South America Digital Business Support System Market

Historic Data: 2017-2018   |   Base Year: 2019   |   Forecast Period: 2020-2027

Analysis By Component (Solution and Services [Professional {License and Maintenance, Consulting, Implementation, and Training and Education} and Managed]) 


No. of Pages: 184    |    Report Code: TIPRE00020539    |    Category: Technology, Media and Telecommunications

South America Digital Business Support System Market
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Market Introduction

A Digital Business Support System (BSS) permits the organizations to efficiently carry-out a customer-centric business approach and digitally advanced customer-engagement solutions and further enhance customer service. These systems also allow better management of customer profiles, revenue, products, and customer orders. The Digital Business Support System (BSS) also automate the overall business processes to support the complete customer lifecycle that varies from shopping, ordering to the billing process. The communication service providers assist their clients by building a synchronized business process management that eventually leads to substantial upgrade at every step of the business process. Brazil has the largest telecommunication sector in the region, accounting for around half of South America's mobile subscriber base. Brazil has a vast presence of industries, such as IT, steel & petrochemicals, aircraft, and consumer durables. Rising demand for voice and mobile data solutions in the region, coupled with increased telecom infrastructure investments, is propelling the digital Business Support System (BSS) market in Brazil. Moreover, Brazil has shown significant progress in mobile data and smartphone usage. Hence, digital Business Support System (BSS) is expected to experience excellent growth opportunities in the region. Additionally, increasing adoption of smartphones across the region is making it a prime location for new technologies. The cloud and IoT technologies, in particular, are gaining speed in the region. The technology initiatives vary broadly across South America, and more developed countries are leading the way. Upsurge of advanced and easy-to-use digital BSS solutions and demand for continuous innovation by digital BSS vendors are the major factor driving the growth of the SAM digital business support system market.

Moreover, in case of COVID-19, Brazil has witnessed the highest number of confirmed cases, followed by other countries such as Ecuador, Peru, Chile, and Argentina. The governments of various countries in the region are taking several initiatives to protect people and to contain COVID-19’s spread in the region through lockdowns, trade bans, and travel restrictions. The market player along with the support of the government is offering free access to its citizen to visit COVID-19 informational websites and educational content, allowing parents at home to help their children’s in their studies because of school shutdowns, to discounts on telecom service fees and enhanced conditions for debt negotiation, as well as free upgrades in data caps, broadband speeds, and multichannel packages. The presence of various developing nations makes South America as one of the major markets for the growth of digital Business Support System (BSS) market over the forecast period of 2020 to 2027. However, the positive impact in business operations and partnership activities are expected to affect the growth rate of companies planning to expand in this region for the next three to four quarters.


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South America Digital Business Support System Strategic Insights

Strategic insights for the South America Digital Business Support System provides data-driven analysis of the industry landscape, including current trends, key players, and regional nuances. These insights offer actionable recommendations, enabling readers to differentiate themselves from competitors by identifying untapped segments or developing unique value propositions. Leveraging data analytics, these insights help industry players anticipate the market shifts, whether investors, manufacturers, or other stakeholders. A future-oriented perspective is essential, helping stakeholders anticipate market shifts and position themselves for long-term success in this dynamic region. Ultimately, effective strategic insights empower readers to make informed decisions that drive profitability and achieve their business objectives within the market.

