North America Healthcare CRM Market to 2030 - By Size, Share, Growth by End User and Forecast

1. Introduction

1.1 Business Market Insights Research Report Guidance

1.2 Market Segmentation

2. Executive Summary

2.1 Key Market Insights

2.2 Market Attractiveness

3. Research Methodology

3.1 Secondary Research

3.2 Primary Research

3.2.1 Hypothesis formulation:
3.2.2 Macro-economic factor analysis:
3.2.3 Developing base number:
3.2.4 Data Triangulation:
3.2.5 Country level data:

4. North America Healthcare CRM Market Landscape

4.1 Market Overview

4.2 Porter's Five Forces Analysis

4.2.1 Bargaining Power of Suppliers
4.2.2 Bargaining Power of Buyers
4.2.3 Threat of New Entrants
4.2.4 Competitive Rivalry
4.2.5 Threat of Substitutes

4.3 Ecosystem Analysis

4.3.1 Raw Material Suppliers
4.3.2 Manufacturers
4.3.3 Distributors/Suppliers
4.3.4 End Users

5. North America Healthcare CRM Market – Key Market Dynamics

5.1 Growth Drivers

5.1.1 Growing Emphasis on Patient- Centered Healthcare Delivery
5.1.2 Increasing Demand for Data- Driven Insights
5.1.3 Analytics
5.1.4 and Population Health Management

5.2 Market Opportunities

5.2.1 Increasing Knowledge About Internet of Things and Artificial Intelligence

5.3 Future Trends

5.3.1 Increasing Acceptance of Digital Health and Mobile CRM Solutions

5.4 Impact of Drivers and Restraints

6. North America Healthcare CRM Market Regional Analysis

6.1 North America Healthcare CRM Market Overview

6.2 North America Healthcare CRM Market Revenue 2020-2030 (US$ Million)

6.3 North America Healthcare CRM Market Forecast Analysis

7. North America Healthcare CRM Market Analysis – by Deployment Mode

7.1 Cloud Based

7.1.1 Overview
7.1.2 Cloud Based: North America Healthcare CRM Market – Revenue and Forecast to 2031 (US$ Million)

7.2 On-Premise

7.2.1 Overview
7.2.2 On-Premise: North America Healthcare CRM Market – Revenue and Forecast to 2031 (US$ Million)

8. North America Healthcare CRM Market Analysis – by Product Type

8.1 Operational CRM

8.1.1 Overview
8.1.2 Operational CRM: North America Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Million)

8.2 Analytical CRM

8.2.1 Overview
8.2.2 Analytical CRM: North America Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Million)

8.3 Collaborative CRM

8.3.1 Overview
8.3.2 Collaborative CRM: North America Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Million)

9. North America Healthcare CRM Market Analysis – by Application

9.1 Relationship Management

9.1.1 Overview
9.1.2 Collaborative CRM: North America Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Million)

9.2 Case Management

9.2.1 Overview
9.2.2 Collaborative CRM: North America Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Million)

9.3 Case Coordination

9.3.1 Overview
9.3.2 Collaborative CRM: North America Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Million)

9.4 Community Outreach

9.4.1 Overview
9.4.2 Collaborative CRM: North America Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Million)

10. North America Healthcare CRM Market – North America Analysis

10.1 North America

10.1.1 North America Healthcare CRM Market Breakdown, by Key Country, 2023 and 2030 (%)
10.1.1.1 North America Healthcare CRM Market – Revenue and Forecast Analysis – by Country
10.1.1.1 US: North America Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Million)

10.1.1.1.1 US: North America Healthcare CRM Market Breakdown, by Deployment Mode
10.1.1.1.2 US: North America Healthcare CRM Market Breakdown, by Product Type
10.1.1.1.3 US: North America Healthcare CRM Market Breakdown, by Application

10.1.1.2 Canada: North America Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Million)

10.1.1.2.1 Canada: North America Healthcare CRM Market Breakdown, by Deployment Mode
10.1.1.2.2 Canada: North America Healthcare CRM Market Breakdown, by Product Type
10.1.1.2.3 Canada: North America Healthcare CRM Market Breakdown, by Application

