Middle East & Africa Workplace Services Market Forecast to 2028 - COVID-19 Impact and Regional Analysis By Service Type (End-User Outsourcing Services and Tech Support Services), Organization Size (Small and Medium-sized Enterprises (SMEs) and Large Enterprises), and Vertical (Media and Entertainment, BFSI, Consumer Goods and Retail, Manufacturing, Healthcare and Life Sciences, Education, Telecom- IT and ITES, Energy and Utilities, Government and Public Sector, and Others)
Market Introduction
The workplace services market in the MEA is further segmented into South Africa, Saudi Arabia, and the UAE. The region is expected to witness rapid increase in commercialization and industrialization, which would further boost the growth of various sectors. The Gulf countries are economically developed, while the African countries are yet to match up to the economic conditions of these countries. The snowballing effect of digital transformation is paving the path of transforming how companies work. At present scenario, the companies are rapidly observing their workflows and planning to transform them through up-to-date data to improve employee productivity. Also, synthesis of artificial intelligence (AI) to revolutionize workplace services business is the major factor driving the growth of the MEA workplace services market.
Turkey, Iran, South Africa, Israel, Iraq, UAE, and Saudi Arabia are some of the countries in the MEA, which have a large number of COVID-19 confirmed cases and deaths. The region comprises many growing economies such as UAE and Saudi Arabia, among others, which are prospective markets for the workplace services providers due to the huge presence of diverse customer base for the several industries. Currently, the Gulf countries are on the verge of adopting transformative digital technologies in various verticals in a bid to improve the socio-economic conditions of the countries. The global COVID-19 pandemic has significant effects on global economies, but the region has negatively impacted as there is already pressure on the economy of various oil-based countries due to falling oil prices. In addition to this, the factory lockdowns, business shutdowns, and travel bans further aggravated the economic problems of the countries in the region. However, companies in the region manage to offer their solutions to end-users by introducing WFH and other measures
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Market Overview and Dynamics
The workplace services market in MEA, is expected to reach US$ 7254.97 million by 2028 from US$ 4613.69 million in 2021. The market is estimated to grow at a CAGR of 6.7% from 2021 to 2028. Governments across all the regions pass regulations and laws in order to promote the economic and social welfare of the private sector companies. Regulations and laws support a competitive marketplace and protect workers and the environment. Excessive red tape might restrain companies from using resources innovatively and productively. Laws and regulations surge the operational costs for businesses, which, in turn, lower the profits. The costs that businesses pay to comply with unnecessary aspects of any regulatory command might hamper a company’s ability to meet its business performance goals. Thus, rise in regulatory burden might negatively impact numerous aspects of a firm's business operations, which include production, resource allocation, profitability, productivity, and expansion.
Key Market Segments
The MEA workplace services market is categorized into service type, organization size, vertical, and country. Based on services type, the market is segmented into end-user outsourcing services and tech support services core. In 2020, the end-user outsourcing services segment held the largest share MEA workplace market. Based on organization type, the workplace services market is divided into small and medium-sized enterprises (SMEs) and large enterprises. SMEs segment is expected to the fastest growing segment over the forecast period. On the basis of vertical, the market is segmented into media and entertainment, BFSI, consumer goods and retail, manufacturing, healthcare and life sciences, education, telecom- IT and ITES, energy and utilities, government and public sector, and others. The Telecom-IT and ITES segment accounts for largest market share in the 2020.
Major Sources and Companies Listed
A few major primary and secondary sources referred to for preparing this report on the workplace services market in MEA are company websites, annual reports, financial reports, national government documents, and statistical database, among others. Major companies listed in the report are Accenture, Atos SE, Cognizant, DXC Technology Company, Fujitsu Limited, HCL Technologies, IBM Corporation, NTT DATA Corporation, Tata Consultancy Services Limited, Unisys Corporation, and Wipro Limited among others.
Reasons to buy report
- To understand the MEA workplace services market landscape and identify market segments that are most likely to guarantee a strong return
- Stay ahead of the race by comprehending the ever-changing competitive landscape for MEA workplace services market
- Efficiently plan M&A and partnership deals in MEA workplace services market by identifying market segments with the most promising probable sales
- Helps to take knowledgeable business decisions from perceptive and comprehensive analysis of market performance of various segment form MEA workplace services market
- Obtain market revenue forecast for market by various segments from 2021-2028 in MEA region.