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South America Digital Business Support System Report Scope

Report Attribute Details
Market size in 2019 US$ 138.57 Million
Market Size by 2027 US$ 325.50 Million
Global CAGR (2020 - 2027) 11.5%
Historical Data 2017-2018
Forecast period 2020-2027
Segments Covered By Component
  • Solution and Services
  • Managed
Regions and Countries Covered South and Central America
  • Brazil
  • Argentina
  • Rest of South and Central America
Market leaders and key company profiles
  • Accenture
  • Alepo
  • Amdocs Limited
  • BearingPoint
  • Capgemini SE
  • Cerillion plc
  • Comarch SA
  • Comviva
  • CSG Systems International, Inc.
  • Huawei Technologies Co., Ltd.
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    South America Digital Business Support System Regional Insights

    The geographic scope of the South America Digital Business Support System refers to the specific areas in which a business operates and competes. Understanding local distinctions, such as diverse consumer preferences (e.g., demand for specific plug types or battery backup durations), varying economic conditions, and regulatory environments, is crucial for tailoring strategies to specific markets. Businesses can expand their reach by identifying underserved areas or adapting their offerings to meet local demands. A clear market focus allows for more effective resource allocation, targeted marketing campaigns, and better positioning against local competitors, ultimately driving growth in those targeted areas.

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    Market Overview and Dynamics

    The SAM digital business support system market is expected to grow from US$ 138.57 million in 2019 to US$ 325.50 million by 2027; it is estimated to grow at a CAGR of 11.5% from 2020 to 2027. Pre-fabricated digital BSS solution is expected to escalate the SAM digital business support system market. Digital transformation is taking place across the SAM. The shift from traditional services to digital services is on the rise. The growth of data and use of multiple devices by individuals and enterprises have led to the development of ready-to-use and pre-built digital Business Support System (BSS) solutions. End users of BSS no longer want to spend huge money and extended time for implementation of BSS solutions. Traditionally, deployment of BSS solutions takes a long time. With the advent of digital Business Support System (BSS), this challenge has significantly reduced. Today digital Business Support System (BSS) vendors are offering pre-built and ready-to-use solutions that are easy-to-operate and require less time for implementation. Apart from the trend of pre-built digital Business Support System (BSS), the 5G ready BSS stack trend is also increasing. A 5G ready BSS stack lets operators quickly monetize the data network with innovative and personalized offerings, enhancing the digital experience for subscribers and improving customer loyalty. The convergent platform offers the capability of customer relationship management, convergent charging, and billing. It also provides flexibility to introduce several varied digital services with new billing models. The above-mentioned advantages is expected to escalate the SAM digital business support system market.

    Key Market Segments

    In terms of component, the services segment accounted for the largest share of the SAM digital business support system market in 2019.   

    Major Sources and Companies Listed

    A few major primary and secondary sources referred to for preparing this report on the SAM digital business support system market are company websites, annual reports, financial reports, national government documents, and statistical database, among others. Major companies listed in the report are Accenture; Alepo; Amdocs Limited; BearingPoint; Capgemini SE; Cerillion plc; Comarch SA; Comviva; CSG Systems International, Inc.; Huawei Technologies Co., Ltd.; IBM Corporation; Infosys Ltd.; NetCracker Technology Corporation; Nokia Corporation; Optiva Inc.; Oracle Corporation; Sigma Software; Sterlite Tech; Tata Consultancy Services Limited; Telefonaktiebolaget LM Ericsson; ZTE Corporation.

    Reasons to buy report

    • To understand the SAM digital business support system market landscape and identify market segments that are most likely to guarantee a strong return
    • Stay ahead of the race by comprehending the ever-changing competitive landscape for SAM digital business support system market
    • Efficiently plan M&A and partnership deals in SAM digital business support system market by identifying market segments with the most promising probable sales
    • Helps to take knowledgeable business decisions from perceptive and comprehensive analysis of market performance of various segment form SAM digital business support system market
    • Obtain market revenue forecast for market by various segments from 2020-2027 in SAM region.

