Europe Cloud Communication Platform Market Forecast to 2028 - COVID-19 Impact and Regional Analysis By Component (Solution and Service), Enterprise Size (SMEs and Large Enterprises), and Industry (BFSI, IT & Telecom, Healthcare, Retail, Government, Education, and Others)
Market Introduction
The cloud communication platform market in Europe is segmented into the UK, Germany, Italy, France, Russia, and the Rest of Europe. In Europe, the growing adoption of cloud communication platforms in the BFSI sector is one of the factors for the growth of the cloud communication platform market. With the adoption of cloud communication platforms in the BFSI sector, sending and receiving documents such as insurance policies, account statements, identity proofs, and transaction details is easy. Also, the adoption of a cloud communication platform in BFSI offers several features. It sends alerts to customers regarding payment reminders, policy renewals, cards delivery, and protection via SMS and enhances user convenience through video calls. The digital transformation in the banking sector has been an epochal turning point that has impacted many different processes, from the financial side to branch management, from security to the increasingly personalized user experience.
Further, in June 2019, 52.1% of customers used their bank’s website to carry out routine operations; only a year earlier, i.e., in July 2018, the percentage was 49.1%, according to Doxee S.p.A. C.F. data. Moreover, the growing need of digitalization has increased the use of cloud communication platforms. The benefits of cloud communication services include cost reduction, improved performance, and increased productivity; there are possibilities of rapid scalability, flexibility, and improved performance in terms of reliability and security. Allied Irish Banks, ING Group, Deutsche Börse, Euroclear, and UniCredit are among the financial institutions in Europe that have adopted cloud services.
Russia, the UK, Spain, Italy, Germany, Turkey, and France are a few of the major countries that are adversely affected due to COVID-19 outbreak. Europe is a major industrial hub for several industrial sectors, such as IT & telecom, automotive, healthcare, aerospace & defense, energy & power, and manufacturing. Due to COVID-19 outbreak, the governments in European countries have imposed complete lockdown in various areas for multiple weeks, which affected the business activities in these countries. Hence, due to business lockdowns, travel bans, and supply chain disruptions, the economies and industries across European countries witnessed decline in the growth in past few months. Hence, the need for efficient remote working solutions and cloud-based solutions for communication to stabilize the growth of various businesses is growing at a fast pace across various countries, such as the UK, Sweden, Netherlands, Finland, Germany, and France.
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Market Overview and Dynamics
The cloud communication platform market in Europe is expected to grow from US$ 1,239.83 million in 2021 to US$ 6,221.16 million by 2028; it is estimated to grow at a CAGR of 25.9% from 2021 to 2028. With the growing internet connectivity, the use of VoIP is also rising for communication purposes. VoIP uses IP networks to pass voice signals and send multimedia files. It is a most cost-efficient method and support cloud platform. Several industries use VoIP for their business communication. VoIP offers features such as call forwarding, called ID, voicemail, SMS, and video calls. VoIP even offers actual-time analytics, automatic call routing, and online faxing. Some of platform that supports VoIP includes nextiva, aircall, zoiper, skype, whatsapp, google hangouts, viber, facebook messenger, and google voice. Further, due to COVID-19 outbreak, there has been a growth in remote working and online learning. Many organizations and industries have adopted cloud communication platform to continue their business. Thus, for conducting meeting or taking online new courses, the VoIP is most essential. For instance, according to Startupanz.com data, in 2020 alone, the VoIP market was US$ 82.5 billion and is expecting to reach US$ 102.4 billion by the end of 2026. Further, the companies that provide VoIP are Alcatel Lucent, AT&T, Cisco, Citrix, Deutsche Telekom, Ribbon Communication, Google, Verizon, Microsoft, Avaya, RingCentral, Zultys, and Intermedia, among others. Therefore, with the rising need of VoIP, the demand for cloud communication platform market is increasing.
Key Market Segments
Europe cloud communication platform market is segmented into component, enterprise size, industry, and country. Based on component, the Europe cloud communication platform market is segmented into solution and services. In 2020, the solution segment accounted for largest share in the market. On the basis of enterprise size type, the Europe cloud communication platform market is segmented into large enterprises and SMEs segments. Large enterprises segment accounted for the largest market share. Based on industry, the Europe cloud communication platform market is segmented into BFSI, IT & Telecom, Healthcare, Retail, Government, Education, and Others. In 2020, the BFSI segment accounted for the largest market share. Based on country, the Europe cloud communication platform market is segmented into Belgium, France, Germany, Italy, Russia, UK, and rest of Europe. Germany held the largest market share in 2020.
