North America Cloud Communication Platform Market
Historic Data:    |   Base Year: 2023   |   Forecast Period: 2024-2031
Forecast to 2027 - COVID-19 Impact and Regional Analysis by Solution (Unified Communication and Collaboration (UCC/UCaaS), Web Real-Time Communication (WebRTC), Interactive Voice Response (IVR), Voice Over Internet Protocol (VoIP), Application Programming Interface (API), Reporting and Analytics ), Service (Training and Consulting, Support and Maintenance, and Managed Service ), Organization Size (Small- and Medium-Sized Enterprises, and Large Enterprises ), and Vertical (BFSI, IT and Telecommunication, Retail, Government, Education, and Others)

No. of Pages: 148    |    Report Code: TIPRE00018204    |    Category: Technology, Media and Telecommunications

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1. Introduction

1.1 Business Market Insights Research Report Guidance
1.2 Market Segmentation

2. Executive Summary

2.1 Key Market Insights
2.2 Market Attractiveness

3. Research Methodology

3.1 Secondary Research
3.2 Primary Research
  • 3.2.1 Hypothesis formulation:
  • 3.2.2 Macro-economic factor analysis:
  • 3.2.3 Developing base number:
  • 3.2.4 Data Triangulation:
  • 3.2.5 Country level data:

4. North America Cloud Communication Platform Market Landscape

4.1 Market Overview
4.2 Porter's Five Forces Analysis
  • 4.2.1 Bargaining Power of Suppliers
  • 4.2.2 Bargaining Power of Buyers
  • 4.2.3 Threat of New Entrants
  • 4.2.4 Competitive Rivalry
  • 4.2.5 Threat of Substitutes
4.3 Ecosystem Analysis
  • 4.3.1 Raw Material Suppliers
  • 4.3.2 Manufacturers
  • 4.3.3 Distributors/Suppliers
  • 4.3.4 End Users

5. North America Cloud Communication Platform Market – Key Market Dynamics

5.1 Growth Drivers
  • 5.1.1 Rising Need of Bring Your Own Device
5.2 Market Opportunities
  • 5.2.1 Growing usage of Unified Communications (UC)
5.3 Future Trends
  • 5.3.1 Integration of AI and ML technologies
5.4 Impact of Drivers and Restraints

6. North America Cloud Communication Platform Market Regional Analysis

6.1 North America Cloud Communication Platform Market Overview
6.2 North America Cloud Communication Platform Market Revenue 2017-2027 (US$ Million)
6.3 North America Cloud Communication Platform Market Forecast Analysis

7. North America Cloud Communication Platform Market Analysis – by Solution

7.1 Unified Communication and Collaboration
  • 7.1.1 Overview
  • 7.1.2 Unified Communication and Collaboration: North America Cloud Communication Platform Market – Revenue and Forecast to 2031 (US$ Million)
7.2 Web Real-Time Communication
  • 7.2.1 Overview
  • 7.2.2 Web Real-Time Communication: North America Cloud Communication Platform Market – Revenue and Forecast to 2031 (US$ Million)
7.3 Interactive Voice Response
  • 7.3.1 Overview
  • 7.3.2 Interactive Voice Response: North America Cloud Communication Platform Market – Revenue and Forecast to 2031 (US$ Million)
7.4 Voice Over Internet Protocol
  • 7.4.1 Overview
  • 7.4.2 Voice Over Internet Protocol: North America Cloud Communication Platform Market – Revenue and Forecast to 2031 (US$ Million)
7.5 Application Programming Interface
  • 7.5.1 Overview
  • 7.5.2 Application Programming Interface: North America Cloud Communication Platform Market – Revenue and Forecast to 2031 (US$ Million)
7.6 Reporting and Analytics
  • 7.6.1 Overview
  • 7.6.2 Reporting and Analytics: North America Cloud Communication Platform Market – Revenue and Forecast to 2031 (US$ Million)

8. North America Cloud Communication Platform Market Analysis – by Service

8.1 Training and Consulting
  • 8.1.1 Overview
  • 8.1.2 Training and Consulting: North America Cloud Communication Platform Market – Revenue and Forecast to 2027 (US$ Million)
8.2 Support and Maintenance
  • 8.2.1 Overview
  • 8.2.2 Support and Maintenance: North America Cloud Communication Platform Market – Revenue and Forecast to 2027 (US$ Million)
8.3 Managed Service
  • 8.3.1 Overview
  • 8.3.2 Managed Service: North America Cloud Communication Platform Market – Revenue and Forecast to 2027 (US$ Million)

9. North America Cloud Communication Platform Market Analysis – by Organization Size

9.1 Small
  • 9.1.1 Overview
  • 9.1.2 Managed Service: North America Cloud Communication Platform Market – Revenue and Forecast to 2027 (US$ Million)
9.2 Medium-Sized Enterprises
  • 9.2.1 Overview
  • 9.2.2 Managed Service: North America Cloud Communication Platform Market – Revenue and Forecast to 2027 (US$ Million)
9.3 Large Enterprises
  • 9.3.1 Overview
  • 9.3.2 Managed Service: North America Cloud Communication Platform Market – Revenue and Forecast to 2027 (US$ Million)

