2030년까지 유럽 의료 CRM 시장 예측 - 지역 분석 - 배포 모드(클라우드 기반 및 온프레미스), 제품 유형(운영 CRM, 분석 CRM 및 협업 CRM), 애플리케이션(관계 관리, 사례 관리, 사례 조정, 커뮤니티 지원)별 및 기타) 및 최종 사용자(공급자, 지불자 및 기타)
사물 인터넷과 인공 지능에 대한 지식의 증가로 유럽 의료 CRM 시장 주도
2011년부터 2020년까지 훨씬 더 많은 수의 장치가 의료 서비스에 연결되었습니다. 그 어느 때보다 인터넷이 활발해지고 있으며 이러한 추세는 향후 수십 년 동안 꾸준히 계속될 것입니다. 사물인터넷(IoT)의 출현으로 국민 건강을 향상시키기 위한 다양한 건강 관행의 개발이 촉진되었습니다. eHealth, 건강 분석, 모바일 건강(mHealth), 주변 생활 보조 장치, 의미 장치, 웨어러블 장치 및 스마트폰, 커뮤니티 기반 의료 등 의료 부문에서 IoT의 많은 서비스와 애플리케이션이 최근 여러 연구에서 조사되었습니다. 이러한 서비스는 매우 유익하며 의료 전문가가 환자 진행 상황을 원격으로 추적 및 모니터링하고 만성 질환의 자가 관리를 개선하며 이상 징후의 조기 발견을 지원하는 등 단일 질환 및 클러스터 질환 관리 전반에 걸쳐 다양한 목적으로 사용될 수 있습니다. , 증상 식별 및 임상 진단을 가속화합니다. 또한, IoT 기반 앱은 고품질, 저비용 의료 서비스를 제공하는 동시에 의료 자원을 더 잘 활용할 수 있는 잠재력을 가지고 있습니다. 따라서 IoT의 출현은 의료 시설의 하드웨어 및 CRM 소프트웨어를 통해 환자 참여를 촉진하여 프로세스 및 관계 관리를 자동화할 가능성이 높습니다.
또한 의료 CRM에 AI와 기계 학습 기능을 통합하면 데이터 기반 예측 의료 개입 추세에 맞춰 환자 위험 계층화, 맞춤형 치료 경로, 사전 환자 상호작용을 향상할 수 있는 기회를 얻을 수 있습니다. Salesforce, Actium, Veeva Systems 등 다양한 회사가 AI 기반 의료 CRM을 출시했습니다. 예를 들어, 2023년 10월 Salesforce는 제약 및 의료 기술 조직을 위한 AI 기반 CRM인 Life Sciences Cloud의 출시를 발표했습니다. 이를 통해 약물 및 장치 개발 속도를 높이고, 임상 시험 과정 전반에 걸쳐 환자를 모집 및 유지하고, AI를 활용하여 다음을 수행할 수 있습니다. 개인화된 고객 경험을 제공합니다. 따라서 언급된 요인은 의료 인프라에서 의료 CRM에 대한 수요를 촉진하고 시장 성장을 촉진할 것입니다.
유럽 헬스케어 CRM 시장 개요
독일의 유럽 헬스케어 CRM 시장은 대기 시간을 줄이기 위한 정부의 개혁으로 인해 상당한 성장을 보일 것으로 예상됩니다. 긴 대기줄은 상담과 치료로 인한 효용 이득을 감소시키기 때문에 바람직하지 않은 형태의 배급입니다. 의료 행위에서 대기 시간을 줄이기 위해 취한 몇 가지 조치에는 더 높은 지출, 대기 시간 목표 계획 및 더 높은 활동 수준을 보상하는 인센티브 메커니즘이 포함됩니다. 2015년에 정책 입안자들은 외래 환자 부문의 대기 시간 증가를 해결하기 위한 개혁을 시작했습니다. 이번 개혁은 전반적인 의료 서비스 개선을 목표로 하는 법률(Versorgungsstärkungsgesetz)의 일부입니다. 요구 사항 중 일부는 약속을 위한 주유소(Terminservicestellen)를 만드는 것입니다. 개혁을 시행하면 약속 시간이 단축되어 대기 시간이 줄어들 것입니다. 이러한 개혁의 시행은 향후 몇 년간 독일의 유럽 의료 CRM 시장에 상당한 기회를 제공할 것으로 예상됩니다.
