アジア太平洋地域の会話型 AI 市場予測 (2031 年まで) - 地域分析 - コンポーネント (プラットフォームとサービス)、タイプ (チャットボットとインテリジェント バーチャル アシスタント)、導入タイプ (オンプレミスとクラウド)、業界 (小売および電子商取引、ヘルスケアおよびライフ サイエンス、旅行およびホスピタリティ、BFSI、IT および通信、メディアおよびエンターテイメント、その他)
ジェネレーティブAIの出現により、アジア太平洋地域の会話型AI市場が拡大
ジェネレーティブAIは、幅広いビジネスにおいて極めて重要です。独自のコンテンツを生成する能力は、アート、デザイン、マーケティングなどの業界に重要な影響を及ぼします。この技術はパーソナライゼーションを改善し、クリエイティブプロセスを革新し、合理化します。さらに、さまざまなシナリオと回答を生成することで、ジェネレーティブAIは問題解決を支援します。このように、業界がAI主導のイノベーションの可能性を実現しようとする中、ジェネレーティブAIは従来の方法論を変革し、新たな可能性を切り開く重要なツールとして浮上しています。さらに、ジェネレーティブ AI は反復的なアクティビティの自動化に優れており、人的リソースをより戦略的で複雑なプロジェクトに解放します。また、個人の好みに合わせた製品情報を提供することで、高度にパーソナライズされたエクスペリエンスを提供します。カスタマイズされたマーケティング キャンペーンから厳選された製品の提案まで、ジェネレーティブ AI テクノロジーはデータを使用して各ユーザーに伝えるコンテンツを作成します。会話型 AI チャットボットやバーチャル アシスタントにジェネレーティブ AI を組み込むと、自然で人間のような会話に参加する能力が向上します。これらのシステムは、ユーザー入力を解釈して処理し、リアルタイムの応答、提案、およびソリューションを生成します。ジェネレーティブ AI により、チャットボットはカスタマイズされたアドバイスを提供し、難しい問い合わせを管理できます。これにより、カスタマー サービス、e コマースのやり取り、および効果的なコミュニケーションが重要なその他の領域が変革されます。さらに、ジェネレーティブ AI テクノロジーは言語処理の世界を変革し、従来のコミュニケーションの境界を越えた正確な翻訳と自然なやり取りを可能にします。言語翻訳とチャットボットのやり取りへの応用は、幅広い分野にわたる最先端の AI テクノロジーの革命的な力を実証しています。したがって、生成AIの出現は、予測期間中に会話型AI市場の成長を促進すると予想されます。
アジア太平洋会話型AI市場の概要
ITAによると、中国の電子商取引市場は世界最大であり、世界中の取引のほぼ50％を生み出しています。同国のオンライン小売取引は7億1,000万人以上のデジタルバイヤーに達し、2020年には約2.29兆米ドルの貢献をし、2024年までに3.56兆米ドルに達すると予想されています。さらに、中国政府は電子商取引業界の成長のためにさまざまな取り組みを行っています。たとえば、2021年2月、中国国務院は大企業の独占的行為を阻止し、オンラインコマースの持続可能で健全な発展を促進するために、プラットフォーム経済に対する独占禁止ガイドラインを導入しました。このように、中国で成長する電子商取引部門は、同国の会話型AI市場の成長を推進しています。
アジア太平洋地域の会話型AI市場の収益と2031年までの予測（百万米ドル）
アジア太平洋地域の会話型AI市場のセグメンテーション
アジア太平洋地域の会話型AI市場は、コンポーネント、タイプ、展開タイプ、業界、国に分類されています。
コンポーネントに基づいて、アジア太平洋地域の会話型AI市場は、プラットフォームとサービスに分かれています。プラットフォームセグメントは、2023年にアジア太平洋地域の会話型AI市場シェアで大きなシェアを占めました。
タイプ別に、アジア太平洋地域の会話型AI市場は、チャットボットとインテリジェント仮想アシスタントに分かれています。チャットボットセグメントは、2023年にアジア太平洋地域の会話型AI市場で大きなシェアを占めました。
展開タイプに関しては、アジア太平洋地域の会話型AI市場は、オンプレミスとクラウドに分かれています。オンプレミスセグメントは、2023年にアジア太平洋の会話型AI市場でより大きなシェアを占めました。
業界別に見ると、アジア太平洋の会話型AI市場は、小売およびeコマース、ヘルスケアおよびライフサイエンス、旅行およびホスピタリティ、BFSI、ITおよび通信、メディアおよびエンターテインメント、その他に分類されています。小売およびeコマースセグメントは、2023年にアジア太平洋の会話型AI市場シェアで最大のシェアを占めました。
国別に見ると、アジア太平洋の会話型AI市場は、オーストラリア、中国、インド、日本、韓国、その他のアジア太平洋地域に分類されています。2023年には、中国がアジア太平洋の会話型AI市場シェアを独占しました。
Alphabet Inc、Amazon.com Inc.、Cognigy GmbH、International Business Machines Corp、Kore.ai Inc.、Microsoft Corp、Oracle Corp、SAP SEは、アジア太平洋の会話型AI市場で事業を展開している大手企業の一部です。
