North America Workflow Management System Market Forecast to 2031 – Regional Analysis – by Component (Software and Services), Deployment Mode (Cloud and On-Premises), and End User (BFSI, Healthcare and Life Sciences, IT and Telecom, Transportation and Logistics, Retail, Food and Beverages, Cosmetic Industry, and Others)
The North America Workflow Management System market was valued at US$ 3,716.88 million in 2023 and is expected to reach US$ 21,592.27 million by 2031; it is estimated to record a CAGR of 24.6% from 2023 to 2031.
Growing Number of Digital Transformation Initiatives Fuels North America Workflow Management System Market
Digital transformation in workflow management systems requires foundational investments in skills, projects, and infrastructure, as well as smooth collaboration between people, machines, and business processes. It aims to radically transform the business model and the way business is conducted. In the US, businesses are actively embracing digital transformation to stay competitive in today's quickly changing business environment. The National Strategy for Trusted Identities in Cyberspace and the NIST Cybersecurity Framework are only two of the measures the US government has put in place to encourage innovation and digital transformation in various industries and aid in the growth of the digital economy. There is a need for optimized utilization of allocated budget, smooth operational procedures, and guidance of successful program execution with inbuilt digital workflow automation and management processes. Thus, the growing number of digital transformation initiatives drives the workflow management system market.
North America Workflow Management System Market Overview
The healthcare systems in North American countries experience a significant need push to refine healthcare workflow management to enhance efficiency, productivity, and profitability. This factor propels the adoption and use of workflow management systems in the region. Workflow management involves streamlining the roadmaps of operations to diminish redundancies, elevate patient throughput, and improve care quality, ultimately leading to enhanced patient satisfaction and clinical outcomes. Moreover, the escalating complexity and extensive data generation in healthcare processes, encompassing both clinical and administrative activities, have prompted healthcare organizations to seek automated workflow management solutions and applications (apps) that simplify the routine delivery of patient healthcare. Oracle Cerner, a prominent player in the healthcare technology space, is at the forefront of providing innovative workflow management systems tailored to the specific needs of healthcare organizations in North American countries. Its workflow management systems streamline clinical workflows, improve care coordination, and enhance healthcare resource utilization, ultimately contributing to better patient outcomes and operational effectiveness within healthcare facilities across the region.
North America Workflow Management System Market Revenue and Forecast to 2031 (US$ Million)
North America Workflow Management System Market Segmentation
The North America workflow management system market is categorized into component, deployment mode, end user, and country.
Based on component, the North America workflow management system market is bifurcated into software and services. The software segment held a larger market share in 2023.
In terms of deployment mode, the North America workflow management system market is bifurcated into cloud and on-premises. The cloud segment held a larger market share in 2023.
Based on end user, the North America workflow management system market is segmented into into BFSI, Healthcare and Life Sciences, IT and Telecom, Transportation and Logistics, Retail, Food and Beverage, Cosmetic Industry, and Others. The BFSI segment held the largest market share in 2023.
By country, the North America workflow management system market is segmented into the US, Canada, and Mexico. The US dominated the North America Workflow Management System market share in 2023.
Apian Corp, Bizagi, Newgen Software Technologies Ltd, Nintex UK Ltd, Oracle Corp, International Business Machines Corp, Pegasystems Inc, Software AG, Integrify Inc, Xerox Corporation, Kissflow Inc, Zapier Inc, Bizzmine, MasterControl Inc, Honeywell International Inc, Dot Compliance Ltd, Veeva Systems Inc, PQE Group, and Alten Group are some of the leading companies operating in the North America workflow management system market.