10.1.1.3 Mexico : North America Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Million)

10.1.1.3.1 Mexico : North America Healthcare CRM Market Breakdown, by Deployment Mode
10.1.1.3.2 Mexico : North America Healthcare CRM Market Breakdown, by Product Type
10.1.1.3.3 Mexico : North America Healthcare CRM Market Breakdown, by Application

11. Competitive Landscape

11.1 Heat Map Analysis

11.2 Company Positioning and Concentration

12. North America Healthcare CRM Market Industry Landscape

12.1 Overview

12.2 Mergers and Acquisitions

12.3 Agreements, Collaborations, and Joint Ventures

12.4 New Product Launches

12.5 Expansions and Other Strategic Developments

13. Company Profiles

13.1 International Business Machines Corp

13.1.1 Key Facts
13.1.2 Business Description
13.1.3 Products and Services
13.1.4 Financial Overview
13.1.5 SWOT Analysis
13.1.6 Key Developments

13.2 IQVIA Holdings Inc

13.2.1 Key Facts
13.2.2 Business Description
13.2.3 Products and Services
13.2.4 Financial Overview
13.2.5 SWOT Analysis
13.2.6 Key Developments

13.3 Microsoft Corp

13.3.1 Key Facts
13.3.2 Business Description
13.3.3 Products and Services
13.3.4 Financial Overview
13.3.5 SWOT Analysis
13.3.6 Key Developments

13.4 Oracle Corp

13.4.1 Key Facts
13.4.2 Business Description
13.4.3 Products and Services
13.4.4 Financial Overview
13.4.5 SWOT Analysis
13.4.6 Key Developments

13.5 Pegasystems Inc

13.5.1 Key Facts
13.5.2 Business Description
13.5.3 Products and Services
13.5.4 Financial Overview
13.5.5 SWOT Analysis
13.5.6 Key Developments

13.6 Pipedrive Inc

13.6.1 Key Facts
13.6.2 Business Description
13.6.3 Products and Services
13.6.4 Financial Overview
13.6.5 SWOT Analysis
13.6.6 Key Developments

13.7 Sage Group Plc

13.7.1 Key Facts
13.7.2 Business Description
13.7.3 Products and Services
13.7.4 Financial Overview
13.7.5 SWOT Analysis
13.7.6 Key Developments

13.8 Salesforce Inc

13.8.1 Key Facts
13.8.2 Business Description
13.8.3 Products and Services
13.8.4 Financial Overview
13.8.5 SWOT Analysis
13.8.6 Key Developments

13.9 SAP SE

13.9.1 Key Facts
13.9.2 Business Description
13.9.3 Products and Services
13.9.4 Financial Overview
13.9.5 SWOT Analysis
13.9.6 Key Developments

13.10 ScienceSoft USA Corp

13.10.1 Key Facts
13.10.2 Business Description
13.10.3 Products and Services
13.10.4 Financial Overview
13.10.5 SWOT Analysis
13.10.6 Key Developments

13.11 SugarCRM Inc

13.11.1 Key Facts
13.11.2 Business Description
13.11.3 Products and Services
13.11.4 Financial Overview
13.11.5 SWOT Analysis
13.11.6 Key Developments

13.12 Veeva Systems Inc

13.12.1 Key Facts
13.12.2 Business Description
13.12.3 Products and Services
13.12.4 Financial Overview
13.12.5 SWOT Analysis
13.12.6 Key Developments

13.13 VerioMed Corp

13.13.1 Key Facts
13.13.2 Business Description
13.13.3 Products and Services
13.13.4 Financial Overview
13.13.5 SWOT Analysis
13.13.6 Key Developments

13.14 WebMD Ignite Inc

13.14.1 Key Facts
13.14.2 Business Description
13.14.3 Products and Services
13.14.4 Financial Overview
13.14.5 SWOT Analysis
13.14.6 Key Developments

13.15 Zendesk Inc

13.15.1 Key Facts
13.15.2 Business Description
13.15.3 Products and Services
13.15.4 Financial Overview
13.15.5 SWOT Analysis
13.15.6 Key Developments

14. Appendix

14.1 About Business Market Insights