MEA WORKPLACE SERVICES MARKET SEGMENTATION
MEA Workplace Services Market -By Service Type
- End-User Outsourcing Services
- Tech Support Services
MEA Workplace Services Market -By Organization Size
- SMEs
- Large Enterprises
MEA Workplace Services Market -By Industrial Vertical
- Telecom-IT and ITES
- BFSI
- Manufacturing
- Consumer Goods and Retail
- Healthcare and Life Science
- Government and Public Sector
- Energy and Utilities
- Media and Entertainment
- Education
- Others
MEA Workplace Services Market -By Country
- UAE
- Saudi Arabia
- South America
- Rest of MEA
MEA Workplace Services Market -Company Profiles
- Accenture
- Atos SE
- Cognizant
- DXC Technology Company
- Fujitsu Limited
- HCL Technologies
- IBM Corporation
- NTT DATA Corporation
- Tata Consultancy Services Limited
- Unisys Corporation
- Wipro Limited
1. Introduction
1.1 Study Scope
1.2 The Insight Partners Research Report Guidance
1.3 Market Segmentation
2. Key Takeaways
3. Research Methodology
3.1 Coverage
3.2 Secondary Research
3.3 Primary Research
4. MEA Workplace Services Market Landscape
4.1 Market Overview
4.2 PEST Analysis
4.3 Ecosystem Analysis
4.4 Expert Opinion
5. MEA Workplace Services–Market Dynamics
5.1 Market Drivers
5.1.1 Gained Prominence of Enterprise Mobility
5.1.2 Increased Pressure of Compliance Services
5.2 Market Restraints
5.2.1 Amplifying Security Concerns
5.3 Market Opportunities
5.3.1 Intensifying Adoption of Workplace Services Among SMEs in Developing Countries
5.4 Market Trend
5.4.1 Synthesis of Artificial Intelligence (AI) to Revolutionize Workplace Services Business
5.5 Impact Analysis of Drivers and Restraints
6. Workplace Services Market – MEA Analysis
6.1 MEA Workplace Services Market Overview
6.2 Workplace Services Market – Revenue and Forecast To 2028 (US$ Million)
7. MEA Workplace Services Market Analysis – By Service Type
7.1 Overview
7.2 Workplace Services Market Breakdown, by Service Type, 2020 & 2028
7.3 End-User Outsourcing Services
7.3.1 Overview
7.3.2 End-User Outsourcing Services Market Revenue and Forecast To 2028 (US$ Million)
7.4 Tech Support Services
7.4.1 Overview
7.4.2 Tech Support Services Market Revenue and Forecast To 2028 (US$ Million)
8. MEA Workplace Services Market Analysis – By Organization Size
8.1 Overview
8.2 Workplace Services Market Breakdown, by Organization Size, 2020 & 2028
8.3 Small and Medium Enterprises
8.3.1 Overview
8.3.2 Small and Medium Enterprises Market Revenue and Forecast To 2028 (US$ Million)
8.4 Large Enterprises
8.4.1 Overview
8.4.2 Large Enterprises Market Revenue and Forecast To 2028 (US$ Million)
9. MEA Workplace Services Market Analysis – By Vertical
9.1 Overview
9.2 Workplace Services Market Breakdown, by Vertical, 2020 & 2028
9.3 Media and Entertainment
9.3.1 Overview
9.3.2 Media and Entertainment Market Revenue and Forecast To 2028 (US$ Million)
9.4 BFSI
9.4.1 Overview
9.4.2 BFSI Market Revenue and Forecast To 2028 (US$ Million)
9.5 Consumer Goods and Retail
9.5.1 Overview
9.5.2 Consumer Goods and Retail Market Revenue and Forecast To 2028 (US$ Million)
9.6 Manufacturing
9.6.1 Overview
9.6.2 Manufacturing Market Revenue and Forecast To 2028 (US$ Million)
9.7 Healthcare and Life Sciences
9.7.1 Overview
9.7.2 Healthcare and Life Sciences Market Revenue and Forecast To 2028 (US$ Million)
9.8 Education
9.8.1 Overview
9.8.2 Education Market Revenue and Forecast To 2028 (US$ Million)
9.9 Telecom- IT and ITES
9.9.1 Overview
9.9.2 Telecom- IT and ITES Market Revenue and Forecast To 2028 (US$ Million)
9.10 Energy and Utilities
9.10.1 Overview
9.10.2 Energy and Utilities Market Revenue and Forecast To 2028 (US$ Million)
9.11 Government and Public Sector
9.11.1 Overview
9.11.2 Government and Public Sector Market Revenue and Forecast To 2028 (US$ Million)
9.12 Others
9.12.1 Overview
9.12.2 Others Market Revenue and Forecast To 2028 (US$ Million)
10. MEA Workplace Services Market – Country Analysis
10.1 Overview
10.1.1 MEA: Workplace Services Market- by Key Country
10.1.1.1 South Africa: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million)
10.1.1.1.1 South Africa: Workplace Services Market- by Service Type
10.1.1.1.2 South Africa: Workplace Services Market- By Organization Size
10.1.1.1.3 South Africa: Workplace Services Market- By Vertical