10. North America Cloud Communication Platform Market – North America Analysis

10.1 North America
  • 10.1.1 North America Cloud Communication Platform Market Breakdown, by Key Country, 2020 and 2027 (%)
  • 10.1.1.1 North America Cloud Communication Platform Market – Revenue and Forecast Analysis – by Country
  • 10.1.1.1 US: North America Cloud Communication Platform Market – Revenue and Forecast to 2027 (US$ Million)
    • 10.1.1.1.1 US: North America Cloud Communication Platform Market Breakdown, by Solution
    • 10.1.1.1.2 US: North America Cloud Communication Platform Market Breakdown, by Service
    • 10.1.1.1.3 US: North America Cloud Communication Platform Market Breakdown, by Organization Size
  • 10.1.1.2 Canada: North America Cloud Communication Platform Market – Revenue and Forecast to 2027 (US$ Million)
    • 10.1.1.2.1 Canada: North America Cloud Communication Platform Market Breakdown, by Solution
    • 10.1.1.2.2 Canada: North America Cloud Communication Platform Market Breakdown, by Service
    • 10.1.1.2.3 Canada: North America Cloud Communication Platform Market Breakdown, by Organization Size
  • 10.1.1.3 Mexico : North America Cloud Communication Platform Market – Revenue and Forecast to 2027 (US$ Million)
    • 10.1.1.3.1 Mexico : North America Cloud Communication Platform Market Breakdown, by Solution
    • 10.1.1.3.2 Mexico : North America Cloud Communication Platform Market Breakdown, by Service
    • 10.1.1.3.3 Mexico : North America Cloud Communication Platform Market Breakdown, by Organization Size

11. Competitive Landscape

11.1 Heat Map Analysis
11.2 Company Positioning and Concentration

12. North America Cloud Communication Platform Market Industry Landscape

12.1 Overview
12.2 Mergers and Acquisitions
12.3 Agreements, Collaborations, and Joint Ventures
12.4 New Product Launches
12.5 Expansions and Other Strategic Developments

13. Company Profiles

13.1 List of Companies
  • 13.1.1 Key Facts
  • 13.1.2 Business Description
  • 13.1.3 Products and Services
  • 13.1.4 Financial Overview
  • 13.1.5 SWOT Analysis
  • 13.1.6 Key Developments
13.2 CallFire
  • 13.2.1 Key Facts
  • 13.2.2 Business Description
  • 13.2.3 Products and Services
  • 13.2.4 Financial Overview
  • 13.2.5 SWOT Analysis
  • 13.2.6 Key Developments
13.3 Avaya Inc.
  • 13.3.1 Key Facts
  • 13.3.2 Business Description
  • 13.3.3 Products and Services
  • 13.3.4 Financial Overview
  • 13.3.5 SWOT Analysis
  • 13.3.6 Key Developments
13.4 Cisco Systems, Inc.
  • 13.4.1 Key Facts
  • 13.4.2 Business Description
  • 13.4.3 Products and Services
  • 13.4.4 Financial Overview
  • 13.4.5 SWOT Analysis
  • 13.4.6 Key Developments
13.5 NETFORTRIS
  • 13.5.1 Key Facts
  • 13.5.2 Business Description
  • 13.5.3 Products and Services
  • 13.5.4 Financial Overview
  • 13.5.5 SWOT Analysis
  • 13.5.6 Key Developments
13.6 PLIVO INC
  • 13.6.1 Key Facts
  • 13.6.2 Business Description
  • 13.6.3 Products and Services
  • 13.6.4 Financial Overview
  • 13.6.5 SWOT Analysis
  • 13.6.6 Key Developments
13.7 TELESTAX, INC
  • 13.7.1 Key Facts
  • 13.7.2 Business Description
  • 13.7.3 Products and Services
  • 13.7.4 Financial Overview
  • 13.7.5 SWOT Analysis
  • 13.7.6 Key Developments
13.8 TWILIO INC
  • 13.8.1 Key Facts
  • 13.8.2 Business Description
  • 13.8.3 Products and Services
  • 13.8.4 Financial Overview
  • 13.8.5 SWOT Analysis
  • 13.8.6 Key Developments
13.9 VONAGE
  • 13.9.1 Key Facts
  • 13.9.2 Business Description
  • 13.9.3 Products and Services
  • 13.9.4 Financial Overview
  • 13.9.5 SWOT Analysis
  • 13.9.6 Key Developments
13.10 WEST IP COMMUNICATIONS, INC
  • 13.10.1 Key Facts
  • 13.10.2 Business Description
  • 13.10.3 Products and Services
  • 13.10.4 Financial Overview
  • 13.10.5 SWOT Analysis
  • 13.10.6 Key Developments
13.11 8X8, INC.
  • 13.11.1 Key Facts
  • 13.11.2 Business Description
  • 13.11.3 Products and Services
  • 13.11.4 Financial Overview
  • 13.11.5 SWOT Analysis
  • 13.11.6 Key Developments

14. Appendix

14.1 About Business Market Insights

The List of Companies - N Market

List of Companies

  1. CallFire
  2. Avaya Inc.
  3. Cisco Systems, Inc.
  4. NETFORTRIS
  5. PLIVO INC
  6. TELESTAX, INC
  7. TWILIO INC
  8. VONAGE
  9. WEST IP COMMUNICATIONS, INC
  10. 8X8, INC.

 

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