2030 年までのヨーロッパのヘルスケア CRM 市場予測 - 地域分析 - 導入モード (クラウドベースおよびオンプレミス)、製品タイプ (運用 CRM、分析 CRM、コラボレーション CRM)、アプリケーション (関係管理、ケース管理、ケース調整、コミュニティ アウトリーチなど)、エンド ユーザー (プロバイダー、支払者など) 別
モノのインターネットと人工知能に関する知識の増加がヨーロッパのヘルスケア CRM 市場を牽引
2011 年から 2020 年にかけて、これまでになく多くのデバイスがインターネットに接続され、この傾向は今後数十年にわたって着実に続くでしょう。モノのインターネット (IoT) の出現により、人口の健康を改善するためのさまざまな健康習慣の開発が推進されています。ヘルスケアにおける IoT の多くのサービスとアプリケーション (eHealth、健康分析、モバイル ヘルス (mHealth)、アンビエント アシステッド リビング、セマンティック デバイス、ウェアラブル デバイスとスマートフォン、コミュニティ ベースのヘルスケア) が、最近のいくつかの研究で調査されています。これらのサービスは非常に有益であり、単一疾患およびクラスター疾患管理にわたるさまざまな目的に使用できます。たとえば、医療従事者が患者の進行状況をリモートで追跡および監視したり、慢性疾患の自己管理を改善したり、異常の早期発見を支援したり、症状の特定と臨床診断を加速したりできます。さらに、IoT を利用したアプリは、高品質で低コストの医療を提供しながら、医療リソースをより有効に活用する可能性があります。したがって、IoT の出現により、医療施設のハードウェアと CRM ソフトウェアを通じてプロセスと関係管理を自動化し、患者のエンゲージメントが促進される可能性があります。
さらに、ヘルスケア CRM に AI と機械学習の機能を統合すると、データ駆動型の予測的ヘルスケア介入の傾向に沿って、患者のリスク層別化、パーソナライズされたケア パスウェイ、および積極的な患者とのやり取りを強化する機会が生まれます。Salesforce、Actium、Veeva Systems などのさまざまな企業が AI ベースのヘルスケア CRM を立ち上げています。たとえば、Salesforce は 2023 年 10 月に、製薬および医療技術組織向けの AI ベースの CRM である Life Sciences Cloud のリリースを発表しました。この CRM は、医薬品およびデバイスの開発を加速し、臨床試験の過程で患者を登録して維持し、AI を活用してパーソナライズされた顧客体験を提供するのに役立ちます。したがって、前述の要因により、ヘルスケア インフラストラクチャにおけるヘルスケア CRM の需要が促進され、市場の成長が促進される可能性があります。
ヨーロッパのヘルスケア CRM 市場の概要
ドイツのヨーロッパのヘルスケア CRM 市場は、政府が待ち時間を短縮するために実施した改革により、大幅な成長が見込まれています。長い待ち行列は、診察や治療による効用を低下させるため、望ましくない配給形態です。医療現場での待ち時間を短縮するために実施されているいくつかの対策には、支出の増加、待ち時間目標スキーム、およびより高い活動レベルに報いるインセンティブ メカニズムが含まれます。2015 年、政策立案者は外来部門の待ち時間の増加に対処するための改革を開始しました。この改革は、医療サービス全般の改善を目的とした法律 (Versorgungsstärkungsgesetz) の一部です。要件の一部には、予約用のサービスステーション（Terminservicestellen）の設置があります。改革を実施することで、予約が迅速化され、待ち時間が短縮されます。これらの改革の実施により、今後数年間でドイツのヨーロッパのヘルスケアCRM市場に大きなチャンスがもたらされると予想されます。
さらに、2020年10月、デジタルヘルスケア法（DVG）の採択により、ドイツは処方箋にヘルスケアアプリの使用を義務付けた最初の国となり、医療機器ソフトウェアにとって重要なマイルストーンとなりました。さらに、連邦医薬品医療機器研究所（BfArM）は、医療処方箋用の2つのアプリを承認し、ドイツのヘルスケアソフトウェア業界を促進しています。さらに、2022年6月、医療機器会社であるResMedは、ドイツを拠点とする健康ソフトウェア会社であるMediFox Danを買収し、サービスとしてのソフトウェア事業と拡張を拡大する計画を発表しました。このように、患者管理、医療スケジュール、患者の合理化のニーズの高まりにより、ドイツの病院や診療所でのヘルスケアCRMの需要が高まっています。
ヨーロッパのヘルスケア CRM 市場の収益と 2030 年までの予測 (百万米ドル)
ヨーロッパのヘルスケア CRM 市場のセグメンテーション
ヨーロッパのヘルスケア CRM 市場は、展開モード、製品タイプ、アプリケーション、エンド ユーザー、および国に分類されます。
展開モードに基づいて、ヨーロッパのヘルスケア CRM 市場はクラウド ベースとオンプレミスに分かれています。 クラウド ベースのセグメントは、2022 年に大きな市場シェアを占めました。
製品タイプでは、ヨーロッパのヘルスケア CRM 市場は、運用 CRM、分析 CRM、およびコラボレーション CRM に分類されます。 運用 CRM セグメントは、2022 年に最大の市場シェアを占めました。
アプリケーション別に見ると、ヨーロッパのヘルスケア CRM 市場は、関係管理、ケース管理、ケース調整、コミュニティ アウトリーチ、その他に分類されています。 関係管理セグメントは、2022 年に最大の市場シェアを占めました。 ケース管理セグメントは、疾患管理と臨床試験関係管理にさらに細分化されています。 ケース調整セグメントは、患者情報管理と事前承認/適格性にさらに細分化されています。コミュニティアウトリーチセグメントは、さらなるサービスアウトリーチ/プロモーションとコミュニティ健康教育です。
エンドユーザー別に見ると、ヨーロッパのヘルスケアCRM市場はプロバイダー、支払者、その他に分類されています。プロバイダーセグメントは2022年に最大の市場シェアを占めました。
国別に見ると、ヨーロッパのヘルスケアCRM市場はドイツ、イギリス、フランス、イタリア、スペイン、その他のヨーロッパに分類されています。2022年にはドイツがヨーロッパのヘルスケアCRM市場シェアを独占しました。
International Business Machines Corp、IQVIA Holdings Inc、Microsoft Corp、Oracle Corp、Pegasystems Inc、Pipedrive Inc、Sage Group Plc、Salesforce Inc、SAP SE、ScienceSoft USA Corp、SugarCRM Inc、Veeva Systems Inc、Zendesk Incは、ヨーロッパのヘルスケアCRM市場で事業を展開している大手企業です。
Table of Content
1. Introduction
1.1 The Insight Partners Research Report Guidance
1.2 Market Segmentation
2. Executive Summary
2.1 Key Insights
3. Research Methodology
3.1 Coverage
3.2 Secondary Research