또한 2020년 10월 디지털 의료법(DVG)이 채택되면서 독일은 처방전에 의료 앱 사용을 의무화한 최초의 국가가 되었습니다. 이는 의료 기기 소프트웨어에 있어서 중요한 이정표입니다. 또한 BfArM(연방 의약품 및 의료 기기 연구소)은 독일의 의료 소프트웨어 산업을 홍보하기 위해 의료 처방전용 앱 2개를 승인했습니다. 또한, 2022년 6월 의료기기 회사인 ResMed는 SaaS(Software-as-a-Service) 사업을 확장하고 확장하기 위해 독일에 본사를 둔 건강 소프트웨어 회사인 MediFox Dan을 인수할 계획을 발표했습니다. 따라서 환자 관리, 의료 예약 및 환자 합리화에 대한 필요성이 증가함에 따라 독일의 병원 및 진료소에서 의료 CRM에 대한 수요가 증가하고 있습니다.
2030년까지 유럽 헬스케어 CRM 시장 수익 및 예측(미화 백만 달러)
유럽 헬스케어 CRM 시장 세분화
유럽 헬스케어 CRM 시장은 배포 모드, 제품 유형, 애플리케이션, 최종 사용자 및 국가로 분류됩니다.
배포 모드를 기준으로 유럽 의료 CRM 시장은 클라우드 기반과 온프레미스로 양분됩니다. 클라우드 기반 부문은 2022년에 더 큰 시장 점유율을 차지했습니다.
제품 유형 측면에서 유럽 의료 CRM 시장은 운영 CRM, 분석 CRM 및 협업 CRM으로 분류됩니다. 운영 CRM 부문은 2022년에 가장 큰 시장 점유율을 차지했습니다.
응용 프로그램에 따라 유럽 의료 CRM 시장은 관계 관리, 사례 관리, 사례 조정, 커뮤니티 봉사 활동 등으로 분류됩니다. 관계 관리 부문은 2022년에 가장 큰 시장 점유율을 차지했습니다. 사례 관리 부문은 질병 관리와 임상 시험 관계 관리로 더 세분화됩니다. 사례 조정 부문은 환자 정보 관리와 사전 승인/적격성으로 더 세분화됩니다. 지역사회 봉사 활동 부문은 추가 서비스 봉사 활동/홍보 및 지역 사회 건강 교육입니다.
최종 사용자별로 유럽 의료 CRM 시장은 제공자, 지불자 등으로 분류됩니다. 공급자 부문은 2022년에 가장 큰 시장 점유율을 차지했습니다.
국가별로 유럽 의료 CRM 시장은 독일, 영국, 프랑스, 이탈리아, 스페인 및 기타 유럽 지역으로 분류됩니다. 독일은 2022년 유럽 의료 CRM 시장 점유율을 장악했습니다.
International Business Machines Corp, IQVIA Holdings Inc, Microsoft Corp, Oracle Corp, Pegasystems Inc, Pipedrive Inc, Sage Group Plc, Salesforce Inc, SAP SE, ScienceSoft USA Corp, SugarCRM Inc, Veeva Systems Inc 및 Zendesk Inc는 유럽 의료 CRM 시장에서 활동하는 선도적인 회사 중 하나입니다.
