Previsioni di mercato del CRM sanitario in Europa fino al 2030 - Analisi regionale - per modalità di implementazione (basata su cloud e on-premise), tipo di prodotto (CRM operativo, CRM analitico e CRM collaborativo), applicazione (gestione delle relazioni, gestione dei casi, coordinamento dei casi, sensibilizzazione della comunità e altri) e utente finale (fornitori, pagatori e altri)
La crescente conoscenza sull\'Internet delle cose e sull\'intelligenza artificiale guida il mercato CRM sanitario in Europa
Dal 2011 al 2020, un numero significativamente maggiore di dispositivi è stato connesso al Internet che mai e questa tendenza continuerà costantemente nei prossimi decenni. L’emergere dell’Internet delle cose (IoT) ha stimolato lo sviluppo di varie pratiche sanitarie per migliorare la salute della popolazione. Molti servizi e applicazioni dell’IoT nel settore sanitario – eHealth, analisi sanitaria, sanità mobile (mHealth), vita assistita in ambiente, dispositivi semantici, dispositivi indossabili e smartphone e assistenza sanitaria basata sulla comunità – sono stati esaminati in diversi studi recenti. Questi servizi sono stati ampiamente informativi e possono essere utilizzati per una varietà di scopi nella gestione di condizioni singole e di cluster, incluso consentire agli operatori sanitari di tracciare e monitorare i progressi del paziente da remoto, migliorare l\'autogestione delle condizioni croniche, assistere nella diagnosi precoce di anomalie e accelerare l’identificazione dei sintomi e le diagnosi cliniche. Inoltre, le app basate sull’IoT hanno il potenziale per sfruttare meglio le risorse sanitarie fornendo allo stesso tempo cure mediche di alta qualità a basso costo. Pertanto, l’emergere dell’IoT promuoverà probabilmente il coinvolgimento dei pazienti attraverso hardware e software CRM nelle strutture sanitarie per automatizzare i processi e la gestione delle relazioni.
Inoltre, l\'integrazione delle funzionalità di intelligenza artificiale e apprendimento automatico all\'interno del CRM sanitario rappresenta un\'opportunità per migliorare la stratificazione del rischio del paziente, i percorsi di cura personalizzati e l\'interazione proattiva con il paziente, in linea con la tendenza verso interventi sanitari predittivi basati sui dati. Diverse aziende come Salesforce, Actium e Veeva Systems hanno lanciato un CRM sanitario basato sull\'intelligenza artificiale. Ad esempio, nell\'ottobre 2023, Salesforce ha annunciato il lancio di Life Sciences Cloud, un CRM basato sull\'intelligenza artificiale per le organizzazioni farmaceutiche e di tecnologia medica per aiutarle ad accelerare lo sviluppo di farmaci e dispositivi, arruolare e fidelizzare i pazienti durante il percorso di sperimentazione clinica e sfruttare l\'intelligenza artificiale per offrire esperienze cliente personalizzate. Pertanto, i fattori menzionati probabilmente spingeranno la domanda di CRM sanitario nelle infrastrutture sanitarie e stimoleranno la crescita del mercato.
Panoramica del mercato CRM sanitario europeo
Si prevede che il mercato CRM sanitario europeo in Germania vedrà una crescita significativa grazie alle riforme intraprese dal governo per ridurre i tempi di attesa. Le lunghe file di attesa sono una forma indesiderabile di razionamento poiché riducono i guadagni di utilità derivanti dalla consultazione e dal trattamento. Alcune misure intraprese per ridurre i tempi di attesa negli studi medici includono spese più elevate, programmi di obiettivi per i tempi di attesa e meccanismi di incentivi che premiano livelli di attività più elevati. Nel 2015, i politici hanno avviato una riforma per affrontare l’aumento dei tempi di attesa nel settore ambulatoriale. La riforma fa parte di una legge volta a migliorare i servizi medici in generale (Versorgungsstärkungsgesetz). Parte dei requisiti è la creazione di stazioni di servizio per appuntamenti (Terminservicestellen). L’attuazione della riforma garantirebbe appuntamenti più rapidi, con conseguente riduzione dei tempi di attesa. Si prevede che l’attuazione di queste riforme offrirà significative opportunità per il mercato europeo del CRM sanitario in Germania nei prossimi anni.
