Europe Cloud Communication Platform Market

Historic Data: 2019-2020   |   Base Year: 2021   |   Forecast Period: 2022-2028

Analysis By Component (Solution and Service), Enterprise Size (SMEs and Large Enterprises), and Industry (BFSI, IT & Telecom, Healthcare, Retail, Government, Education, and Others)


No. of Pages: 165    |    Report Code: TIPRE00025836    |    Category: Technology, Media and Telecommunications

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Europe Cloud Communication Platform Market
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Market Introduction

The cloud communication platform market in Europe is segmented into the UK, Germany, Italy, France, Russia, and the Rest of Europe. In Europe, the growing adoption of cloud communication platforms in the BFSI sector is one of the factors for the growth of the cloud communication platform market. With the adoption of cloud communication platforms in the BFSI sector, sending and receiving documents such as insurance policies, account statements, identity proofs, and transaction details is easy. Also, the adoption of a cloud communication platform in BFSI offers several features. It sends alerts to customers regarding payment reminders, policy renewals, cards delivery, and protection via SMS and enhances user convenience through video calls. The digital transformation in the banking sector has been an epochal turning point that has impacted many different processes, from the financial side to branch management, from security to the increasingly personalized user experience.

Further, in June 2019, 52.1% of customers used their bank’s website to carry out routine operations; only a year earlier, i.e., in July 2018, the percentage was 49.1%, according to Doxee S.p.A. C.F. data. Moreover, the growing need of digitalization has increased the use of cloud communication platforms. The benefits of cloud communication services include cost reduction, improved performance, and increased productivity; there are possibilities of rapid scalability, flexibility, and improved performance in terms of reliability and security. Allied Irish Banks, ING Group, Deutsche Börse, Euroclear, and UniCredit are among the financial institutions in Europe that have adopted cloud services.       

Russia, the UK, Spain, Italy, Germany, Turkey, and France are a few of the major countries that are adversely affected due to COVID-19 outbreak. Europe is a major industrial hub for several industrial sectors, such as IT & telecom, automotive, healthcare, aerospace & defense, energy & power, and manufacturing. Due to COVID-19 outbreak, the governments in European countries have imposed complete lockdown in various areas for multiple weeks, which affected the business activities in these countries. Hence, due to business lockdowns, travel bans, and supply chain disruptions, the economies and industries across European countries witnessed decline in the growth in past few months. Hence, the need for efficient remote working solutions and cloud-based solutions for communication to stabilize the growth of various businesses is growing at a fast pace across various countries, such as the UK, Sweden, Netherlands, Finland, Germany, and France.   

 

             


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Europe Cloud Communication Platform Strategic Insights

Strategic insights for the Europe Cloud Communication Platform provides data-driven analysis of the industry landscape, including current trends, key players, and regional nuances. These insights offer actionable recommendations, enabling readers to differentiate themselves from competitors by identifying untapped segments or developing unique value propositions. Leveraging data analytics, these insights help industry players anticipate the market shifts, whether investors, manufacturers, or other stakeholders. A future-oriented perspective is essential, helping stakeholders anticipate market shifts and position themselves for long-term success in this dynamic region. Ultimately, effective strategic insights empower readers to make informed decisions that drive profitability and achieve their business objectives within the market.

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Europe Cloud Communication Platform Report Scope

Report Attribute Details
Market size in 2021 US$ 1,239.83 Million
Market Size by 2028 US$ 6,221.16 Million
Global CAGR (2021 - 2028) 25.9%
Historical Data 2019-2020
Forecast period 2022-2028
Segments Covered By Component
  • Solution
  • Service
By Enterprise Size
  • SMEs
  • Large Enterprises
By Industry
  • BFSI
  • IT & Telecom
  • Healthcare
  • Retail
  • Government
  • Education
Regions and Countries Covered Europe
  • UK
  • Germany
  • France
  • Russia
  • Italy
  • Rest of Europe
Market leaders and key company profiles
  • 8x8, Inc
  • Avaya Inc.
  • Cisco Systems, Inc.
  • Intrado Corporation
  • Plivo Inc.
  • Telestax, Inc.
  • Twilio Inc
  • Vonage Holdings Corp.
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    Europe Cloud Communication Platform Regional Insights