    SAM Digital Business Support System Market Segmentation

    SAM Digital Business Support System Market - By Component

    • Solution
    • Services
      • Professional
        • License and Maintenance
        • Consulting
        • Implementation
        • Training and Education
      • Managed

    SAM Digital Business Support System Market - By Country

    • Brazil
    • Argentina
    • Chile
    • Rest of SAM         

    SAM Digital Business Support System Market - Company Profiles

    • Accenture
    • Alepo
    • Amdocs Limited
    • BearingPoint
    • Capgemini SE            
    • Cerillion plc
    • Comarch SA
    • Comviva
    • CSG Systems International, Inc.
    • Huawei Technologies Co., Ltd.
    • IBM Corporation
    • Infosys Ltd.
    • NetCracker Technology Corporation
    • Nokia Corporation
    • Optiva Inc.
    • Oracle Corporation
    • Sigma Software
    • Sterlite Tech  
    • Tata Consultancy Services Limited
    • Telefonaktiebolaget LM Ericsson
    • ZTE Corporation

    The List of Companies - South America Digital Business Support System Market

    1. Accenture
    2. Alepo
    3. Amdocs Limited
    4. BearingPoint
    5. Capgemini SE
    6. Cerillion plc
    7. Comarch SA
    8. Comviva
    9. CSG Systems International, Inc.
    10. Huawei Technologies Co., Ltd.
    11. IBM Corporation
    12. Infosys Ltd.
    13. NetCracker Technology Corporation
    14. Nokia Corporation
    15. Optiva Inc.
    16. Oracle Corporation
    17. Sigma Software
    18. Sterlite Tech
    19. Tata Consultancy Services Limited
    20. Telefonaktiebolaget LM Ericsson
    21. ZTE Corporation
    Frequently Asked Questions
    How big is the South America Digital Business Support System Market?

    The South America Digital Business Support System Market is valued at US$ 138.57 Million in 2019, it is projected to reach US$ 325.50 Million by 2027.

    What is the CAGR for South America Digital Business Support System Market by (2020 - 2027)?

    As per our report South America Digital Business Support System Market, the market size is valued at US$ 138.57 Million in 2019, projecting it to reach US$ 325.50 Million by 2027. This translates to a CAGR of approximately 11.5% during the forecast period.

    What segments are covered in this report?

    The South America Digital Business Support System Market report typically cover these key segments-

    • Component (Solution and Services, Managed)

    What is the historic period, base year, and forecast period taken for South America Digital Business Support System Market?

    The historic period, base year, and forecast period can vary slightly depending on the specific market research report. However, for the South America Digital Business Support System Market report:

  • Historic Period : 2017-2018
  • Base Year : 2019
  • Forecast Period : 2020-2027
  • Who are the major players in South America Digital Business Support System Market?

    The South America Digital Business Support System Market is populated by several key players, each contributing to its growth and innovation. Some of the major players include:

  • Accenture
  • Alepo
  • Amdocs Limited
  • BearingPoint
  • Capgemini SE
  • Cerillion plc
  • Comarch SA
  • Comviva
  • CSG Systems International, Inc.
  • Huawei Technologies Co., Ltd.
  • IBM Corporation
  • Infosys Ltd.
  • NetCracker Technology Corporation
  • Nokia Corporation
  • Optiva Inc.
  • Oracle Corporation
  • Sigma Software
  • Sterlite Tech
  • Tata Consultancy Services Limited
  • Telefonaktiebolaget LM Ericsson
  • ZTE Corporation
  • Who should buy this report?

    The South America Digital Business Support System Market report is valuable for diverse stakeholders, including:

    • Investors: Provides insights for investment decisions pertaining to market growth, companies, or industry insights. Helps assess market attractiveness and potential returns.
    • Industry Players: Offers competitive intelligence, market sizing, and trend analysis to inform strategic planning, product development, and sales strategies.
    • Suppliers and Manufacturers: Helps understand market demand for components, materials, and services related to concerned industry.
    • Researchers and Consultants: Provides data and analysis for academic research, consulting projects, and market studies.
    • Financial Institutions: Helps assess risks and opportunities associated with financing or investing in the concerned market.

    Essentially, anyone involved in or considering involvement in the South America Digital Business Support System Market value chain can benefit from the information contained in a comprehensive market report.

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