Inoltre, nell\'ottobre 2020, con l\'adozione del Digital Healthcare Act (DVG), la Germania è diventata la prima nazione a imporre l\'uso di app sanitarie per le prescrizioni, una pietra miliare significativa per il software per dispositivi medici. Inoltre, l’Istituto federale per i farmaci e i dispositivi medici (BfArM) ha approvato due app per le prescrizioni mediche, promuovendo l’industria del software sanitario in Germania. Inoltre, nel giugno 2022, ResMed, un\'azienda di dispositivi medici, ha annunciato i suoi piani per l\'acquisizione di MediFox Dan, una società di software sanitario con sede in Germania, per espandere la propria attività ed espansione di software come servizi. Pertanto, la crescente necessità di gestione dei pazienti, programmazione medica e ottimizzazione dei pazienti spinge la domanda di CRM sanitario negli ospedali e nelle cliniche in Germania. Entrate e previsioni del mercato CRM sanitario in Europa fino al 2030 (milioni di dollari) Segmentazione del mercato CRM sanitario in Europa
Il mercato CRM sanitario in Europa è classificato in modalità di implementazione, tipo di prodotto, applicazione, utente finale e paese.
In base alla modalità di implementazione, il mercato europeo del CRM sanitario è biforcato, basato sul cloud e on-premise. Il segmento basato sul cloud deteneva una quota di mercato maggiore nel 2022.
In termini di tipologia di prodotto, il mercato CRM sanitario europeo è classificato in CRM operativo, CRM analitico e CRM collaborativo. Il segmento CRM operativo deteneva la quota di mercato maggiore nel 2022.
In base all\'applicazione, il mercato CRM sanitario europeo è segmentato in gestione delle relazioni, gestione dei casi, coordinamento dei casi, sensibilizzazione della comunità e altri. Il segmento della gestione delle relazioni ha detenuto la quota di mercato maggiore nel 2022. Il segmento della gestione dei casi è ulteriormente suddiviso in gestione delle malattie e gestione delle relazioni degli studi clinici. Il segmento di coordinamento dei casi è ulteriormente suddiviso in gestione delle informazioni sui pazienti e pre-autorizzazioni/idoneità. Il segmento di sensibilizzazione della comunità riguarda l\'ulteriore sensibilizzazione/promozione dei servizi e l\'educazione sanitaria della comunità.
In base all\'utente finale, il mercato CRM sanitario in Europa è segmentato in fornitori, pagatori e altri. Il segmento dei fornitori ha detenuto la quota di mercato maggiore nel 2022.
Per paese, il mercato CRM sanitario europeo è segmentato in Germania, Regno Unito, Francia, Italia, Spagna e resto d\'Europa. La Germania ha dominato la quota di mercato del CRM sanitario in Europa nel 2022.
International Business Machines Corp, IQVIA Holdings Inc, Microsoft Corp, Oracle Corp, Pegasystems Inc, Pipedrive Inc, Sage Group Plc, Salesforce Inc, SAP SE, ScienceSoft USA Corp, SugarCRM Inc, Veeva Systems Inc e Zendesk Inc sono tra le aziende leader che operano nel mercato europeo del CRM sanitario.
