Pronóstico del mercado de pagos por voz en América del Norte hasta 2030: análisis regional por componente (software y hardware), tamaño de empresa (grandes empresas y pymes) e industria (BFSI, automoción, atención médica, comercio minorista, gobierno y otros)
La preferencia por las soluciones de pago sin contacto impulsa el mercado de pagos por voz de América del Norte
La creciente preferencia por las soluciones de pago sin contacto dentro del panorama empresarial representa un cambio más amplio hacia procesos de transacción seguros y optimizados que crean una mayor demanda de pagos por voz. Este cambio está impulsado por el requisito del consumidor moderno de conveniencia, velocidad y mayor seguridad en las interacciones financieras. A medida que evoluciona el mercado global, las empresas reconocen la necesidad de satisfacer estas preferencias, lo que lleva a un aumento en la adopción de métodos de pago sin contacto. Los pagos sin contacto, facilitados por tecnologías como la comunicación de campo cercano (NFC), la identificación por radiofrecuencia (RFID) y las billeteras móviles, ofrecen una alternativa rápida y eficiente a los métodos de pago tradicionales. Según datos de Mastercard, las transacciones sin contacto experimentaron un notable crecimiento de más del 40% a nivel mundial en el primer trimestre de 2021. Además, se encontró que el 80% de estas transacciones sin contacto tenían un valor inferior a 25 dólares estadounidenses.
Los consumidores aprecian la reducción del contacto físico, la aceleración de las transacciones y la minimización de los posibles problemas de salud, que son especialmente pertinentes en el contexto de los recientes acontecimientos mundiales. Además, la experiencia de usuario fluida asociada a los pagos sin contacto fomenta la satisfacción y la lealtad del cliente. Las empresas que adoptan soluciones de pago sin contacto también se benefician de una mayor eficiencia operativa. El procesamiento más rápido de las transacciones mejora el rendimiento del cliente y reduce las colas y los tiempos de pago, lo que contribuye a una experiencia de compra general positiva. Además, el cifrado y la tokenización de datos son esenciales en las transacciones sin contacto para proporcionar una mayor seguridad y mitigar los riesgos asociados a los métodos de pago tradicionales. Por tanto, todos los factores mencionados anteriormente están impulsando el crecimiento del mercado.
Descripción general del mercado de pagos basados en voz de América del Norte
El mercado de pagos basados en voz de América del Norte está segmentado en EE. UU., Canadá y México. El panorama financiero en América del Norte está liderando la innovación impulsada por iniciativas de banca abierta, transformación digital y un enfoque continuo en la experiencia del cliente. Los tesoreros y directores financieros (CFO) están realizando un cambio continuo hacia la inversión en la modernización de los pagos, en particular en la priorización de los pagos digitales.
Según la investigación de 2023 de Banked sobre las preferencias de pago de los consumidores estadounidenses, los consumidores esperan más opciones de pago que prioricen la velocidad, la conveniencia y la seguridad y están cambiando sus métodos de pago en función de sus circunstancias. El estudio reveló que la mitad de los consumidores estadounidenses utilizarían más de un método de pago si estuviera disponible en la caja. Este porcentaje ha experimentado un aumento notable en 2022, del 43 %, con respecto a 2019, lo que demuestra la creciente flexibilidad y versatilidad que se espera de las plataformas de pago modernas. Los datos muestran que los consumidores están diversificando sus hábitos financieros, ya que el 79,2% de los encuestados utiliza entre 2 y 5 métodos de pago al mes, un aumento significativo frente al 57% en 2022. Según el mismo estudio, los monederos digitales y los servicios de pago, como Apple Pay, Google Wallet y PayPal, también están ganando terreno en EE. UU., donde el 59,6% de los encuestados afirma haberlos utilizado. El atractivo de estos monederos digitales radica en su facilidad de uso y sus funciones de seguridad mejoradas, lo que los convierte en la opción preferida de un número cada vez mayor de usuarios. Con tal aumento en el uso de métodos de pago digitales, la demanda de pagos basados en voz también está aumentando en América del Norte.
Ingresos y pronóstico del mercado de pagos basados en voz de América del Norte hasta 2030 (millones de USD)
Segmentación del mercado de pagos basados en voz de América del Norte
El mercado de pagos basados en voz de América del Norte se clasifica en componente, tamaño de la empresa, industria y país.