3.3 Primary Research
4. Europe Healthcare CRM Market - Key Industry Dynamics
4.1 Europe Healthcare CRM Market - Key Industry Dynamics
4.2 Market Drivers
4.2.1 Growing Emphasis on Patient-Cantered Healthcare Delivery
4.2.2 Increasing Demand for Data-Driven Insights, Analytics, and Population Health Management
4.3 Market Restraints
4.3.1 Lack of Data Security and Concerns Related to Patient Information Privacy
4.4 Market Opportunities
4.4.1 Increasing Knowledge About Internet of Things and Artificial Intelligence
4.5 Future Trends
4.5.1 Increasing Acceptance of Digital Health and Mobile CRM Solutions
4.6 Impact of Drivers and Restraints:
5. Healthcare CRM Market - Europe Market Analysis
5.1 Europe Healthcare CRM Market Revenue (US$ Million), 2022 - 2030
5.2 Europe Healthcare CRM Market Forecast and Analysis
6. Europe Healthcare CRM Market Analysis - By Deployment Mode
6.1 Cloud Based
6.1.1 Overview
6.1.2 Cloud Based Market, Revenue and Forecast to 2030 (US$ Million)
6.2 On-premise
6.2.1 Overview
6.2.2 On-premise Market, Revenue and Forecast to 2030 (US$ Million)
7. Europe Healthcare CRM Market Analysis - By Product Type
7.1 Operational CRM
7.1.1 Overview
7.1.2 Operational CRM Market, Revenue and Forecast to 2030 (US$ Million)
7.2 Analytical CRM
7.2.1 Overview
7.2.2 Analytical CRM Market, Revenue and Forecast to 2030 (US$ Million)
7.3 Collaborative CRM
7.3.1 Overview
7.3.2 Collaborative CRM Market, Revenue and Forecast to 2030 (US$ Million)
8. Europe Healthcare CRM Market Analysis - By Application
8.1 Relationship Management
8.1.1 Overview
8.1.2 Relationship Management Market, Revenue and Forecast to 2030 (US$ Million)
8.2 Case Management
8.2.1 Overview
8.2.2 Case Management Market, Revenue and Forecast to 2030 (US$ Million)
8.3 Case Coordination
8.3.1 Overview
8.3.2 Case Coordination Market, Revenue and Forecast to 2030 (US$ Million)
8.4 Community Outreach
8.4.1 Overview
8.4.2 Community Outreach Market, Revenue and Forecast to 2030 (US$ Million)
8.5 Others
8.5.1 Overview
8.5.2 Others Market, Revenue and Forecast to 2030 (US$ Million)
9. Europe Healthcare CRM Market Analysis - By End User
9.1 Providers
9.1.1 Overview
9.1.2 Providers Market, Revenue and Forecast to 2030 (US$ Million)
9.2 Payers
9.2.1 Overview
9.2.2 Payers Market, Revenue and Forecast to 2030 (US$ Million)
9.3 Others
9.3.1 Overview
9.3.2 Others Market, Revenue and Forecast to 2030 (US$ Million)
10. Europe Healthcare CRM Market - Country Analysis
10.1 Europe Healthcare CRM Market Revenue and Forecast and Analysis - By Country
10.1.1 Europe Healthcare CRM Market Revenue and Forecast and Analysis - By Country
10.1.1.1 Germany: Europe Healthcare CRM Market Revenue and Forecast to 2030 (US$ Mn)
10.1.1.1.1 Germany: Europe Healthcare CRM Market Breakdown by Deployment Mode
10.1.1.1.2 Germany: Europe Healthcare CRM Market Breakdown by Product Type
10.1.1.1.3 Germany: Europe Healthcare CRM Market Breakdown by Application
10.1.1.1.3.1 Germany: Europe Healthcare CRM Market Breakdown by Case Management
10.1.1.1.3.2 Germany: Europe Healthcare CRM Market Breakdown by Community Outreach
10.1.1.1.3.3 Germany: Europe Healthcare CRM Market Breakdown by Case Coordination
10.1.1.1.4 Germany: Europe Healthcare CRM Market Breakdown by End User