Table of Content
1. Introduction
1.1 The Insight Partners Research Report Guidance
1.2 Market Segmentation
2. Executive Summary
2.1 Key Insights
3. Research Methodology
3.1 Coverage
3.2 Secondary Research
3.3 Primary Research
4. Europe Healthcare CRM Market - Key Industry Dynamics
4.1 Europe Healthcare CRM Market - Key Industry Dynamics
4.2 Market Drivers
4.2.1 Growing Emphasis on Patient-Cantered Healthcare Delivery
4.2.2 Increasing Demand for Data-Driven Insights, Analytics, and Population Health Management
4.3 Market Restraints
4.3.1 Lack of Data Security and Concerns Related to Patient Information Privacy
4.4 Market Opportunities
4.4.1 Increasing Knowledge About Internet of Things and Artificial Intelligence
4.5 Future Trends
4.5.1 Increasing Acceptance of Digital Health and Mobile CRM Solutions
4.6 Impact of Drivers and Restraints:
5. Healthcare CRM Market - Europe Market Analysis
5.1 Europe Healthcare CRM Market Revenue (US$ Million), 2022 - 2030
5.2 Europe Healthcare CRM Market Forecast and Analysis
6. Europe Healthcare CRM Market Analysis - By Deployment Mode
6.1 Cloud Based
6.1.1 Overview
6.1.2 Cloud Based Market, Revenue and Forecast to 2030 (US$ Million)
6.2 On-premise
6.2.1 Overview
6.2.2 On-premise Market, Revenue and Forecast to 2030 (US$ Million)
7. Europe Healthcare CRM Market Analysis - By Product Type
7.1 Operational CRM
7.1.1 Overview
7.1.2 Operational CRM Market, Revenue and Forecast to 2030 (US$ Million)
7.2 Analytical CRM
7.2.1 Overview
7.2.2 Analytical CRM Market, Revenue and Forecast to 2030 (US$ Million)
7.3 Collaborative CRM
7.3.1 Overview
7.3.2 Collaborative CRM Market, Revenue and Forecast to 2030 (US$ Million)
8. Europe Healthcare CRM Market Analysis - By Application
8.1 Relationship Management
8.1.1 Overview
8.1.2 Relationship Management Market, Revenue and Forecast to 2030 (US$ Million)
8.2 Case Management
8.2.1 Overview
8.2.2 Case Management Market, Revenue and Forecast to 2030 (US$ Million)
8.3 Case Coordination
8.3.1 Overview
8.3.2 Case Coordination Market, Revenue and Forecast to 2030 (US$ Million)
8.4 Community Outreach
8.4.1 Overview
8.4.2 Community Outreach Market, Revenue and Forecast to 2030 (US$ Million)
8.5 Others
8.5.1 Overview
8.5.2 Others Market, Revenue and Forecast to 2030 (US$ Million)
9. Europe Healthcare CRM Market Analysis - By End User
9.1 Providers
9.1.1 Overview
9.1.2 Providers Market, Revenue and Forecast to 2030 (US$ Million)
9.2 Payers
9.2.1 Overview
9.2.2 Payers Market, Revenue and Forecast to 2030 (US$ Million)
9.3 Others
9.3.1 Overview
9.3.2 Others Market, Revenue and Forecast to 2030 (US$ Million)
10. Europe Healthcare CRM Market - Country Analysis
10.1 Europe Healthcare CRM Market Revenue and Forecast and Analysis - By Country
10.1.1 Europe Healthcare CRM Market Revenue and Forecast and Analysis - By Country
10.1.1.1 Germany: Europe Healthcare CRM Market Revenue and Forecast to 2030 (US$ Mn)
10.1.1.1.1 Germany: Europe Healthcare CRM Market Breakdown by Deployment Mode
10.1.1.1.2 Germany: Europe Healthcare CRM Market Breakdown by Product Type
10.1.1.1.3 Germany: Europe Healthcare CRM Market Breakdown by Application
10.1.1.1.3.1 Germany: Europe Healthcare CRM Market Breakdown by Case Management
10.1.1.1.3.2 Germany: Europe Healthcare CRM Market Breakdown by Community Outreach
10.1.1.1.3.3 Germany: Europe Healthcare CRM Market Breakdown by Case Coordination
10.1.1.1.4 Germany: Europe Healthcare CRM Market Breakdown by End User
10.1.1.2 UK: Europe Healthcare CRM Market Revenue and Forecast to 2030 (US$ Mn)
10.1.1.2.1 UK: Europe Healthcare CRM Market Breakdown by Deployment Mode
10.1.1.2.2 UK: Europe Healthcare CRM Market Breakdown by Product Type
10.1.1.2.3 UK: Europe Healthcare CRM Market Breakdown by Application
10.1.1.2.3.1 UK: Europe Healthcare CRM Market Breakdown by Case Management
10.1.1.2.3.2 UK: Europe Healthcare CRM Market Breakdown by Community Outreach
