033 亿美元；预计 2023 年至 2031 年的复合年增长率为 21.7%。

聊天机器人解决方案需求不断增长，推动欧洲对话式 AI 市场发展

聊天机器人可以同时管理数千次互动，提供全天候客户服务。它使客户服务代表能够专注于复杂的案例，而不是让消费者长时间排队等待。随着社交媒体的兴起和全球数字化的不断发展，人们常常希望通过这种媒介向企业表达他们的问题。因此，聊天机器人正成为顶级公司 CRM 运营的重要方面。客户服务自动化是通过将聊天机器人与社交网络的集成实现的。聊天机器人代替人工客户服务代表提供智能响应。此外，它还可以提取有关客户偏好和购买行为的宝贵信息，以便更好地为他们服务。此外，消费者对节省购物时间更感兴趣。他们更喜欢使用智能手机来研究和购买产品。例如，Amazon Echo 客户可以使用语音命令来购买产品。此外，消费者在尝试在互联网上查找关键信息时经常遇到挑战。发生这种情况的原因是他们有时无法找到要搜索的适当术语。聊天机器人可以通过与用户通信快速传递适当的信息。由于聊天机器人有助于提高业务效率，因此全球对其的需求正在增加，这推动了对话式 AI 市场的增长。

欧洲对话式 AI 市场概览

德国的金融科技市场大幅扩张。根据 ITA 的数据，德国拥有欧盟最大的金融科技市场，在全球排名第四。该国已经拥有所需的数字基础设施和强大的消费者基础。尽管德国在移动支付总量方面尚未超过英国，但其移动支付采用率的预测复合年增长率 (CAGR) 目前为 43.8%，而英国为 19.5%。此外，该国还有各种活跃的金融科技企业，包括 N26、Fidor Bank、SolarisBank 和 Auxmoney。此外，许多金融科技企业提供网上银行服务。例如，Solarisbank 除了为金融机构提供基础设施服务外，还提供数字银行服务。此外，N26、Fidor Bank、Monzo 和 Revolut 是德国提供数字银行服务的金融科技企业。德意志银行提供广泛的网上银行服务。因此，银行业日益数字化推动了该国对话式人工智能的采用，因为该技术有助于提供增强的客户体验。

欧洲对话式人工智能市场收入及预测至 2031 年（百万美元）

欧洲对话式人工智能市场细分

欧洲对话式人工智能市场分为组件、类型、部署类型、行业和国家。

根据组件，欧洲对话式人工智能市场分为平台和服务。平台部分在 2023 年占据了欧洲对话式人工智能市场份额的较大份额。

按类型划分，欧洲对话式人工智能市场分为聊天机器人和智能虚拟助手。聊天机器人部分在 2023 年占据了欧洲对话式人工智能市场的较大份额。

就部署类型而言，欧洲对话式人工智能市场分为本地和云端。 2023 年，本地部署部分占据了欧洲对话式 AI 市场的更大份额。

基于行业，欧洲对话式 AI 市场细分为零售和电子商务、医疗保健和生命科学、旅游和酒店、BFSI、IT 和电信、媒体和娱乐等。2023 年，零售和电子商务部门占据了欧洲对话式 AI 市场份额的最大份额。

按国家/地区划分，欧洲对话式 AI 市场细分为法国、德国、英国、意大利、俄罗斯和欧洲其他地区。2023 年，德国占据了欧洲对话式 AI 市场份额的主导地位。

Alphabet Inc；Amazon.com Inc.；Artificial Solutions International AB；Cognigy GmbH；International Business Machines Corp；Kore.ai Inc.；Microsoft Corp；Oracle Corp；Rasa Technologies Inc；和 SAP SE 是欧洲对话式 AI 市场的一些领先公司。

Europe Conversational AI Strategic Insights

Strategic insights for Europe Conversational AI involve closely monitoring industry trends, consumer behaviours, and competitor actions to identify opportunities for growth. By leveraging data analytics, businesses can anticipate market shifts and make informed decisions that align with evolving customer needs. Understanding these dynamics helps companies adjust their strategies proactively, enhance customer engagement, and strengthen their competitive edge. Building strong relationships with stakeholders and staying agile in response to changes ensures long-term success in any market.

strategic-framework/europe-conversational-ai-market-strategic-framework.webp
Get more information on this report