Major Sources and Companies Listed
A few major primary and secondary sources referred to for preparing this report on the cloud communication platform market in Europe are company websites, annual reports, financial reports, national government documents, and statistical database, among others. Major companies listed in the report are8x8, Inc; Avaya Inc.; Cisco Systems, Inc.; Intrado Corporation; Plivo Inc.; Telestax, Inc.; Twilio Inc; and Vonage Holdings Corp.
Reasons to buy report
- To understand the Europe cloud communication platform market landscape and identify market segments that are most likely to guarantee a strong return.
- Stay ahead of the race by comprehending the ever-changing competitive landscape for Europe cloud communication platform market.
- Efficiently plan M&A and partnership deals in Europe cloud communication platform market by identifying market segments with the most promising probable sales.
- Helps to take knowledgeable business decisions from perceptive and comprehensive analysis of market performance of various segment form Europe cloud communication platform market.
- Obtain market revenue forecast for market by various segments from 2021-2028 in Europe region.
Europe Cloud Communication Platform Market Segmentation
Europe Cloud Communication Platform Market - By Component
- Solutions
- UCaaS
- WebRTC
- IVR
- VoIP
- API
- Services
- Training and Consulting
- Support and Maintenance
- Managed Services
Europe Cloud communication platform Market - By Enterprise Size
- SMEs
- Large Enterprises
Europe Cloud Communication Platform Market - By Industry
- BFSI
- IT & Telecom
- Healthcare
- Retail
- Government
- Education
- Others
Europe Cloud Communication Platform Market - By Country
- Belgium
- France
- Germany
- Italy
- UK
- Russia
- Rest of Europe
Europe Cloud Communication Platform Market - Company Profiles
- 8x8, Inc
- Avaya Inc.
- Cisco Systems, Inc.
- Intrado Corporation
- Plivo Inc.
- Telestax, Inc.
- Twilio Inc
- Vonage Holdings Corp.
TABLE OF CONTENTS
1. Introduction
1.1 Study Scope
1.2 The Insight Partners Research Report Guidance
1.3 Market Segmentation
2. Key Takeaways
3. Research Methodology
3.1 Coverage
3.2 Secondary Research
3.3 Primary Research
4. Europe Cloud Communication Platform Market Landscape
4.1 Market Overview
4.2 Europe PEST Analysis
4.2.1 Ecosystem Analysis
4.3 Expert Opinion
5. Europe Cloud Communication Platform Market– Key Market Dynamics
5.1.1 Growing Demand Need of Bring Your Own Device
5.1.2 Cloud Communication Platform Solutions Being Cost-Effective
5.2 Market Restraints
5.2.1 Security and Privacy Issues
5.3 Market Opportunities
5.3.1 Cloud-Based Solutions Getting Preferred Along with Growth of BPO Sector
5.3.2 Surge in Number of Internet Users
5.4 Future Trends
5.4.1 Cloud-based IoT Platform Growing
5.4.2 Huge Demand of Voice Over Internet Protocol (VoIP)
5.5 Impact Analysis of Drivers and Restraints
6. Cloud Communication Platform Market– Europe Analysis
6.1 Europe Cloud Communication Platform Market Overview
6.2 Europe Cloud Communication Platform Market– Revenue and Forecast to 2028 (US$ Million)
7. Europe Cloud Communication Platform Market Analysis – By Component
7.1 Overview
7.2 Europe Cloud Communication Platforms Market, By Component (2020 And 2028)
7.3 Solution
7.3.1 Overview
7.3.2 Solution: Cloud Communication Platform Market Revenue and Forecast To 2028 (US$ Million)
7.3.3 Unified Communication and Collaboration (UCC/UCaaS)
7.3.3.1 Overview
7.3.3.2 Unified Communication and Collaboration: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)
7.3.4 Web Real-Time Communication (WebRTC)
7.3.4.1 Overview
7.3.4.2 Web Real-Time Communication (WebRTC): Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)
7.3.5 Interactive Voice Response (IVR)
7.3.5.1 Overview
7.3.5.2 Interactive Voice Response (IVR): Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)
7.3.6 Voice Over Internet Protocol (VoIP)
7.3.6.1 Overview
7.3.6.2 Voice Over Internet Protocol (VoIP): Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)
7.3.7 Application Programming Interface (API)
7.3.7.1 Overview
7.3.7.2 API: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)
7.4 Services
7.4.1 Overview
7.4.2 Services: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)
7.4.3 Training and Consulting
7.4.3.1 Overview
7.4.3.2 Training and Consulting: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)
7.4.4 Support and Maintenance
7.4.4.1 Overview
7.4.4.2 Support and Maintenance: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)
7.4.5 Managed Service
7.4.5.1 Overview