1. Introduction
1.1 The Insight Partners Research Report Guidance
1.2 Market Segmentation
2. Executive Summary
2.1 Key Insights
2.2 Market Attractiveness
3. Research Methodology
3.1 Secondary Research
3.2 Primary Research
3.2.1 Hypothesis formulation:
3.2.2 Macro-economic factor analysis:
3.2.3 Developing base number:
3.2.4 Data Triangulation:
3.2.5 Country level data:
4. Asia Pacific Conversational AI market Landscape
4.1 Overview
4.2 Ecosystem Analysis
4.2.1 List of Vendors in Value Chain
5. Asia Pacific Conversational AI market – Key Market Dynamics
5.1 Market Drivers
5.1.1 Growing E-Commerce Sector
5.1.2 Increasing Demand for Chatbot Solutions
5.2 Market Restraints
5.2.1 Rising Privacy Concerns
5.3 Market Opportunities
5.3.1 Rising Demand for Conversational AI in Healthcare Sector
5.3.2 Emergence of Generative AI
5.4 Market Trends
5.4.1 Growing Adoption of Conversational AI in Gaming Industry
5.5 Impact of Drivers and Restraints:
6. Conversational AI market – Asia Pacific Analysis
6.1 Asia Pacific Conversational AI Market Overview
6.2 Conversational AI market Revenue (US$ Million), 2021–2031
6.3 Conversational AI market Forecast Analysis
7. Asia Pacific Conversational AI market Analysis – by Component
7.1 Platform
7.1.1 Overview
7.1.2 Platform: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
7.2 Service
7.2.1 Overview
7.2.2 Service: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
8. Asia Pacific Conversational AI market Analysis – by Type
8.1 Chatbots
8.1.1 Overview
8.1.2 Chatbots: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
8.2 Intelligent Virtual Assistants
8.2.1 Overview
8.2.2 Intelligent Virtual Assistants: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
9. Asia Pacific Conversational AI market Analysis – by Deployment Type
9.1 On-Premise
9.1.1 Overview
9.1.2 On-Premise: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
9.2 Cloud
9.2.1 Overview
9.2.2 Cloud: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
10. Asia Pacific Conversational AI market Analysis – by Industry
10.1 Retail and E-commerce
10.1.1 Overview
10.1.2 Retail and E-commerce: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
10.2 Healthcare and Life Sciences
10.2.1 Overview
10.2.2 Healthcare and Life Sciences: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
10.3 Travel and Hospitality
10.3.1 Overview
10.3.2 Travel and Hospitality: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
10.4 BFSI
10.4.1 Overview
10.4.2 BFSI: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
10.5 IT and Telecom
10.5.1 Overview
10.5.2 IT and Telecom: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
10.6 Media and Entertainment
10.6.1 Overview
10.6.2 Media and Entertainment: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
10.7 Others
10.7.1 Overview
10.7.2 Others: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
11. Asia Pacific Conversational AI market – Country Analysis
11.1 Asia Pacific
11.1.1 Asia Pacific: Conversational AI market Breakdown, by Key Countries, 2023 and 2031 (%)
11.1.1.1 Asia Pacific: Conversational AI market – Revenue and Forecast Analysis – by Country
11.1.1.2 Australia: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
11.1.1.2.1 Australia: Conversational AI market Breakdown, by Component
11.1.1.2.2 Australia: Conversational AI market Breakdown, by Type
11.1.1.2.3 Australia: Conversational AI market Breakdown, by Deployment Type
11.1.1.2.4 Australia: Conversational AI market Breakdown, by Industry
11.1.1.3 China: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
11.1.1.3.1 China: Conversational AI market Breakdown, by Component
11.1.1.3.2 China: Conversational AI market Breakdown, by Type
11.1.1.3.3 China: Conversational AI market Breakdown, by Deployment Type
11.1.1.3.4 China: Conversational AI market Breakdown, by Industry
11.1.1.4 India: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
11.1.1.4.1 India: Conversational AI market Breakdown, by Component
11.1.1.4.2 India: Conversational AI market Breakdown, by Type
11.1.1.4.3 India: Conversational AI market Breakdown, by Deployment Type
11.1.1.4.4 India: Conversational AI market Breakdown, by Industry
11.1.1.5 Japan: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