    The geographic scope of the Europe Cloud Communication Platform refers to the specific areas in which a business operates and competes. Understanding local distinctions, such as diverse consumer preferences (e.g., demand for specific plug types or battery backup durations), varying economic conditions, and regulatory environments, is crucial for tailoring strategies to specific markets. Businesses can expand their reach by identifying underserved areas or adapting their offerings to meet local demands. A clear market focus allows for more effective resource allocation, targeted marketing campaigns, and better positioning against local competitors, ultimately driving growth in those targeted areas.

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    Market Overview and Dynamics

    The cloud communication platform market in Europe is expected to grow from US$ 1,239.83 million in 2021 to US$ 6,221.16 million by 2028; it is estimated to grow at a CAGR of 25.9% from 2021 to 2028. With the growing internet connectivity, the use of VoIP is also rising for communication purposes. VoIP uses IP networks to pass voice signals and send multimedia files. It is a most cost-efficient method and support cloud platform. Several industries use VoIP for their business communication. VoIP offers features such as call forwarding, called ID, voicemail, SMS, and video calls. VoIP even offers actual-time analytics, automatic call routing, and online faxing. Some of platform that supports VoIP includes nextiva, aircall, zoiper, skype, whatsapp, google hangouts, viber, facebook messenger, and google voice. Further, due to COVID-19 outbreak, there has been a growth in remote working and online learning. Many organizations and industries have adopted cloud communication platform to continue their business. Thus, for conducting meeting or taking online new courses, the VoIP is most essential. For instance, according to Startupanz.com data, in 2020 alone, the VoIP market was US$ 82.5 billion and is expecting to reach US$ 102.4 billion by the end of 2026. Further, the companies that provide VoIP are Alcatel Lucent, AT&T, Cisco, Citrix, Deutsche Telekom, Ribbon Communication, Google, Verizon, Microsoft, Avaya, RingCentral, Zultys, and Intermedia, among others. Therefore, with the rising need of VoIP, the demand for cloud communication platform market is increasing.  

    Key Market Segments

    Europe cloud communication platform market is segmented into component, enterprise size, industry, and country. Based on component, the Europe cloud communication platform market is segmented into solution and services. In 2020, the solution segment accounted for largest share in the market. On the basis of enterprise size type, the Europe cloud communication platform market is segmented into large enterprises and SMEs segments. Large enterprises segment accounted for the largest market share. Based on industry, the Europe cloud communication platform market is segmented into BFSI, IT & Telecom, Healthcare, Retail, Government, Education, and Others. In 2020, the BFSI segment accounted for the largest market share. Based on country, the Europe cloud communication platform market is segmented into Belgium, France, Germany, Italy, Russia, UK, and rest of Europe. Germany held the largest market share in 2020.

    Major Sources and Companies Listed

    A few major primary and secondary sources referred to for preparing this report on the cloud communication platform market in Europe are company websites, annual reports, financial reports, national government documents, and statistical database, among others. Major companies listed in the report are8x8, Inc; Avaya Inc.; Cisco Systems, Inc.; Intrado Corporation; Plivo Inc.; Telestax, Inc.; Twilio Inc; and Vonage Holdings Corp.        

    Reasons to buy report

    • To understand the Europe cloud communication platform market landscape and identify market segments that are most likely to guarantee a strong return.
    • Stay ahead of the race by comprehending the ever-changing competitive landscape for Europe cloud communication platform market.
    • Efficiently plan M&A and partnership deals in Europe cloud communication platform market by identifying market segments with the most promising probable sales.
    • Helps to take knowledgeable business decisions from perceptive and comprehensive analysis of market performance of various segment form Europe cloud communication platform market.
    • Obtain market revenue forecast for market by various segments from 2021-2028 in Europe region.