10.1.1.2.3.3 UK: Europe Healthcare CRM Market Breakdown by Case Coordination
10.1.1.2.4 UK: Europe Healthcare CRM Market Breakdown by End User
10.1.1.3 France: Europe Healthcare CRM Market Revenue and Forecast to 2030 (US$ Mn)
10.1.1.3.1 France: Europe Healthcare CRM Market Breakdown by Deployment Mode
10.1.1.3.2 France: Europe Healthcare CRM Market Breakdown by Product Type
10.1.1.3.3 France: Europe Healthcare CRM Market Breakdown by Application
10.1.1.3.3.1 France: Europe Healthcare CRM Market Breakdown by Case Management
10.1.1.3.3.2 France: Europe Healthcare CRM Market Breakdown by Community Outreach
10.1.1.3.3.3 France: Europe Healthcare CRM Market Breakdown by Case Coordination
10.1.1.3.4 France: Europe Healthcare CRM Market Breakdown by End User
10.1.1.4 Italy: Europe Healthcare CRM Market Revenue and Forecast to 2030 (US$ Mn)
10.1.1.4.1 Italy: Europe Healthcare CRM Market Breakdown by Deployment Mode
10.1.1.4.2 Italy: Europe Healthcare CRM Market Breakdown by Product Type
10.1.1.4.3 Italy: Europe Healthcare CRM Market Breakdown by Application
10.1.1.4.3.1 Italy: Europe Healthcare CRM Market Breakdown by Case Management
10.1.1.4.3.2 Italy: Europe Healthcare CRM Market Breakdown by Community Outreach
10.1.1.4.3.3 Italy: Europe Healthcare CRM Market Breakdown by Case Coordination
10.1.1.4.4 Italy: Europe Healthcare CRM Market Breakdown by End User
10.1.1.5 Spain: Europe Healthcare CRM Market Revenue and Forecast to 2030 (US$ Mn)
10.1.1.5.1 Spain: Europe Healthcare CRM Market Breakdown by Deployment Mode
10.1.1.5.2 Spain: Europe Healthcare CRM Market Breakdown by Product Type
10.1.1.5.3 Spain: Europe Healthcare CRM Market Breakdown by Application
10.1.1.5.3.1 Spain: Europe Healthcare CRM Market Breakdown by Case Management
10.1.1.5.3.2 Spain: Europe Healthcare CRM Market Breakdown by Community Outreach
10.1.1.5.3.3 Spain: Europe Healthcare CRM Market Breakdown by Case Coordination
10.1.1.5.4 Spain: Europe Healthcare CRM Market Breakdown by End User
10.1.1.6 Rest of Europe: Europe Healthcare CRM Market Revenue and Forecast to 2030 (US$ Mn)
10.1.1.6.1 Rest of Europe: Europe Healthcare CRM Market Breakdown by Deployment Mode
10.1.1.6.2 Rest of Europe: Europe Healthcare CRM Market Breakdown by Product Type
10.1.1.6.3 Rest of Europe: Europe Healthcare CRM Market Breakdown by Application
10.1.1.6.3.1 Rest of Europe: Europe Healthcare CRM Market Breakdown by Case Management
10.1.1.6.3.2 Rest of Europe: Europe Healthcare CRM Market Breakdown by Community Outreach
10.1.1.6.3.3 Rest of Europe: Europe Healthcare CRM Market Breakdown by Case Coordination
10.1.1.6.4 Rest of Europe: Europe Healthcare CRM Market Breakdown by End User
11. Healthcare CRM Market Industry Landscape
11.1 Overview
12. Company Profiles
12.1 Pegasystems Inc
12.1.1 Key Facts
12.1.2 Business Description
12.1.3 Products and Services
12.1.4 Financial Overview
12.1.5 SWOT Analysis
12.1.6 Key Developments
12.2 Sage Group Plc
12.2.1 Key Facts
12.2.2 Business Description
12.2.3 Products and Services
12.2.4 Financial Overview
12.2.5 SWOT Analysis
12.2.6 Key Developments
12.3 IQVIA Holdings Inc
12.3.1 Key Facts
12.3.2 Business Description
12.3.3 Products and Services
12.3.4 Financial Overview
12.3.5 SWOT Analysis
12.3.6 Key Developments
12.4 Pipedrive Inc
12.4.1 Key Facts
12.4.2 Business Description
12.4.3 Products and Services
12.4.4 Financial Overview
12.4.5 SWOT Analysis
12.4.6 Key Developments
12.5 Zendesk Inc
12.5.1 Key Facts
12.5.2 Business Description
12.5.3 Products and Services
12.5.4 Financial Overview
12.5.5 SWOT Analysis
12.5.6 Key Developments
12.6 SugarCRM Inc
12.6.1 Key Facts
12.6.2 Business Description
12.6.3 Products and Services
12.6.4 Financial Overview
12.6.5 SWOT Analysis
12.6.6 Key Developments
12.7 SAP SE
12.7.1 Key Facts
12.7.2 Business Description
12.7.3 Products and Services
12.7.4 Financial Overview
12.7.5 SWOT Analysis
12.7.6 Key Developments
12.8 Veeva Systems Inc
12.8.1 Key Facts
12.8.2 Business Description