Table of Content
1. Introduction
1.1 The Insight Partners Research Report Guidance
1.2 Market Segmentation
2. Executive Summary
2.1 Key Insights
3. Research Methodology
3.1 Coverage
3.2 Secondary Research
3.3 Primary Research
4. Europe Healthcare CRM Market - Key Industry Dynamics
4.1 Europe Healthcare CRM Market - Key Industry Dynamics
4.2 Market Drivers
4.2.1 Growing Emphasis on Patient-Cantered Healthcare Delivery
4.2.2 Increasing Demand for Data-Driven Insights, Analytics, and Population Health Management
4.3 Market Restraints
4.3.1 Lack of Data Security and Concerns Related to Patient Information Privacy
4.4 Market Opportunities
4.4.1 Increasing Knowledge About Internet of Things and Artificial Intelligence
4.5 Future Trends
4.5.1 Increasing Acceptance of Digital Health and Mobile CRM Solutions
4.6 Impact of Drivers and Restraints:
5. Healthcare CRM Market - Europe Market Analysis
5.1 Europe Healthcare CRM Market Revenue (US$ Million), 2022 - 2030
5.2 Europe Healthcare CRM Market Forecast and Analysis
6. Europe Healthcare CRM Market Analysis - By Deployment Mode
6.1 Cloud Based
6.1.1 Overview
6.1.2 Cloud Based Market, Revenue and Forecast to 2030 (US$ Million)
6.2 On-premise
6.2.1 Overview
6.2.2 On-premise Market, Revenue and Forecast to 2030 (US$ Million)
7. Europe Healthcare CRM Market Analysis - By Product Type
7.1 Operational CRM
7.1.1 Overview
7.1.2 Operational CRM Market, Revenue and Forecast to 2030 (US$ Million)
7.2 Analytical CRM
7.2.1 Overview
7.2.2 Analytical CRM Market, Revenue and Forecast to 2030 (US$ Million)
7.3 Collaborative CRM
7.3.1 Overview
7.3.2 Collaborative CRM Market, Revenue and Forecast to 2030 (US$ Million)
8. Europe Healthcare CRM Market Analysis - By Application
8.1 Relationship Management
8.1.1 Overview
8.1.2 Relationship Management Market, Revenue and Forecast to 2030 (US$ Million)
8.2 Case Management
8.2.1 Overview
8.2.2 Case Management Market, Revenue and Forecast to 2030 (US$ Million)
8.3 Case Coordination
8.3.1 Overview
8.3.2 Case Coordination Market, Revenue and Forecast to 2030 (US$ Million)
8.4 Community Outreach
8.4.1 Overview
8.4.2 Community Outreach Market, Revenue and Forecast to 2030 (US$ Million)
8.5 Others
8.5.1 Overview
8.5.2 Others Market, Revenue and Forecast to 2030 (US$ Million)
9. Europe Healthcare CRM Market Analysis - By End User
9.1 Providers
9.1.1 Overview
9.1.2 Providers Market, Revenue and Forecast to 2030 (US$ Million)
9.2 Payers
9.2.1 Overview
9.2.2 Payers Market, Revenue and Forecast to 2030 (US$ Million)
9.3 Others
9.3.1 Overview
9.3.2 Others Market, Revenue and Forecast to 2030 (US$ Million)
10. Europe Healthcare CRM Market - Country Analysis
10.1 Europe Healthcare CRM Market Revenue and Forecast and Analysis - By Country
10.1.1 Europe Healthcare CRM Market Revenue and Forecast and Analysis - By Country
10.1.1.1 Germany: Europe Healthcare CRM Market Revenue and Forecast to 2030 (US$ Mn)
10.1.1.1.1 Germany: Europe Healthcare CRM Market Breakdown by Deployment Mode
10.1.1.1.2 Germany: Europe Healthcare CRM Market Breakdown by Product Type
10.1.1.1.3 Germany: Europe Healthcare CRM Market Breakdown by Application
10.1.1.1.3.1 Germany: Europe Healthcare CRM Market Breakdown by Case Management
10.1.1.1.3.2 Germany: Europe Healthcare CRM Market Breakdown by Community Outreach
10.1.1.1.3.3 Germany: Europe Healthcare CRM Market Breakdown by Case Coordination
10.1.1.1.4 Germany: Europe Healthcare CRM Market Breakdown by End User
10.1.1.2 UK: Europe Healthcare CRM Market Revenue and Forecast to 2030 (US$ Mn)
10.1.1.2.1 UK: Europe Healthcare CRM Market Breakdown by Deployment Mode
10.1.1.2.2 UK: Europe Healthcare CRM Market Breakdown by Product Type
10.1.1.2.3 UK: Europe Healthcare CRM Market Breakdown by Application
10.1.1.2.3.1 UK: Europe Healthcare CRM Market Breakdown by Case Management
10.1.1.2.3.2 UK: Europe Healthcare CRM Market Breakdown by Community Outreach
10.1.1.2.3.3 UK: Europe Healthcare CRM Market Breakdown by Case Coordination
10.1.1.2.4 UK: Europe Healthcare CRM Market Breakdown by End User
10.1.1.3 France: Europe Healthcare CRM Market Revenue and Forecast to 2030 (US$ Mn)