10.1.1.2 Saudi Arabia: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million)
10.1.1.2.1 Saudi Arabia: Workplace Services Market- by Service Type
10.1.1.2.2 Saudi Arabia: Workplace Services Market- By Organization Size
10.1.1.2.3 Saudi Arabia: Workplace Services Market- By Vertical
10.1.1.3 UAE: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million)
10.1.1.3.1 UAE: Workplace Services Market- by Service Type
10.1.1.3.2 UAE: Workplace Services Market- By Organization Size
10.1.1.3.3 UAE: Workplace Services Market- By Vertical
10.1.1.4 Rest of MEA: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million)
10.1.1.4.1 Rest of MEA: Workplace Services Market- by Service Type
10.1.1.4.2 Rest of MEA: Workplace Services Market- By Organization Size
10.1.1.4.3 Rest of MEA: Workplace Services Market- By Vertical
11. MEA Workplace Services Market- COVID-19 Impact Analysis
11.1 Overview
12. Industry Landscape
12.1 Overview
12.2 Market Initiative
12.3 New Product Development
13. Company Profiles
13.1 Wipro Limited
13.1.1 Key Facts
13.1.2 Business Description
13.1.3 Products and Services
13.1.4 Financial Overview
13.1.5 SWOT Analysis
13.1.6 Key Developments
13.2 IBM Corporation
13.2.1 Key Facts
13.2.2 Business Description
13.2.3 Products and Services
13.2.4 Financial Overview
13.2.5 SWOT Analysis
13.2.6 Key Developments
13.3 HCL Technologies
13.3.1 Key Facts
13.3.2 Business Description
13.3.3 Products and Services
13.3.4 Financial Overview
13.3.5 SWOT Analysis
13.3.6 Key Developments
13.4 Tata Consultancy Services Limited
13.4.1 Key Facts
13.4.2 Business Description
13.4.3 Products and Services
13.4.4 Financial Overview
13.4.5 SWOT Analysis
13.4.6 Key Developments
13.5 NTT DATA Corporation
13.5.1 Key Facts
13.5.2 Business Description
13.5.3 Products and Services
13.5.4 Financial Overview
13.5.5 SWOT Analysis
13.5.6 Key Developments
13.6 DXC Technology Company
13.6.1 Key Facts
13.6.2 Business Description
13.6.3 Products and Services
13.6.4 Financial Overview
13.6.5 SWOT Analysis
13.6.6 Key Developments
13.7 CompuCom Systems, Inc.
13.7.1 Key Facts
13.7.2 Business Description
13.7.3 Products and Services
13.7.4 Financial Overview
13.7.5 SWOT Analysis
13.7.6 Key Developments
13.8 Unisys Corporation
13.8.1 Key Facts
13.8.2 Business Description
13.8.3 Products and Services
13.8.4 Financial Overview
13.8.5 SWOT Analysis
13.8.6 Key Developments
13.9 Fujitsu Limited
13.9.1 Key Facts
13.9.2 Business Description
13.9.3 Products and Services
13.9.4 Financial Overview
13.9.5 SWOT Analysis
13.9.6 Key Developments
13.10 Cognizant
13.10.1 Key Facts
13.10.2 Business Description
13.10.3 Products and Services
13.10.4 Financial Overview
13.10.5 SWOT Analysis
13.10.6 Key Developments
13.11 Accenture
13.11.1 Key Facts
13.11.2 Business Description
13.11.3 Products and Services
13.11.4 Financial Overview
13.11.5 SWOT Analysis
13.11.6 Key Developments
13.12 Atos SE
13.12.1 Key Facts
13.12.2 Business Description
13.12.3 Products and Services
13.12.4 Financial Overview
13.12.5 SWOT Analysis
13.12.6 Key Developments
14. Appendix
14.1 About The Insight Partners
14.2 Word Index
LIST OF TABLES
Table 1. MEA Workplace Services Market – Revenue and Forecast To 2028 (US$ Million)
Table 2. South Africa: Workplace Services Market- by Service Type –Revenue and Forecast to 2028 (US$ Million)
Table 3. South Africa: Workplace Services Market- By Organization Size –Revenue and Forecast to 2028 (US$ Million)
Table 4. South Africa: Workplace Services Market- By Vertical –Revenue and Forecast to 2028 (US$ Million)
Table 5. Saudi Arabia: Workplace Services Market- by Service Type –Revenue and Forecast to 2028 (US$ Million)
Table 6. Saudi Arabia: Workplace Services Market- By Organization Size –Revenue and Forecast to 2028 (US$ Million)
Table 7. Saudi Arabia: Workplace Services Market- By Vertical –Revenue and Forecast to 2028 (US$ Million)
Table 8. UAE: Workplace Services Market- by Service Type –Revenue and Forecast to 2028 (US$ Million)
Table 9. UAE: Workplace Services Market- By Organization Size –Revenue and Forecast to 2028 (US$ Million)
Table 10. UAE: Workplace Services Market- By Vertical –Revenue and Forecast to 2028 (US$ Million)
Table 11. Rest of MEA: Workplace Services Market- by Service Type –Revenue and Forecast to 2028 (US$ Million)
