1.           Introduction

1.1         Study Scope

1.2         The Insight Partners Research Report Guidance

1.3         Market Segmentation

2.           Key Takeaways

3.           Research Methodology

3.1         Coverage

3.2         Secondary Research

3.3         Primary Research

4.           APAC Cloud Communication Platform Market Landscape

4.1         Market Overview

4.2         APAC PEST Analysis

4.3         Ecosystem Analysis

4.4         Expert Opinion

5.           APAC Cloud Communication Platform Market– Key Market Dynamics

5.1.1        Bring Your Own Device Getting Popular

5.1.2        Affordability of Cloud Communication Platform Solutions

5.2         Market Restraints

5.2.1        Problems Related to Security and Privacy

5.3         Market Opportunities

5.3.1        BPO Sector is Expanding and Rising Interest for Cloud-Based Solutions

5.3.2        Growing Number of Internet Users

5.4         Future Trends

5.4.1        Cloud-based IoT Platform Getting Recognition

5.4.2        Voice Over Internet Protocol (VoIP) Becoming a Necessity

5.5         Impact Analysis of Drivers and Restraints

6.           Cloud Communication Platform Market– APAC Analysis

6.1         APAC Cloud Communication Platform Market Overview

6.2         APAC Cloud Communication Platform Market–Revenue and Forecast to 2028 (US$ Million)

7.           APAC Cloud Communication Platform Market Analysis – By Component

7.1         Overview

7.2         APAC Cloud Communication Platforms Market, By Component (2020 And 2028)

7.3         Solution

7.3.1        Overview

7.3.2        Solution: Cloud Communication Platform Market Revenue and Forecast To 2028 (US$ Million)

7.3.3        Unified Communication and Collaboration (UCC/UCaaS)

7.3.3.1          Overview

7.3.3.2          Unified Communication and Collaboration: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

7.3.4        Web Real-Time Communication (WebRTC)

7.3.4.1          Overview

7.3.4.2          Web Real-Time Communication (WebRTC): Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

7.3.5        Interactive Voice Response (IVR)

7.3.5.1          Overview

7.3.5.2          Interactive Voice Response (IVR): Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

7.3.6        Voice Over Internet Protocol (VoIP)

7.3.6.1          Overview

7.3.6.2          Voice Over Internet Protocol (VoIP): Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

7.3.7        Application Programming Interface (API)

7.3.7.1          Overview

7.3.7.2          API: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

7.4         Services

7.4.1        Overview

7.4.2        Services: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

7.4.3        Training and Consulting

7.4.3.1          Overview

7.4.3.2          Training and Consulting: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

7.4.4        Support and Maintenance

7.4.4.1          Overview

7.4.4.2          Support and Maintenance: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

7.4.5        Managed Service

7.4.5.1          Overview

7.4.5.2          Managed Service: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

8.           APAC Cloud Communication Platform Market Analysis – By Enterprise Size

8.1         Overview

8.2         APAC Cloud Communication Platform Market, By Enterprise Size (2020 And 2028)

8.3         SMEs

8.3.1        Overview

8.3.2        SMEs: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

8.4         Large Enterprise

8.4.1        Overview

8.4.2        Large Enterprise: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

9.           APAC Cloud Communication Platform Market Analysis – By Industry

9.1         Overview

9.2         APAC Cloud Communication Platform Market, By Industry (2020 and 2028)

9.3         Retail

9.3.1        Overview

9.3.2        Retail: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

9.4         IT & Telecom

9.4.1        Overview

9.4.2        IT & Telecom: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

9.5         Healthcare

9.5.1        Overview

9.5.2        Healthcare: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

9.6         Government

9.6.1        Overview

9.6.2        Government: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

9.7         Education

9.7.1        Overview

9.7.2        Education: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

9.8         BFSI

9.8.1        Overview

9.8.2        BFSI: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

9.9         Others

9.9.1        Overview

9.9.2        Others: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

10.        APAC Cloud Communication Platform Market – Country Analysis

10.1      Overview

10.1.1     APAC Cloud Communication Platform Market Breakdown, by Country

10.1.1.1       Australia Cloud Communication Platform Market, Revenue and Forecast to 2028 (US$ million)

10.1.1.1.1       Australia Cloud Communication Platform Market Breakdown, By Component

10.1.1.1.1.1     Australia Cloud Communication Platform Market Breakdown, By Solution

10.1.1.1.1.2     Australia Cloud Communication Platform Market Breakdown, By Service

