亚太地区对话式人工智能市场预测至 2031 年 – 区域分析 – 按组件（平台和服务）、类型（聊天机器人和智能虚拟助手）、部署类型（本地和云）和行业（零售和电子商务、医疗保健和生命科学、旅游和酒店、BFSI、IT 和电信、媒体和娱乐等）
生成式 AI 的出现推动了亚太地区对话式 AI 市场的发展
生成式 AI 对广泛的业务都极为重要。它生成独特内容的能力对艺术、设计和营销等行业具有重要影响。这项技术提高了个性化，并创新和简化了创作过程。此外，通过产生不同的场景和答案，生成式 AI 有助于解决问题。因此，随着各行各业试图实现 AI 驱动创新的潜力，它正在成为一种转变传统方法并开辟新可能性的关键工具。此外，生成式人工智能擅长于自动执行重复性活动，从而释放人力资源以用于更具战略性和更复杂的项目。此外，它还通过提供符合个人品味的产品信息来提供高度个性化的体验。从量身定制的营销活动到精心策划的产品建议，生成式人工智能技术使用数据来生成与每个用户交流的内容。将生成式人工智能融入对话式人工智能聊天机器人和虚拟助手中，可以提高它们参与自然、类似人类对话的能力。这些系统解释和处理用户输入，以产生实时响应、建议和解决方案。生成式人工智能使聊天机器人能够提供量身定制的建议并处理棘手的查询。这改变了客户服务、电子商务互动以及其他有效沟通至关重要的领域。此外，生成式人工智能技术正在改变语言处理的世界，实现跨越传统沟通边界的准确翻译和自然互动。它在语言翻译和聊天机器人交互中的应用展示了尖端人工智能技术在广泛领域的革命性力量。因此，预计生成式人工智能的出现将在预测期内推动对话式人工智能市场的增长。
亚太地区对话式人工智能市场概览
根据 ITA，中国电子商务市场是世界上最大的电子商务市场，占全球交易量的近 50%。该国的在线零售交易覆盖超过 7.1 亿数字买家，2020 年贡献了约 2.29 万亿美元，预计到 2024 年将达到 3.56 万亿美元。此外，中国政府正在采取各种举措来促进电子商务行业的发展。例如，2021 年 2 月，中国国务院出台了《平台经济反垄断指南》，以制止大公司的垄断行为，促进在线商务的可持续健康发展。因此，中国电子商务行业的蓬勃发展推动了该国对话式人工智能市场的增长。
亚太地区对话式人工智能市场收入及预测至 2031 年（百万美元）
亚太地区对话式人工智能市场细分
亚太地区对话式人工智能市场分为组件、类型、部署类型、行业和国家。
根据组件，亚太地区对话式人工智能市场分为平台和服务。平台部分在 2023 年占据了亚太地区对话式人工智能市场份额的较大份额。
按类型划分，亚太地区对话式人工智能市场分为聊天机器人和智能虚拟助手。聊天机器人部分在 2023 年占据了亚太地区对话式人工智能市场份额的较大份额。
就部署类型而言，亚太地区对话式人工智能市场分为本地和云端。 2023 年，本地部署部分占据了亚太地区对话式 AI 市场的更大份额。
根据行业，亚太地区对话式 AI 市场细分为零售和电子商务、医疗保健和生命科学、旅游和酒店、BFSI、IT 和电信、媒体和娱乐等。2023 年，零售和电子商务部分占据了亚太地区对话式 AI 市场份额的最大份额。
按国家/地区划分，亚太地区对话式 AI 市场细分为澳大利亚、中国、印度、日本、韩国和亚太地区其他地区。2023 年，中国占据了亚太地区对话式 AI 市场份额的主导地位。
Alphabet Inc、Amazon.com Inc.、Cognigy GmbH、International Business Machines Corp、Kore.ai Inc.、Microsoft Corp、Oracle Corp 和 SAP SE 是亚太地区对话式 AI 市场的一些领先公司。
