Middle East & Africa Digital Business Support System Market

Historic Data: 2017-2018   |   Base Year: 2019   |   Forecast Period: 2020-2027

Analysis By Component (Solution and Services [Professional {License and Maintenance, Consulting, Implementation, and Training and Education} and Managed]) 


No. of Pages: 196    |    Report Code: TIPRE00020535    |    Category: Technology, Media and Telecommunications

Middle East & Africa Digital Business Support System Market
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Market Introduction

A Digital Business Support System (BSS) permits the organizations to efficiently carry-out a customer-centric business approach and digitally advanced customer-engagement solutions and further enhance customer service. These systems also allow better management of customer profiles, revenue, products, and customer orders. The Digital Business Support System (BSS) also automate the overall business processes to support the complete customer lifecycle that varies from shopping, ordering to the billing process. Rise in number of telecom users and rapid growth in telecom infrastructure across the region are propelling the MEA digital Business Support System (BSS) market. Additionally, rise in monetization efforts on communication infrastructural investments and increase in mobile data usage are further expected to drive the MEA digital Business Support System (BSS) market. Mounting demand for broadband services and mobile devices and increasing capital investments are expected to bolster the MEA digital Business Support System (BSS) market. Long-term economic growth in the Middle East, North Africa, and Sub-Saharan Africa fuels new infrastructure and telecom projects. Furthermore, growing smartphone penetration and rising focus on deployment and usage of advanced technologies, such as network functions virtualization and cloud-based deployments, are likely to impact the MEA digital Business Support System (BSS) market's growth positively.

Moreover, in case of COVID-19, MEA is highly affected specially Turkey and South Africa. The region comprises of many growing economies such as UAE among others, which are prospective markets for CSPs, owing to the huge presence of diverse telecom customer base. During lockdown the people are rigorously using communication channel, as they were locked in their homes. Thus, the adoption of OTT platforms, video communication and other platform has faced a constant surge in their demands. Therefore, this surge has created huge opportunity for the digital Business Support System (BSS) provider to offer fascinating services to their customers. The global COVID-19 pandemic would have significant effects on global economies, but the Middle East region is anticipated to be especially impacted as there is already pressure on economy of various oil-based countries due to falling oil prices. In addition to this, the factory lockdowns, business shutdowns and travel bans are further aggravating the economic problems of the countries in the MEA region. However, like other regions, the increased consumption of digital services will boost the impact on the digital Business Support System (BSS) market and thus the impact is expected to grow further. Hence, the estimated impact in MEA’s economic condition and impact of COVID-19 on the growth of various industries in the region is expected to positively impact the growth of the digital Business Support System (BSS) market in 2020 and 2021.


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Middle East & Africa Digital Business Support System Strategic Insights

Strategic insights for the Middle East & Africa Digital Business Support System provides data-driven analysis of the industry landscape, including current trends, key players, and regional nuances. These insights offer actionable recommendations, enabling readers to differentiate themselves from competitors by identifying untapped segments or developing unique value propositions. Leveraging data analytics, these insights help industry players anticipate the market shifts, whether investors, manufacturers, or other stakeholders. A future-oriented perspective is essential, helping stakeholders anticipate market shifts and position themselves for long-term success in this dynamic region. Ultimately, effective strategic insights empower readers to make informed decisions that drive profitability and achieve their business objectives within the market.

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Middle East & Africa Digital Business Support System Report Scope

Report Attribute Details
Market size in 2019 US$ 163.84 Million
Market Size by 2027 US$ 340.73 Million
Global CAGR (2020 - 2027) 9.8%
Historical Data 2017-2018
Forecast period 2020-2027
Segments Covered By Component
  • Solution and Services
  • Managed
Regions and Countries Covered Middle East and Africa
  • South Africa
  • Saudi Arabia
  • UAE
  • Rest of Middle East and Africa
Market leaders and key company profiles
  • Accenture
  • Alepo
  • Amdocs Limited
  • BearingPoint
  • Capgemini SE
  • Comarch SA
  • Comviva
  • CSG Systems International, Inc.
  • Huawei Technologies Co., Ltd.
  • IBM Corporation
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    Middle East & Africa Digital Business Support System Regional Insights