    Europe

    Cloud Communication Platform Market

    Segmentation

    Europe Cloud

    Communication Platform

    Market -

    By Component

    • Solutions
      • UCaaS
      • WebRTC
      • IVR
      • VoIP
      • API
    • Services
      • Training and Consulting
      • Support and Maintenance
      • Managed Services

    Europe Cloud communication platform Market - By

    Enterprise Size

    • SMEs
    • Large Enterprises

    Europe Cloud Communication Platform Market - By Industry

    • BFSI
    • IT & Telecom
    • Healthcare
    • Retail
    • Government
    • Education
    • Others

    Europe Cloud Communication Platform Market - By Country

    • Belgium
    • France
    • Germany
    • Italy
    • UK
    • Russia
    • Rest of Europe

    Europe Cloud Communication Platform Market - Company Profiles

    • 8x8, Inc
    • Avaya Inc.
    • Cisco Systems, Inc.
    • Intrado Corporation
    • Plivo Inc.
    • Telestax, Inc.
    • Twilio Inc
    • Vonage Holdings Corp.
     

    The List of Companies - Europe Cloud Communication Platform Market

    1. 8x8, Inc
    2. Avaya Inc.
    3. Cisco Systems, Inc.
    4. Intrado Corporation
    5. Plivo Inc.
    6. Telestax, Inc.
    7. Twilio Inc
    8. Vonage Holdings Corp.
    Frequently Asked Questions
    How big is the Europe Cloud Communication Platform Market?

    The Europe Cloud Communication Platform Market is valued at US$ 1,239.83 Million in 2021, it is projected to reach US$ 6,221.16 Million by 2028.

    What is the CAGR for Europe Cloud Communication Platform Market by (2021 - 2028)?

    As per our report Europe Cloud Communication Platform Market, the market size is valued at US$ 1,239.83 Million in 2021, projecting it to reach US$ 6,221.16 Million by 2028. This translates to a CAGR of approximately 25.9% during the forecast period.

    What segments are covered in this report?

    The Europe Cloud Communication Platform Market report typically cover these key segments-

    • Component (Solution, Service)
    • Enterprise Size (SMEs, Large Enterprises)
    • Industry (BFSI, IT & Telecom, Healthcare, Retail, Government, Education)

    What is the historic period, base year, and forecast period taken for Europe Cloud Communication Platform Market?

    The historic period, base year, and forecast period can vary slightly depending on the specific market research report. However, for the Europe Cloud Communication Platform Market report:

  • Historic Period : 2019-2020
  • Base Year : 2021
  • Forecast Period : 2022-2028
  • Who are the major players in Europe Cloud Communication Platform Market?

    The Europe Cloud Communication Platform Market is populated by several key players, each contributing to its growth and innovation. Some of the major players include:

  • 8x8, Inc
  • Avaya Inc.
  • Cisco Systems, Inc.
  • Intrado Corporation
  • Plivo Inc.
  • Telestax, Inc.
  • Twilio Inc
  • Vonage Holdings Corp.
  • Who should buy this report?

    The Europe Cloud Communication Platform Market report is valuable for diverse stakeholders, including:

    • Investors: Provides insights for investment decisions pertaining to market growth, companies, or industry insights. Helps assess market attractiveness and potential returns.
    • Industry Players: Offers competitive intelligence, market sizing, and trend analysis to inform strategic planning, product development, and sales strategies.
    • Suppliers and Manufacturers: Helps understand market demand for components, materials, and services related to concerned industry.
    • Researchers and Consultants: Provides data and analysis for academic research, consulting projects, and market studies.
    • Financial Institutions: Helps assess risks and opportunities associated with financing or investing in the concerned market.

    Essentially, anyone involved in or considering involvement in the Europe Cloud Communication Platform Market value chain can benefit from the information contained in a comprehensive market report.