Pronóstico del mercado de gestión de TI como servicio en América del Norte hasta 2031: análisis regional, por aplicación (supervisión de sistemas y redes, gestión de cumplimiento y seguridad, gestión de activos, gestión del rendimiento de la infraestructura, gestión de configuración y cambios, entre otros), tamaño de la empresa (grandes empresas y pymes) y usuario final (TI y telecomunicaciones, BFSI, atención médica y ciencias biológicas, fabricación, educación superior, comercio minorista, energía y servicios públicos, organizaciones sin fines de lucro y otros)
La creciente demanda de una cultura de trabajo remoto impulsa el mercado de gestión de TI como servicio en América del Norte
El trabajo remoto se está convirtiendo en la nueva normalidad para muchas organizaciones y se ha convertido en un fenómeno en los últimos años, especialmente después de la pandemia de COVID-19. Según el informe de Gallup, Inc. de junio de 2022, el trabajo remoto se percibe continuamente como positivo, y casi el 65% de los empleados a tiempo completo están dispuestos a trabajar de forma remota en los EE. UU. Trabajar de forma remota ayuda a los empleados a reducir sus viajes y a mantener un equilibrio entre el trabajo y la vida personal. Un estudio realizado por la Oficina Nacional de Investigación Económica en enero de 2023 mostró que el trabajo remoto ahorró un promedio de 72 minutos que los empleados dedicaban a sus viajes diarios de ida y vuelta a sus trabajos presenciales durante 2021-2022. Debido a todos estos factores, la demanda de trabajo remoto está aumentando entre los empleados. Para mantener la flexibilidad en las condiciones de trabajo, las organizaciones están trabajando en la implementación de un modelo de trabajo remoto. Sin embargo, esta creciente adopción del modelo de trabajo remoto alimenta la necesidad de establecer una nueva infraestructura de TI entre las organizaciones. Para satisfacer estas necesidades, varias organizaciones están migrando a ITMaaS, ya que ayudan a las organizaciones a administrar todas sus operaciones de TI a bajo costo, lo que aumenta su demanda a nivel mundial. Los proveedores de servicios ITMaaS pueden ayudar a las organizaciones a encargarse del abastecimiento, la implementación y la administración de la infraestructura de TI de rutina.
Sus servicios pueden cubrir una variedad de aspectos del mantenimiento de software, hardware e infraestructura, incluida la implementación y el mantenimiento de la infraestructura de TI, la copia de seguridad y recuperación de datos, el abastecimiento y el soporte de software para satisfacer las necesidades del cliente, los servicios de monitoreo de seguridad y el monitoreo y administración de puntos finales. Además, ITMaaS puede ayudar a una organización a identificar el problema, implementar la herramienta ideal de monitoreo de productividad de empleados remotos, capacitar a los gerentes sobre cómo acceder a los datos de productividad y comprender las dificultades que surgen cuando los empleados trabajan desde casa. Por lo tanto, la creciente demanda de una cultura de trabajo remoto está impulsando a las organizaciones a avanzar hacia ITMaaS para implementar modelos de trabajo remoto, lo que está impulsando el crecimiento del mercado de gestión de TI como servicio.
Descripción general del mercado de gestión de TI como servicio en América del Norte
El mercado de gestión de TI como servicio en América del Norte está segmentado en EE. UU., Canadá y México. América del Norte es la primera en adoptar tecnologías y tiene una buena infraestructura de TI. Según la Administración de Comercio Internacional, EE. UU. representa un tercio del mercado mundial de tecnología de la información (TI) de US$ 5 billones, lo que lo convierte en el más grande del mundo. Además, el sector respalda 12,1 millones de empleos y contribuye con ~US$ 1,9 billones al PIB de valor agregado de EE. UU. Además, según CompTIA, hay más de 557.000 empresas de software y servicios de TI en EE. UU.
Según la Administración de Comercio Internacional, la industria de las TIC en Canadá comprende más de 43.200 empresas. De ellas, la mayor parte de ellas operan en los sectores de servicios informáticos y software. La industria está formada principalmente por pequeñas empresas, de las cuales unas 35.500 emplean a menos de diez personas. Hay casi 100 empresas importantes, incluidas filiales de corporaciones multinacionales internacionales, que emplean a más de 500 personas. Tener una industria de TI tan grande en la región está aumentando la necesidad de la gestión de TI como servicio (ITMaaS), ya que la subcontratación de estos servicios ayuda a las grandes empresas y pymes a ahorrar costes, mejorar la escalabilidad y aumentar la eficiencia.