11.1.1.5.1 Japan: Conversational AI market Breakdown, by Component
11.1.1.5.2 Japan: Conversational AI market Breakdown, by Type
11.1.1.5.3 Japan: Conversational AI market Breakdown, by Deployment Type
11.1.1.5.4 Japan: Conversational AI market Breakdown, by Industry
11.1.1.6 South Korea: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
11.1.1.6.1 South Korea: Conversational AI market Breakdown, by Component
11.1.1.6.2 South Korea: Conversational AI market Breakdown, by Type
11.1.1.6.3 South Korea: Conversational AI market Breakdown, by Deployment Type
11.1.1.6.4 South Korea: Conversational AI market Breakdown, by Industry
11.1.1.7 Rest of APAC: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
11.1.1.7.1 Rest of APAC: Conversational AI market Breakdown, by Component
11.1.1.7.2 Rest of APAC: Conversational AI market Breakdown, by Type
11.1.1.7.3 Rest of APAC: Conversational AI market Breakdown, by Deployment Type
11.1.1.7.4 Rest of APAC: Conversational AI market Breakdown, by Industry
12. Competitive Landscape
12.1 Heat Map Analysis by Key Players
12.2 Company Positioning & Concentration
13. Industry Landscape
13.1 Overview
13.2 Market Initiative
13.3 Product Development
14. Company Profiles
14.1 Amazon.com Inc
14.1.1 Key Facts
14.1.2 Business Description
14.1.3 Products and Services
14.1.4 Financial Overview
14.1.5 SWOT Analysis
14.1.6 Key Developments
14.2 International Business Machines Corp
14.2.1 Key Facts
14.2.2 Business Description
14.2.3 Products and Services
14.2.4 Financial Overview
14.2.5 SWOT Analysis
14.2.6 Key Developments
14.3 Alphabet Inc
14.3.1 Key Facts
14.3.2 Business Description
14.3.3 Products and Services
14.3.4 Financial Overview
14.3.5 SWOT Analysis
14.3.6 Key Developments
14.4 Oracle Corp
14.4.1 Key Facts
14.4.2 Business Description
14.4.3 Products and Services
14.4.4 Financial Overview
14.4.5 SWOT Analysis
14.4.6 Key Developments
14.5 SAP SE
14.5.1 Key Facts
14.5.2 Business Description
14.5.3 Products and Services
14.5.4 Financial Overview
14.5.5 SWOT Analysis
14.5.6 Key Developments
14.6 Microsoft Corp
14.6.1 Key Facts
14.6.2 Business Description
14.6.3 Products and Services
14.6.4 Financial Overview
14.6.5 SWOT Analysis
14.6.6 Key Developments
14.7 Cognigy GmbH
14.7.1 Key Facts
14.7.2 Business Description
14.7.3 Products and Services
14.7.4 Financial Overview
14.7.5 SWOT Analysis
14.7.6 Key Developments
14.8 Kore.ai Inc.
14.8.1 Key Facts
14.8.2 Business Description
14.8.3 Products and Services
14.8.4 Financial Overview
14.8.5 SWOT Analysis
14.8.6 Key Developments
15. Appendix
15.1 About The Insight Partners
15.2 Word Index
List of Tables
Table 1. Asia Pacific Conversational AI market Segmentation
Table 2. Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Table 3. Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Component
Table 4. Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Type
Table 5. Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Deployment Type
Table 6. Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Industry
Table 7. Asia Pacific: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Country
Table 8. Australia: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Component
Table 9. Australia: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Type
Table 10. Australia: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Deployment Type
Table 11. Australia: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Industry
Table 12. China: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Component
Table 13. China: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Type
Table 14. China: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Deployment Type
Table 15. China: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Industry
Table 16. India: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Component
Table 17. India: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Type
Table 18. India: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Deployment Type
Table 19. India: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Industry
Table 20. Japan: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Component
Table 21. Japan: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Type