10.1.1.2 UK: Europe Healthcare CRM Market Revenue and Forecast to 2030 (US$ Mn)
10.1.1.2.1 UK: Europe Healthcare CRM Market Breakdown by Deployment Mode
10.1.1.2.2 UK: Europe Healthcare CRM Market Breakdown by Product Type
10.1.1.2.3 UK: Europe Healthcare CRM Market Breakdown by Application
10.1.1.2.3.1 UK: Europe Healthcare CRM Market Breakdown by Case Management
10.1.1.2.3.2 UK: Europe Healthcare CRM Market Breakdown by Community Outreach
10.1.1.2.3.3 UK: Europe Healthcare CRM Market Breakdown by Case Coordination
10.1.1.2.4 UK: Europe Healthcare CRM Market Breakdown by End User
10.1.1.3 France: Europe Healthcare CRM Market Revenue and Forecast to 2030 (US$ Mn)
10.1.1.3.1 France: Europe Healthcare CRM Market Breakdown by Deployment Mode
10.1.1.3.2 France: Europe Healthcare CRM Market Breakdown by Product Type
10.1.1.3.3 France: Europe Healthcare CRM Market Breakdown by Application
10.1.1.3.3.1 France: Europe Healthcare CRM Market Breakdown by Case Management
10.1.1.3.3.2 France: Europe Healthcare CRM Market Breakdown by Community Outreach
10.1.1.3.3.3 France: Europe Healthcare CRM Market Breakdown by Case Coordination
10.1.1.3.4 France: Europe Healthcare CRM Market Breakdown by End User
10.1.1.4 Italy: Europe Healthcare CRM Market Revenue and Forecast to 2030 (US$ Mn)
10.1.1.4.1 Italy: Europe Healthcare CRM Market Breakdown by Deployment Mode
10.1.1.4.2 Italy: Europe Healthcare CRM Market Breakdown by Product Type
10.1.1.4.3 Italy: Europe Healthcare CRM Market Breakdown by Application
10.1.1.4.3.1 Italy: Europe Healthcare CRM Market Breakdown by Case Management
10.1.1.4.3.2 Italy: Europe Healthcare CRM Market Breakdown by Community Outreach
10.1.1.4.3.3 Italy: Europe Healthcare CRM Market Breakdown by Case Coordination
10.1.1.4.4 Italy: Europe Healthcare CRM Market Breakdown by End User
10.1.1.5 Spain: Europe Healthcare CRM Market Revenue and Forecast to 2030 (US$ Mn)
10.1.1.5.1 Spain: Europe Healthcare CRM Market Breakdown by Deployment Mode
10.1.1.5.2 Spain: Europe Healthcare CRM Market Breakdown by Product Type
10.1.1.5.3 Spain: Europe Healthcare CRM Market Breakdown by Application
10.1.1.5.3.1 Spain: Europe Healthcare CRM Market Breakdown by Case Management
10.1.1.5.3.2 Spain: Europe Healthcare CRM Market Breakdown by Community Outreach
10.1.1.5.3.3 Spain: Europe Healthcare CRM Market Breakdown by Case Coordination
10.1.1.5.4 Spain: Europe Healthcare CRM Market Breakdown by End User
10.1.1.6 Rest of Europe: Europe Healthcare CRM Market Revenue and Forecast to 2030 (US$ Mn)
10.1.1.6.1 Rest of Europe: Europe Healthcare CRM Market Breakdown by Deployment Mode
10.1.1.6.2 Rest of Europe: Europe Healthcare CRM Market Breakdown by Product Type
10.1.1.6.3 Rest of Europe: Europe Healthcare CRM Market Breakdown by Application
10.1.1.6.3.1 Rest of Europe: Europe Healthcare CRM Market Breakdown by Case Management
10.1.1.6.3.2 Rest of Europe: Europe Healthcare CRM Market Breakdown by Community Outreach
10.1.1.6.3.3 Rest of Europe: Europe Healthcare CRM Market Breakdown by Case Coordination
10.1.1.6.4 Rest of Europe: Europe Healthcare CRM Market Breakdown by End User
11. Healthcare CRM Market Industry Landscape
11.1 Overview
12. Company Profiles
12.1 Pegasystems Inc
12.1.1 Key Facts
12.1.2 Business Description
12.1.3 Products and Services
12.1.4 Financial Overview