La región también está siendo testigo de un aumento de la digitalización en el sector sanitario. Según Canada Health Infoway, los canadienses están adoptando los servicios sanitarios digitales, y también se estima que la demanda de servicios sanitarios digitales aumentará en el próximo año. Según una encuesta en línea realizada en noviembre de 2022 con 12.445 canadienses, el 94% de los canadienses estaban interesados en acceder a servicios de salud digitales. Por lo tanto, se proyecta que la creciente digitalización en el sector de la salud aumentará la necesidad de servicios ITMaaS entre los proveedores de atención médica para realizar todas las operaciones relacionadas con TI de manera eficiente.
Ingresos y pronóstico del mercado de gestión de TI como servicio en América del Norte hasta 2031 (millones de USD)
Segmentación del mercado de gestión de TI como servicio en América del Norte
El mercado de gestión de TI como servicio en América del Norte se clasifica en aplicación, tamaño de la empresa, usuario final y país.
Según la aplicación, el mercado de gestión de TI como servicio en América del Norte se segmenta en monitoreo de sistemas y redes, administración de cumplimiento y seguridad, administración de activos, administración del rendimiento de la infraestructura, administración de configuración y cambios, y otros. El segmento de monitoreo de sistemas y redes tuvo la mayor participación de mercado de administración de TI como servicio en América del Norte en 2023.
En términos de tamaño de empresa, el mercado de administración de TI como servicio en América del Norte se bifurca en grandes empresas y pymes. El segmento de grandes empresas tuvo una mayor participación de mercado de administración de TI como servicio en América del Norte en 2023.
Por usuario final, el mercado de administración de TI como servicio en América del Norte se divide en TI y telecomunicaciones, BFSI, atención médica y ciencias biológicas, fabricación, educación superior, comercio minorista, energía y servicios públicos, organizaciones sin fines de lucro y otros. El segmento de TI y telecomunicaciones tuvo la mayor participación de mercado de administración de TI como servicio en América del Norte en 2023.
Por país, el mercado de administración de TI como servicio en América del Norte está segmentado en EE. UU., Canadá y México. EE. UU. dominó la participación de mercado de administración de TI como servicio en América del Norte en 2023.
Cisco Systems Inc; Cognizant Technology Solutions Corp; Wipro Ltd; Amazon Web Services Inc; International Business Machines Corp; Fujitsu Ltd; Persistent Systems Ltd; BMC Software, Inc; HCL Technologies Ltd; Hewlett Packard Enterprise Co; Capgemini SE; Atos SE; Kyndryl Holdings Inc; Avanade Inc; Integris; Thrive Operations LLC; Rimini Street, Inc; y Neudesic, LLC son algunas de las empresas líderes que operan en el mercado de gestión de TI como servicio de América del Norte.
