Middle East and Africa Smart Parcel Delivery Locker Market

Market Introduction

An increase in online traffic and a shift toward mobile shopping, coupled with easy and convenient deliveries, are anticipated to stimulate the growth of the smart parcel delivery locker market in the Middle East & Africa. As new consumers and retailers are embracing e-commerce due to health-related considerations during the COVID-19 outbreak, the demand for automation of the reception of packages and smart lockers with the latest technologies to help avoid courier-to-user contact has increased drastically. Many small and medium enterprises (SMEs) in the region have started to sell products online by opening up shops on online marketplaces, further increasing the demand for smart parcel delivery lockers.  Establishments of stores that operate as collection points for online purchases and drop-off points for returns are also bolstering the market growth in the MEA region. According to the Consumers International, consumer participation in e-commerce is increasing rapidly in the Middle East and North Africa. Almost 44% of consumers in Saudi Arabia, Egypt, and the United Arab Emirates (UAE) made their first online purchase in 2015. The market is anticipated to grow further, influenced by the region's young and growing population and the increased proliferation of technology and social media. The rise in demand for cutting-edge technologies such as artificial intelligence (AI) for parcels and services and the reduction of management costs related to the storage and collection of packages are boosting the market growth in the MEA region. Benefits such as simplicity, convenience, and security offered by the smart parcel delivery lockers are propelling their adoption in office setups. Growing e-commerce and parcel volumes and increasing demand for digital parcel delivery solutions are the major factor driving the growth of the MEA smart parcel delivery locker market. However, rising concerns regarding cyber security threats hinders the growth of MEA smart parcel delivery locker market.

In case of COVID-19, MEA is highly affected especially South Africa. Extensive lockdowns resulting from the COVID-19 pandemic have changed consumer attitudes and initiated a shift toward online channels for activities such as shopping in the Middle East & Africa (MEA). As most consumers in the Middle East & Africa focused their online spending on groceries, personal-care products, and household supplies during the lockdown, sales of other categories, such as apparel, footwear, and luxury products, fell sharply. As their recovery strategies, businesses in the region prioritize managing the immediate impacts of the pandemic on consumer demand. E-commerce market players are ramping up digital solutions, leveraging automation technologies, and using social media to continue conversations with their customers. As the demand increases, market participants are focusing on enhanced digital infrastructures and improved product storage facilities that enable consistent parcel delivery leading to the growth of the smart parcel delivery locker market.

Market Overview and Dynamics

The MEA smart parcel delivery locker market is expected to grow from US$ 34.74 million in 2021 to US$ 79.11 million by 2028; it is estimated to grow at a CAGR of 12.5% from 2021 to 2028. Buy online, pick up in store (BOPIS) is emerging as an ideal strategy for retail stores. BOPIS enables customers to shop from the comfort of their homes and receive their parcels from a store or pickup location. The retailers are rapidly using BOPIS or click and collect to offer in-store pickup for customers, giving them the option to pick up a purchased item in-store rather than having it shipped to their home. There is also a rising trend of curbside pickup, where customers can pick up their items outside the store or in the parking lot. This makes the solution less expensive both for businesses and customers as it eliminates shipping fees and operational costs associated with the shipping of the orders. The flexibility offered by the BOPIS shopping experience is increasing the adoption of smart parcel delivery locker systems for order storage and management. Retailers across the region are embracing the BOPIS solution. An increase in consumer interest in BOPIS and a rise in online grocery shopping are enabling retailers to improve the customer experience by adding new BOPIS options. COVID-19 has accelerated the BOPIS trends even more rapidly. The advantages of being faster than standard shipping methods and designed to provide a frictionless shopping experience further boost the trend. Retailers are increasingly looking to streamline the BOPIS process further, thereby augmenting the adoption of the electronic smart parcel delivery locker systems across the MEA region.

Key Market Segments

In terms of type, the standard smart locker segment accounted for the largest share of the MEA smart parcel delivery locker market in 2020. In terms of component, the hardware segment held a larger market share of the MEA smart parcel delivery locker market in 2020. Further, the retail segment held a larger share of the MEA smart parcel delivery locker market based on application in 2020.  

Major Sources and Companies Listed

A few major primary and secondary sources referred to for preparing this report on the MEA smart parcel delivery locker market are company websites, annual reports, financial reports, national government documents, and statistical database, among others. Major companies listed in the report are Cleveron, KEBA, Smartbox Ecommerce Solutions Private Limited, and TZ Limited among others.

Reasons to buy report

• To understand the MEA smart parcel delivery locker market landscape and identify market segments that are most likely to guarantee a strong return
• Stay ahead of the race by comprehending the ever-changing competitive landscape for MEA smart parcel delivery locker market
• Efficiently plan M&A and partnership deals in MEA smart parcel delivery locker market by identifying market segments with the most promising probable sales
• Helps to take knowledgeable business decisions from perceptive and comprehensive analysis of market performance of various segment form MEA smart parcel delivery locker market
• Obtain market revenue forecast for market by various segments from 2021-2028 in MEA region.

MEA Smart Parcel Delivery Locker Market Segmentation

MEA Smart Parcel Delivery Locker Market - By Type

• Standard Smart Locker
• Temperature Controlled Smart Locker

MEA Smart Parcel Delivery Locker Market -

By Component

• Hardware
• Software

MEA Smart Parcel Delivery Locker Market -

By Application

• Retail
• Residential
• University
• Office
• Others

MEA Smart Parcel Delivery Locker Market - By Country

• South Africa
• UAE
• Saudi Arabia
• Rest of MEA

MEA Smart Parcel Delivery Locker Market - Company Profiles

• Cleveron   
• KEBA
• Smartbox Ecommerce Solutions Private Limited
• TZ Limited

Middle East and Africa Smart Parcel Delivery Locker Strategic Insights

Strategic insights for the Middle East and Africa Smart Parcel Delivery Locker provides data-driven analysis of the industry landscape, including current trends, key players, and regional nuances. These insights offer actionable recommendations, enabling readers to differentiate themselves from competitors by identifying untapped segments or developing unique value propositions. Leveraging data analytics, these insights help industry players anticipate the market shifts, whether investors, manufacturers, or other stakeholders. A future-oriented perspective is essential, helping stakeholders anticipate market shifts and position themselves for long-term success in this dynamic region. Ultimately, effective strategic insights empower readers to make informed decisions that drive profitability and achieve their business objectives within the market.

Middle East and Africa Smart Parcel Delivery Locker Report Scope

Middle East and Africa Smart Parcel Delivery Locker Regional Insights

The geographic scope of the Middle East and Africa Smart Parcel Delivery Locker refers to the specific areas in which a business operates and competes. Understanding local distinctions, such as diverse consumer preferences (e.g., demand for specific plug types or battery backup durations), varying economic conditions, and regulatory environments, is crucial for tailoring strategies to specific markets. Businesses can expand their reach by identifying underserved areas or adapting their offerings to meet local demands. A clear market focus allows for more effective resource allocation, targeted marketing campaigns, and better positioning against local competitors, ultimately driving growth in those targeted areas.