Europe Self-Service Kiosks Market Forecast to 2027 - COVID-19 Impact and Regional Analysis By Component (Hardware, Software, and Service), Type (Information, Ticketing and Check In, and Employment), and End User (Retail, Hospitality, Healthcare, Financial Services, and Others)
Market Introduction
The self-service kiosks offer several benefits to service providers such as optimization of the overall cost of businesses by reducing the infrastructure set-up and labor cost. The self-service technologies permit the user to manage a various service independently, without the participation of any representatives. It offers a higher level of customer satisfaction by offering control over their purchase decisions. Thus, the major factors have led to the widespread adoption of self-service interactive kiosk in the urban areas. Furthermore, to boost the urban living, self-service kiosks offers several valuable services, such as advertising, live transit feeds, free unlimited Wi-Fi access, and emergency notifications to users. The rising adoption of Internet of Things (IoT) and other smart connected devices are further adding value to consumers experience. The smart kiosks are integrated with the world-class technologies such as machine-to-machine communication, cloud, and IoT. Therefore, by leveraging these advanced technologies/ platforms, the self-service kiosks offer cost-effective access to information. Also, self-service kiosks getting highly accepted due to COVID-19 is further anticipated to drive the Europe self-service kiosks market.
Europe is severely impacted by the COVID-19 pandemic. Europe has witnessed a varying pandemic impact across its economically diverse countries that led to shutting down of businesses and manufacturing operations for a few months in 2020. All major retail stores (except stores that were offering essentials), restaurants, and hotels had withdrawn their services for at least 5 months in all the major European economies. Many small retailers who were planning to implement kiosks system in the beginning of 2020 have postponed their kiosks implementation process. However, with slow recovery from COVID-19 cases in the beginning of 2021, many retail stores in countries such as the UK and Germany have started rebounding in terms of sales. The footfall in malls and restaurants in 2021 is slowly reaching the pre-lockdown situation, thereby helping the Europe self-service kiosks market to recover.
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Market Overview and Dynamics
The self-service kiosks market in Europe is expected to grow from US$ 2,600.95 million in 2019 to US$ 4,799.19 million by 2027; it is estimated to grow at a CAGR of 8.2% from 2020 to 2027. Payment gateways are broadly used for cashless transactions. They transfer the data related to a transaction between the bank and the billing portal. Payment gateway systems permit online retail platforms to collect cash via a bank chosen by the consumer without compromising sensitive data. They are becoming increasingly popular and flexible to buy products and promote smooth delivery at consumer’s place. Growing number of smart devices in the Europe market gives rise to payment gateway systems, which are widely adopted by consumers across the world. Online payment system providers are collaborating with several self-service kiosk companies to provide secure and reliable solutions and services to customers.
Key Market Segments
In terms of component, hardware segment accounted for the largest share of the Europe self-service kiosks market in 2019. Based on type, information segment accounted for the largest share of the Europe self-service kiosks market in 2019. Further, retail segment held a substantial share of the Europe self-service kiosks market based on application in 2019.
Major Sources and Companies Listed
A few major primary and secondary sources referred to for preparing this report on the self-service kiosks market in Europe are company websites, annual reports, financial reports, national government documents, and statistical database, among others. Major companies listed in the report are Acrelec SAS; Diebold Nixdorf, Inc.; Embross; Gemalto NV (part of Thales Group); NCR Corporation; Posiflex Technology Inc; and VeriFone, Inc.
Reasons to buy report
- To understand the Europe self-service kiosks market landscape and identify market segments that are most likely to guarantee a strong return
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- Obtain market revenue forecast for market by various segments from 2020-2027 in Europe region.
Europe Self-service kiosks Market Segmentation
Europe Self-Service Kiosks Market - By Component
- Hardware
- Software
- Service
Europe Self-Service Kiosks Market - By Type
- Information
- Ticketing and Check In
- Employment
Europe Self-Service Kiosks Market - By End User
- Retail
- Hospitality
- Healthcare
- Financial Services
- Others
Europe Self-Service Kiosks Market - By Country
- Germany
- UK
- Russia
- France
- Italy
- Rest of Europe
Europe Self-Service Kiosks Market - Company Profiles
- Acrelec SASDiebold Nixdorf, Inc.
- Embross
- Gemalto NV (part of Thales Group)
- NCR Corporation
- Posiflex Technology, Inc.