TABLE OF CONTENTS
1. Introduction
1.1 The Insight Partners Research Report Guidance
1.2 Market Segmentation
2. Executive Summary
2.1 Key Insights
2.2 Market Attractiveness
3. Research Methodology
3.1 Secondary Research
3.2 Primary Research
3.3 Hypothesis formulation:
3.4 Macro-economic factor analysis:
3.5 Developing base number:
3.6 Data Triangulation:
3.7 Country level data:
4. North America IT Management as a Service Market Landscape
4.1 Overview
4.1.1 ITMaaS Service Providers:
4.1.2 Regulatory Bodies:
4.1.3 End Users:
4.1.4 List of Vendors in the Value Chain
5. North America IT Management as a Service Market - Key Market Dynamics
5.1 Market Drivers
5.1.1 Rising Demand for Remote Work Culture
5.1.2 Increasing Complexity of IT Infrastructure
5.2 Market Restraints
5.2.1 Growing Data Privacy and Security Concerns
5.3 Market Opportunities
5.3.1 Rising Adoption of ITMaaS in Healthcare Industry
5.3.2 Growing Digitization in SMEs
5.4 Market Trends
5.4.1 Rising Demand for Cloud Computing
5.5 Impact of Drivers and Restraints:
6. IT Management as a Service Market - North America Analysis
6.1 North America IT Management as a Service Market Revenue (US$ Million), 2021-2031
6.2 North America IT Management as a Service Market Forecast Analysis
7. North America IT Management as a Service Market Analysis - by Application
7.1 System and Network Monitoring
7.1.1 Overview
7.1.2 System and Network Monitoring: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
7.2 Compliance and Security Management
7.2.1 Overview
7.2.2 Compliance and Security Management: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
7.3 Asset Management
7.3.1 Overview
7.3.2 Asset Management: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
7.4 Infrastructure Performance Management
7.4.1 Overview
7.4.2 Infrastructure Performance Management: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
7.5 Configuration and Change Management
7.5.1 Overview
7.5.2 Configuration and Change Management: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
7.6 Others
7.6.1 Overview
7.6.2 Others: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
8. North America IT Management as a Service Market Analysis - by Enterprise Size
8.1 Large Enterprises
8.1.1 Overview
8.1.2 Large Enterprises: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
8.2 SMEs
8.2.1 Overview
8.2.2 SMEs: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
9. North America IT Management as a Service Market Analysis - by End User
9.1 IT and Telecom
9.1.1 Overview
9.1.2 IT and Telecom: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
9.2 BFSI
9.2.1 Overview
9.2.2 BFSI: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
9.3 Healthcare and Lifesciences
9.3.1 Overview
9.3.2 Healthcare and Lifesciences: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
9.4 Manufacturing
9.4.1 Overview
9.4.2 Manufacturing: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
9.5 Higher Education
9.5.1 Overview
9.5.2 Higher Education: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
9.6 Retail
9.6.1 Overview
9.6.2 Retail: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
9.7 Energy and Utilities
9.7.1 Overview
9.7.2 Energy and Utilities: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
9.8 Non-Profit
9.8.1 Overview
9.8.2 Non-Profit: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
9.9 Others
9.9.1 Overview
9.9.2 Others: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
10. North America IT Management as a Service Market - Country Analysis
10.1 North America
10.1.1 North America IT Management as a Service Market Overview
10.1.2 North America: IT Management as a Service Market Breakdown, by Key Countries, 2023 and 2031 (%)
10.1.2.1 North America: IT Management as a Service Market - Revenue and Forecast Analysis - by Country
10.1.2.2 United States: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
10.1.2.2.1 United States: IT Management as a Service Market Breakdown, by Application
10.1.2.2.2 United States: IT Management as a Service Market Breakdown, by Enterprise Size
10.1.2.2.3 United States: IT Management as a Service Market Breakdown, by End User
10.1.2.3 Canada: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
10.1.2.3.1 Canada: IT Management as a Service Market Breakdown, by Application
10.1.2.3.2 Canada: IT Management as a Service Market Breakdown, by Enterprise Size
10.1.2.3.3 Canada: IT Management as a Service Market Breakdown, by End User
10.1.2.4 Mexico: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
10.1.2.4.1 Mexico: IT Management as a Service Market Breakdown, by Application
10.1.2.4.2 Mexico: IT Management as a Service Market Breakdown, by Enterprise Size
10.1.2.4.3 Mexico: IT Management as a Service Market Breakdown, by End User
11. Competitive Landscape
11.1 Company Positioning & Concentration
11.2 Heat Map Analysis by Key Players
12. Industry Landscape
12.1 Overview
12.2 Market Initiative
12.3 Product News & Company News
12.4 Collaboration and Mergers & Acquisitions
13. Company Profiles
13.1 Cisco Systems Inc
13.1.1 Key Facts
13.1.2 Business Description
13.1.3 Products and Services
13.1.4 Financial Overview
13.1.5 SWOT Analysis
13.1.6 Key Developments
13.2 Cognizant Technology Solutions Corp
13.2.1 Key Facts
13.2.2 Business Description
13.2.3 Products and Services
13.2.4 Financial Overview
13.2.5 SWOT Analysis
13.2.6 Key Developments
13.3 Wipro Ltd
13.3.1 Key Facts
13.3.2 Business Description
13.3.3 Products and Services
13.3.4 Financial Overview
13.3.5 SWOT Analysis
13.3.6 Key Developments
13.4 Amazon Web Services Inc
13.4.1 Key Facts
13.4.2 Business Description
13.4.3 Products and Services
13.4.4 Financial Overview
13.4.5 SWOT Analysis
13.4.6 Key Developments
13.5 International Business Machines Corp
13.5.1 Key Facts
13.5.2 Business Description
13.5.3 Products and Services
13.5.4 Financial Overview
13.5.5 SWOT Analysis
13.5.6 Key Developments
13.6 Fujitsu Ltd
13.6.1 Key Facts
13.6.2 Business Description
13.6.3 Products and Services
13.6.4 Financial Overview
13.6.5 SWOT Analysis
13.6.6 Key Developments
13.7 Persistent Systems Ltd
13.7.1 Key Facts
13.7.2 Business Description
13.7.3 Products and Services
13.7.4 Financial Overview
13.7.5 SWOT Analysis
13.7.6 Key Developments
13.8 BMC Software, Inc.
13.8.1 Key Facts
13.8.2 Business Description
13.8.3 Products and Services
13.8.4 Financial Overview
13.8.5 SWOT Analysis