Según los componentes, el mercado de pagos por voz de América del Norte está segmentado en software y hardware. El segmento de software tuvo una mayor participación de mercado en 2022.
En términos de tamaño de empresa, el mercado de pagos por voz de América del Norte está segmentado en grandes empresas y pymes. El segmento de grandes empresas tuvo una mayor participación de mercado en 2022.
Según la industria, el mercado de pagos por voz de América del Norte está segmentado en BFSI, automotriz, atención médica, comercio minorista, gobierno y otros. El segmento BFSI tuvo la mayor participación de mercado en 2022.
Por país, el mercado de pagos por voz de América del Norte está segmentado en EE. UU., Canadá y México. Estados Unidos dominó la participación de mercado de pagos basados en voz en América del Norte en 2022.
Amazon.com Inc, Cerence Inc, Google LLC, Huawei Technologies Co Ltd, NCR VOYIX Corp, PayPal Holdings Inc, Paysafe Limited y PCI Pal son algunas de las empresas líderes que operan en el mercado de pagos basados en voz de América del Norte.
TABLE OF CONTENTS
1. Introduction
1.1 The Insight Partners Research Report Guidance
1.2 Market Segmentation
2. Executive Summary
2.1 Key Insights
2.2 Market Attractiveness
3. Research Methodology
3.1 Coverage
3.2 Secondary Research
3.3 Primary Research
4. North America Voice-Based Payments Market Landscape
4.1 Overview
4.2 Ecosystem Analysis
4.2.1 Solution and Service Providers:
4.2.2 End Users
4.2.3 List of Vendors in Value Chain:
5. North America Voice-Based Payments Market - Key Market Dynamics
5.1 Market Drivers
5.1.1 Preference for Contactless Payment Solutions
5.1.2 Advancements in Natural Language Processing (NLP) Technology
5.1.3 Widespread Use of Smartphones and Smart Speakers
5.2 Market Restraints
5.2.1 Security Concerns
5.2.2 Limited Accuracy in Voice Recognition Technology
5.3 Market Opportunities
5.3.1 Adoption of Artificial Intelligence (AI)
5.4 Future Trends
5.4.1 Increasing Adoption by Retail Sector
5.5 Impact of Drivers and Restraints:
6. Voice-Based Payments Market - North America Analysis
6.1 North America Voice-Based Payments Market Revenue (US$ Million), 2020-2030
6.2 North America Voice-Based Payments Market Forecast Analysis
7. North America Voice-Based Payments Market Analysis - by Component
7.1 Software
7.1.1 Overview
7.1.2 Software: Voice-Based Payments Market - Revenue and Forecast to 2030 (US$ Million)
7.2 Hardware
7.2.1 Overview
7.2.2 Hardware: Voice-Based Payments Market - Revenue and Forecast to 2030 (US$ Million)
8. North America Voice-Based Payments Market Analysis - by Enterprise Size
8.1 Large Enterprises
8.1.1 Overview
8.1.2 Large Enterprises: Voice-Based Payments Market - Revenue and Forecast to 2030 (US$ Million)
8.2 SMEs
8.2.1 Overview
8.2.2 SMEs: Voice-Based Payments Market - Revenue and Forecast to 2030 (US$ Million)
9. North America Voice-Based Payments Market Analysis - by Industry
9.1 BFSI
9.1.1 Overview
9.1.2 BFSI: Voice-Based Payments Market - Revenue and Forecast to 2030 (US$ Million)
9.2 Automotive
9.2.1 Overview
9.2.2 Automotive: Voice-Based Payments Market - Revenue and Forecast to 2030 (US$ Million)
9.3 Healthcare
9.3.1 Overview
9.3.2 Healthcare: Voice-Based Payments Market - Revenue and Forecast to 2030 (US$ Million)
9.4 Retail
9.4.1 Overview
9.4.2 Retail: Voice-Based Payments Market - Revenue and Forecast to 2030 (US$ Million)
9.5 Government
9.5.1 Overview
9.5.2 Government: Voice-Based Payments Market - Revenue and Forecast to 2030 (US$ Million)
9.6 Others
9.6.1 Overview
9.6.2 Others: Voice-Based Payments Market - Revenue and Forecast to 2030 (US$ Million)
10. North America Voice-Based Payments Market - Country Analysis
10.1 North America Voice-Based Payments Market