- VeriFone, Inc.
1. Introduction
1.1 Study Scope
1.2 The Insight Partners Research Report Guidance
1.3 Market Segmentation
2. Key Takeaways
3. Research Methodology
3.1 Coverage
3.2 Secondary Research
3.3 Primary Research
4. Europe Self-Service Kiosks Market Landscape
4.1 Market Overview
4.2 Europe PEST Analysis
4.3 Ecosystem Analysis
4.4 Expert Opinion
5. Europe Self-Service Kiosks Market – Key Market Dynamics
5.1 Market Drivers
5.1.1 Self-Service Kiosks Getting Support from Rising Technological Advancements
5.1.2 Self-Service Kiosks Getting Highly Accepted Due to COVID-19
5.2 Market Restraints
5.2.1 Expensive Installation and Maintenance
5.3 Market Opportunities
5.3.1 Rising Collaboration of Payment Gateway Systems with Self-Service Kiosks
5.4 Future Trends
5.4.1 Self-Service Kiosks Combining with AI and IoT
5.5 Impact Analysis of Drivers and Restraints
6. Self-Service Kiosks Market – Europe Analysis
6.1 Europe Self-Service Kiosks Market Overview
6.2 Europe Self-Service Kiosks Market – Revenue and Forecast to 2027 (US$ Million)
7. Europe Self-Service Kiosks Market Analysis– By Component
7.1 Overview
7.2 Europe Self-Service Kiosks Market Breakdown, By Component, 2019 & 2027
7.3 Hardware
7.3.1 Overview
7.3.2 Hardware Market Revenue and Forecasts to 2027 (US$ Mn)
7.4 Software
7.4.1 Overview
7.4.2 Software Market Revenue and Forecasts to 2027 (US$ Mn)
7.5 Service
7.5.1 Overview
7.5.2 Service Market Revenue and Forecasts to 2027 (US$ Mn)
8. Europe Self-Service Kiosks Market Analysis – By Type
8.1 Overview
8.2 Europe Self-Service Kiosks Market Breakdown, By Type, 2019 & 2027 (%)
8.3 Information
8.3.1 Overview
8.3.2 Information Market Forecast and Analysis
8.4 Ticketing and Check In
8.4.1 Overview
8.4.2 Ticketing and Check In Cars Market Forecast and Analysis
8.5 Employment
8.5.1 Overview
8.5.2 Employment Market Forecast and Analysis
9. Europe Self-Service Kiosks Market Analysis – By End-User
9.1 Overview
9.2 Europe Self-Service Kiosks Market Breakdown, By End-User, 2019 & 2027 (%)
9.3 Retail
9.3.1 Overview
9.3.2 Retail Market Forecast and Analysis
9.4 Hospitality
9.4.1 Overview
9.4.2 Hospitality Market Forecast and Analysis
9.5 Healthcare
9.5.1 Overview
9.5.2 Healthcare Market Forecast and Analysis
9.6 Financial Service
9.6.1 Overview
9.6.2 Financial Service Market Forecast and Analysis
9.7 Others
9.7.1 Overview
9.7.2 Others Market Forecast and Analysis
10. Europe Self-Service Kiosks Market – Country Analysis
10.1 Overview
10.1.1 Europe: Self-Service Kiosks Market, By Country
10.1.1.1 Germany: Self-Service Kiosks Market – Revenue and Forecast to 2027 (US$ Million)
10.1.1.1.1 Germany: Self-Service Kiosks Market, By Component
10.1.1.1.2 Germany: Self-Service Kiosks Market, By Type
10.1.1.1.3 Germany: Self-Service Kiosks Market, By End-User
10.1.1.2 France: Self-Service Kiosks Market – Revenue and Forecast to 2027 (US$ Million)
10.1.1.2.1 France: Self-Service Kiosks Market, By Component
10.1.1.2.2 France: Self-Service Kiosks Market, By Type
10.1.1.2.3 France: Self-Service Kiosks Market, By End-User
10.1.1.3 Italy: Self-Service Kiosks Market – Revenue and Forecast to 2027 (US$ Million)
10.1.1.3.1 Italy: Self-Service Kiosks Market, By Component
10.1.1.3.2 Italy: Self-Service Kiosks Market, By Type
10.1.1.3.3 Italy: Self-Service Kiosks Market, By End-Users
10.1.1.4 UK: Self-Service Kiosks Market – Revenue and Forecast to 2027 (US$ Million)