Europe Conversational AI Report Scope

Report Attribute Details
Market size in 2023 US$ 2,446.14 Million
Market Size by 2031 US$ 11,770.33 Million
Global CAGR (2023 - 2031) 21.7%
Historical Data 2021-2022
Forecast period 2024-2031
Segments Covered By 组件
  • 平台和服务
By 类型
  • 聊天机器人和智能虚拟助手
By 部署类型
  • 本地
  • 云
By 行业
  • 零售与电子商务
  • 医疗保健与生命科学
  • 旅游与酒店
  • BFSI
  • IT 与电信
  • 媒体与娱乐
Regions and Countries Covered 欧洲
  • 英国
  • 德国
  • 法国
  • 俄罗斯
  • 意大利
  • 欧洲其他地区
Market leaders and key company profiles
  • Alphabet Inc
  • Amazon.com Inc.
  • Artificial Solutions International AB
  • Cognigy GmbH
  • International Business Machines Corp
  • Kore.ai Inc.
  • Microsoft Corp
  • Oracle Corp
  • Rasa Technologies Inc
  • SAP SE
    		•
    Get more information on this report

    Europe Conversational AI Regional Insights

    The regional scope of Europe Conversational AI refers to the geographical area in which a business operates and competes. Understanding regional nuances, such as local consumer preferences, economic conditions, and regulatory environments, is crucial for tailoring strategies to specific markets. Businesses can expand their reach by identifying underserved regions or adapting their offerings to meet regional demands. A clear regional focus allows for more effective resource allocation, targeted marketing, and better positioning against local competitors, ultimately driving growth in those specific areas.

    geography/europe-conversational-ai-market-geography.webp
    Get more information on this report
    Identical Market Reports with other Region/Countries

    The List of Companies - Europe Conversational AI Market

    • Alphabet Inc
    • Amazon.com Inc.
    • Artificial Solutions International AB
    • Cognigy GmbH
    • International Business Machines Corp
    • Kore.ai Inc.
    • Microsoft Corp
    • Oracle Corp
    • Rasa Technologies Inc
    • SAP SE
    Frequently Asked Questions
    How big is the Europe Conversational AI Market?

    The Europe Conversational AI Market is valued at US$ 2,446.14 Million in 2023, it is projected to reach US$ 11,770.33 Million by 2031.

    What is the CAGR for Europe Conversational AI Market by (2023 - 2031)?

    As per our report Europe Conversational AI Market, the market size is valued at US$ 2,446.14 Million in 2023, projecting it to reach US$ 11,770.33 Million by 2031. This translates to a CAGR of approximately 21.7% during the forecast period.

    What segments are covered in this report?

    The Europe Conversational AI Market report typically cover these key segments-

  • 组件 (平台和服务)
  • 类型 (聊天机器人和智能虚拟助手)
  • 部署类型 (本地, 云)

    • What is the historic period, base year, and forecast period taken for Europe Conversational AI Market?

    The historic period, base year, and forecast period can vary slightly depending on the specific market research report. However, for the Europe Conversational AI Market report:

  • Historic Period : 2021-2022
  • Base Year : 2023
  • Forecast Period : 2024-2031
    • Who are the major players in Europe Conversational AI Market?

    The Europe Conversational AI Market is populated by several key players, each contributing to its growth and innovation. Some of the major players include:

  • Alphabet Inc
  • Amazon.com Inc.
  • Artificial Solutions International AB
  • Cognigy GmbH
  • International Business Machines Corp
  • Kore.ai Inc.
  • Microsoft Corp
  • Oracle Corp
  • Rasa Technologies Inc
  • SAP SE
    • Who should buy this report?

    The Europe Conversational AI Market report is valuable for diverse stakeholders, including:

    • Investors: Provides insights for investment decisions pertaining to market growth, companies, or industry insights. Helps assess market attractiveness and potential returns.
    • Industry Players: Offers competitive intelligence, market sizing, and trend analysis to inform strategic planning, product development, and sales strategies.
    • Suppliers and Manufacturers: Helps understand market demand for components, materials, and services related to concerned industry.
    • Researchers and Consultants: Provides data and analysis for academic research, consulting projects, and market studies.
    • Financial Institutions: Helps assess risks and opportunities associated with financing or investing in the concerned market.

    Essentially, anyone involved in or considering involvement in the Europe Conversational AI Market value chain can benefit from the information contained in a comprehensive market report.

    europe-conversational-ai-market