10.1.1.1.2       Australia Cloud Communication Platform Market Breakdown, By Enterprise Size

10.1.1.1.3       Australia Cloud Communication Platform Market Breakdown, By Industry

10.1.1.2       China Cloud Communication Platform Market, Revenue and Forecast to 2028 (US$ million)

10.1.1.2.1       China Cloud Communication Platform Market Breakdown, By Component

10.1.1.2.1.1     China Cloud Communication Platform Market Breakdown, By Solution

10.1.1.2.1.2     China Cloud Communication Platform Market Breakdown, By Service

10.1.1.2.2       China Cloud Communication Platform Market Breakdown, By Enterprise Size

10.1.1.2.3       China Cloud Communication Platform Market Breakdown, By Industry

10.1.1.3       India Cloud Communication Platform Market, Revenue and Forecast to 2028 (US$ million)

10.1.1.3.1       India Cloud Communication Platform Market Breakdown, By Component

10.1.1.3.1.1     India Cloud Communication Platform Market Breakdown, By Solution

10.1.1.3.1.2     India Cloud Communication Platform Market Breakdown, By Service

10.1.1.3.2       India Cloud Communication Platform Market Breakdown, By Enterprise Size

10.1.1.3.3       India Cloud Communication Platform Market Breakdown, By Industry

10.1.1.4       Japan Cloud Communication Platform Market, Revenue and Forecast to 2028 (US$ million)

10.1.1.4.1       Japan Cloud Communication Platform Market Breakdown, By Component

10.1.1.4.1.1     Japan Cloud Communication Platform Market Breakdown, By Solution

10.1.1.4.1.2     Japan Cloud Communication Platform Market Breakdown, By Service

10.1.1.4.2       Japan Cloud Communication Platform Market Breakdown, By Enterprise Size

10.1.1.4.3       Japan Cloud Communication Platform Market Breakdown, By Industry

10.1.1.5       South Korea Cloud Communication Platform Market, Revenue and Forecast to 2028 (US$ million)

10.1.1.5.1       South Korea Cloud Communication Platform Market Breakdown, By Component

10.1.1.5.1.1     South Korea Cloud Communication Platform Market Breakdown, By Solution

10.1.1.5.1.2     South Korea Cloud Communication Platform Market Breakdown, By Service

10.1.1.5.2       South Korea Cloud Communication Platform Market Breakdown, By Enterprise Size

10.1.1.5.3       South Korea Cloud Communication Platform Market Breakdown, By Industry

10.1.1.6       Rest of APAC Cloud Communication Platform Market, Revenue and Forecast to 2028 (US$ million)

10.1.1.6.1       Rest of APAC Cloud Communication Platform Market Breakdown, By Component

10.1.1.6.1.1     Rest of APAC Cloud Communication Platform Market Breakdown, By Solution

10.1.1.6.1.2     Rest of APAC Cloud Communication Platform Market Breakdown, By Service

10.1.1.6.2       Rest of APAC Cloud Communication Platform Market Breakdown, By Enterprise Size

10.1.1.6.3       Rest of APAC Cloud Communication Platform Market Breakdown, By Industry

11.        APAC Cloud Communication Platform Market- COVID-19 Impact Analysis

11.1      APAC: Impact Assessment of COVID-19 Pandemic

12.        Industry Landscape

12.1      Overview

12.2      Market Initiative

12.3      Merger and Acquisition

12.4      New Development

13.        Company Profiles

13.1      8X8, INC.

13.1.1     Key Facts

13.1.2     Business Description

13.1.3     Products and Services

13.1.4     Financial Overview

13.1.5     SWOT Analysis

13.1.6     Key Developments

13.2      Avaya Inc.

13.2.1     Key Facts

13.2.2     Business Description

13.2.3     Products and Services

13.2.4     Financial Overview

13.2.5     SWOT Analysis

13.2.6     Key Developments

13.3      Cisco Systems, Inc.

13.3.1     Key Facts

13.3.2     Business Description

13.3.3     Products and Services

13.3.4     Financial Overview

13.3.5     SWOT Analysis

13.3.6     Key Developments

13.4      NetFortris

13.4.1     Key Facts

13.4.2     Business Description

13.4.3     Products and Services

13.4.4     Financial Overview

13.4.5     SWOT Analysis

13.4.6     Key Developments

13.5      Vonage

13.5.1     Key Facts

13.5.2     Business Description

13.5.3     Products and Services

13.5.4     Financial Overview

13.5.5     SWOT Analysis

13.5.6     Key Developments

13.6      Plivo Inc.

13.6.1     Key Facts

13.6.2     Business Description

13.6.3     Products and Services

13.6.4     Financial Overview

13.6.5     SWOT Analysis

13.6.6     Key Developments

13.7      Telestax, Inc.

13.7.1     Key Facts

13.7.2     Business Description

13.7.3     Products and Services

13.7.4     Financial Overview

13.7.5     SWOT Analysis

13.7.6     Key Developments

13.8      TWILIO INC.

13.8.1     Key Facts

13.8.2     Business Description

13.8.3     Products and Services

13.8.4     Financial Overview

13.8.5     SWOT Analysis

13.8.6     Key Developments

13.9      Intrado

13.9.1     Key Facts

13.9.2     Business Description

13.9.3     Products and Services

13.9.4     Financial Overview

13.9.5     SWOT Analysis

13.9.6     Key Developments

14.        Appendix

14.1      About The Insight Partners

14.2      Word Index

Table 1.             APAC Cloud Communication Platform Market– Revenue and Forecast to 2028 (US$ Million)