10.1.1.4.1 UK: Self-Service Kiosks Market, By Component
10.1.1.4.2 UK: Self-Service Kiosks Market, By Type
10.1.1.4.3 UK: Self-Service Kiosks Market, By End-Users
10.1.1.5 Russia: Self-Service Kiosks Market – Revenue and Forecast to 2027 (US$ Million)
10.1.1.5.1 Russia: Self-Service Kiosks Market, By Component
10.1.1.5.2 Russia: Self-Service Kiosks Market, By Type
10.1.1.5.3 Russia: Self-Service Kiosks Market, By End-Users
10.1.1.6 Rest of Europe: Self-Service Kiosks Market – Revenue and Forecast to 2027 (US$ Million)
10.1.1.6.1 Rest of Europe: Self-Service Kiosks Market, By Component
10.1.1.6.2 Rest of Europe: Self-Service Kiosks Market, By Type
10.1.1.6.3 Rest of Europe: Self-Service Kiosks Market, By End-Users
11. Europe Self-Service Kiosks Market- COVID-19 Impact Analysis
11.1 Europe: Impact Assessment of COVID-19 Pandemic
12. Self-Service Kiosks Market- Industry Landscape
12.1 Overview
12.2 Market Initiative
13. Company Profiles
13.1 ACRELEC Group
13.1.1 Key Facts
13.1.2 Business Description
13.1.3 Products and Services
13.1.4 Financial Overview
13.1.5 SWOT Analysis
13.1.6 Key Developments
13.2 Embross
13.2.1 Key Facts
13.2.2 Business Description
13.2.3 Products and Services
13.2.4 Financial Overview
13.2.5 SWOT Analysis
13.2.6 Key Developments
13.3 Gemalto
13.3.1 Key Facts
13.3.2 Business Description
13.3.3 Products and Services
13.3.4 Financial Overview
13.3.5 SWOT Analysis
13.3.6 Key Developments
13.4 NCR Corporation
13.4.1 Key Facts
13.4.2 Business Description
13.4.3 Products and Services
13.4.4 Financial Overview
13.4.5 SWOT Analysis
13.4.6 Key Developments
13.5 Posiflex Technology Inc
13.5.1 Key Facts
13.5.2 Business Description
13.5.3 Products and Services
13.5.4 Financial Overview
13.5.5 SWOT Analysis
13.5.6 Key Developments
13.6 VeriFone, Inc.
13.6.1 Key Facts
13.6.2 Business Description
13.6.3 Products and Services
13.6.4 Financial Overview
13.6.5 SWOT Analysis
13.6.6 Key Developments
13.7 Diebold Nixdorf, Inc.
13.7.1 Key Facts
13.7.2 Business Description
13.7.3 Products and Services
13.7.4 Financial Overview
13.7.5 SWOT Analysis
13.7.6 Key Developments
14. Appendix
14.1 About The Insight Partners
14.2 Word Index
LIST OF TABLES
Table 1. Europe Self-Service Kiosks Market – Revenue and Forecast to 2027 (US$ Million)
Table 2. Germany Self-Service Kiosks Market, By Component– Revenue and Forecast to 2027 (US$ Million)
Table 3. Germany Self-Service Kiosks Market, By Type – Revenue and Forecast to 2027 (US$ Million)
Table 4. Germany Self-Service Kiosks Market, By End-User – Revenue and Forecast to 2027 (US$ Million)
Table 5. France Self-Service Kiosks Market, By Component– Revenue and Forecast to 2027 (US$ Million)
Table 6. France Self-Service Kiosks Market, By Type – Revenue and Forecast to 2027 (US$ Million)
Table 7. France Self-Service Kiosks Market, By End-User – Revenue and Forecast to 2027 (US$ Million)
Table 8. Italy Self-Service Kiosks Market, By Component– Revenue and Forecast to 2027 (US$ Million)
Table 9. Italy Self-Service Kiosks Market, By Type – Revenue and Forecast to 2027 (US$ Million)
Table 10. Italy Self-Service Kiosks Market, By End-Users – Revenue and Forecast to 2027 (US$ Million)
Table 11. UK Self-Service Kiosks Market, By Component– Revenue and Forecast to 2027 (US$ Million)
Table 12. UK Self-Service Kiosks Market, By Type– Revenue and Forecast to 2027 (US$ Million)
Table 13. UK Self-Service Kiosks Market, By End-Users– Revenue and Forecast to 2027 (US$ Million)