7.4.5.2 Managed Service: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)
8. Europe Cloud Communication Platform Market Analysis – By Enterprise Size
8.1 Overview
8.2 Europe Cloud Communication Platform Market, By Enterprise Size (2020 And 2028)
8.3 SMEs
8.3.1 Overview
8.3.2 SMEs: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)
8.4 Large Enterprise
8.4.1 Overview
8.4.2 Large Enterprise: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)
9. Europe Cloud Communication Platform Market Analysis – By Industry
9.1 Overview
9.2 Europe Cloud Communication Platform Market, By Industry (2020 and 2028)
9.3 Retail
9.3.1 Overview
9.3.2 Retail: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)
9.4 IT & Telecom
9.4.1 Overview
9.4.2 IT & Telecom: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)
9.5 Healthcare
9.5.1 Overview
9.5.2 Healthcare: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)
9.6 Government
9.6.1 Overview
9.6.2 Government: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)
9.7 Education
9.7.1 Overview
9.7.2 Education: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)
9.8 BFSI
9.8.1 Overview
9.8.2 BFSI: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)
9.9 Others
9.9.1 Overview
9.9.2 Others: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)
10. Europe Cloud Communication Platform Market – Country Analysis
10.1 Overview
10.1.1 Europe Cloud Communication Platform Market Breakdown, by Country
10.1.1.1 Germany Cloud Communication Platform Market, Revenue and Forecast to 2028
10.1.1.1.1 Germany Cloud Communication Platform Market Breakdown, By Component
10.1.1.1.1.1 Germany Cloud Communication Platform Market Breakdown, By Solution
10.1.1.1.1.2 Germany Cloud Communication Platform Market Breakdown, By Service
10.1.1.1.2 Germany Cloud Communication Platform Market Breakdown, By Enterprise Size
10.1.1.1.3 Germany Cloud Communication Platform Market Breakdown, By Industry
10.1.1.2 France Cloud Communication Platform Market, Revenue and Forecast to 2028
10.1.1.2.1 France Cloud Communication Platform Market Breakdown, By Component
10.1.1.2.1.1 France Cloud Communication Platform Market Breakdown, By Solution
10.1.1.2.1.2 France Cloud Communication Platform Market Breakdown, By Service
10.1.1.2.2 France Cloud Communication Platform Market Breakdown, By Enterprise Size
10.1.1.2.3 France Cloud Communication Platform Market Breakdown, By Industry
10.1.1.3 Italy Cloud Communication Platform Market, Revenue and Forecast to 2028
10.1.1.3.1 Italy Cloud Communication Platform Market Breakdown, By Component
10.1.1.3.2 Italy Cloud Communication Platform Market Breakdown, By Solution
10.1.1.3.3 Italy Cloud Communication Platform Market Breakdown, By Service
10.1.1.3.4 Italy Cloud Communication Platform Market Breakdown, By Enterprise Size
10.1.1.3.5 Italy Cloud Communication Platform Market Breakdown, By Industry
10.1.1.4 UK Cloud Communication Platform Market, Revenue and Forecast to 2028
10.1.1.4.1 UK Cloud Communication Platform Market Breakdown, By Component
10.1.1.4.1.1 UK Cloud Communication Platform Market Breakdown, By Solution
10.1.1.4.1.2 UK Cloud Communication Platform Market Breakdown, By Service
10.1.1.4.2 UK Cloud Communication Platform Market Breakdown, By Enterprise Size
10.1.1.4.3 UK Cloud Communication Platform Market Breakdown, By Industry
10.1.1.5 Russia Cloud Communication Platform Market, Revenue and Forecast to 2028
10.1.1.5.1 Russia Cloud Communication Platform Market Breakdown, By Component
10.1.1.5.1.1 Russia Cloud Communication Platform Market Breakdown, By Solution
10.1.1.5.1.2 Russia Cloud Communication Platform Market Breakdown, By Service
10.1.1.5.2 Russia Cloud Communication Platform Market Breakdown, By Enterprise Size
10.1.1.5.3 Russia Cloud Communication Platform Market Breakdown, By Industry
10.1.1.6 Rest of Europe Cloud Communication Platform Market, Revenue and Forecast to 2028
10.1.1.6.1 Rest of Europe Cloud Communication Platform Market Breakdown, By Component
10.1.1.6.2 Rest of Europe Cloud Communication Platform Market Breakdown, By Solution
10.1.1.6.3 Rest of Europe Cloud Communication Platform Market Breakdown, By Service
10.1.1.6.4 Rest of Europe Cloud Communication Platform Market Breakdown, By Enterprise Size
10.1.1.6.5 Rest of Europe Cloud Communication Platform Market Breakdown, By Industry
11. Europe Cloud Communication Platform Market- COVID-19 Impact Analysis
11.1 Europe: Impact Assessment of COVID-19 Pandemic
12. Industry Landscape
12.1 Overview
12.2 Market Initiative
12.3 Merger and Acquisition
12.4 New Development
13. Company Profiles
13.1 8X8, INC.