10.1.1 North America Voice-Based Payments Market - Revenue and Forecast Analysis - by Country
10.1.1.1 North America Voice-Based Payments Market - Revenue and Forecast Analysis - by Country
10.1.1.2 United States: Voice-Based Payments Market - Revenue and Forecast to 2030 (US$ Million)
10.1.1.2.1 United States: Voice-Based Payments Market Breakdown, by Component
10.1.1.2.2 United States: Voice-Based Payments Market Breakdown, by Enterprise Size
10.1.1.2.3 United States: Voice-Based Payments Market Breakdown, by Industry
10.1.1.3 Canada: Voice-Based Payments Market - Revenue and Forecast to 2030 (US$ Million)
10.1.1.3.1 Canada: Voice-Based Payments Market Breakdown, by Component
10.1.1.3.2 Canada: Voice-Based Payments Market Breakdown, by Enterprise Size
10.1.1.3.3 Canada: Voice-Based Payments Market Breakdown, by Industry
10.1.1.4 Mexico: Voice-Based Payments Market - Revenue and Forecast to 2030 (US$ Million)
10.1.1.4.1 Mexico: Voice-Based Payments Market Breakdown, by Component
10.1.1.4.2 Mexico: Voice-Based Payments Market Breakdown, by Enterprise Size
10.1.1.4.3 Mexico: Voice-Based Payments Market Breakdown, by Industry
11. Competitive Landscape
11.1 Company Positioning & Concentration
11.2 Heat Map Analysis by Key Players
12. Industry Landscape
12.1 Overview
12.2 Market Initiative
12.3 New Product Development
13. Company Profiles
13.1 Amazon.com Inc
13.1.1 Key Facts
13.1.2 Business Description
13.1.3 Products and Services
13.1.4 Financial Overview
13.1.5 WOT Analysis
13.1.6 Key Developments
13.2 NCR VOYIX Corp
13.2.1 Key Facts
13.2.2 Business Description
13.2.3 Products and Services
13.2.4 Financial Overview
13.2.5 SWOT Analysis
13.2.6 Key Developments
13.3 Google LLC
13.3.1 Key Facts
13.3.2 Business Description
13.3.3 Products and Services
13.3.4 Financial Overview
13.3.5 SWOT Analysis
13.3.6 Key Developments
13.4 PayPal Holdings Inc
13.4.1 Key Facts
13.4.2 Business Description
13.4.3 Products and Services
13.4.4 Financial Overview
13.4.5 SWOT Analysis
13.4.6 Key Developments
13.5 Paysafe Limited
13.5.1 Key Facts
13.5.2 Business Description
13.5.3 Products and Services
13.5.4 Financial Overview
13.5.5 SWOT Analysis
13.5.6 Key Developments
13.6 Cerence Inc
13.6.1 Key Facts
13.6.2 Business Description
13.6.3 Products and Services
13.6.4 Financial Overview
13.6.5 SWOT Analysis
13.6.6 Key Developments
13.7 Huawei Technologies Co Ltd
13.7.1 Key Facts
13.7.2 Business Description
13.7.3 Products and Services
13.7.4 Financial Overview
13.7.5 SWOT Analysis
13.7.6 Key Developments
13.8 PCI Pal
13.8.1 Key Facts
13.8.2 Business Description
13.8.3 Products and Services
13.8.4 Financial Overview
13.8.5 SWOT Analysis
13.8.6 Key Developments
14. Appendix
14.1 About The Insight Partners
List of Tables
Table 1. North America Voice-Based Payments Market Segmentation
Table 2. North America Voice-Based Payments Market - Revenue and Forecast to 2030 (US$ Million)
Table 3. North America Voice-Based Payments Market - Revenue and Forecast to 2030 (US$ Million) - by Component
Table 4. North America Voice-Based Payments Market - Revenue and Forecast to 2030 (US$ Million) - by Enterprise Size
Table 5. North America Voice-Based Payments Market - Revenue and Forecast to 2030 (US$ Million) - by Industry
Table 6. North America Voice-Based Payments Market - Revenue and Forecast to 2030 (US$ Million) - by Country
Table 7. United States: Voice-Based Payments Market - Revenue and Forecast to 2030 (US$ Million) - by Component
Table 8. United States: Voice-Based Payments Market - Revenue and Forecast to 2030 (US$ Million) - by Enterprise Size
Table 9. United States: Voice-Based Payments Market - Revenue and Forecast to 2030 (US$ Million) - by Industry
Table 10. Canada: Voice-Based Payments Market - Revenue and Forecast to 2030 (US$ Million) - by Component