Table 14. Russia Self-Service Kiosks Market, By Component– Revenue and Forecast to 2027 (US$ Million)
Table 15. Russia Self-Service Kiosks Market, By Type – Revenue and Forecast to 2027 (US$ Million)
Table 16. Russia Self-Service Kiosks Market, By End-Users – Revenue and Forecast to 2027 (US$ Million)
Table 17. Rest of Europe Self-Service Kiosks Market, By Component– Revenue and Forecast to 2027 (US$ Million)
Table 18. Rest of Europe Self-Service Kiosks Market, By Type – Revenue and Forecast to 2027 (US$ Million)
Table 19. Rest of Europe Self-Service Kiosks Market, By End-Users – Revenue and Forecast to 2027 (US$ Million)
LIST OF FIGURES
Figure 1. Europe Self-Service Kiosks Market Segmentation
Figure 2. Europe Self-Service Kiosks Market Segmentation – By Country
Figure 3. Europe Self-Service Kiosks Market Overview
Figure 4. Hardware Segment is Expected to Dominate the Market by Component
Figure 5. Information segment held Largest Market Share in 2019
Figure 6. Retail Segment held Largest Market Share in 2019
Figure 7. Rest of Europe Held Largest Market Share in 2019
Figure 8. Europe PEST Analysis
Figure 9. Expert Opinion
Figure 10. Europe Self-Service Kiosks Market: Impact Analysis of Drivers and Restraints
Figure 11. Europe Self-Service Kiosks Market – Revenue and Forecast to 2027 (US$ Million)
Figure 12. Europe Self-Service Kiosks Market Breakdown, By Component, 2019 & 2027 (%)
Figure 13. Europe Hardware Market Revenue and Forecasts to 2027 (US$ Mn)
Figure 14. Europe Software Market Revenue and Forecasts to 2027 (US$ Mn)
Figure 15. Europe Service Market Revenue and Forecasts to 2027 (US$ Mn)
Figure 16. Europe Self-Service Kiosks Market Breakdown, By Type, 2019 & 2027 (%)
Figure 17. Europe Information Market Revenue and Forecast to 2027 (US$ Mn)
Figure 18. Europe Ticketing and Check In Market Revenue and Forecast to 2027 (US$ Mn)
Figure 19. Europe Employment Market Revenue and Forecast to 2027 (US$ Mn)
Figure 20. Europe Self-Service Kiosks Market Breakdown, By End-User, 2019 & 2027 (%)
Figure 21. Europe Retail Market Revenue and Forecast to 2027 (US$ Mn)
Figure 22. Europe Hospitality Market Revenue and Forecast to 2027 (US$ Mn)
Figure 23. Europe Healthcare Market Revenue and Forecast to 2027 (US$ Mn)
Figure 24. Europe Financial Service Market Revenue and Forecast to 2027 (US$ Mn)
Figure 25. Europe Others Market Revenue and Forecast to 2027 (US$ Mn)
Figure 26. Europe: Self-Service Kiosks Market, by Key Country – Revenue (2019) (USD Million)
Figure 27. Europe: Self-Service Kiosks Market Revenue Share, By Country (2019 and 2027)
Figure 28. Germany: Self-Service Kiosks Market – Revenue and Forecast to 2027 (US$ Million)
Figure 29. France: Self-Service Kiosks Market – Revenue and Forecast to 2027 (US$ Million)
Figure 30. Italy: Self-Service Kiosks Market – Revenue and Forecast to 2027 (US$ Million)
Figure 31. UK: Self-Service Kiosks Market – Revenue and Forecast to 2027 (US$ Million)
Figure 32. Russia: Self-Service Kiosks Market – Revenue and Forecast to 2027 (US$ Million)
Figure 33. Rest of Europe: Self-Service Kiosks Market – Revenue and Forecast to 2027 (US$ Million)
Figure 34. Impact of COVID-19 Pandemic in European Markets
- Acrelec SAS
- Diebold Nixdorf, Inc.
- Embross
- Gemalto NV (Part of Thales Group)
- NCR Corporation
- Posiflex Technology, Inc.
- VeriFone, Inc.
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