亚太地区债务催收软件市场至 2028 年预测 - 按组件（软件和服务）、部署模式（本地和云）、组织规模（中小企业和大型企业）和行业垂直（IT）划分的 COVID-19 影响和区域分析& 电信、BFSI、零售、制造等）
No. of Pages: 122 | Report Code: BMIRE00028210 | Category: Technology, Media and Telecommunications
No. of Pages: 122 | Report Code: BMIRE00028210 | Category: Technology, Media and Telecommunications
数字多通道通信的新兴趋势亚太收债软件市场以客户为中心的方法
企业通过多种数字方式与客户沟通短信、电子邮件、IVR 和 WhatsApp 等渠道。金融机构必须了解这一点，并为每个渠道制定沟通策略。无论沟通渠道如何，客户都应该体验到相同高水平的服务。这种多渠道方法极大地延伸到了收集空间，在这些空间中，客户更喜欢通过短信或电子邮件而不是电话或信件来联系。收债流程应包括根据客户的渠道偏好采用多渠道方法来接触客户。此外，客户在访问产品和服务时习惯于个性化服务和优惠。一刀切的方法不再是最佳选择，而且可能会疏远潜在客户。此外，为客户提供自助服务选项也很重要。在设计以客户为中心的收款流程时，客户自助服务选项和同理心至关重要。违约借款人可以使用他们选择的渠道来解决债务问题。因此，数字多渠道通信的新兴趋势已成为现实。以客户为中心的方法将在预测期内推动市场上的收债软件需求。
亚太债务采集软件市场概况
中国、印度、韩国、日本、新西兰和澳大利亚是全球主要经济体亚太地区。全渠道催收模式的不断兴起、减少坏账和改善现金流的需求不断增加以及应收账款流程自动化的日益采用等因素正在推动该地区的收债软件市场。 2021 年 4 月，澳大利亚竞争与消费者委员会 (ACCC) 和澳大利亚证券和投资委员会 (ASIC) 实施了联邦消费者保护法，包括与追债相关的法律。 ACCC 和 ASIC 联合制定了本指南，旨在帮助债权人、收债人和债务人了解其权利和义务，并确保以一致的方式开展收债活动，同时遵守消费者保护法。此外，收债软件提供商正在大力投资建立基础设施，并专注于银行、金融科技、小额金融公司 (MFC) 和数字借贷公司——提供数字优先和基于分析的收债方法。与其他地区相比，亚太地区的企业对各种收债方式更加开放，因为出口贸易量很大，经销商也担心付款程序和收债的复杂性。因此，企业愿意购买收债软件来收回成本。
亚太地区债务催收软件市场细分
亚太地区收债软件市场根据组件、部署类型、组织规模、垂直行业和国家/地区进行细分。根据组件，收债软件市场分为软件和服务。软件细分市场在 2022 年将占据更大的市场份额。
根据部署类型，亚太追债软件市场分为本地和云。云细分市场将在 2022 年占据更大的市场份额。
根据组织规模，亚太地区收债软件市场被细分为多个小市场中型企业（SME）和大型企业。大型企业细分市场在 2022 年将占据更大的市场份额。
根据垂直行业，亚太追债软件市场细分为信息技术与电信、BFSI、制造、零售等。 BFSI 细分市场在 2022 年占据最大的市场份额。
根据国家/地区，亚太追债软件市场分为澳大利亚、中国、印度、日本、韩国和亚太其他地区。 2022 年中国占据市场份额。
CGI INC.；切图公司；益百利信息解决方案公司；埃克苏斯；费埃哲；金融信息服务；洛克森解决方案；和 Pegasystems Inc. 是亚太地区收债软件市场的领先公司。
Strategic insights for Asia-Pacific Debt Collection Software involve closely monitoring industry trends, consumer behaviours, and competitor actions to identify opportunities for growth. By leveraging data analytics, businesses can anticipate market shifts and make informed decisions that align with evolving customer needs. Understanding these dynamics helps companies adjust their strategies proactively, enhance customer engagement, and strengthen their competitive edge. Building strong relationships with stakeholders and staying agile in response to changes ensures long-term success in any market.
| Report Attribute | Details |
|---|---|
| Market size in 2022 | US$ 797.31 Million |
| Market Size by 2028 | US$ 1,531.02 Million |
| Global CAGR (2022 - 2028) | 11.5% |
| Historical Data | 2020-2021 |
| Forecast period | 2023-2028 |
| Segments Covered |
By 组件
|
| Regions and Countries Covered | 亚太地区
|
| Market leaders and key company profiles |
The regional scope of Asia-Pacific Debt Collection Software refers to the geographical area in which a business operates and competes. Understanding regional nuances, such as local consumer preferences, economic conditions, and regulatory environments, is crucial for tailoring strategies to specific markets. Businesses can expand their reach by identifying underserved regions or adapting their offerings to meet regional demands. A clear regional focus allows for more effective resource allocation, targeted marketing, and better positioning against local competitors, ultimately driving growth in those specific areas.
The Asia-Pacific Debt Collection Software Market is valued at US$ 797.31 Million in 2022, it is projected to reach US$ 1,531.02 Million by 2028.
As per our report Asia-Pacific Debt Collection Software Market, the market size is valued at US$ 797.31 Million in 2022, projecting it to reach US$ 1,531.02 Million by 2028. This translates to a CAGR of approximately 11.5% during the forecast period.
The Asia-Pacific Debt Collection Software Market report typically cover these key segments-
The historic period, base year, and forecast period can vary slightly depending on the specific market research report. However, for the Asia-Pacific Debt Collection Software Market report:
The Asia-Pacific Debt Collection Software Market is populated by several key players, each contributing to its growth and innovation. Some of the major players include:
The Asia-Pacific Debt Collection Software Market report is valuable for diverse stakeholders, including:
Essentially, anyone involved in or considering involvement in the Asia-Pacific Debt Collection Software Market value chain can benefit from the information contained in a comprehensive market report.
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