North America Workplace Services Market

Historic Data: 2019-2020   |   Base Year: 2021   |   Forecast Period: 2022-2028

Analysis By Service Type (End-User Outsourcing Services and Tech Support Services), Organization Size (Small and Medium-sized Enterprises (SMEs) and Large Enterprises), Vertical (Media and Entertainment, BFSI, Consumer Goods and Retail, Manufacturing, Healthcare and Life Sciences, Education, Telecom- IT and ITES, Energy and Utilities, Government and Public Sector, and Others)


No. of Pages: 95    |    Report Code: TIPRE00022773    |    Category: Technology, Media and Telecommunications

North America Workplace Services Market
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Market Introduction

Workplace services allow an organization’s workforce to work from anywhere and anytime in a protected environment.  With robust workplace services, a business can enhance the potential of its workplace by optimizing employee experiences and business performance. The services comprise end-user outsourcing and tech support services in order to offer automated service, integrated support, and cloud support services to end users. It helps to upgrade workforce collaboration and productivity. It also delivers a strategic instrument that supports business goals in all verticals. The well-established IT infrastructure and small & medium and large enterprises across all the regions are demanding workplace services. Enterprises of all sizes are anticipated to invest in innovative and latest technologies to operate their business effectively. Enterprises across the world are using workplace services to boost their businesses and optimize their business efforts to ensure the lowest possible investment requirements in various processes. Also, increasing importance of enterprise mobility are the major factor driving the growth of the North America workplace services market.

North America is one of the most important regions for the adoption and growth of new technologies due to favourable government policies to boost innovation, the presence of a huge industrial base, and high purchasing power, especially in developed countries such as the US and Canada. Hence, any impact on the growth of industries is expected to affect the region's economic growth negatively. Presently, the US is the world’s worst-affected country due to the COVID-19 outbreak, with 28,659,480 confirmed cases and 520,751 deaths as per WHO. The US is one of the prominent markets for workplace services. The factory and business shutdowns across the US, Canada, and Mexico negatively impacted various industries in 2020. However, workplace services vendors continued their operations remotely to offer the best services to their end-users. Even in the pandemic, several market players continued to be well-positioned to support their end-users through the crisis. The novel coronavirus has propelled businesses to boost their digital transformations, which results in the eradication of traditional barriers to progress. Companies continue to help their end-users by engaging virtually, modernizing and migrating applications to the cloud, allowing a remote workforce, and focusing on cybersecurity and IT resiliency


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North America Workplace Services Strategic Insights

Strategic insights for the North America Workplace Services provides data-driven analysis of the industry landscape, including current trends, key players, and regional nuances. These insights offer actionable recommendations, enabling readers to differentiate themselves from competitors by identifying untapped segments or developing unique value propositions. Leveraging data analytics, these insights help industry players anticipate the market shifts, whether investors, manufacturers, or other stakeholders. A future-oriented perspective is essential, helping stakeholders anticipate market shifts and position themselves for long-term success in this dynamic region. Ultimately, effective strategic insights empower readers to make informed decisions that drive profitability and achieve their business objectives within the market.

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North America Workplace Services Report Scope

Report Attribute Details
Market size in 2021 US$ 36504.49 Million
Market Size by 2028 US$ 64,443.44 Million
Global CAGR (2021 - 2028) 8.5%
Historical Data 2019-2020
Forecast period 2022-2028
Segments Covered By Service Type
  • End-User Outsourcing Services
  • Tech Support Services
By Organization Size
  • Small and Medium-sized Enterprises
  • Large Enterprises
By Vertical
  • Media and Entertainment
  • BFSI
  • Consumer Goods and Retail
  • Manufacturing
  • Healthcare and Life Sciences
  • Education
  • Telecom-IT and ITES
  • Energy and Utilities
  • Government and Public Sector
Regions and Countries Covered North America
  • US
  • Canada
  • Mexico
Market leaders and key company profiles
  • Accenture
  • Cognizant
  • CompuCom Systems, Inc.
  • DXC Technology Company
  • Fujitsu Limited
  • HCL Technologies
  • IBM Corporation
  • NTT DATA Corporation
  • Tata Consultancy Services Limited
  • Unisys Corporation
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    North America Workplace Services Regional Insights

    The geographic scope of the North America Workplace Services refers to the specific areas in which a business operates and competes. Understanding local distinctions, such as diverse consumer preferences (e.g., demand for specific plug types or battery backup durations), varying economic conditions, and regulatory environments, is crucial for tailoring strategies to specific markets. Businesses can expand their reach by identifying underserved areas or adapting their offerings to meet local demands. A clear market focus allows for more effective resource allocation, targeted marketing campaigns, and better positioning against local competitors, ultimately driving growth in those targeted areas.

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    Market Overview and Dynamics

    The workplace services market in North America is expected to reach US$ 64,443.44 million by 2028 from US$ 36504.49 million in 2021. The market is estimated to grow at a CAGR of 8.5% from 2021 to 2028.  SMEs are making substantial investments in strategic marketing techniques to maintain their positions in highly competitive markets. They are rapidly adopting digital workplace services by leveraging other advanced technologies, such as mobile platforms and radio-frequency identification. Thus, with the swift growth of SMEs in developing countries, the demand for workplace services is anticipated to surge during the forecast period.  This is bolstering the growth of the workplace services market.

