North America Cloud Communication Platform Market

Historic Data: 2017-2018   |   Base Year: 2019   |   Forecast Period: 2020-2027

Analysis by Solution (Unified Communication and Collaboration (UCC/UCaaS), Web Real-Time Communication (WebRTC), Interactive Voice Response (IVR), Voice Over Internet Protocol (VoIP), Application Programming Interface (API), Reporting and Analytics ), Service (Training and Consulting, Support and Maintenance, and Managed Service ), Organization Size (Small- and Medium-Sized Enterprises, and Large Enterprises ), and Vertical (BFSI, IT and Telecommunication, Retail, Government, Education, and Others)


No. of Pages: 148    |    Report Code: TIPRE00018204    |    Category: Technology, Media and Telecommunications

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North America Cloud Communication Platform Market

Market Introduction

Cloud communication platforms help overcome the issues related to high costs and inflexible nature of traditional or old type communication systems. The platforms combine developing technologies into a single type platform, thus minimizing the disturbance of integrating multiple services offered by several vendors. In the recent times, communication has changed from separate voice calling to video calls or voice over internet protocol (VoIP). The transformed methods of communications can easily be managed and controlled through cloud communication platforms. The platforms might offer secured service vendors, including net banking and social media, with two-way authentication for expending its services. Further, the increasing adoption of real-time web communication and technological advancements and upgrades in cloud technology are expected to drive the growth of the cloud communication platform market in the coming years.

 

Cloud IoT platforms facilitates stable and secured communication between devices and IoT platform. The cloud IoT platform provides several security features that ensure individual device security. It further offers data storage and processing capabilities, which permit the combination of APIs and other Cloud services. With the integration of IoT platforms with cloud communication platforms, various advantages are offered such as it maintains the hundreds of millions of devices, permits millions of devices to communicate with the IoT Platform at the same time, and guarantees 99.9% availability and accuracy.


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North America Cloud Communication Platform Strategic Insights

Strategic insights for the North America Cloud Communication Platform provides data-driven analysis of the industry landscape, including current trends, key players, and regional nuances. These insights offer actionable recommendations, enabling readers to differentiate themselves from competitors by identifying untapped segments or developing unique value propositions. Leveraging data analytics, these insights help industry players anticipate the market shifts, whether investors, manufacturers, or other stakeholders. A future-oriented perspective is essential, helping stakeholders anticipate market shifts and position themselves for long-term success in this dynamic region. Ultimately, effective strategic insights empower readers to make informed decisions that drive profitability and achieve their business objectives within the market.

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North America Cloud Communication Platform Report Scope

Report Attribute Details
Market size in 2019 US$ 1,106.6 Million
Market Size by 2027 US$ 5,592.5 Million
Global CAGR (2020 - 2027) 22.6%
Historical Data 2017-2018
Forecast period 2020-2027
Segments Covered By Solution
  • Unified Communication and Collaboration
  • Web Real-Time Communication
  • Interactive Voice Response
  • Voice Over Internet Protocol
  • Application Programming Interface
  • Reporting and Analytics
By Service
  • Training and Consulting
  • Support and Maintenance
  • Managed Service
By Organization Size
  • Small
  • Medium-Sized Enterprises
  • Large Enterprises
By Vertical
  • BFSI
  • IT and Telecommunication
  • Retail
  • Government
  • Education
Regions and Countries Covered North America
  • US
  • Canada
  • Mexico
Market leaders and key company profiles
  • List of Companies
  • CallFire
  • Avaya Inc.
  • Cisco Systems, Inc.
  • NETFORTRIS
  • PLIVO INC
  • TELESTAX, INC
  • TWILIO INC
  • VONAGE
  • WEST IP COMMUNICATIONS, INC
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    North America Cloud Communication Platform Regional Insights

    The geographic scope of the North America Cloud Communication Platform refers to the specific areas in which a business operates and competes. Understanding local distinctions, such as diverse consumer preferences (e.g., demand for specific plug types or battery backup durations), varying economic conditions, and regulatory environments, is crucial for tailoring strategies to specific markets. Businesses can expand their reach by identifying underserved areas or adapting their offerings to meet local demands. A clear market focus allows for more effective resource allocation, targeted marketing campaigns, and better positioning against local competitors, ultimately driving growth in those targeted areas.

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    Market Overview and Dynamics
                  

    The North America cloud communication platform market was valued at US$ 1,106.6 million in 2019 and is projected to reach US$ 5,592.5 million by 2027; it is expected to grow at a CAGR of 22.6% from 2020 to 2027.

    Cloud communication platforms are efficient and cost-effective due to which organizations are training their sights on cloud telephony solutions. These platforms do not require any investment in the entire setup replete with several types of equipment as they are adaptable to emerging communication functionalities. A private branch exchange (PBX), a phone communication used within an organization. With cloud communication platforms, the PBX can be facilitated on a cloud at a lower cost. Various large enterprises and SMEs are choosing cloud communication platform to leverage cost-effectiveness and higher working efficiency benefits delivered by them. Moreover, these cloud communication platforms require no capital infrastructure costs, transparent pay-as-you-go subscriptions which is an added advantage for the cloud communication platforms.