    The geographic scope of the Middle East & Africa Digital Business Support System refers to the specific areas in which a business operates and competes. Understanding local distinctions, such as diverse consumer preferences (e.g., demand for specific plug types or battery backup durations), varying economic conditions, and regulatory environments, is crucial for tailoring strategies to specific markets. Businesses can expand their reach by identifying underserved areas or adapting their offerings to meet local demands. A clear market focus allows for more effective resource allocation, targeted marketing campaigns, and better positioning against local competitors, ultimately driving growth in those targeted areas.

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    Market Overview and Dynamics

    The MEA digital business support system market is expected to grow from US$ 163.84 million in 2019 to US$ 340.73 million by 2027; it is estimated to grow at a CAGR of 9.8% from 2020 to 2027. Escalating advanced and easy-to-use digital BSS solutions is expected to accelerate the MEA digital business support system market. There has been a growing need for advanced and easy-to-use digital Business Support System (BSS) solutions. End users of BSS solutions have a large number of backend operations that they want to manage effectively. Therefore, they look for a digital Business Support System (BSS) solution that is comprehensive and easy-to-operate. Business environment and competitive landscape in the telecommunication sector are changing radically. New technology, especially 5G, acts as a catalyst for further disruption, thereby creating a unique opportunity to offer value-added services. Digital Business Support System (BSS) vendors are now embracing advanced technologies, such as analytics and business intelligence, to develop a better real-time solution. Digital Business Support System (BSS) has the cloud-native architecture to provide unprecedented levels of flexibility and scale. With cloud-native architecture, operators can leverage the cloud's multi­tenancy characteristics to develop consistency of process and reduce the overall time and cost of development. Digital Business Support System (BSS) are, therefore, significantly deployed by CSPs, driving the MEA digital business support system market.     

    Key Market Segments

    In terms of component, the services segment accounted for the largest share of the MEA digital business support system market in 2019.  

    Major Sources and Companies Listed

    A few major primary and secondary sources referred to for preparing this report on the MEA digital business support system market are company websites, annual reports, financial reports, national government documents, and statistical database, among others. Major companies listed in the report are Accenture; Alepo; Amdocs Limited; BearingPoint; Capgemini SE; Comarch SA; Comviva; CSG Systems International, Inc.; Huawei Technologies Co., Ltd.; IBM Corporation; Infosys Ltd.; MIND CTI; NetCracker Technology Corporation; Nokia Corporation; Optiva Inc.; Oracle Corporation; Sigma Software; Sterlite Tech; Tata Consultancy Services Limited; Telefonaktiebolaget LM Ericsson; ZTE Corporation.

    Reasons to buy report

    • To understand the MEA digital business support system market landscape and identify market segments that are most likely to guarantee a strong return
    • Stay ahead of the race by comprehending the ever-changing competitive landscape for MEA digital business support system market
    • Efficiently plan M&A and partnership deals in MEA digital business support system market by identifying market segments with the most promising probable sales
    • Helps to take knowledgeable business decisions from perceptive and comprehensive analysis of market performance of various segment form MEA digital business support system market
    • Obtain market revenue forecast for market by various segments from 2020-2027 in MEA region.