13.1.1 Key Facts
13.1.2 Business Description
13.1.3 Products and Services
13.1.4 Financial Overview
13.1.5 SWOT Analysis
13.1.6 Key Developments
13.2 Avaya Inc.
13.2.1 Key Facts
13.2.2 Business Description
13.2.3 Products and Services
13.2.4 Financial Overview
13.2.5 SWOT Analysis
13.2.6 Key Developments
13.3 Cisco Systems, Inc.
13.3.1 Key Facts
13.3.2 Business Description
13.3.3 Products and Services
13.3.4 Financial Overview
13.3.5 SWOT Analysis
13.3.6 Key Developments
13.4 Vonage
13.4.1 Key Facts
13.4.2 Business Description
13.4.3 Products and Services
13.4.4 Financial Overview
13.4.5 SWOT Analysis
13.4.6 Key Developments
13.5 Plivo Inc.
13.5.1 Key Facts
13.5.2 Business Description
13.5.3 Products and Services
13.5.4 Financial Overview
13.5.5 SWOT Analysis
13.5.6 Key Developments
13.6 Telestax, Inc.
13.6.1 Key Facts
13.6.2 Business Description
13.6.3 Products and Services
13.6.4 Financial Overview
13.6.5 SWOT Analysis
13.6.6 Key Developments
13.7 TWILIO INC.
13.7.1 Key Facts
13.7.2 Business Description
13.7.3 Products and Services
13.7.4 Financial Overview
13.7.5 SWOT Analysis
13.7.6 Key Developments
13.8 Intrado
13.8.1 Key Facts
13.8.2 Business Description
13.8.3 Products and Services
13.8.4 Financial Overview
13.8.5 SWOT Analysis
13.8.6 Key Developments
14. Appendix
14.1 About The Insight Partners
14.2 Word Index
LIST OF TABLES
Table 1. Europe Cloud Communication Platform Market– Revenue and Forecast to 2028 (US$ Million)
Table 2. Germany Cloud Communication Platform Market Revenue and Forecast to 2028 – By Component (US$ million)
Table 3. Germany Cloud Communication Platform Market Revenue and Forecast to 2028 – By Solution (US$ million)
Table 4. Germany Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Service (US$ million)
Table 5. Germany Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Enterprise Size (US$ million)
Table 6. Germany Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Industry (US$ million)
Table 7. France Cloud Communication Platform Market Revenue and Forecast to 2028 – By Component (US$ million)
Table 8. France Cloud Communication Platform Market Revenue and Forecast to 2028 – By Solution (US$ million)
Table 9. France Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Service (US$ million)
Table 10. France Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Enterprise Size (US$ million)
Table 11. France Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Industry (US$ million)
Table 12. Italy Cloud Communication Platform Market Revenue and Forecast to 2028 – By Component (US$ million)
Table 13. Italy Cloud Communication Platform Market Revenue and Forecast to 2028 – By Solution (US$ million)
Table 14. Italy Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Service (US$ million)
Table 15. Italy Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Enterprise Size (US$ million)
Table 16. Italy Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Industry (US$ million)
Table 17. UK Cloud Communication Platform Market Revenue and Forecast to 2028 – By Component (US$ million)
Table 18. UK Cloud Communication Platform Market Revenue and Forecast to 2028 – By Solution (US$ million)
Table 19. UK Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Service (US$ million)
Table 20. UK Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Enterprise Size (US$ million)
Table 21. UK Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Industry (US$ million)
Table 22. Russia Cloud Communication Platform Market Revenue and Forecast to 2028 – By Component (US$ million)
Table 23. Russia Cloud Communication Platform Market Revenue and Forecast to 2028 – By Solution (US$ million)
Table 24. Russia Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Service (US$ million)
Table 25. Russia Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Enterprise Size (US$ million)
Table 26. Russia Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Industry (US$ million)
Table 27. Rest of Europe Cloud Communication Platform Market Revenue and Forecast to 2028 – By Component (US$ million)
Table 28. Rest of Europe Cloud Communication Platform Market Revenue and Forecast to 2028 – By Solution (US$ million)
Table 29. Rest of Europe Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Service (US$ million)
Table 30. Rest of Europe Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Enterprise Size (US$ million)