12.1.5 SWOT Analysis
12.1.6 Key Developments
12.2 Sage Group Plc
12.2.1 Key Facts
12.2.2 Business Description
12.2.3 Products and Services
12.2.4 Financial Overview
12.2.5 SWOT Analysis
12.2.6 Key Developments
12.3 IQVIA Holdings Inc
12.3.1 Key Facts
12.3.2 Business Description
12.3.3 Products and Services
12.3.4 Financial Overview
12.3.5 SWOT Analysis
12.3.6 Key Developments
12.4 Pipedrive Inc
12.4.1 Key Facts
12.4.2 Business Description
12.4.3 Products and Services
12.4.4 Financial Overview
12.4.5 SWOT Analysis
12.4.6 Key Developments
12.5 Zendesk Inc
12.5.1 Key Facts
12.5.2 Business Description
12.5.3 Products and Services
12.5.4 Financial Overview
12.5.5 SWOT Analysis
12.5.6 Key Developments
12.6 SugarCRM Inc
12.6.1 Key Facts
12.6.2 Business Description
12.6.3 Products and Services
12.6.4 Financial Overview
12.6.5 SWOT Analysis
12.6.6 Key Developments
12.7 SAP SE
12.7.1 Key Facts
12.7.2 Business Description
12.7.3 Products and Services
12.7.4 Financial Overview
12.7.5 SWOT Analysis
12.7.6 Key Developments
12.8 Veeva Systems Inc
12.8.1 Key Facts
12.8.2 Business Description
12.8.3 Products and Services
12.8.4 Financial Overview
12.8.5 SWOT Analysis
12.8.6 Key Developments
12.9 Oracle Corp
12.9.1 Key Facts
12.9.2 Business Description
12.9.3 Products and Services
12.9.4 Financial Overview
12.9.5 SWOT Analysis
12.9.6 Key Developments
12.10 ScienceSoft USA Corp
12.10.1 Key Facts
12.10.2 Business Description
12.10.3 Products and Services
12.10.4 Financial Overview
12.10.5 SWOT Analysis
12.10.6 Key Developments
12.11 Microsoft Corp
12.11.1 Key Facts
12.11.2 Business Description
12.11.3 Products and Services
12.11.4 Financial Overview
12.11.5 SWOT Analysis
12.11.6 Key Developments
12.12 Salesforce Inc
12.12.1 Key Facts
12.12.2 Business Description
12.12.3 Products and Services
12.12.4 Financial Overview
12.12.5 SWOT Analysis
12.12.6 Key Developments
12.13 International Business Machines Corp
12.13.1 Key Facts
12.13.2 Business Description
12.13.3 Products and Services
12.13.4 Financial Overview
12.13.5 SWOT Analysis
12.13.6 Key Developments
13. Appendix
13.1 About The Insight Partners
13.2 Glossary of Terms
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List of Tables
Table 1. Europe Healthcare CRM Market Segmentation
Table 2. Largest Healthcare Data Breaches (2009-2022) as per the HIPAA Journal
Table 3. Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Million)
Table 4. Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Million) - By Deployment Mode
Table 5. Europe Healthcare CRM Market - Revenue and Forecast to 2030(US$ Million) - By Product Type
Table 6. Europe Healthcare CRM Market - Revenue and Forecast to 2030(US$ Million) - By Application
Table 7. Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Million) - By End User
Table 8. Germany: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Deployment Mode
Table 9. Germany: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Product Type
Table 10. Germany: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Application
Table 11. Germany: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Management
Table 12. Germany: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Community Outreach
Table 13. Germany: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Coordination
