1. Introduction
1.1 Business Market Insights Research Report Guidance
1.2 Market Segmentation
2. Executive Summary
2.1 Key Market Insights
2.2 Market Attractiveness
3. Research Methodology
3.1 Secondary Research
3.2 Primary Research
- 3.2.1 Hypothesis formulation:
- 3.2.2 Macro-economic factor analysis:
- 3.2.3 Developing base number:
- 3.2.4 Data Triangulation:
- 3.2.5 Country level data:
4. Europe Healthcare CRM Market Landscape
4.1 Market Overview
4.2 Porter's Five Forces Analysis
- 4.2.1 Bargaining Power of Suppliers
- 4.2.2 Bargaining Power of Buyers
- 4.2.3 Threat of New Entrants
- 4.2.4 Competitive Rivalry
- 4.2.5 Threat of Substitutes
4.3 Ecosystem Analysis
- 4.3.1 Raw Material Suppliers
- 4.3.2 Manufacturers
- 4.3.3 Distributors/Suppliers
- 4.3.4 End Users
5. Europe Healthcare CRM Market – Key Market Dynamics
5.1 Growth Drivers
- 5.1.1 Growing Emphasis on Patient- Centered Healthcare Delivery
- 5.1.2 Increasing Demand for Data- Driven Insights
- 5.1.3 Analytics
- 5.1.4 and Population Health Management
5.2 Market Opportunities
- 5.2.1 Increasing Knowledge About Internet of Things and Artificial Intelligence
5.3 Future Trends
- 5.3.1 Increasing Acceptance of Digital Health and Mobile CRM Solutions
5.4 Impact of Drivers and Restraints
6. Europe Healthcare CRM Market Regional Analysis
6.1 Europe Healthcare CRM Market Overview
6.2 Europe Healthcare CRM Market Revenue 2020-2030 (US$ Million)
6.3 Europe Healthcare CRM Market Forecast Analysis
7. Europe Healthcare CRM Market Analysis – by Deployment Mode
7.1 Cloud Based
- 7.1.1 Overview
- 7.1.2 Cloud Based: Europe Healthcare CRM Market – Revenue and Forecast to 2031 (US$ Million)
7.2 On-Premise
- 7.2.1 Overview
- 7.2.2 On-Premise: Europe Healthcare CRM Market – Revenue and Forecast to 2031 (US$ Million)
8. Europe Healthcare CRM Market Analysis – by Product Type
8.1 Operational CRM
- 8.1.1 Overview
- 8.1.2 Operational CRM: Europe Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Million)
8.2 Analytical CRM
- 8.2.1 Overview
- 8.2.2 Analytical CRM: Europe Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Million)
8.3 Collaborative CRM
- 8.3.1 Overview
- 8.3.2 Collaborative CRM: Europe Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Million)
9. Europe Healthcare CRM Market Analysis – by Application
9.1 Relationship Management
- 9.1.1 Overview
- 9.1.2 Collaborative CRM: Europe Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Million)
9.2 Case Management
- 9.2.1 Overview
- 9.2.2 Collaborative CRM: Europe Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Million)
9.3 Case Coordination
- 9.3.1 Overview
- 9.3.2 Collaborative CRM: Europe Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Million)
9.4 Community Outreach
- 9.4.1 Overview
- 9.4.2 Collaborative CRM: Europe Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Million)
10. Europe Healthcare CRM Market – Europe Analysis
10.1 Europe
- 10.1.1 Europe Healthcare CRM Market Breakdown, by Key
Country, 2023 and 2030 (%)
- 10.1.1.1 Europe Healthcare CRM Market – Revenue and
Forecast Analysis – by Country
- 10.1.1.1 UK:
Europe Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Million)
- 10.1.1.1.1 UK: Europe Healthcare CRM Market Breakdown, by Deployment Mode
- 10.1.1.1.2 UK: Europe Healthcare CRM Market Breakdown, by Product Type
- 10.1.1.1.3 UK: Europe Healthcare CRM Market Breakdown, by Application
- 10.1.1.2 Germany:
Europe Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Million)
- 10.1.1.2.1 Germany: Europe Healthcare CRM Market Breakdown, by Deployment Mode
- 10.1.1.2.2 Germany: Europe Healthcare CRM Market Breakdown, by Product Type
- 10.1.1.2.3 Germany: Europe Healthcare CRM Market Breakdown, by Application
- 10.1.1.3 France:
Europe Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Million)
- 10.1.1.3.1 France: Europe Healthcare CRM Market Breakdown, by Deployment Mode