Table 31. Rest of Europe Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Industry (US$ million)
Table 32. List of Abbreviation
LIST OF FIGURES
Figure 1. Europe Cloud Communication Platform Market Segmentation
Figure 2. Europe Cloud Communication Platform Market Segmentation – By Country
Figure 3. Europe Cloud Communication Platform Market Overview
Figure 4. UCaaS held the largest market share in 2020
Figure 5. BFSI held the largest market share in 2020
Figure 6. Germany held Largest Market Share in 2020
Figure 7. Europe PEST Analysis
Figure 8. Expert Opinion
Figure 9. Europe Cloud Communication Platform Market: Impact Analysis of Drivers and Restraints
Figure 10. Europe Cloud Communication Platform Market– Revenue and Forecast to 2028 (US$ Million)
Figure 11. Europe Cloud Communication Platforms Market, By Component (2020 and 2028)
Figure 12. Europe Solution: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)
Figure 13. Europe Unified Communication and Collaboration: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)
Figure 14. Europe Web Real-Time Communication (WebRTC): Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)
Figure 15. Europe Interactive Voice Response (IVR): Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)
Figure 16. Europe Voice Over Internet Protocol (VoIP): Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)
Figure 17. Europe API: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)
Figure 18. Europe Services: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)
Figure 19. Europe Training and Consulting: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)
Figure 20. Europe Support and Maintenance: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)
Figure 21. Europe Managed Service: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)
Figure 22. Europe Cloud Communication Platform Market, By Enterprise Size (2020 and 2028)
Figure 23. Europe SMEs: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)
Figure 24. Europe Large Enterprise: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)
Figure 25. Europe Cloud Communication Platform Market, By Industry (2020 and 2028)
Figure 26. Europe Retail: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)
Figure 27. Europe IT & Telecom: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)
Figure 28. Europe Healthcare: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)
Figure 29. Europe Government: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)
Figure 30. Europe Education: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)
Figure 31. Europe BFSI: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)
Figure 32. Europe Others: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)
Figure 33. Europe Cloud Communication Platform Market, by Key Country – Revenue (2020) (US$ million)
Figure 34. Europe Cloud Communication Platform Market Breakdown, by Country, 2018 & 2027(%)
Figure 35. Germany Cloud Communication Platform Market, Revenue and Forecast to 2028 (US$ million)
Figure 36. France Cloud Communication Platform Market, Revenue and Forecast to 2028 (US$ million)
Figure 37. Italy Cloud Communication Platform Market, Revenue and Forecast to 2028 (US$ million)
Figure 38. UK Cloud Communication Platform Market, Revenue and Forecast to 2028 (US$ million)
Figure 39. Russia Cloud Communication Platform Market, Revenue and Forecast to 2028 (US$ million)
Figure 40. Rest of Europe Cloud Communication Platform Market, Revenue and Forecast to 2028 (US$ million)
Figure 41. Impact of COVID-19 Pandemic in Europe Country Markets
- 8x8, Inc
- Avaya Inc.
- Cisco Systems, Inc.
- Intrado Corporation
- Plivo Inc.
- Telestax, Inc.
- Twilio Inc
- Vonage Holdings Corp.
- Save and reduce time carrying out entry-level research by identifying the growth, size, leading players and segments in the Europe cloud communication platform market
- Highlights key business priorities in order to assist companies to realign their business strategies
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- Develop/modify business expansion plans by using substantial growth offering developed and emerging markets
- Scrutinize in-depth Europe market trends and outlook coupled with the factors driving the cloud communication platform market, as well as those hindering it
- Enhance the decision-making process by understanding the strategies that underpin commercial interest with respect to client products, segmentation, pricing and distribution