    Key Market Segments

    The North America workplace services market is categorized into service type, organization size, vertical, and country. Based on services type, the market is segmented into end-user outsourcing services and tech support services core. In 2020, the end-user outsourcing services segment held the largest share North America workplace market. Based on organization type, the workplace services market is divided into small and medium-sized enterprises (SMEs) and large enterprises. SMEs segment is expected to the fastest growing segment over the forecast period. On the basis of vertical, the market is segmented into media and entertainment, BFSI, consumer goods and retail, manufacturing, healthcare and life sciences, education, telecom- IT and ITES, energy and utilities, government and public sector, and others. The Telecom-IT and ITES segment accounts for largest market share in the 2020.

    Major Sources and Companies Listed

    A few major primary and secondary sources referred to for preparing this report on the workplace services market in North America are company websites, annual reports, financial reports, national government documents, and statistical database, among others. Major companies listed in the report are Accenture, Cognizant, CompuCom Systems, Inc., DXC Technology Company, Fujitsu Limited, HCL Technologies, IBM Corporation, NTT DATA Corporation, Tata Consultancy Services Limited, Unisys Corporation, and Wipro Limited among others.

    Reasons to buy report

    • To understand the North America workplace services market landscape and identify market segments that are most likely to guarantee a strong return
    • Stay ahead of the race by comprehending the ever-changing competitive landscape for North America workplace services market
    • Efficiently plan M&A and partnership deals in North America workplace services market by identifying market segments with the most promising probable sales
    • Helps to take knowledgeable business decisions from perceptive and comprehensive analysis of market performance of various segment form North America workplace services market
    • Obtain market revenue forecast for market by various segments from 2021-2028 in North America region.

    NORTH AMERICA WORKPLACE SERVICES MARKET SEGMENTATION

    By Service Type

    • End-User Outsourcing Services
    • Tech Support Services

    By

    Organization Size

    • SMEs
    • Large Enterprises

     

    By

    Industrial Vertical

    • Telecom-IT and ITES
    • BFSI
    • Manufacturing
    • Consumer Goods and Retail
    • Healthcare and Life Science
    • Government and Public Sector
    • Energy and Utilities
    • Media and Entertainment
    • Education
    • Others

    By Country

    • US
    • Canada
    • Mexico

    Company Profiles

    •  Accenture
    • Cognizant
    • CompuCom Systems, Inc.
    • DXC Technology Company
    • Fujitsu Limited
    • HCL Technologies
    • IBM Corporation
    • NTT DATA Corporation
    • Tata Consultancy Services Limited
    • Unisys Corporation
    • Wipro Limited Bartec
     

    The List of Companies - North America Workplace Services Market

    1. Accenture
    2. Cognizant
    3. CompuCom Systems, Inc.
    4. DXC Technology Company
    5. Fujitsu Limited
    6. HCL Technologies
    7. IBM Corporation
    8. NTT DATA Corporation
    9. Tata Consultancy Services Limited
    10. Unisys Corporation
    11. Wipro Limited
    Frequently Asked Questions
    How big is the North America Workplace Services Market?

    The North America Workplace Services Market is valued at US$ 36504.49 Million in 2021, it is projected to reach US$ 64,443.44 Million by 2028.

    What is the CAGR for North America Workplace Services Market by (2021 - 2028)?

    As per our report North America Workplace Services Market, the market size is valued at US$ 36504.49 Million in 2021, projecting it to reach US$ 64,443.44 Million by 2028. This translates to a CAGR of approximately 8.5% during the forecast period.

    What segments are covered in this report?

    The North America Workplace Services Market report typically cover these key segments-

    • Service Type (End-User Outsourcing Services, Tech Support Services)
    • Organization Size (Small and Medium-sized Enterprises, Large Enterprises)
    • Vertical (Media and Entertainment, BFSI, Consumer Goods and Retail, Manufacturing, Healthcare and Life Sciences, Education, Telecom-IT and ITES, Energy and Utilities, Government and Public Sector)

    What is the historic period, base year, and forecast period taken for North America Workplace Services Market?

    The historic period, base year, and forecast period can vary slightly depending on the specific market research report. However, for the North America Workplace Services Market report:

  • Historic Period : 2019-2020
  • Base Year : 2021
  • Forecast Period : 2022-2028
  • Who are the major players in North America Workplace Services Market?

    The North America Workplace Services Market is populated by several key players, each contributing to its growth and innovation. Some of the major players include:

  • Accenture
  • Cognizant
  • CompuCom Systems, Inc.
  • DXC Technology Company
  • Fujitsu Limited
  • HCL Technologies
  • IBM Corporation
  • NTT DATA Corporation
  • Tata Consultancy Services Limited
  • Unisys Corporation
  • Wipro Limited
  • Who should buy this report?

    The North America Workplace Services Market report is valuable for diverse stakeholders, including:

    • Investors: Provides insights for investment decisions pertaining to market growth, companies, or industry insights. Helps assess market attractiveness and potential returns.
    • Industry Players: Offers competitive intelligence, market sizing, and trend analysis to inform strategic planning, product development, and sales strategies.
    • Suppliers and Manufacturers: Helps understand market demand for components, materials, and services related to concerned industry.
    • Researchers and Consultants: Provides data and analysis for academic research, consulting projects, and market studies.
    • Financial Institutions: Helps assess risks and opportunities associated with financing or investing in the concerned market.

    Essentially, anyone involved in or considering involvement in the North America Workplace Services Market value chain can benefit from the information contained in a comprehensive market report.

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