1. Introduction
1.1 The Insight Partners Research Report Guidance
1.2 Market Segmentation
2. Executive Summary
2.1 Key Insights
2.2 Market Attractiveness
3. Research Methodology
3.1 Secondary Research
3.2 Primary Research
3.2.1 Hypothesis formulation:
3.2.2 Macro-economic factor analysis:
3.2.1 Developing base number:
3.2.2 Data Triangulation:
3.2.3 Country level data:
4. North America Workflow Management System Market Landscape
4.1 Overview
4.2 PEST Analysis
4.3 Ecosystem Analysis
4.3.1 Software and Services Providers:
4.3.2 System Integrators:
4.3.3 End Users:
4.3.4 List of Vendors in the Value Chain
5. North America Workflow Management System Market – Key Market Dynamics
5.1 Market Drivers
5.1.1 Growing Number of Digital Transformation Initiatives
5.1.2 Rising Demand for Reduction in Labor and Operational Costs
5.2 Market Restraints
5.2.1 High Cost of Workflow Management Application
5.3 Market Opportunities
5.3.1 Integration of Robotic Process Automation with Workflow Management System
5.4 Future Trends
5.4.1 Automation-as-a-Service
5.5 Impact of Drivers and Restraints:
6. Workflow Management System Market – North America Market Analysis
6.1 Workflow Management System Market Revenue (US$ Million), 2021–2031
6.2 Workflow Management System Market Forecast Analysis
7. North America Workflow Management System Market Analysis – by Component
7.1 Software
7.1.1 Overview
7.1.2 Software: Workflow Management System Market – Revenue and Forecast to 2031 (US$ Million)
7.1.3 Suite-Based Workflow Systems
7.1.3.1 Overview
7.1.3.2 Suite-Based Workflow Systems: Workflow Management System Market – Revenue and Forecast to 2031 (US$ Million)
7.1.4 Web-Based Workflow Systems
7.1.4.1 Overview
7.1.4.2 Web-Based Workflow Systems: Workflow Management System Market – Revenue and Forecast to 2031 (US$ Million)
7.1.5 Production Workflow Systems
7.1.5.1 Overview
7.1.5.2 Production Workflow Systems: Workflow Management System Market – Revenue and Forecast to 2031 (US$ Million)
7.1.6 Messaging-Based Workflow System
7.1.6.1 Overview
7.1.6.2 Messaging-Based Workflow System: Workflow Management System Market – Revenue and Forecast to 2031 (US$ Million)
7.2 Services
7.2.1 Overview
7.2.2 Services: Workflow Management System Market – Revenue and Forecast to 2031 (US$ Million)
7.2.3 Integration and Implementation
7.2.3.1 Overview
7.2.3.2 Integration and Implementation: Workflow Management System Market – Revenue and Forecast to 2031 (US$ Million)
7.2.4 Consulting
7.2.4.1 Overview
7.2.4.2 Consulting: Workflow Management System Market – Revenue and Forecast to 2031 (US$ Million)
7.2.5 Training and Development
7.2.5.1 Overview
7.2.5.2 Training and Development: Workflow Management System Market – Revenue and Forecast to 2031 (US$ Million)
8. North America Workflow Management System Market Analysis – by Deployment Mode
8.1 Cloud
8.1.1 Overview
8.1.2 Cloud: Workflow Management System Market – Revenue and Forecast to 2031 (US$ Million)
8.2 On-Premises
8.2.1 Overview
8.2.2 On-Premises: Workflow Management System Market – Revenue and Forecast to 2031 (US$ Million)
9. North America Workflow Management System Market Analysis – by End User
9.1 BFSI
9.1.1 Overview
9.1.2 BFSI: Workflow Management System Market – Revenue and Forecast to 2031 (US$ Million)
9.2 Healthcare and Life Sciences
9.2.1 Overview
9.2.2 Healthcare and Life Sciences: Workflow Management System Market – Revenue and Forecast to 2031 (US$ Million)
9.3 IT and Telecom
9.3.1 Overview
9.3.2 IT and Telecom: Workflow Management System Market – Revenue and Forecast to 2031 (US$ Million)
9.4 Transportation and Logistics
9.4.1 Overview
9.4.2 Transportation and Logistics: Workflow Management System Market – Revenue and Forecast to 2031 (US$ Million)
9.5 Retail
9.5.1 Overview
9.5.2 Retail: Workflow Management System Market – Revenue and Forecast to 2031 (US$ Million)
9.6 Food and Beverages
9.6.1 Overview