Table 2.             Australia Cloud Communication Platform Market Revenue and Forecast to 2028 – By Component (US$ million)

Table 3.             Australia Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Solution (US$ million)

Table 4.             Australia Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Service (US$ million)

Table 5.             Australia Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Enterprise Size  (US$ million)

Table 6.             Australia Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Industry (US$ million)

Table 7.             China Cloud Communication Platform Market Revenue and Forecast to 2028 – By Component (US$ million)

Table 8.             China Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Solution (US$ million)

Table 9.             China Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Service (US$ million)

Table 10.          China Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Enterprise Size (US$ million)

Table 11.          China Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Industry (US$ million)

Table 12.          India Cloud Communication Platform Market Revenue and Forecast to 2028 – By Component (US$ million)

Table 13.          India Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Solution (US$ million)

Table 14.          India Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Service (US$ million)

Table 15.          India Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Enterprise Size (US$ million)

Table 16.          India Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Industry (US$ million)

Table 17.          Japan Cloud Communication Platform Market Revenue and Forecast to 2028 – By Component (US$ million)

Table 18.          Japan Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Solution (US$ million)

Table 19.          Japan Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Service (US$ million)

Table 20.          Japan Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Enterprise Size (US$ million)

Table 21.          Japan Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Industry (US$ million)

Table 22.          South Korea Cloud Communication Platform Market Revenue and Forecast to 2028 – By Component (US$ million)

Table 23.          South Korea Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Solution (US$ million)

Table 24.          South Korea Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Service (US$ million)

Table 25.          South Korea Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Enterprise Size (US$ million)

Table 26.          South Korea Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Industry (US$ million)

Table 27.          Rest of APAC Cloud Communication Platform Market Revenue and Forecast to 2028 – By Component (US$ million)

Table 28.          Rest of APAC Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Solution (US$ million)

Table 29.          Rest of APAC Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Service (US$ million)

Table 30.          Rest of APAC Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Enterprise Size (US$ million)

Table 31.          Rest of APAC Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Industry (US$ million)

Table 32.          List of Abbreviation

Figure 1.           APAC Cloud Communication Platform Market Segmentation

Figure 2.           APAC Cloud Communication Platform Market Segmentation – By Country

Figure 3.           APAC Cloud Communication Platform Market Overview

Figure 4.           UCaaS held the largest market share in 2020

Figure 5.           BFSI held the largest market share in 2020

Figure 6.           China held Largest Market Share in 2020

Figure 7.           APAC – PEST Analysis

Figure 8.           Expert Opinion

Figure 9.           APAC Cloud Communication Platform Market: Impact Analysis of Drivers and Restraints

Figure 10.        APAC Cloud Communication Platform Market– Revenue and Forecast to 2028 (US$ Million)

Figure 11.        APAC Cloud Communication Platforms Market, By Component (2020 and 2028)

Figure 12.        APAC Solution: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 13.        APAC Unified Communication and Collaboration: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 14.        APAC Web Real-Time Communication (WebRTC): Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 15.        APAC Interactive Voice Response (IVR): Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 16.        APAC Voice Over Internet Protocol (VoIP): Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 17.        APAC API: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 18.        APAC Services: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 19.        APAC Training and Consulting: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 20.        APAC Support and Maintenance: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 21.        APAC Managed Service: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 22.        APAC Cloud Communication Platform Market, By Enterprise Size (2020 and 2028)

Figure 23.        APAC SMEs: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 24.        APAC Large Enterprise: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 25.        APAC Cloud Communication Platform Market, By Industry (2020 and 2028)

Figure 26.        APAC Retail: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 27.        APAC IT & Telecom: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 28.        APAC Healthcare: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 29.        APAC Government: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 30.        APAC Education: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 31.        APAC BFSI: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 32.        APAC Others: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 33.        APAC Cloud Communication Platform Market, Revenue and Forecast to 2028 (US$ million)

Figure 34.        APAC Cloud Communication Platform Market Breakdown, by Country, 2020 & 2028 (%)

Figure 35.        Australia Cloud Communication Platform Market, Revenue and Forecast to 2028 (US$ million)

Figure 36.        China Cloud Communication Platform Market, Revenue and Forecast to 2028 (US$ million)

Figure 37.        India Cloud Communication Platform Market, Revenue and Forecast to 2028 (US$ million)

Figure 38.        Japan Cloud Communication Platform Market, Revenue and Forecast to 2028 (US$ million)

Figure 39.        South Korea Cloud Communication Platform Market, Revenue and Forecast to 2028 (US$ million)

Figure 40.        Rest of APAC Cloud Communication Platform Market, Revenue and Forecast to 2028 (US$ million)

Figure 41.        Impact of COVID-19 Pandemic in APAC Country Markets