Report : US Non-Emergency Medical Transportation Market Size and Forecast (2021 - 2031), Country Share, Trend, and Growth Opportunity Analysis Report Coverage: By Service Type (Private Pay Patient Transportation, Insurance Backed Patient Transportation, Courier Services, and Others), Facility (Intra-Facility and Inter-Facility), Application (Dialysis, Routine Doctor Visits, Mental Health Related Appointments, Rehabilitation, and Others), End User (Hospitals and Clinics, Nursing Homes, Homecare Settings, MCO and State Agencies, Healthcare Payers, and Others), and Country
Mental Health-Related Appointments Segment to Lead US Non-Emergency Medical Transportation Market during 2023–2031
According to our new research study on “US Non-Emergency Medical Transportations Market Forecast to 2031 –Country Analysis – by Service Type, Facility, Application, and End User,” the market is expected to grow from US$ 6,588.07 million in 2023 to US$ 13,438.87 million by 2031; it is estimated to register a CAGR of 9.3% from 2023 to 2031.
Non-emergency medical transportation (NEMT) includes services are provided to patients and healthcare consumers who need assistance getting to and from medical appointments, avoiding expensive commuting options. NEMT service providers are widely known to serve Medicaid beneficiaries. Patients who need to be transported to medical facilities for regular appointments and check-ups can avail NEMT services that include ambulance services, wheelchair-assisted services, stretchers, flight services, and courier services.
US Non-Emergency Medical Transportation Market, by Application, 2023 (%)
Source: Business Market Insights Analysis
According to the Centers for Disease Control and Prevention (CDC), 6 in 10 Americans suffer from at least one chronic disease, such as heart disease, stroke, cancer, and diabetes, and 4 in 10 adults have two or more chronic diseases. There has been a staggering rise in the percentage of adults and children affected by chronic illnesses. Chronically ill patients can be the main concern for family members. In addition to taking care of recurring medical expenses, family members also need to be proactive in arranging transportation, as these patients require regular access to life-saving health services. Managing chronic diseases necessitates regular clinician visits, access to medications, and adjustments to treatment plans to ensure evidence-based care. However, without proper transportation, delays in clinical interventions are unavoidable. Such delays in care can cause exacerbations of chronic conditions or unmet healthcare needs, ultimately resulting in adverse health outcomes. This highlights the urgent need for reliable patient transportation, particularly for patients with terminal illnesses requiring consistent post-acute care management.
While some people might need therapies on a daily basis, many visit their physicians for weekly consultations. Additionally, several chronic diseases, such as arthritis, heart disease, and neurological conditions, can result in temporary or permanent immobility. Many individuals suffering from chronic conditions find it difficult to drive or use public transportation to access healthcare. Arranging a separate car may not be viable, especially for families belonging to low-income groups who do not own any vehicle. NEMT proves to be of great help to people, as these transportation options are cost-effective and specifically designed to cater to people with mobility challenges and medical needs. In addition, the easy availability of NEMT allows individuals with chronic medical conditions to access life-sustaining treatments and healthcare services without any delay.
As per the Factsheet "Population Reference Bureau's Population Bulletin, "Aging in the United States," the population of Americans aged 65 and above is anticipated to double from 52 million in 2018 to 95 million by 2060. It is also predicted that the percentage of the age group of 65 years and above will rise from 16% to 23% in the same year. Older adults experience age-related changes and physical and mental impairment. As the US population ages, the demand for healthcare services has skyrocketed. There is an increase in older adults requiring medical care, ranging from routine check-ups to treatments for chronic conditions (diabetes, hypertension, arthritis, and physical therapy). Any missed appointments can cause disease progression and limit the patient's ability to manage their conditions. Older adults often face mobility challenges, making reliable transportation with specialized vehicles and trained personnel essential to ensure they can access necessary medical appointments. NEMT provides a reliable way to attend appointments, reducing the possibility of missing appointments due to transportation barriers. Thus, the increase in the aging population and chronic conditions bolsters the growth of the non-emergency medical transportation market.
Based on application, the US non-emergency medical transportation market is segmented into dialysis, routine doctor visits, mental health-related appointments, rehabilitation, and others. The mental health related appointments segment held the largest share of the market in 2023. However, the rehabilitation segment is expected to register the highest CAGR during 2023 to 2031. Access to mental health treatment, services, and support is significant for people who are living with mental illness to get well and stay well. Patients with mental health related issues are not legally allowed to use their vehicle for transportation. Thus, having reliable, affordable transportation to and from medical appointments sites is a major hurdle in reaching the care providers. Currently, all state Medicaid programs cover NEMT, which helps people get transportation to necessary medical aid, including mental health care.
Based on facility, the non-emergency medical transportation market is bifurcated into inter-facility and intra-facility. Inter-facility captured a larger share in 2021 and is expected to continue a similar trend during the forecast period.
Based on end user, the non-emergency medical transportation market is segmented into hospitals & clinics, nursing homes, homecare settings, MCO & state agencies, healthcare payers, and others. Hospitals & clinics captured the largest share in 2021 and is expected to follow a similar trend during the forecast period.
MTM, Inc.; AMR; Xpress Transportation; CJ Medical Transportation; VERIDA; ModivCare; Crothall Healthcare; Elite Medical Transport; Acadian Ambulance Service; Transdev; Ride Health; Roundtrip; Medical Answering Services, LLC; One Call; Stellar Transport; Abba Medical Transportation, LLC; Able Medical Transportation, Inc.; Life Ride; Mobility Transportation Services, Inc.; and ABC Non-Emergency Medical Transportation, LLC are among the key players operating in the US non-emergency medical transportation market.
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