Table 14. Germany: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By End User
Table 15. UK: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Deployment Mode
Table 16. UK: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Product Type
Table 17. UK: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Application
Table 18. UK: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Management
Table 19. UK: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Community Outreach
Table 20. UK: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Coordination
Table 21. UK: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By End User
Table 22. France: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Deployment Mode
Table 23. France: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Product Type
Table 24. France: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Application
Table 25. France: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Management
Table 26. France: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Community Outreach
Table 27. France: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Coordination
Table 28. France: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By End User
Table 29. Italy: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Deployment Mode
Table 30. Italy: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Product Type
Table 31. Italy: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Application
Table 32. Italy: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Management
Table 33. Italy: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Community Outreach
Table 34. Italy: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Coordination
Table 35. Italy: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By End User
Table 36. Spain: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Deployment Mode
Table 37. Spain: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Product Type
Table 38. Spain: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Application
Table 39. Spain: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Management
Table 40. Spain: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Community Outreach
Table 41. Spain: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Coordination
Table 42. Spain: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By End User
Table 43. Rest of Europe: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Deployment Mode
Table 44. Rest of Europe: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Product Type
Table 45. Rest of Europe: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Application
Table 46. Rest of Europe: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Management
Table 47. Rest of Europe: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Community Outreach
Table 48. Rest of Europe: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Coordination
Table 49. Rest of Europe: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By End User
Table 50. Recent Growth Strategies in the Healthcare CRM Market
Table 51. Glossary of Terms, Healthcare CRM Market
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List of Figures