1. Introduction
1.1 The Insight Partners Research Report Guidance
1.2 Market Segmentation
2. Executive Summary
2.1 Key Insights
2.2 Market Attractiveness
3. Research Methodology
3.1 Secondary Research
3.2 Primary Research
3.2.1 Hypothesis formulation:
3.2.2 Macro-economic factor analysis:
3.2.3 Developing base number:
3.2.4 Data Triangulation:
3.2.5 Country level data:
4. Asia Pacific Conversational AI market Landscape
4.1 Overview
4.2 Ecosystem Analysis
4.2.1 List of Vendors in Value Chain
5. Asia Pacific Conversational AI market – Key Market Dynamics
5.1 Market Drivers
5.1.1 Growing E-Commerce Sector
5.1.2 Increasing Demand for Chatbot Solutions
5.2 Market Restraints
5.2.1 Rising Privacy Concerns
5.3 Market Opportunities
5.3.1 Rising Demand for Conversational AI in Healthcare Sector
5.3.2 Emergence of Generative AI
5.4 Market Trends
5.4.1 Growing Adoption of Conversational AI in Gaming Industry
5.5 Impact of Drivers and Restraints:
6. Conversational AI market – Asia Pacific Analysis
6.1 Asia Pacific Conversational AI Market Overview
6.2 Conversational AI market Revenue (US$ Million), 2021–2031
6.3 Conversational AI market Forecast Analysis
7. Asia Pacific Conversational AI market Analysis – by Component
7.1 Platform
7.1.1 Overview
7.1.2 Platform: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
7.2 Service
7.2.1 Overview
7.2.2 Service: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
8. Asia Pacific Conversational AI market Analysis – by Type
8.1 Chatbots
8.1.1 Overview
8.1.2 Chatbots: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
8.2 Intelligent Virtual Assistants
8.2.1 Overview
8.2.2 Intelligent Virtual Assistants: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
9. Asia Pacific Conversational AI market Analysis – by Deployment Type
9.1 On-Premise
9.1.1 Overview
9.1.2 On-Premise: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
9.2 Cloud
9.2.1 Overview
9.2.2 Cloud: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
10. Asia Pacific Conversational AI market Analysis – by Industry
10.1 Retail and E-commerce
10.1.1 Overview
10.1.2 Retail and E-commerce: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
10.2 Healthcare and Life Sciences
10.2.1 Overview
10.2.2 Healthcare and Life Sciences: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
10.3 Travel and Hospitality
10.3.1 Overview
10.3.2 Travel and Hospitality: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
10.4 BFSI
10.4.1 Overview
10.4.2 BFSI: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
10.5 IT and Telecom
10.5.1 Overview
10.5.2 IT and Telecom: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
10.6 Media and Entertainment
10.6.1 Overview
10.6.2 Media and Entertainment: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
10.7 Others
10.7.1 Overview
10.7.2 Others: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
11. Asia Pacific Conversational AI market – Country Analysis
11.1 Asia Pacific
11.1.1 Asia Pacific: Conversational AI market Breakdown, by Key Countries, 2023 and 2031 (%)
11.1.1.1 Asia Pacific: Conversational AI market – Revenue and Forecast Analysis – by Country
11.1.1.2 Australia: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
11.1.1.2.1 Australia: Conversational AI market Breakdown, by Component
11.1.1.2.2 Australia: Conversational AI market Breakdown, by Type
11.1.1.2.3 Australia: Conversational AI market Breakdown, by Deployment Type
11.1.1.2.4 Australia: Conversational AI market Breakdown, by Industry
11.1.1.3 China: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
11.1.1.3.1 China: Conversational AI market Breakdown, by Component
11.1.1.3.2 China: Conversational AI market Breakdown, by Type
11.1.1.3.3 China: Conversational AI market Breakdown, by Deployment Type
11.1.1.3.4 China: Conversational AI market Breakdown, by Industry
11.1.1.4 India: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
11.1.1.4.1 India: Conversational AI market Breakdown, by Component
11.1.1.4.2 India: Conversational AI market Breakdown, by Type
11.1.1.4.3 India: Conversational AI market Breakdown, by Deployment Type
11.1.1.4.4 India: Conversational AI market Breakdown, by Industry
11.1.1.5 Japan: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
11.1.1.5.1 Japan: Conversational AI market Breakdown, by Component
11.1.1.5.2 Japan: Conversational AI market Breakdown, by Type
11.1.1.5.3 Japan: Conversational AI market Breakdown, by Deployment Type
11.1.1.5.4 Japan: Conversational AI market Breakdown, by Industry
11.1.1.6 South Korea: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
11.1.1.6.1 South Korea: Conversational AI market Breakdown, by Component
11.1.1.6.2 South Korea: Conversational AI market Breakdown, by Type
11.1.1.6.3 South Korea: Conversational AI market Breakdown, by Deployment Type
11.1.1.6.4 South Korea: Conversational AI market Breakdown, by Industry
11.1.1.7 Rest of APAC: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
11.1.1.7.1 Rest of APAC: Conversational AI market Breakdown, by Component
11.1.1.7.2 Rest of APAC: Conversational AI market Breakdown, by Type
11.1.1.7.3 Rest of APAC: Conversational AI market Breakdown, by Deployment Type
11.1.1.7.4 Rest of APAC: Conversational AI market Breakdown, by Industry
12. Competitive Landscape
12.1 Heat Map Analysis by Key Players
12.2 Company Positioning & Concentration
13. Industry Landscape
13.1 Overview
13.2 Market Initiative
13.3 Product Development
14. Company Profiles
14.1 Amazon.com Inc
14.1.1 Key Facts
14.1.2 Business Description
14.1.3 Products and Services
14.1.4 Financial Overview
14.1.5 SWOT Analysis
14.1.6 Key Developments
14.2 International Business Machines Corp
14.2.1 Key Facts
14.2.2 Business Description
14.2.3 Products and Services
14.2.4 Financial Overview
14.2.5 SWOT Analysis
14.2.6 Key Developments
14.3 Alphabet Inc
14.3.1 Key Facts
14.3.2 Business Description
14.3.3 Products and Services
14.3.4 Financial Overview
14.3.5 SWOT Analysis
14.3.6 Key Developments
14.4 Oracle Corp
14.4.1 Key Facts
14.4.2 Business Description
14.4.3 Products and Services
14.4.4 Financial Overview
14.4.5 SWOT Analysis
14.4.6 Key Developments
14.5 SAP SE
14.5.1 Key Facts
14.5.2 Business Description
14.5.3 Products and Services
14.5.4 Financial Overview
14.5.5 SWOT Analysis
14.5.6 Key Developments
14.6 Microsoft Corp
14.6.1 Key Facts
14.6.2 Business Description