10.1.1.3.1 France: Europe Healthcare CRM Market Breakdown by Deployment Mode
10.1.1.3.2 France: Europe Healthcare CRM Market Breakdown by Product Type
10.1.1.3.3 France: Europe Healthcare CRM Market Breakdown by Application
10.1.1.3.3.1 France: Europe Healthcare CRM Market Breakdown by Case Management
10.1.1.3.3.2 France: Europe Healthcare CRM Market Breakdown by Community Outreach
10.1.1.3.3.3 France: Europe Healthcare CRM Market Breakdown by Case Coordination
10.1.1.3.4 France: Europe Healthcare CRM Market Breakdown by End User
10.1.1.4 Italy: Europe Healthcare CRM Market Revenue and Forecast to 2030 (US$ Mn)
10.1.1.4.1 Italy: Europe Healthcare CRM Market Breakdown by Deployment Mode
10.1.1.4.2 Italy: Europe Healthcare CRM Market Breakdown by Product Type
10.1.1.4.3 Italy: Europe Healthcare CRM Market Breakdown by Application
10.1.1.4.3.1 Italy: Europe Healthcare CRM Market Breakdown by Case Management
10.1.1.4.3.2 Italy: Europe Healthcare CRM Market Breakdown by Community Outreach
10.1.1.4.3.3 Italy: Europe Healthcare CRM Market Breakdown by Case Coordination
10.1.1.4.4 Italy: Europe Healthcare CRM Market Breakdown by End User
10.1.1.5 Spain: Europe Healthcare CRM Market Revenue and Forecast to 2030 (US$ Mn)
10.1.1.5.1 Spain: Europe Healthcare CRM Market Breakdown by Deployment Mode
10.1.1.5.2 Spain: Europe Healthcare CRM Market Breakdown by Product Type
10.1.1.5.3 Spain: Europe Healthcare CRM Market Breakdown by Application
10.1.1.5.3.1 Spain: Europe Healthcare CRM Market Breakdown by Case Management
10.1.1.5.3.2 Spain: Europe Healthcare CRM Market Breakdown by Community Outreach
10.1.1.5.3.3 Spain: Europe Healthcare CRM Market Breakdown by Case Coordination
10.1.1.5.4 Spain: Europe Healthcare CRM Market Breakdown by End User
10.1.1.6 Rest of Europe: Europe Healthcare CRM Market Revenue and Forecast to 2030 (US$ Mn)
10.1.1.6.1 Rest of Europe: Europe Healthcare CRM Market Breakdown by Deployment Mode
10.1.1.6.2 Rest of Europe: Europe Healthcare CRM Market Breakdown by Product Type
10.1.1.6.3 Rest of Europe: Europe Healthcare CRM Market Breakdown by Application
10.1.1.6.3.1 Rest of Europe: Europe Healthcare CRM Market Breakdown by Case Management
10.1.1.6.3.2 Rest of Europe: Europe Healthcare CRM Market Breakdown by Community Outreach
10.1.1.6.3.3 Rest of Europe: Europe Healthcare CRM Market Breakdown by Case Coordination
10.1.1.6.4 Rest of Europe: Europe Healthcare CRM Market Breakdown by End User
11. Healthcare CRM Market Industry Landscape
11.1 Overview
12. Company Profiles
12.1 Pegasystems Inc
12.1.1 Key Facts
12.1.2 Business Description
12.1.3 Products and Services
12.1.4 Financial Overview
12.1.5 SWOT Analysis
12.1.6 Key Developments
12.2 Sage Group Plc
12.2.1 Key Facts
12.2.2 Business Description
12.2.3 Products and Services
12.2.4 Financial Overview
12.2.5 SWOT Analysis
12.2.6 Key Developments
12.3 IQVIA Holdings Inc
12.3.1 Key Facts
12.3.2 Business Description
12.3.3 Products and Services
12.3.4 Financial Overview
12.3.5 SWOT Analysis
12.3.6 Key Developments
12.4 Pipedrive Inc
12.4.1 Key Facts
12.4.2 Business Description
12.4.3 Products and Services
12.4.4 Financial Overview
12.4.5 SWOT Analysis
12.4.6 Key Developments
12.5 Zendesk Inc
12.5.1 Key Facts
12.5.2 Business Description
12.5.3 Products and Services
12.5.4 Financial Overview
12.5.5 SWOT Analysis
12.5.6 Key Developments
12.6 SugarCRM Inc
12.6.1 Key Facts
12.6.2 Business Description
12.6.3 Products and Services
12.6.4 Financial Overview
12.6.5 SWOT Analysis
12.6.6 Key Developments
12.7 SAP SE
12.7.1 Key Facts
12.7.2 Business Description
12.7.3 Products and Services
12.7.4 Financial Overview
12.7.5 SWOT Analysis
12.7.6 Key Developments
12.8 Veeva Systems Inc
12.8.1 Key Facts
12.8.2 Business Description
12.8.3 Products and Services
12.8.4 Financial Overview
12.8.5 SWOT Analysis
12.8.6 Key Developments
12.9 Oracle Corp
12.9.1 Key Facts
12.9.2 Business Description
12.9.3 Products and Services
12.9.4 Financial Overview
12.9.5 SWOT Analysis
12.9.6 Key Developments
12.10 ScienceSoft USA Corp
12.10.1 Key Facts
12.10.2 Business Description
12.10.3 Products and Services
12.10.4 Financial Overview
12.10.5 SWOT Analysis