Table 12. Rest of MEA: Workplace Services Market- By Organization Size –Revenue and Forecast to 2028 (US$ Million)
Table 13. Rest of MEA: Workplace Services Market- By Vertical –Revenue and Forecast to 2028 (US$ Million)
Table 14. List of Abbreviation
LIST OF FIGURES
Figure 1. MEA Workplace Services Market Segmentation
Figure 2. MEA Workplace Services Market Segmentation – By Country
Figure 3. MEA Workplace Services Market Overview
Figure 4. End-User Outsourcing Segment held the Largest Share in the MEA Workplace Services Market
Figure 5. Large Enterprises held the Largest Share in the MEA Workplace Services Market
Figure 6. Telecom-IT and ITES Services held the Largest Share in the MEA Workplace Services Market
Figure 7. UAE Dominated the MEA Workplace Services Market
Figure 8. Middle East and Africa – PEST Analysis
Figure 9. Expert Opinion
Figure 10. MEA Digital Business Support System Market Impact Analysis of Drivers and Restraints
Figure 11. MEA Workplace Services Market – Revenue and Forecast To 2028 (US$ Million)
Figure 12. MEA Workplace Services Market Breakdown, by Service Type (2020 and 2028)
Figure 13. MEA End-User Outsourcing Services Market Revenue and Forecast to 2028 (US$ Million)
Figure 14. MEA Tech Support Services Market Revenue and Forecast to 2028 (US$ Million)
Figure 15. MEA Workplace Services Market Breakdown, by Organization Size (2020 and 2028)
Figure 16. MEA Small and Medium Enterprises Market Revenue and Forecast to 2028 (US$ Million)
Figure 17. MEA Large Enterprises Market Revenue and Forecast to 2028 (US$ Million)
Figure 18. MEA Workplace Services Market Breakdown, by Vertical (2020 and 2028)
Figure 19. MEA Media and Entertainment Market Revenue and Forecast to 2028 (US$ Million)
Figure 20. MEA BFSI Market Revenue and Forecast to 2028 (US$ Million)
Figure 21. MEA Consumer Goods and Retail Market Revenue and Forecast to 2028 (US$ Million)
Figure 22. MEA Manufacturing Market Revenue and Forecast to 2028 (US$ Million)
Figure 23. MEA Healthcare and Life Sciences Market Revenue and Forecast to 2028 (US$ Million)
Figure 24. MEA Education Market Revenue and Forecast to 2028 (US$ Million)
Figure 25. MEA Telecom- IT and ITES Market Revenue and Forecast to 2028 (US$ Million)
Figure 26. MEA Energy and Utilities Market Revenue and Forecast to 2028 (US$ Million)
Figure 27. MEA Government and Public Sector Market Revenue and Forecast to 2028 (US$ Million)
Figure 28. MEA Others Market Revenue and Forecast to 2028 (US$ Million)
Figure 29. MEA: Workplace Services Market Revenue Share, By Key Country-Revenue 2020 (US$ Million)
Figure 30. MEA: Workplace Services Market Revenue Share, By Key Country (2020 & 2028)
Figure 31. South Africa: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million)
Figure 32. Saudi Arabia: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million)
Figure 33. UAE: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million)
Figure 34. Rest of MEA: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million)
Figure 35. Impact of COVID-19 Pandemic in Middle East and Africa Country Markets
- Accenture
- Atos SE
- Cognizant
- DXC Technology Company
- Fujitsu Limited
- HCL Technologies
- IBM Corporation
- NTT DATA Corporation
- Tata Consultancy Services Limited
- Unisys Corporation
- Wipro Limited
- Save and reduce time carrying out entry-level research by identifying the growth, size, leading players and segments in the MEA Workplace Services market.
- Highlights key business priorities in order to assist companies to realign their business strategies
- The key findings and recommendations highlight crucial progressive industry trends in the MEA Workplace Services market, thereby allowing players across the value chain to develop effective long-term strategies
- Develop/modify business expansion plans by using substantial growth offering developed and emerging markets
- Scrutinize in-depth MEA market trends and outlook coupled with the factors driving Workplace Services market, as well as those hindering it
- Enhance the decision-making process by understanding the strategies that underpin commercial interest with respect to client products, segmentation, pricing and distribution