Asia Pacific Self-Service Kiosks Market

Market Introduction

The APAC region comprises several developing economies, which are witnessing high growth in digitalization in the banking, hospitality, and retail sectors. Several government initiatives, such as Digital India, have increased the adoption of digital payments by consumers. This factor has resulted in the emergence of several digital payment wallets and the adoption of self-service kiosks giving tough competition to the banks. As a result, banks have started enhancing digital banking to serve their customers better and maintain their competitive edge. Further, the region has a vast tech-savvy population owing to high smartphone penetration and easy internet access. The presence of a tech-savvy population is resulting in banks to adopt innovative digital banking solutions and self-service kiosks, as customers demand easy access to all their banking needs with a click of a button. Regulators across the region have shown immense interest in encouraging the digital banks’ growth. Several countries also introduced license regimes, including Singapore and Taiwan, and the Hong Kong Special Administration Region. Further, countries, such as Thailand and Malaysia, are expected to follow the same. Moreover, fully digitalized banking services by adopting self-service kiosks are already available in APAC countries, including Japan, India, South Korea, and Australia. The emergence of digital-only banks in the region is expected to propel the demand for retail core banking systems and self-service kiosks across the APAC region.

APAC comprises the world’s two most populated countries—India and China, which are also hubs of key retailers, hospitals, restaurants, malls, and real estate. The subsequent disruption in production and operation processes due to the COVID-19 outbreak has led to the hindrance of export and import of raw material and goods from China and India. Due to limited revenue growth in 2020, several owners of retail stores, malls, restaurants, and theme parks have postponed their plans of implementing self-service kiosks. However, as COVID-19 recovery rate has begun improving each day, self-service kiosks are likely to gain traction. It is anticipated to boost consumer spending by ~30% (as per the industry experts). Therefore, enterprises are expected to invest in and implement kiosks in the coming months of 2021, which would, in turn, surge the demand for self-service kiosks. The impact of COVID-19 pandemic on APAC self-service kiosks market was marginal in 2020.

Asia Pacific Self-Service Kiosks Strategic Insights

Strategic insights for the Asia Pacific Self-Service Kiosks provides data-driven analysis of the industry landscape, including current trends, key players, and regional nuances. These insights offer actionable recommendations, enabling readers to differentiate themselves from competitors by identifying untapped segments or developing unique value propositions. Leveraging data analytics, these insights help industry players anticipate the market shifts, whether investors, manufacturers, or other stakeholders. A future-oriented perspective is essential, helping stakeholders anticipate market shifts and position themselves for long-term success in this dynamic region. Ultimately, effective strategic insights empower readers to make informed decisions that drive profitability and achieve their business objectives within the market.

Asia Pacific Self-Service Kiosks Report Scope

Asia Pacific Self-Service Kiosks Regional Insights

The geographic scope of the Asia Pacific Self-Service Kiosks refers to the specific areas in which a business operates and competes. Understanding local distinctions, such as diverse consumer preferences (e.g., demand for specific plug types or battery backup durations), varying economic conditions, and regulatory environments, is crucial for tailoring strategies to specific markets. Businesses can expand their reach by identifying underserved areas or adapting their offerings to meet local demands. A clear market focus allows for more effective resource allocation, targeted marketing campaigns, and better positioning against local competitors, ultimately driving growth in those targeted areas.

The self-service kiosks market in APAC is expected to grow from US$ 2,311.40 million in 2019 to US$ 5,349.56 million by 2027; it is estimated to grow at a CAGR of 11.3% from 2020 to 2027. With rising technological advancements, the adoption of Intelligent Personal Assistant & Knowledge Navigator applications—such as Cortana and Siri—in self-service kiosks is constantly witnessing an increase. These self-service kiosk solutions are designed to enhance the consumer engagement with the machine by leveraging data analytics for governing the quantity sales, customer purchasing habits, and many other criteria. They also suggest the right alternatives and incentives to further boost the customer purchasing decisions. Self-service kiosks also boost the business revenues and augment the customer ties by offering major growth opportunities to the market.  

Key Market Segments

In terms of component, hardware segment accounted for the largest share of the APAC self-service kiosks market in 2019. Based on type, information segment accounted for the largest share of the APAC self-service kiosks market in 2019. Further, retail segment held a substantial share of the APAC self-service kiosks market based on application in 2019.

Major Sources and Companies Listed

A few major primary and secondary sources referred to for preparing this report on the self-service kiosks market in APAC are company websites, annual reports, financial reports, national government documents, and statistical database, among others. Major companies listed in the report are Acrelec SAS; Diebold Nixdorf, Inc.; Embross; Gemalto NV (part of Thales Group); NCR Corporation; Posiflex Technology. Inc.; and VeriFone, Inc.

Reasons to buy report

• To understand the APAC self-service kiosks market landscape and identify market segments that are most likely to guarantee a strong return
• Stay ahead of the race by comprehending the ever-changing competitive landscape for APAC self-service kiosks market
• Efficiently plan M&A and partnership deals in APAC self-service kiosks market by identifying market segments with the most promising probable sales
• Helps to take knowledgeable business decisions from perceptive and comprehensive analysis of market performance of various segment form APAC self-service kiosks market
• Obtain market revenue forecast for market by various segments from 2020-2027 in APAC region.

APAC Self-service kiosks Market Segmentation

APAC Self-Service Kiosks Market - By Component

• Hardware
• Software & Service

APAC Self-Service Kiosks Market - By

Type

• Information
• Ticketing and Check In
• Employment

APAC Self-Service Kiosks Market - By End User

• Retail
• Hospitality
• Healthcare
• Financial Services
• Others

APAC Self-Service Kiosks Market - By Country

• China
• Japan
• India
• South Korea
• Australia
• Rest of APAC

APAC Self-Service Kiosks Market - Company Profiles

• Acrelec SAS
• Diebold Nixdorf, Inc.
• Embross
• Gemalto NV (part of Thales Group
• NCR Corporation
• Posiflex Technology, Inc.
• VeriFone, Inc.