12.8.3 Products and Services
12.8.4 Financial Overview
12.8.5 SWOT Analysis
12.8.6 Key Developments
12.9 Oracle Corp
12.9.1 Key Facts
12.9.2 Business Description
12.9.3 Products and Services
12.9.4 Financial Overview
12.9.5 SWOT Analysis
12.9.6 Key Developments
12.10 ScienceSoft USA Corp
12.10.1 Key Facts
12.10.2 Business Description
12.10.3 Products and Services
12.10.4 Financial Overview
12.10.5 SWOT Analysis
12.10.6 Key Developments
12.11 Microsoft Corp
12.11.1 Key Facts
12.11.2 Business Description
12.11.3 Products and Services
12.11.4 Financial Overview
12.11.5 SWOT Analysis
12.11.6 Key Developments
12.12 Salesforce Inc
12.12.1 Key Facts
12.12.2 Business Description
12.12.3 Products and Services
12.12.4 Financial Overview
12.12.5 SWOT Analysis
12.12.6 Key Developments
12.13 International Business Machines Corp
12.13.1 Key Facts
12.13.2 Business Description
12.13.3 Products and Services
12.13.4 Financial Overview
12.13.5 SWOT Analysis
12.13.6 Key Developments
13. Appendix
13.1 About The Insight Partners
13.2 Glossary of Terms
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List of Tables
Table 1. Europe Healthcare CRM Market Segmentation
Table 2. Largest Healthcare Data Breaches (2009-2022) as per the HIPAA Journal
Table 3. Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Million)
Table 4. Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Million) - By Deployment Mode
Table 5. Europe Healthcare CRM Market - Revenue and Forecast to 2030(US$ Million) - By Product Type
Table 6. Europe Healthcare CRM Market - Revenue and Forecast to 2030(US$ Million) - By Application
Table 7. Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Million) - By End User
Table 8. Germany: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Deployment Mode
Table 9. Germany: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Product Type
Table 10. Germany: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Application
Table 11. Germany: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Management
Table 12. Germany: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Community Outreach
Table 13. Germany: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Coordination
Table 14. Germany: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By End User
Table 15. UK: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Deployment Mode
Table 16. UK: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Product Type
Table 17. UK: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Application
Table 18. UK: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Management
Table 19. UK: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Community Outreach
Table 20. UK: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Coordination
Table 21. UK: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By End User
Table 22. France: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Deployment Mode
Table 23. France: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Product Type
Table 24. France: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Application
Table 25. France: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Management
Table 26. France: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Community Outreach
Table 27. France: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Coordination
Table 28. France: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By End User
Table 29. Italy: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Deployment Mode
Table 30. Italy: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Product Type
Table 31. Italy: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Application
Table 32. Italy: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Management
Table 33. Italy: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Community Outreach
Table 34. Italy: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Coordination