12.10.6 Key Developments
12.11 Microsoft Corp
12.11.1 Key Facts
12.11.2 Business Description
12.11.3 Products and Services
12.11.4 Financial Overview
12.11.5 SWOT Analysis
12.11.6 Key Developments
12.12 Salesforce Inc
12.12.1 Key Facts
12.12.2 Business Description
12.12.3 Products and Services
12.12.4 Financial Overview
12.12.5 SWOT Analysis
12.12.6 Key Developments
12.13 International Business Machines Corp
12.13.1 Key Facts
12.13.2 Business Description
12.13.3 Products and Services
12.13.4 Financial Overview
12.13.5 SWOT Analysis
12.13.6 Key Developments
13. Appendix
13.1 About The Insight Partners
13.2 Glossary of Terms
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List of Tables
Table 1. Europe Healthcare CRM Market Segmentation
Table 2. Largest Healthcare Data Breaches (2009-2022) as per the HIPAA Journal
Table 3. Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Million)
Table 4. Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Million) - By Deployment Mode
Table 5. Europe Healthcare CRM Market - Revenue and Forecast to 2030(US$ Million) - By Product Type
Table 6. Europe Healthcare CRM Market - Revenue and Forecast to 2030(US$ Million) - By Application
Table 7. Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Million) - By End User
Table 8. Germany: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Deployment Mode
Table 9. Germany: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Product Type
Table 10. Germany: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Application
Table 11. Germany: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Management
Table 12. Germany: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Community Outreach
Table 13. Germany: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Coordination
Table 14. Germany: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By End User
Table 15. UK: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Deployment Mode
Table 16. UK: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Product Type
Table 17. UK: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Application
Table 18. UK: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Management
Table 19. UK: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Community Outreach
Table 20. UK: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Coordination
Table 21. UK: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By End User
Table 22. France: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Deployment Mode
Table 23. France: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Product Type
Table 24. France: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Application
Table 25. France: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Management
Table 26. France: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Community Outreach
Table 27. France: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Coordination
Table 28. France: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By End User
Table 29. Italy: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Deployment Mode
Table 30. Italy: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Product Type
Table 31. Italy: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Application
Table 32. Italy: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Management
Table 33. Italy: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Community Outreach
Table 34. Italy: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Coordination
Table 35. Italy: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By End User
Table 36. Spain: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Deployment Mode
Table 37. Spain: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Product Type
Table 38. Spain: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Application
Table 39. Spain: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Management
Table 40. Spain: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Community Outreach
Table 41. Spain: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Coordination
Table 42. Spain: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By End User