Table 11. Canada: Voice-Based Payments Market - Revenue and Forecast to 2030 (US$ Million) - by Enterprise Size
Table 12. Canada: Voice-Based Payments Market - Revenue and Forecast to 2030 (US$ Million) - by Industry
Table 13. Mexico: Voice-Based Payments Market - Revenue and Forecast to 2030 (US$ Million) - by Component
Table 14. Mexico: Voice-Based Payments Market - Revenue and Forecast to 2030 (US$ Million) - by Enterprise Size
Table 15. Mexico: Voice-Based Payments Market - Revenue and Forecast to 2030 (US$ Million) - by Industry
Table 16. Heat Map Analysis by Key Players
Table 17. Appendix
List of Figures
Figure 1. North America Voice-Based Payments Market Segmentation, by Country
Figure 2. Ecosystem: Voice-Based Payments Market
Figure 3. North America Voice-Based Payments Market - Key Market Dynamics
Figure 4. Impact Analysis of Drivers and Restraints
Figure 5. North America Voice-Based Payments Market Revenue (US$ Million), 2020-2030
Figure 6. Voice-Based Payments Market Share (%) - by Component (2022 and 2030)
Figure 7. Software: Voice-Based Payments Market - Revenue and Forecast to 2030 (US$ Million)
Figure 8. Hardware: Voice-Based Payments Market - Revenue and Forecast to 2030 (US$ Million)
Figure 9. North America Voice-Based Payments Market Share (%) - by Enterprise Size (2022 and 2030)
Figure 10. Large Enterprises: Voice-Based Payments Market - Revenue and Forecast to 2030 (US$ Million)
Figure 11. SMEs: Voice-Based Payments Market - Revenue and Forecast to 2030 (US$ Million)
Figure 12. North America Voice-Based Payments Market Share (%) - by Industry (2022 and 2030)
Figure 13. BFSI: Voice-Based Payments Market - Revenue and Forecast to 2030 (US$ Million)
Figure 14. Automotive: Voice-Based Payments Market - Revenue and Forecast to 2030 (US$ Million)
Figure 15. Healthcare: Voice-Based Payments Market - Revenue and Forecast to 2030 (US$ Million)
Figure 16. Retail: Voice-Based Payments Market - Revenue and Forecast to 2030 (US$ Million)
Figure 17. Government: Voice-Based Payments Market - Revenue and Forecast to 2030 (US$ Million)
Figure 18. Others: Voice-Based Payments Market - Revenue and Forecast to 2030 (US$ Million)
Figure 19. North America Voice-Based Payments Market, by Key Country - Revenue (2022) (US$ Million)
Figure 20. North America Voice-Based Payments Market Breakdown, by Key Countries, 2022 and 2030 (%)
Figure 21. United States: Voice-Based Payments Market - Revenue and Forecast to 2030(US$ Million)
Figure 22. Canada: Voice-Based Payments Market - Revenue and Forecast to 2030(US$ Million)
Figure 23. Mexico: Voice-Based Payments Market - Revenue and Forecast to 2030(US$ Million)
Figure 24. Company Positioning & Concentration
- Amazon.com Inc
- Cerence Inc
- Google LLC
- Huawei Technologies Co Ltd
- NCR VOYIX Corp
- PayPal Holdings Inc
- Paysafe Limited
- PCI Pal
- Save and reduce time carrying out entry-level research by identifying the growth, size, leading players, and segments in the North America voice-based payments market.
- Highlights key business priorities in order to assist companies to realign their business strategies.
- The key findings and recommendations highlight crucial progressive industry trends in the North America voice-based payments market, thereby allowing players across the value chain to develop effective long-term strategies.
- Develop/modify business expansion plans by using substantial growth offering developed and emerging markets.
- Scrutinize in-depth North America market trends and outlook coupled with the factors driving the North America voice-based payments market, as well as those hindering it.
- Enhance the decision-making process by understanding the strategies that underpin commercial interest with respect to client products, segmentation, pricing, and distribution.