Prévisions du marché des systèmes de gestion de files d’attente en Europe jusqu’en 2027 – Impact du COVID-19 et analyse régionale par type (file d’attente virtuelle, file d’attente linéaire) ; Composant (Solution, Services) ; Application (hôpitaux, BFSI, points de vente au détail, fournisseurs de services publics et aéroports, restaurants, bureaux gouvernementaux, autres) et pays
Introduction au marché
Le marché des systèmes de gestion de files d\'attente a connu une croissance constante au fil des ans en raison de la hausse en demande pour structurer et gérer les files d’attente de manière efficace et pratique. En raison du risque de perte de clients, les utilisateurs finaux se concentrent de plus en plus sur l\'achat et le déploiement de technologies avancées, telles que des systèmes de gestion de files d\'attente, pour garantir la satisfaction des clients en leur laissant suffisamment de temps au comptoir pour interagir. L\'accent toujours croissant mis sur l\'amélioration de la satisfaction des clients génère une demande importante de systèmes de file d\'attente linéaires et de systèmes de files d\'attente virtuelles. De plus, dans le but d\'améliorer l\'efficacité du travail et de réduire le désordre dans les files d\'attente, la demande d\'un système de gestion de files d\'attente technologiquement avancé augmente, ce qui soutient la croissance du marché pour la même chose.
Aperçu et dynamique du marché
Le marché européen des systèmes de gestion de files d\'attente devrait atteindre 173,22 millions de dollars d’ici 2027, contre 111,35 millions de dollars en 2019 ; on estime qu\'elle augmentera à un TCAC de 6,0 % entre 2020 et 2027. Une file d\'attente non organisée dans un magasin de détail pourrait finir par perdre des clients, car les acheteurs auraient tendance à opter pour des magasins concurrents. Pour lutter contre de tels cas, plusieurs fournisseurs de services de vente au détail mettent en œuvre des systèmes de gestion des files d\'attente qui les aident à fidéliser leurs clients pendant une période prolongée. De plus, les solutions de gestion des files d\'attente aident les prestataires de services à optimiser les coûts opérationnels. L\'adoption et le déploiement de systèmes intelligents de gestion des clients permettent aux fournisseurs de services d\'en savoir plus sur le flux des clients. Ces technologies intelligentes sont capables de fournir aux fournisseurs de services une analyse approfondie des modèles de comportement des clients, de leur richesse et de la distribution des services dans l\'environnement. span>
Segments clés du marché
En termes de type, le segment des files d\'attente virtuelles représentait une part plus importante des le marché européen des systèmes de gestion de files d\'attente en 2019. En termes de composants, le segment des solutions détenait une part de marché plus importante en 2019. En outre, le segment BFSI détenait la plus grande part de marché en termes d\'applications en 2019.
Principales sources et entreprises répertoriées
Quelques principales sources primaires et secondaires mentionnées pour la préparation de ce rapport sur le système de gestion des files d\'attente Le marché européen comprend, entre autres, les sites Web des entreprises, les rapports annuels, les rapports financiers, les documents gouvernementaux nationaux et les bases de données statistiques. Les principales sociétés répertoriées dans le rapport sont Qmatic, Q-nomy Inc., Wavetec, Aurionpro Solutions Limited et Advantech Co. Ltd., entre autres.
Raisons de Acheter le rapport
- Comprendre le paysage du marché européen des systèmes de gestion de files d\'attente et identifier les segments de marché les plus susceptibles de garantir un rendement élevé
- Gardez une longueur d\'avance en comprenant le paysage concurrentiel en constante évolution du marché
- Planifiez efficacement les fusions et acquisitions et les accords de partenariat sur le marché européen des systèmes de gestion de files d\'attente en identifiant le marché segments avec les ventes probables les plus prometteuses
- Prenez des décisions commerciales éclairées à partir d\'une analyse perspicace et complète des performances du marché de divers segments de marché
- Obtenir des prévisions de revenus pour le marché en fonction de différents segments pour la période de 2020 à 2027
SEGMENTATION DU MARCHÉ DES SYSTÈMES DE GESTION DE QUEUES EN EUROPE
Par type
- File d\'attente virtuelle
- File d\'attente linéaire
Par composant
- Solutions
- Services
Par application
- Hôpitaux
- BFSI
- Points de vente
- Fournisseurs de services publics et aéroports
- Restaurants
- Bureaux gouvernementaux
- Autres
Par pays
- Allemagne
- France
- Italie
- Royaume-Uni
- Russie
- Reste de l\'Europe
Société Profils
- Qmatic
- Q-nomy Inc.
- Wavetec
- Aurionpro Solutions Limited
- Advantech Co. Ltd.