Table 35. Italy: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By End User
Table 36. Spain: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Deployment Mode
Table 37. Spain: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Product Type
Table 38. Spain: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Application
Table 39. Spain: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Management
Table 40. Spain: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Community Outreach
Table 41. Spain: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Coordination
Table 42. Spain: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By End User
Table 43. Rest of Europe: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Deployment Mode
Table 44. Rest of Europe: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Product Type
Table 45. Rest of Europe: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Application
Table 46. Rest of Europe: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Management
Table 47. Rest of Europe: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Community Outreach
Table 48. Rest of Europe: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Coordination
Table 49. Rest of Europe: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By End User
Table 50. Recent Growth Strategies in the Healthcare CRM Market
Table 51. Glossary of Terms, Healthcare CRM Market
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List of Figures
Figure 1. Europe Healthcare CRM Market Segmentation, By Country
Figure 2. Impact Analysis of Drivers and Restraints
Figure 3. Europe Healthcare CRM Market Revenue (US$ Million), 2022 - 2030
Figure 4. Europe Healthcare CRM Market Share (%) - By Deployment Mode, 2022 and 2030
Figure 5. Cloud Based Market Revenue and Forecasts to 2030 (US$ Million)
Figure 6. On-premise Market Revenue and Forecasts to 2030 (US$ Million)
Figure 7. Europe Healthcare CRM Market Share (%) - By Product Type, 2022 and 2030
Figure 8. Operational CRM Market Revenue and Forecasts to 2030 (US$ Million)
Figure 9. Analytical CRM Market Revenue and Forecasts to 2030 (US$ Million)
Figure 10. Collaborative CRM Market Revenue and Forecasts to 2030 (US$ Million)
Figure 11. Europe Healthcare CRM Market Share (%) - By Application, 2022 and 2030
Figure 12. Relationship Management Market Revenue and Forecasts to 2030 (US$ Million)
Figure 13. Case Management Market Revenue and Forecasts to 2030 (US$ Million)
Figure 14. Case Coordination Market Revenue and Forecasts to 2030 (US$ Million)
Figure 15. Community Outreach Market Revenue and Forecasts to 2030 (US$ Million)
Figure 16. Others Market Revenue and Forecasts to 2030 (US$ Million)
Figure 17. Europe Healthcare CRM Market Share (%) - By End User, 2022 and 2030
Figure 18. Providers Market Revenue and Forecasts to 2030 (US$ Million)
Figure 19. Payers Market Revenue and Forecasts to 2030 (US$ Million)
Figure 20. Others Market Revenue and Forecasts to 2030 (US$ Million)
Figure 21. Europe Healthcare CRM Market Breakdown by Key Countries - Revenue (2022) (US$ Million)
Figure 22. Europe Healthcare CRM Market Breakdown by Key Countries, 2022 and 2030 (%)
Figure 23. Germany: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn)
Figure 24. UK: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn)
Figure 25. France: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn)
Figure 26. Italy: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn)
Figure 27. Spain: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn)
Figure 28. Rest of Europe: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn)
1. International Business Machines Corp
2. IQVIA Holdings Inc
3. Microsoft Corp
4. Oracle Corp
5. Pegasystems Inc
6. Pipedrive Inc
7. Sage Group Plc
8. Salesforce Inc
9. SAP SE
10. ScienceSoft USA Corp
11. SugarCRM Inc
12. Veeva Systems Inc
13. Zendesk Inc
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