9.6.2 Food and Beverages: Workflow Management System Market – Revenue and Forecast to 2031 (US$ Million)
9.7 Cosmetic Industry
9.7.1 Overview
9.7.2 Cosmetic Industry: Workflow Management System Market – Revenue and Forecast to 2031 (US$ Million)
9.8 Others
9.8.1 Overview
9.8.2 Others: Workflow Management System Market – Revenue and Forecast to 2031 (US$ Million)
10. North America Workflow Management System Market – Country Analysis
10.1 North America
10.1.1 North America: Workflow Management System Market – Revenue and Forecast Analysis – by Country
10.1.1.1 North America: Workflow Management System Market – Revenue and Forecast Analysis – by Country
10.1.1.2 United States: Workflow Management System Market – Revenue and Forecast to 2031 (US$ Million)
10.1.1.2.1 United States: Workflow Management System Market Breakdown, by Component
10.1.1.2.1.1 United States: Workflow Management System Market Breakdown, by Software
10.1.1.2.1.2 United States: Workflow Management System Market Breakdown, by Services
10.1.1.2.2 United States: Workflow Management System Market Breakdown, by Deployment Mode
10.1.1.2.3 United States: Workflow Management System Market Breakdown, by End User
10.1.1.3 Canada: Workflow Management System Market – Revenue and Forecast to 2031 (US$ Million)
10.1.1.3.1 Canada: Workflow Management System Market Breakdown, by Component
10.1.1.3.1.1 Canada: Workflow Management System Market Breakdown, by Software
10.1.1.3.1.2 Canada: Workflow Management System Market Breakdown, by Services
10.1.1.3.2 Canada: Workflow Management System Market Breakdown, by Deployment Mode
10.1.1.3.3 Canada: Workflow Management System Market Breakdown, by End User
10.1.1.4 Mexico: Workflow Management System Market – Revenue and Forecast to 2031 (US$ Million)
10.1.1.4.1 Mexico: Workflow Management System Market Breakdown, by Component
10.1.1.4.1.1 Mexico: Workflow Management System Market Breakdown, by Software
10.1.1.4.1.2 Mexico: Workflow Management System Market Breakdown, by Services
10.1.1.4.2 Mexico: Workflow Management System Market Breakdown, by Deployment Mode
10.1.1.4.3 Mexico: Workflow Management System Market Breakdown, by End User
11. Competitive Landscape
11.1 Heat Map Analysis by Key Players
11.2 Company Positioning & Concentration
12. Industry Landscape
12.1 Overview
12.2 Market Initiative
12.3 Product Development
12.4 Mergers & Acquisitions
13. Company Profiles
13.1 Appian Corp
13.1.1 Key Facts
13.1.2 Business Description
13.1.3 Products and Services
13.1.4 Financial Overview
13.1.5 SWOT Analysis
13.1.6 Key Developments
13.2 Bizagi
13.2.1 Key Facts
13.2.2 Business Description
13.2.3 Products and Services
13.2.4 Financial Overview
13.2.5 SWOT Analysis
13.2.6 Key Developments
13.3 Newgen Software Technologies Ltd.
13.3.1 Key Facts
13.3.2 Business Description
13.3.3 Products and Services
13.3.4 Financial Overview
13.3.5 SWOT Analysis
13.3.6 Key Developments
13.4 Nintex UK Ltd
13.4.1 Key Facts
13.4.2 Business Description
13.4.3 Products and Services
13.4.4 Financial Overview
13.4.5 SWOT Analysis
13.4.6 Key Developments
13.5 Oracle Corp
13.5.1 Key Facts
13.5.2 Business Description
13.5.3 Products and Services
13.5.4 Financial Overview
13.5.5 SWOT Analysis
13.5.6 Key Developments
13.6 International Business Machines Corp
13.6.1 Key Facts
13.6.2 Business Description
13.6.3 Products and Services
13.6.4 Financial Overview
13.6.5 SWOT Analysis
13.6.6 Key Developments
13.7 Pegasystems Inc
13.7.1 Key Facts
13.7.2 Business Description
13.7.3 Products and Services
13.7.4 Financial Overview
13.7.5 SWOT Analysis
13.7.6 Key Developments
13.8 Software AG
13.8.1 Key Facts
13.8.2 Business Description
13.8.3 Products and Services
13.8.4 Financial Overview
13.8.5 SWOT Analysis
13.8.6 Key Developments
13.9 Integrify, Inc
13.9.1 Key Facts
13.9.2 Business Description
13.9.3 Products and Services
13.9.4 Financial Overview
13.9.5 SWOT Analysis
13.9.6 Key Developments
13.10 Xerox Corporation
13.10.1 Key Facts