    MEA Digital Business Support System Market Segmentation

    MEA Digital Business Support System Market - By Component

    • Solution
    • Services
      • Professional
        • License and Maintenance
        • Consulting
        • Implementation
        • Training and Education
      • Managed

    MEA Digital Business Support System Market - By Country

    • South Africa
    • Saudi Arabia
    • Turkey
    • UAE
    • Israel
    • Rest of MEA                               

        

                   

       

    MEA Digital Business Support System Market - Company Profiles

    • Accenture
    • Alepo
    • Amdocs Limited
    • BEARINGPOINT
    • Capgemini SE
    • Comarch SA
    • Comviva
    • CSG Systems International, Inc.
    • Huawei Technologies Co., Ltd.
    • IBM Corporation
    • Infosys Ltd.
    • MIND CTI
    • NetCracker Technology Corporation
    • Nokia Corporation
    • Optiva Inc.
    • Oracle Corporation
    • Sigma Software
    • STERLITE TECH
    • Tata Consultancy Services Limited
    • Telefonaktiebolaget LM Ericsson
    • ZTE Corporation  

    The List of Companies - Middle East & Africa Digital Business Support System Market

    1. Accenture
    2. Alepo
    3. Amdocs Limited
    4. BearingPoint
    5. Capgemini SE
    6. Comarch SA
    7. Comviva
    8. CSG Systems International, Inc.
    9. Huawei Technologies Co., Ltd.
    10. IBM Corporation
    11. Infosys Ltd.
    12. MIND CTI
    13. NetCracker Technology Corporation
    14. Nokia Corporation
    15. Optiva Inc.
    16. Oracle Corporation
    17. Sigma Software
    18. Sterlite Tech
    19. Tata Consultancy Services Limited
    20. Telefonaktiebolaget LM Ericsson
    21. ZTE Corporation
    Frequently Asked Questions
    How big is the Middle East & Africa Digital Business Support System Market?

    The Middle East & Africa Digital Business Support System Market is valued at US$ 163.84 Million in 2019, it is projected to reach US$ 340.73 Million by 2027.

    What is the CAGR for Middle East & Africa Digital Business Support System Market by (2020 - 2027)?

    As per our report Middle East & Africa Digital Business Support System Market, the market size is valued at US$ 163.84 Million in 2019, projecting it to reach US$ 340.73 Million by 2027. This translates to a CAGR of approximately 9.8% during the forecast period.

    What segments are covered in this report?

    The Middle East & Africa Digital Business Support System Market report typically cover these key segments-

    • Component (Solution and Services, Managed)

    What is the historic period, base year, and forecast period taken for Middle East & Africa Digital Business Support System Market?

    The historic period, base year, and forecast period can vary slightly depending on the specific market research report. However, for the Middle East & Africa Digital Business Support System Market report:

  • Historic Period : 2017-2018
  • Base Year : 2019
  • Forecast Period : 2020-2027
  • Who are the major players in Middle East & Africa Digital Business Support System Market?

    The Middle East & Africa Digital Business Support System Market is populated by several key players, each contributing to its growth and innovation. Some of the major players include:

  • Accenture
  • Alepo
  • Amdocs Limited
  • BearingPoint
  • Capgemini SE
  • Comarch SA
  • Comviva
  • CSG Systems International, Inc.
  • Huawei Technologies Co., Ltd.
  • IBM Corporation
  • Infosys Ltd.
  • MIND CTI
  • NetCracker Technology Corporation
  • Nokia Corporation
  • Optiva Inc.
  • Oracle Corporation
  • Sigma Software
  • Sterlite Tech
  • Tata Consultancy Services Limited
  • Telefonaktiebolaget LM Ericsson
  • ZTE Corporation
  • Who should buy this report?

    The Middle East & Africa Digital Business Support System Market report is valuable for diverse stakeholders, including:

    • Investors: Provides insights for investment decisions pertaining to market growth, companies, or industry insights. Helps assess market attractiveness and potential returns.
    • Industry Players: Offers competitive intelligence, market sizing, and trend analysis to inform strategic planning, product development, and sales strategies.
    • Suppliers and Manufacturers: Helps understand market demand for components, materials, and services related to concerned industry.
    • Researchers and Consultants: Provides data and analysis for academic research, consulting projects, and market studies.
    • Financial Institutions: Helps assess risks and opportunities associated with financing or investing in the concerned market.

    Essentially, anyone involved in or considering involvement in the Middle East & Africa Digital Business Support System Market value chain can benefit from the information contained in a comprehensive market report.

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