13.8.6 Key Developments
13.9 HCL Technologies Ltd
13.9.1 Key Facts
13.9.2 Business Description
13.9.3 Products and Services
13.9.4 Financial Overview
13.9.5 SWOT Analysis
13.9.6 Key Developments
13.10 Hewlett Packard Enterprise Co
13.10.1 Key Facts
13.10.2 Business Description
13.10.3 Products and Services
13.10.4 Financial Overview
13.10.5 SWOT Analysis
13.10.6 Key Developments
13.11 Capgemini SE
13.11.1 Key Facts
13.11.2 Business Description
13.11.3 Products and Services
13.11.4 Financial Overview
13.11.5 SWOT Analysis
13.11.6 Key Developments
13.12 Atos SE
13.12.1 Key Facts
13.12.2 Business Description
13.12.3 Products and Services
13.12.4 Financial Overview
13.12.5 SWOT Analysis
13.12.6 Key Developments
13.13 Kyndryl Holdings Inc
13.13.1 Key Facts
13.13.2 Business Description
13.13.3 Products and Services
13.13.4 Financial Overview
13.13.5 SWOT Analysis
13.13.6 Key Developments
13.14 Avanade Inc.
13.14.1 Key Facts
13.14.2 Business Description
13.14.3 Products and Services
13.14.4 Financial Overview
13.14.5 SWOT Analysis
13.14.6 Key Developments
13.15 Integris
13.15.1 Key Facts
13.15.2 Business Description
13.15.3 Products and Services
13.15.4 Financial Overview
13.15.5 SWOT Analysis
13.15.6 Key Developments
13.16 Thrive Operations LLC
13.16.1 Key Facts
13.16.2 Business Description
13.16.3 Products and Services
13.16.4 Financial Overview
13.16.5 SWOT Analysis
13.16.6 Key Developments
13.17 Rimini Street, Inc.
13.17.1 Key Facts
13.17.2 Business Description
13.17.3 Products and Services
13.17.4 Financial Overview
13.17.5 SWOT Analysis
13.17.6 Key Developments
13.18 Neudesic, LLC
13.18.1 Key Facts
13.18.2 Business Description
13.18.3 Products and Services
13.18.4 Financial Overview
13.18.5 SWOT Analysis
13.18.6 Key Developments
14. Appendix
14.1 Word Index
14.2 About The Insight Partners
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List of Tables
Table 1. North America IT Management as a Service Market Segmentation
Table 2. List of Vendors
Table 3. North America IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Table 4. North America IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million) - by Application
Table 5. North America IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million) - by Enterprise Size
Table 6. North America IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million) - by End User
Table 7. North America: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million) - by Country
Table 8. United States: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million) - by Application
Table 9. United States: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million) - by Enterprise Size
Table 10. United States: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million) - by End User
Table 11. Canada: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million) - by Application
Table 12. Canada: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million) - by Enterprise Size
Table 13. Canada: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million) - by End User
Table 14. Mexico: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million) - by Application
Table 15. Mexico: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million) - by Enterprise Size
Table 16. Mexico: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million) - by End User
Table 17. List of Abbreviation
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List of Figures
Figure 1. North America IT Management as a Service Market Segmentation, by Country
Figure 2. Ecosystem Analysis
Figure 3. North America IT Management as a Service Market - Key Market Dynamics
Figure 4. Impact Analysis of Drivers and Restraints
Figure 5. North America IT Management as a Service Market Revenue (US$ Million), 2021-2031
Figure 6. North America IT Management as a Service Market Share (%) - by Application (2023 and 2031)
Figure 7. System and Network Monitoring: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 8. Compliance and Security Management: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 9. Asset Management: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 10. Infrastructure Performance Management: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 11. Configuration and Change Management: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 12. Others: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 13. North America IT Management as a Service Market Share (%) - by Enterprise Size (2023 and 2031)
Figure 14. Large Enterprises: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 15. SMEs: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 16. North America IT Management as a Service Market Share (%) - by End User (2023 and 2031)
Figure 17. IT and Telecom: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 18. BFSI: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 19. Healthcare and Lifesciences: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 20. Manufacturing: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 21. Higher Education: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 22. Retail: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 23. Energy and Utilities: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 24. Non-Profit: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 25. Others: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 26. North America: IT Management as a Service Market Revenue, by Key Countries, (2023) (US$ Mn)
Figure 27. North America: IT Management as a Service Market Breakdown, by Key Countries, 2023 and 2031 (%)
Figure 28. United States: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 29. Canada: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 30. Mexico: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 31. Company Positioning & Concentration
Figure 32. Heat Map Analysis by Key Players
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- Cisco Systems Inc
- Cognizant Technology Solutions Corp
- Wipro Ltd
- Amazon Web Services Inc
- International Business Machines Corp
- Fujitsu Ltd
- Persistent Systems Ltd
- BMC Software, Inc
- HCL Technologies Ltd
- Hewlett Packard Enterprise Co
- Capgemini SE
- Atos SE
- Kyndryl Holdings Inc
- Avanade Inc
- Integris
- Thrive Operations LLC
- Rimini Street, Inc.
- Neudesic, LLC
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