13.10.2 Business Description
13.10.3 Products and Services
13.10.4 Financial Overview
13.10.5 SWOT Analysis
13.10.6 Key Developments
13.11 Kissflow Inc
13.11.1 Key Facts
13.11.2 Business Description
13.11.3 Products and Services
13.11.4 Financial Overview
13.11.5 SWOT Analysis
13.11.6 Key Developments
13.12 Zapier Inc.
13.12.1 Key Facts
13.12.2 Business Description
13.12.3 Products and Services
13.12.4 Financial Overview
13.12.5 SWOT Analysis
13.12.6 Key Developments
13.13 Bizzmine
13.13.1 Key Facts
13.13.2 Business Description
13.13.3 Products and Services
13.13.4 Financial Overview
13.13.5 SWOT Analysis
13.13.6 Key Developments
13.14 MasterControl Inc.
13.14.1 Key Facts
13.14.2 Business Description
13.14.3 Products and Services
13.14.4 Financial Overview
13.14.5 SWOT Analysis
13.14.6 Key Developments
13.15 Honeywell International Inc
13.15.1 Key Facts
13.15.2 Business Description
13.15.3 Products and Services
13.15.4 Financial Overview
13.15.5 SWOT Analysis
13.15.6 Key Developments
13.16 Dot Compliance Ltd.
13.16.1 Key Facts
13.16.2 Business Description
13.16.3 Products and Services
13.16.4 Financial Overview
13.16.5 SWOT Analysis
13.16.6 Key Developments
13.17 Veeva Systems Inc
13.17.1 Key Facts
13.17.2 Business Description
13.17.3 Products and Services
13.17.4 Financial Overview
13.17.5 SWOT Analysis
13.17.6 Key Developments
13.18 PQE Group
13.18.1 Key Facts
13.18.2 Business Description
13.18.3 Products and Services
13.18.4 Financial Overview
13.18.5 SWOT Analysis
13.18.6 Key Developments
13.19 Alten Group
13.19.1 Key Facts
13.19.2 Business Description
13.19.3 Products and Services
13.19.4 Financial Overview
13.19.5 SWOT Analysis
13.19.6 Key Developments
14. Appendix
14.1 About The Insight Partners
14.2 Word Index
List of Tables
Table 1. North America Workflow Management System Market Segmentation
Table 2. List of Vendors
Table 3. Workflow Management System Market – Revenue and Forecast to 2031 (US$ Million)
Table 4. Workflow Management System Market – Revenue and Forecast to 2031 (US$ Million) – by Component
Table 5. Workflow Management System Market – Revenue and Forecast to 2031 (US$ Million) – by Deployment Mode
Table 6. Workflow Management System Market – Revenue and Forecast to 2031 (US$ Million) – by End User
Table 7. North America: Workflow Management System Market – Revenue and Forecast to 2031(US$ Million) – by Country
Table 8. United States: Workflow Management System Market – Revenue and Forecast to 2031(US$ Million) – by Component
Table 9. United States: Workflow Management System Market – Revenue and Forecast to 2031(US$ Million) – by Software
Table 10. United States: Workflow Management System Market – Revenue and Forecast to 2031(US$ Million) – by Services
Table 11. United States: Workflow Management System Market – Revenue and Forecast to 2031(US$ Million) – by Deployment Mode
Table 12. United States: Workflow Management System Market – Revenue and Forecast to 2031(US$ Million) – by End User
Table 13. Canada: Workflow Management System Market – Revenue and Forecast to 2031(US$ Million) – by Component
Table 14. Canada: Workflow Management System Market – Revenue and Forecast to 2031(US$ Million) – by Software
Table 15. Canada: Workflow Management System Market – Revenue and Forecast to 2031(US$ Million) – by Services
Table 16. Canada: Workflow Management System Market – Revenue and Forecast to 2031(US$ Million) – by Deployment Mode
Table 17. Canada: Workflow Management System Market – Revenue and Forecast to 2031(US$ Million) – by End User
Table 18. Mexico: Workflow Management System Market – Revenue and Forecast to 2031(US$ Million) – by Component
Table 19. Mexico: Workflow Management System Market – Revenue and Forecast to 2031(US$ Million) – by Software
Table 20. Mexico: Workflow Management System Market – Revenue and Forecast to 2031(US$ Million) – by Services
Table 21. Mexico: Workflow Management System Market – Revenue and Forecast to 2031(US$ Million) – by Deployment Mode