- 10.1.1.3.2 France: Europe Healthcare CRM Market Breakdown, by Product Type
- 10.1.1.3.3 France: Europe Healthcare CRM Market Breakdown, by Application
- 10.1.1.4 Russia:
Europe Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Million)
- 10.1.1.4.1 Russia: Europe Healthcare CRM Market Breakdown, by Deployment Mode
- 10.1.1.4.2 Russia: Europe Healthcare CRM Market Breakdown, by Product Type
- 10.1.1.4.3 Russia: Europe Healthcare CRM Market Breakdown, by Application
- 10.1.1.5 Italy:
Europe Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Million)
- 10.1.1.5.1 Italy: Europe Healthcare CRM Market Breakdown, by Deployment Mode
- 10.1.1.5.2 Italy: Europe Healthcare CRM Market Breakdown, by Product Type
- 10.1.1.5.3 Italy: Europe Healthcare CRM Market Breakdown, by Application
- 10.1.1.6 Rest of Europe:
Europe Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Million)
- 10.1.1.6.1 Rest of Europe: Europe Healthcare CRM Market Breakdown, by Deployment Mode
- 10.1.1.6.2 Rest of Europe: Europe Healthcare CRM Market Breakdown, by Product Type
- 10.1.1.6.3 Rest of Europe: Europe Healthcare CRM Market Breakdown, by Application
11. Competitive Landscape
11.1 Heat Map Analysis
11.2 Company Positioning and Concentration
12. Europe Healthcare CRM Market Industry Landscape
12.1 Overview
12.2 Mergers and Acquisitions
12.3 Agreements, Collaborations, and Joint Ventures
12.4 New Product Launches
12.5 Expansions and Other Strategic Developments
13. Company Profiles
13.1 International Business Machines Corp
- 13.1.1 Key Facts
- 13.1.2 Business Description
- 13.1.3 Products and Services
- 13.1.4 Financial Overview
- 13.1.5 SWOT Analysis
- 13.1.6 Key Developments
13.2 IQVIA Holdings Inc
- 13.2.1 Key Facts
- 13.2.2 Business Description
- 13.2.3 Products and Services
- 13.2.4 Financial Overview
- 13.2.5 SWOT Analysis
- 13.2.6 Key Developments
13.3 Microsoft Corp
- 13.3.1 Key Facts
- 13.3.2 Business Description
- 13.3.3 Products and Services
- 13.3.4 Financial Overview
- 13.3.5 SWOT Analysis
- 13.3.6 Key Developments
13.4 Oracle Corp
- 13.4.1 Key Facts
- 13.4.2 Business Description
- 13.4.3 Products and Services
- 13.4.4 Financial Overview
- 13.4.5 SWOT Analysis
- 13.4.6 Key Developments
13.5 Pegasystems Inc
- 13.5.1 Key Facts
- 13.5.2 Business Description
- 13.5.3 Products and Services
- 13.5.4 Financial Overview
- 13.5.5 SWOT Analysis
- 13.5.6 Key Developments
13.6 Pipedrive Inc
- 13.6.1 Key Facts
- 13.6.2 Business Description
- 13.6.3 Products and Services
- 13.6.4 Financial Overview
- 13.6.5 SWOT Analysis
- 13.6.6 Key Developments
13.7 Sage Group Plc
- 13.7.1 Key Facts
- 13.7.2 Business Description
- 13.7.3 Products and Services
- 13.7.4 Financial Overview
- 13.7.5 SWOT Analysis
- 13.7.6 Key Developments
13.8 Salesforce Inc
- 13.8.1 Key Facts
- 13.8.2 Business Description
- 13.8.3 Products and Services
- 13.8.4 Financial Overview
- 13.8.5 SWOT Analysis
- 13.8.6 Key Developments
13.9 SAP SE
- 13.9.1 Key Facts
- 13.9.2 Business Description
- 13.9.3 Products and Services
- 13.9.4 Financial Overview
- 13.9.5 SWOT Analysis
- 13.9.6 Key Developments
13.10 ScienceSoft USA Corp
- 13.10.1 Key Facts
- 13.10.2 Business Description
- 13.10.3 Products and Services
- 13.10.4 Financial Overview
- 13.10.5 SWOT Analysis
- 13.10.6 Key Developments
13.11 SugarCRM Inc
- 13.11.1 Key Facts
- 13.11.2 Business Description
- 13.11.3 Products and Services
- 13.11.4 Financial Overview
- 13.11.5 SWOT Analysis
- 13.11.6 Key Developments
13.12 Veeva Systems Inc
- 13.12.1 Key Facts
- 13.12.2 Business Description
- 13.12.3 Products and Services
- 13.12.4 Financial Overview
- 13.12.5 SWOT Analysis
- 13.12.6 Key Developments
13.13 Zendesk Inc
- 13.13.1 Key Facts
- 13.13.2 Business Description
- 13.13.3 Products and Services
- 13.13.4 Financial Overview
- 13.13.5 SWOT Analysis
- 13.13.6 Key Developments
14. Appendix
14.1 About Business Market Insights