     

    Key Market Segments

    Based on enterprise size, large enterprises led the Cloud Communication platform market in 2020. The benefits conferred by cloud communication platform are enough to attract large enterprises to adopt the cloud communication platform for their organizations. In any organization, communication is considered as the critical component. With the expansion of a large enterprises, the communication and collaboration becomes difficult. Cloud communication platforms help address such concerns, but it is vital to ensure that the solution selected comprise the right functionality. Large enterprises across the world are focused on cost optimization, along with increasing overall productivity.

     

    On the basis of vertical, the North America cloud communication platform market is segmented into BFSI, Healthcare, IT and Telecommunication, government, retail, travel and hospitality, education, and others. BFSI segment led the Cloud Communication platform market in 2019. The financial world and BFSI sector are nowadays experiencing from traditional methods to app-based methods including cloud based platform. Banks, insurance companies, Payment Service Providers and Fintech startups are nowadays extensively looking for innovative and reliable services, identification methods and fraud prevention. However, various cloud based platforms are secure and reliable methods to streamline business, enhance quality of service and minimize overheads simply by combining the voice, video, chat, SMS and numbers API into your applications.

     

     

    Major Sources and Companies Listed

    A few major primary and secondary sources referred to for preparing this report on the pin and sleeve device market in US are company websites, annual reports, financial reports, national government documents, and statistical database, among others. Major companies listed in the pin and sleeve device market report are CallFire, Avaya Inc, Cisco System Inc, NETFORTIS, Plivo Inc, Telestax Inc, Twilio Inc, Vonage, 8x8 Inc.

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    NORTH AMERICA CLOUD COMMUNICATION MARKET SEGMENTATION

    By Solution

    • Unified Communication and Collaboration (UCC/UCaaS)
    • Web Real-Time Communication (WebRTC)
    • Interactive Voice Response (IVR)
    • Application Programming Interface (API)
    • Reporting and Analytics

     

    By Service

    • Training and Consulting
    • Support and Maintenance
    • Managed Service

     

    By Organization Size

     

    • Small- and Medium Sized Enterprises
    • Large Enterprises

     

    By Vertical

     

    • BFSI
    • IT and Telecommunication
    • Retail
    • Government
    • Education
    • Others

     

    Company Profiles

    • CallFire
    • Avaya Inc.
    • Cisco Systems, Inc.
    • NETFORTRIS
    • PLIVO INC
    • TELESTAX, INC
    • TWILIO INC
    • VONAGE
    • WEST IP COMMUNICATIONS, INC
    • 8X8, INC.

     

     

     

    The List of Companies - North America Cloud Communication Platform Market

    List of Companies

    1. CallFire
    2. Avaya Inc.
    3. Cisco Systems, Inc.
    4. NETFORTRIS
    5. PLIVO INC
    6. TELESTAX, INC
    7. TWILIO INC
    8. VONAGE
    9. WEST IP COMMUNICATIONS, INC
    10. 8X8, INC.

     

    Frequently Asked Questions
    How big is the North America Cloud Communication Platform Market?

    The North America Cloud Communication Platform Market is valued at US$ 1,106.6 Million in 2019, it is projected to reach US$ 5,592.5 Million by 2027.

    What is the CAGR for North America Cloud Communication Platform Market by (2020 - 2027)?

    As per our report North America Cloud Communication Platform Market, the market size is valued at US$ 1,106.6 Million in 2019, projecting it to reach US$ 5,592.5 Million by 2027. This translates to a CAGR of approximately 22.6% during the forecast period.

    What segments are covered in this report?

    The North America Cloud Communication Platform Market report typically cover these key segments-

  • Solution (Unified Communication and Collaboration, Web Real-Time Communication, Interactive Voice Response, Voice Over Internet Protocol, Application Programming Interface, Reporting and Analytics)
  • Service (Training and Consulting, Support and Maintenance, Managed Service)
  • Organization Size (Small, Medium-Sized Enterprises, Large Enterprises)
  • What is the historic period, base year, and forecast period taken for North America Cloud Communication Platform Market?

    The historic period, base year, and forecast period can vary slightly depending on the specific market research report. However, for the North America Cloud Communication Platform Market report:

  • Historic Period : 2017-2018
  • Base Year : 2019
  • Forecast Period : 2020-2027
  • Who are the major players in North America Cloud Communication Platform Market?

    The North America Cloud Communication Platform Market is populated by several key players, each contributing to its growth and innovation. Some of the major players include:

  • List of Companies
  • CallFire
  • Avaya Inc.
  • Cisco Systems, Inc.
  • NETFORTRIS
  • PLIVO INC
  • TELESTAX, INC
  • TWILIO INC
  • VONAGE
  • WEST IP COMMUNICATIONS, INC
  • 8X8, INC.
  • Who should buy this report?

    The North America Cloud Communication Platform Market report is valuable for diverse stakeholders, including:

    • Investors: Provides insights for investment decisions pertaining to market growth, companies, or industry insights. Helps assess market attractiveness and potential returns.
    • Industry Players: Offers competitive intelligence, market sizing, and trend analysis to inform strategic planning, product development, and sales strategies.
    • Suppliers and Manufacturers: Helps understand market demand for components, materials, and services related to concerned industry.
    • Researchers and Consultants: Provides data and analysis for academic research, consulting projects, and market studies.
    • Financial Institutions: Helps assess risks and opportunities associated with financing or investing in the concerned market.

    Essentially, anyone involved in or considering involvement in the North America Cloud Communication Platform Market value chain can benefit from the information contained in a comprehensive market report.