Table of Content
1. Introduction
1.1 The Insight Partners Research Report Guidance
1.2 Market Segmentation
2. Executive Summary
2.1 Key Insights
2.2 Market Attractiveness
3. Research Methodology
3.1 Coverage
3.2 Secondary Research
3.3 Primary Research
4. Europe Queue Management System Market Landscape
4.1 Overview
4.2 Ecosystem Analysis
4.2.1 List of Vendors in Value Chain:
5. Europe Queue Management System Market - Key Industry Dynamics
5.1 Drivers
5.1.1 Rising Focus on Service Quality Enhancement in Various Sectors
5.1.2 Increasing Demand in Healthcare Sector
5.1.3 Increasing Adoption to Manage Customer Traffic and Retain Customers
5.2 Market Restraints
5.2.1 Tremendous Growth in E-commerce Worldwide
5.2.2 Evolution of Mobile Apps by BFSI Sector
5.3 Market Opportunities
5.3.1 Implementing Artificial Intelligence in Queue Management System
5.4 Future Trends
5.4.1 Escalating Demand for Virtual Queue System
5.5 Impact of Drivers and Restraints:
6. Queue Management System Market - Europe Market Analysis
6.1 Europe Queue Management System Market Revenue (US$ Million), 2022 - 2030
6.2 Europe Queue Management System Market Forecast and Analysis
7. Europe Queue Management System Market Analysis - Type
7.1 Virtual Queuing
7.1.1 Overview
7.1.2 Virtual Queuing Market Revenue and Forecasts to 2030 (US$ Million)
7.2 Linear Queuing
7.2.1 Overview
7.2.2 Linear Queuing Market Revenue and Forecasts to 2030 (US$ Million)
8. Europe Queue Management System Market Analysis - Component
8.1 Solution
8.1.1 Overview
8.1.2 Solution Market Revenue and Forecasts to 2030 (US$ Million)
8.2 Services
8.2.1 Overview
8.2.2 Services Market Revenue and Forecasts to 2030 (US$ Million)
9. Europe Queue Management System Market Analysis - Application
9.1 BFSI
9.1.1 Overview
9.1.2 BFSI Market Revenue and Forecasts to 2030 (US$ Million)
9.2 Hospitals
9.2.1 Overview
9.2.2 Hospitals Market Revenue and Forecasts to 2030 (US$ Million)
9.3 Retail Outlets
9.3.1 Overview
9.3.2 Retail Outlets Market Revenue and Forecasts to 2030 (US$ Million)
9.4 Utility Service Providers and Airports
9.4.1 Overview
9.4.2 Utility Service Providers and Airports Market Revenue and Forecasts to 2030 (US$ Million)
9.5 Restaurants
9.5.1 Overview
9.5.2 Restaurants Market Revenue and Forecasts to 2030 (US$ Million)
9.6 Government Offices
9.6.1 Overview
9.6.2 Government Offices Market Revenue and Forecasts to 2030 (US$ Million)
9.7 Others
9.7.1 Overview
9.7.2 Others Market Revenue and Forecasts to 2030 (US$ Million)
10. Europe Queue Management System Market - Country Analysis
10.1 Overview
10.1.1 Europe Queue Management System Market Revenue and Forecasts and Analysis - By Countries
10.1.1.1 France: Europe Queue Management System Market Revenue and Forecasts to 2030 (US$ Mn)
10.1.1.1.1 France: Europe Queue Management System Market Breakdown by Type
10.1.1.1.2 France: Europe Queue Management System Market Breakdown by Component
10.1.1.1.3 France: Europe Queue Management System Market Breakdown by Application
10.1.1.2 Germany: Europe Queue Management System Market Revenue and Forecasts to 2030 (US$ Mn)
10.1.1.2.1 Germany: Europe Queue Management System Market Breakdown by Type
10.1.1.2.2 Germany: Europe Queue Management System Market Breakdown by Component
10.1.1.2.3 Germany: Europe Queue Management System Market Breakdown by Application
10.1.1.3 UK: Europe Queue Management System Market Revenue and Forecasts to 2030 (US$ Mn)
10.1.1.3.1 UK: Europe Queue Management System Market Breakdown by Type
10.1.1.3.2 UK: Europe Queue Management System Market Breakdown by Component
10.1.1.3.3 UK: Europe Queue Management System Market Breakdown by Application
10.1.1.4 Italy: Europe Queue Management System Market Revenue and Forecasts to 2030 (US$ Mn)
10.1.1.4.1 Italy: Europe Queue Management System Market Breakdown by Type
10.1.1.4.2 Italy: Europe Queue Management System Market Breakdown by Component
10.1.1.4.3 Italy: Europe Queue Management System Market Breakdown by Application
10.1.1.5 Russia: Europe Queue Management System Market Revenue and Forecasts to 2030 (US$ Mn)
10.1.1.5.1 Russia: Europe Queue Management System Market Breakdown by Type
10.1.1.5.2 Russia: Europe Queue Management System Market Breakdown by Component
10.1.1.5.3 Russia: Europe Queue Management System Market Breakdown by Application
10.1.1.6 Rest of Europe: Europe Queue Management System Market Revenue and Forecasts to 2030 (US$ Mn)
10.1.1.6.1 Rest of Europe: Europe Queue Management System Market Breakdown by Type
10.1.1.6.2 Rest of Europe: Europe Queue Management System Market Breakdown by Component
10.1.1.6.3 Rest of Europe: Europe Queue Management System Market Breakdown by Application
11. Competitive Landscape
11.1 Heat Map Analysis By Key Players
11.2 Company Positioning & Concentration
12. Queue Management System Market Industry Landscape
12.1 Overview
12.2 Market Initiative
12.3 Product Development
13. Company Profiles
13.1 Q-MATIC Group AB
13.1.1 Key Facts
13.1.2 Business Description
13.1.3 Products and Services
13.1.4 Financial Overview
13.1.5 SWOT Analysis
13.1.6 Key Developments
13.2 Qminder Ltd
13.2.1 Key Facts
13.2.2 Business Description
13.2.3 Products and Services