Table 43. Rest of Europe: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Deployment Mode
Table 44. Rest of Europe: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Product Type
Table 45. Rest of Europe: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Application
Table 46. Rest of Europe: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Management
Table 47. Rest of Europe: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Community Outreach
Table 48. Rest of Europe: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Coordination
Table 49. Rest of Europe: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By End User
Table 50. Recent Growth Strategies in the Healthcare CRM Market
Table 51. Glossary of Terms, Healthcare CRM Market
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List of Figures
Figure 1. Europe Healthcare CRM Market Segmentation, By Country
Figure 2. Impact Analysis of Drivers and Restraints
Figure 3. Europe Healthcare CRM Market Revenue (US$ Million), 2022 - 2030
Figure 4. Europe Healthcare CRM Market Share (%) - By Deployment Mode, 2022 and 2030
Figure 5. Cloud Based Market Revenue and Forecasts to 2030 (US$ Million)
Figure 6. On-premise Market Revenue and Forecasts to 2030 (US$ Million)
Figure 7. Europe Healthcare CRM Market Share (%) - By Product Type, 2022 and 2030
Figure 8. Operational CRM Market Revenue and Forecasts to 2030 (US$ Million)
Figure 9. Analytical CRM Market Revenue and Forecasts to 2030 (US$ Million)
Figure 10. Collaborative CRM Market Revenue and Forecasts to 2030 (US$ Million)
Figure 11. Europe Healthcare CRM Market Share (%) - By Application, 2022 and 2030
Figure 12. Relationship Management Market Revenue and Forecasts to 2030 (US$ Million)
Figure 13. Case Management Market Revenue and Forecasts to 2030 (US$ Million)
Figure 14. Case Coordination Market Revenue and Forecasts to 2030 (US$ Million)
Figure 15. Community Outreach Market Revenue and Forecasts to 2030 (US$ Million)
Figure 16. Others Market Revenue and Forecasts to 2030 (US$ Million)
Figure 17. Europe Healthcare CRM Market Share (%) - By End User, 2022 and 2030
Figure 18. Providers Market Revenue and Forecasts to 2030 (US$ Million)
Figure 19. Payers Market Revenue and Forecasts to 2030 (US$ Million)
Figure 20. Others Market Revenue and Forecasts to 2030 (US$ Million)
Figure 21. Europe Healthcare CRM Market Breakdown by Key Countries - Revenue (2022) (US$ Million)
Figure 22. Europe Healthcare CRM Market Breakdown by Key Countries, 2022 and 2030 (%)
Figure 23. Germany: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn)
Figure 24. UK: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn)
Figure 25. France: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn)
Figure 26. Italy: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn)
Figure 27. Spain: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn)
Figure 28. Rest of Europe: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn)
1. International Business Machines Corp
2. IQVIA Holdings Inc
3. Microsoft Corp
4. Oracle Corp
5. Pegasystems Inc
6. Pipedrive Inc
7. Sage Group Plc
8. Salesforce Inc
9. SAP SE
10. ScienceSoft USA Corp
11. SugarCRM Inc
12. Veeva Systems Inc
13. Zendesk Inc
- Save and reduce time carrying out entry-level research by identifying the growth, size, leading players, and segments in the Europe healthcare CRM market.
- Highlights key business priorities in order to assist companies to realign their business strategies.
- The key findings and recommendations highlight crucial progressive industry trends in the Europe healthcare CRM market, thereby allowing players across the value chain to develop effective long-term strategies.
- Develop/modify business expansion plans by using substantial growth offering developed and emerging markets.
- Scrutinize in-depth Europe market trends and outlook coupled with the factors driving the Europe healthcare CRM market, as well as those hindering it.
- Enhance the decision-making process by understanding the strategies that underpin commercial interest with respect to client products, segmentation, pricing, and distribution.