14.6.3 Products and Services
14.6.4 Financial Overview
14.6.5 SWOT Analysis
14.6.6 Key Developments
14.7 Cognigy GmbH
14.7.1 Key Facts
14.7.2 Business Description
14.7.3 Products and Services
14.7.4 Financial Overview
14.7.5 SWOT Analysis
14.7.6 Key Developments
14.8 Kore.ai Inc.
14.8.1 Key Facts
14.8.2 Business Description
14.8.3 Products and Services
14.8.4 Financial Overview
14.8.5 SWOT Analysis
14.8.6 Key Developments
15. Appendix
15.1 About The Insight Partners
15.2 Word Index
List of Tables
Table 1. Asia Pacific Conversational AI market Segmentation
Table 2. Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Table 3. Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Component
Table 4. Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Type
Table 5. Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Deployment Type
Table 6. Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Industry
Table 7. Asia Pacific: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Country
Table 8. Australia: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Component
Table 9. Australia: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Type
Table 10. Australia: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Deployment Type
Table 11. Australia: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Industry
Table 12. China: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Component
Table 13. China: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Type
Table 14. China: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Deployment Type
Table 15. China: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Industry
Table 16. India: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Component
Table 17. India: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Type
Table 18. India: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Deployment Type
Table 19. India: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Industry
Table 20. Japan: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Component
Table 21. Japan: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Type
Table 22. Japan: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Deployment Type
Table 23. Japan: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Industry
Table 24. South Korea: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Component
Table 25. South Korea: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Type
Table 26. South Korea: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Deployment Type
Table 27. South Korea: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Industry
Table 28. Rest of APAC: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Component
Table 29. Rest of APAC: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Type
Table 30. Rest of APAC: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Deployment Type
Table 31. Rest of APAC: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Industry
Table 32. Heat Map Analysis by Key Players
Table 33. List of Abbreviation
List of Figures
Figure 1. Asia Pacific Conversational AI market Segmentation, by Country
Figure 2. Ecosystem Analysis: Conversational AI Market
Figure 3. Conversational AI market – Key Market Dynamics
Figure 4. Impact Analysis of Drivers and Restraints
Figure 5. Conversational AI market Revenue (US$ Million), 2021–2031
Figure 6. Conversational AI market Share (%) – by Component (2023 and 2031)
Figure 7. Platform: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 8. Service: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 9. Conversational AI market Share (%) – by Type (2023 and 2031)
Figure 10. Chatbots: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 11. Intelligent Virtual Assistants: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 12. Conversational AI market Share (%) – by Deployment Type (2023 and 2031)
Figure 13. On-Premise: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 14. Cloud: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 15. Conversational AI market Share (%) – by Industry (2023 and 2031)
Figure 16. Retail and E-commerce: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 17. Healthcare and Life Sciences: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 18. Travel and Hospitality: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 19. BFSI: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 20. IT and Telecom: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 21. Media and Entertainment: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 22. Others: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 23. Asia Pacific Conversational AI Market, by Key Countries - Revenue (2023) (US$ Million)
Figure 24. Asia Pacific: Conversational AI market Breakdown, by Key Countries, 2023 and 2031 (%)
Figure 25. Australia: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 26. China: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 27. India: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 28. Japan: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 29. South Korea: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 30. Rest of APAC: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 31. Company Positioning & Concentration
- Alphabet Inc
- Amazon.com Inc.
- Cognigy GmbH
- International Business Machines Corp
- Kore.ai Inc.
- Microsoft Corp
- Oracle Corp
- SAP SE
- Save and reduce time carrying out entry-level research by identifying the growth, size, leading players, and segments in the Asia Pacific conversational AI market.
- Highlights key business priorities to assist companies to realign their business strategies.
- The key findings and recommendations highlight crucial progressive industry trends in the Asia Pacific conversational AI market, thereby allowing players across the value chain to develop effective long-term strategies.
- Develop/modify business expansion plans by using substantial growth offering developed and emerging markets.
- Scrutinize in-depth Asia Pacific market trends and outlook coupled with the factors driving the Asia Pacific conversational AI market, as well as those hindering it.
- Enhance the decision-making process by understanding the strategies that underpin commercial interest with respect to client products, segmentation, pricing, and distribution.