Table 22. Japan: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Deployment Type
Table 23. Japan: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Industry
Table 24. South Korea: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Component
Table 25. South Korea: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Type
Table 26. South Korea: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Deployment Type
Table 27. South Korea: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Industry
Table 28. Rest of APAC: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Component
Table 29. Rest of APAC: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Type
Table 30. Rest of APAC: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Deployment Type
Table 31. Rest of APAC: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Industry
Table 32. Heat Map Analysis by Key Players
Table 33. List of Abbreviation
List of Figures
Figure 1. Asia Pacific Conversational AI market Segmentation, by Country
Figure 2. Ecosystem Analysis: Conversational AI Market
Figure 3. Conversational AI market – Key Market Dynamics
Figure 4. Impact Analysis of Drivers and Restraints
Figure 5. Conversational AI market Revenue (US$ Million), 2021–2031
Figure 6. Conversational AI market Share (%) – by Component (2023 and 2031)
Figure 7. Platform: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 8. Service: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 9. Conversational AI market Share (%) – by Type (2023 and 2031)
Figure 10. Chatbots: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 11. Intelligent Virtual Assistants: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 12. Conversational AI market Share (%) – by Deployment Type (2023 and 2031)
Figure 13. On-Premise: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 14. Cloud: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 15. Conversational AI market Share (%) – by Industry (2023 and 2031)
Figure 16. Retail and E-commerce: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 17. Healthcare and Life Sciences: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 18. Travel and Hospitality: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 19. BFSI: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 20. IT and Telecom: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 21. Media and Entertainment: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 22. Others: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 23. Asia Pacific Conversational AI Market, by Key Countries - Revenue (2023) (US$ Million)
Figure 24. Asia Pacific: Conversational AI market Breakdown, by Key Countries, 2023 and 2031 (%)
Figure 25. Australia: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 26. China: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 27. India: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 28. Japan: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 29. South Korea: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 30. Rest of APAC: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 31. Company Positioning & Concentration
- Alphabet Inc
- Amazon.com Inc.
- Cognigy GmbH
- International Business Machines Corp
- Kore.ai Inc.
- Microsoft Corp
- Oracle Corp
- SAP SE
- Save and reduce time carrying out entry-level research by identifying the growth, size, leading players, and segments in the Asia Pacific conversational AI market.
- Highlights key business priorities to assist companies to realign their business strategies.
- The key findings and recommendations highlight crucial progressive industry trends in the Asia Pacific conversational AI market, thereby allowing players across the value chain to develop effective long-term strategies.
- Develop/modify business expansion plans by using substantial growth offering developed and emerging markets.
- Scrutinize in-depth Asia Pacific market trends and outlook coupled with the factors driving the Asia Pacific conversational AI market, as well as those hindering it.
- Enhance the decision-making process by understanding the strategies that underpin commercial interest with respect to client products, segmentation, pricing, and distribution.