Table 22. Mexico: Workflow Management System Market – Revenue and Forecast to 2031(US$ Million) – by End User
Table 23. List of Abbreviation
List of Figures
Figure 1. North America Workflow Management System Market Segmentation, by Country
Figure 2. PEST Analysis
Figure 3. Ecosystem: Workflow Management System Market
Figure 4. Workflow Management System Market – Key Market Dynamics
Figure 5. Impact Analysis of Drivers and Restraints
Figure 6. Workflow Management System Market Revenue (US$ Million), 2021–2031
Figure 7. Workflow Management System Market Share (%) – by Component (2023 and 2031)
Figure 8. Software: Workflow Management System Market – Revenue and Forecast to 2031 (US$ Million)
Figure 9. Suite-Based Workflow Systems: Workflow Management System Market – Revenue and Forecast to 2031 (US$ Million)
Figure 10. Web-Based Workflow Systems: Workflow Management System Market – Revenue and Forecast to 2031 (US$ Million)
Figure 11. Production Workflow Systems: Workflow Management System Market – Revenue and Forecast to 2031 (US$ Million)
Figure 12. Messaging-Based Workflow System: Workflow Management System Market – Revenue and Forecast to 2031 (US$ Million)
Figure 13. Services: Workflow Management System Market – Revenue and Forecast to 2031 (US$ Million)
Figure 14. Integration and Implementation: Workflow Management System Market – Revenue and Forecast to 2031 (US$ Million)
Figure 15. Consulting: Workflow Management System Market – Revenue and Forecast to 2031 (US$ Million)
Figure 16. Training and Development: Workflow Management System Market – Revenue and Forecast to 2031 (US$ Million)
Figure 17. Workflow Management System Market Share (%) – by Deployment Mode (2023 and 2031)
Figure 18. Cloud: Workflow Management System Market – Revenue and Forecast to 2031 (US$ Million)
Figure 19. On-Premises: Workflow Management System Market – Revenue and Forecast to 2031 (US$ Million)
Figure 20. Workflow Management System Market Share (%) – by End User (2023 and 2031)
Figure 21. BFSI: Workflow Management System Market – Revenue and Forecast to 2031 (US$ Million)
Figure 22. Healthcare and Life Sciences: Workflow Management System Market – Revenue and Forecast to 2031 (US$ Million)
Figure 23. IT and Telecom: Workflow Management System Market – Revenue and Forecast to 2031 (US$ Million)
Figure 24. Transportation and Logistics: Workflow Management System Market – Revenue and Forecast to 2031 (US$ Million)
Figure 25. Retail: Workflow Management System Market – Revenue and Forecast to 2031 (US$ Million)
Figure 26. Food and Beverages: Workflow Management System Market – Revenue and Forecast to 2031 (US$ Million)
Figure 27. Cosmetic Industry: Workflow Management System Market – Revenue and Forecast to 2031 (US$ Million)
Figure 28. Others: Workflow Management System Market – Revenue and Forecast to 2031 (US$ Million)
Figure 29. North America Workflow Management System Market, by Key Countries - Revenue (2023) (US$ Million)
Figure 30. North America: Workflow Management System Market Breakdown, by Key Countries, 2023 and 2031 (%)
Figure 31. United States: Workflow Management System Market – Revenue and Forecast to 2031(US$ Million)
Figure 32. Canada: Workflow Management System Market – Revenue and Forecast to 2031(US$ Million)
Figure 33. Mexico: Workflow Management System Market – Revenue and Forecast to 2031(US$ Million)
Figure 34. Heat Map Analysis by Key Players
Figure 35. Company Positioning & Concentration
- Apian corp.
- Bizagi.
- Newgen Software Technologies Ltd.
- Nintex UK Ltd.
- Oracle Corp.
- International Business Machines Corp.
- Pegasystems Inc.
- Software AG.
- Integrify, Inc.
- Xerox Corporation.
- Kissflow Inc.
- Zapier Inc.
- Bizzmine.
- MasterControl Inc.
- Honeywell International Inc.
- Dot Compliance Ltd.
- Veeva Systems Inc.
- PQE Group.
- Alten Group.
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