Figure 1. Europe Healthcare CRM Market Segmentation, By Country
Figure 2. Impact Analysis of Drivers and Restraints
Figure 3. Europe Healthcare CRM Market Revenue (US$ Million), 2022 - 2030
Figure 4. Europe Healthcare CRM Market Share (%) - By Deployment Mode, 2022 and 2030
Figure 5. Cloud Based Market Revenue and Forecasts to 2030 (US$ Million)
Figure 6. On-premise Market Revenue and Forecasts to 2030 (US$ Million)
Figure 7. Europe Healthcare CRM Market Share (%) - By Product Type, 2022 and 2030
Figure 8. Operational CRM Market Revenue and Forecasts to 2030 (US$ Million)
Figure 9. Analytical CRM Market Revenue and Forecasts to 2030 (US$ Million)
Figure 10. Collaborative CRM Market Revenue and Forecasts to 2030 (US$ Million)
Figure 11. Europe Healthcare CRM Market Share (%) - By Application, 2022 and 2030
Figure 12. Relationship Management Market Revenue and Forecasts to 2030 (US$ Million)
Figure 13. Case Management Market Revenue and Forecasts to 2030 (US$ Million)
Figure 14. Case Coordination Market Revenue and Forecasts to 2030 (US$ Million)
Figure 15. Community Outreach Market Revenue and Forecasts to 2030 (US$ Million)
Figure 16. Others Market Revenue and Forecasts to 2030 (US$ Million)
Figure 17. Europe Healthcare CRM Market Share (%) - By End User, 2022 and 2030
Figure 18. Providers Market Revenue and Forecasts to 2030 (US$ Million)
Figure 19. Payers Market Revenue and Forecasts to 2030 (US$ Million)
Figure 20. Others Market Revenue and Forecasts to 2030 (US$ Million)
Figure 21. Europe Healthcare CRM Market Breakdown by Key Countries - Revenue (2022) (US$ Million)
Figure 22. Europe Healthcare CRM Market Breakdown by Key Countries, 2022 and 2030 (%)
Figure 23. Germany: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn)
Figure 24. UK: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn)
Figure 25. France: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn)
Figure 26. Italy: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn)
Figure 27. Spain: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn)
Figure 28. Rest of Europe: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn)
1. International Business Machines Corp
2. IQVIA Holdings Inc
3. Microsoft Corp
4. Oracle Corp
5. Pegasystems Inc
6. Pipedrive Inc
7. Sage Group Plc
8. Salesforce Inc
9. SAP SE
10. ScienceSoft USA Corp
11. SugarCRM Inc
12. Veeva Systems Inc
13. Zendesk Inc
- Save and reduce time carrying out entry-level research by identifying the growth, size, leading players, and segments in the Europe healthcare CRM market.
- Highlights key business priorities in order to assist companies to realign their business strategies.
- The key findings and recommendations highlight crucial progressive industry trends in the Europe healthcare CRM market, thereby allowing players across the value chain to develop effective long-term strategies.
- Develop/modify business expansion plans by using substantial growth offering developed and emerging markets.
- Scrutinize in-depth Europe market trends and outlook coupled with the factors driving the Europe healthcare CRM market, as well as those hindering it.
- Enhance the decision-making process by understanding the strategies that underpin commercial interest with respect to client products, segmentation, pricing, and distribution.