13.2.4 Financial Overview
13.2.5 SWOT Analysis
13.2.6 Key Developments
13.3 Q-nomy Inc
13.3.1 Key Facts
13.3.2 Business Description
13.3.3 Products and Services
13.3.4 Financial Overview
13.3.5 SWOT Analysis
13.3.6 Key Developments
13.4 Aurionpro Solutions Ltd
13.4.1 Key Facts
13.4.2 Business Description
13.4.3 Products and Services
13.4.4 Financial Overview
13.4.5 SWOT Analysis
13.4.6 Key Developments
13.5 Advantech Co Ltd
13.5.1 Key Facts
13.5.2 Business Description
13.5.3 Products and Services
13.5.4 Financial Overview
13.5.5 SWOT Analysis
13.5.6 Key Developments
13.6 AKIS Technologies UAB
13.6.1 Key Facts
13.6.2 Business Description
13.6.3 Products and Services
13.6.4 Financial Overview
13.6.5 SWOT Analysis
13.6.6 Key Developments
14. Appendix
14.1 Word Index
List of Tables
Table 1. Europe Queue Management System Market Segmentation
Table 2. Europe Queue Management System Market Revenue and Forecasts to 2030 (US$ Million)
Table 3. Europe Queue Management System Market Revenue and Forecasts to 2030 (US$ Million) - Type
Table 4. Europe Queue Management System Market Revenue and Forecasts to 2030 (US$ Million) - Component
Table 5. Europe Queue Management System Market Revenue and Forecasts to 2030 (US$ Million) - Application
Table 6. Europe Queue Management System Market, by Country - Revenue and Forecast to 2030 (USD Million)
Table 7. France: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Type
Table 8. France: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Component
Table 9. France: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Application
Table 10. Germany: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Type
Table 11. Germany: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Component
Table 12. Germany: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Application
Table 13. UK: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Type
Table 14. UK: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Component
Table 15. UK: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Application
Table 16. Italy: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Type
Table 17. Italy: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Component
Table 18. Italy: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Application
Table 19. Russia: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Type
Table 20. Russia: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Component
Table 21. Russia: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Application
Table 22. Rest of Europe: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Type
Table 23. Rest of Europe: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Component
Table 24. Rest of Europe: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Application
Table 25. Company Positioning & Concentration
Table 26. List of Abbreviation
List of Figures
Figure 1. Europe Queue Management System Market Segmentation, By Country
Figure 2. Ecosystem: Europe Queue Management System Market
Figure 3. Europe Queue Management System Market - Key Industry Dynamics
Figure 4. Impact Analysis of Drivers and Restraints
Figure 5. Europe Queue Management System Market Revenue (US$ Million), 2022 & 2030
Figure 6. Europe Queue Management System Market Share (%) - Type, 2022 and 2030
Figure 7. Virtual Queuing Market Revenue and Forecasts to 2030 (US$ Million)
Figure 8. Linear Queuing Market Revenue and Forecasts to 2030 (US$ Million)
Figure 9. Europe Queue Management System Market Share (%) - Component, 2022 and 2030
Figure 10. Solution Market Revenue and Forecasts to 2030 (US$ Million)
Figure 11. Services Market Revenue and Forecasts to 2030 (US$ Million)
Figure 12. Europe Queue Management System Market Share (%) - Application, 2022 and 2030
Figure 13. BFSI Market Revenue and Forecasts to 2030 (US$ Million)
Figure 14. Hospitals Market Revenue and Forecasts to 2030 (US$ Million)
Figure 15. Retail Outlets Market Revenue and Forecasts to 2030 (US$ Million)
Figure 16. Utility Service Providers and Airports Market Revenue and Forecasts to 2030 (US$ Million)
Figure 17. Restaurants Market Revenue and Forecasts to 2030 (US$ Million)
Figure 18. Government Offices Market Revenue and Forecasts to 2030 (US$ Million)
Figure 19. Others Market Revenue and Forecasts to 2030 (US$ Million)
Figure 20. Europe Queue Management System Market Breakdown by Key Countries, (2022) (US$ Million)
Figure 21. Europe Queue Management System Market Breakdown by Key Countries, 2022 and 2030 (%)
Figure 22. France: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn)
Figure 23. Germany: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn)
Figure 24. UK: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn)
Figure 25. Italy: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn)
Figure 26. Russia: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn)
Figure 27. Rest of Europe: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn)
Figure 28. Heat Map Analysis By Key Players
1. Q-MATIC Group AB
2. Qminder Ltd
3. Q-nomy Inc
4. Aurionpro Solutions Ltd
5. Advantech Co Ltd
6. AKIS Technologies UAB
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