Pronóstico del mercado europeo del sistema de gestión de colas hasta 2027: impacto de COVID-19 y análisis regional por tipo (colas virtuales, colas lineales); Componente (Solución, Servicios); Aplicación (hospitales, BFSI, establecimientos minoristas, proveedores de servicios públicos y aeropuertos, restaurantes, oficinas gubernamentales, otros) y país

TIPRE00012201 | Pages: 81 | Technology, Media and Telecommunications | Mar 2024 | Type: Regional | Status: Published

Introducción al mercado

El mercado de sistemas de gestión de colas ha ido creciendo a un ritmo constante a lo largo de los años como resultado del aumento en demanda para estructurar y gestionar colas de manera eficiente y conveniente. Debido al riesgo de pérdida de clientes, los usuarios finales se centran cada vez más en la adquisición y el despliegue de tecnologías avanzadas, como sistemas de gestión de colas, para garantizar la satisfacción de los clientes al permitirles suficiente tiempo en el mostrador para interactuar. El énfasis cada vez mayor en la mejora de satisfacción del cliente está generando una demanda significativa de sistemas de colas lineales y sistemas de colas virtuales. Además, con el objetivo de mejorar la eficiencia del trabajo y reducir el desorden en las colas, está creciendo la demanda de un sistema de gestión de colas tecnológicamente avanzado, que respalda el crecimiento de la mercado para el mismo.

Descripción general y dinámica del mercado

El mercado europeo de sistemas de gestión de colas se espera que alcance los 173,22 millones de dólares para 2027 desde los 111,35 millones de dólares de 2019; Se estima que crecerá a una tasa compuesta anual del 6,0% durante 2020-2027. Una cola desorganizada en una tienda minorista podría terminar perdiendo clientes, ya que los compradores tenderían a optar por tiendas de la competencia. Para frenar estos casos, varios proveedores de servicios minoristas están implementando sistemas de gestión de colas que les ayudan a retener a sus clientes durante un período prolongado. Además, las soluciones de gestión de colas facilitan a los proveedores de servicios optimizar los costes operativos. La adopción y el despliegue de sistemas inteligentes de gestión de clientes permiten a los proveedores de servicios aprender más sobre el flujo de clientes. Estas tecnologías inteligentes son capaces de proporcionar a los proveedores de servicios análisis profundos relacionados con los patrones de comportamiento de los clientes, la afluencia de clientes y la distribución de servicios en todo el entorno. span>

Segmentos de mercado clave

En términos de tipo, el segmento de colas virtuales representó una mayor proporción de el mercado europeo de sistemas de gestión de colas en 2019. En términos de componentes, el segmento de soluciones tuvo una mayor participación de mercado en 2019. Además, el segmento BFSI tuvo la mayor participación de mercado según la aplicación en 2019.

Principales fuentes y empresas enumeradas

Algunas de las principales fuentes primarias y secundarias mencionadas para preparar este informe sobre el sistema de gestión de colas sitios web de empresas de marketin Europeane, informes anuales, informes financieros, documentos gubernamentales nacionales y bases de datos estadísticas, entre otros. Las principales empresas que figuran en el informe son Qmatic, Q-nomy Inc., Wavetec, Aurionpro Solutions Limited y Advantech Co. Ltd., entre otras.

Razones para Informe de compra

  • Comprenda el panorama del mercado del sistema de gestión de colas en Europa e identifique los segmentos de mercado que tienen más probabilidades de garantizar un fuerte rendimiento
  • Manténgase a la vanguardia al comprender el panorama competitivo del mercado en constante cambio
  • Planifique de manera eficiente fusiones, adquisiciones y acuerdos de asociación en el mercado europeo de sistemas de gestión de colas identificando el mercado segmentos con las ventas probables más prometedoras
  • Tomar decisiones comerciales informadas a partir de un análisis perspicaz y completo del desempeño del mercado de varios segmentos del mercado
  • Obtener una previsión de ingresos para el mercado basada en varios segmentos para el período de 2020 a 2027

SEGMENTACIÓN DEL MERCADO DEL SISTEMA DE GESTIÓN DE COLAS EN EUROPA

Por tipo

  • Colas virtuales
  • Colas lineales

Por componente

  • Soluciones
  • Servicios

Por aplicación

  • Hospitales
  • BFSI
  • Tiendas minoristas
  • Proveedores de servicios públicos y aeropuertos
  • Restaurantes
  • Oficinas gubernamentales
  • Otros

Por país

  • Alemania
  • Francia
  • Italia
  • Reino Unido
  • Rusia
  • Resto de Europa

Empresa Perfiles

  • Qmatic
  • Q-nomy Inc.
  • Wavetec
  • Aurionpro Solutions Limited
  • Advantech Co. Ltd.
  • >ul>

Table of Content

1. Introduction

1.1 The Insight Partners Research Report Guidance

1.2 Market Segmentation

2. Executive Summary

2.1 Key Insights

2.2 Market Attractiveness

3. Research Methodology

3.1 Coverage

3.2 Secondary Research

3.3 Primary Research

4. Europe Queue Management System Market Landscape

4.1 Overview

4.2 Ecosystem Analysis

4.2.1 List of Vendors in Value Chain:

5. Europe Queue Management System Market - Key Industry Dynamics

5.1 Drivers

5.1.1 Rising Focus on Service Quality Enhancement in Various Sectors

5.1.2 Increasing Demand in Healthcare Sector

5.1.3 Increasing Adoption to Manage Customer Traffic and Retain Customers

5.2 Market Restraints

5.2.1 Tremendous Growth in E-commerce Worldwide

5.2.2 Evolution of Mobile Apps by BFSI Sector

5.3 Market Opportunities

5.3.1 Implementing Artificial Intelligence in Queue Management System

5.4 Future Trends

5.4.1 Escalating Demand for Virtual Queue System

5.5 Impact of Drivers and Restraints:

6. Queue Management System Market - Europe Market Analysis

6.1 Europe Queue Management System Market Revenue (US$ Million), 2022 - 2030

6.2 Europe Queue Management System Market Forecast and Analysis

7. Europe Queue Management System Market Analysis - Type

7.1 Virtual Queuing

7.1.1 Overview

7.1.2 Virtual Queuing Market Revenue and Forecasts to 2030 (US$ Million)

7.2 Linear Queuing

7.2.1 Overview

7.2.2 Linear Queuing Market Revenue and Forecasts to 2030 (US$ Million)

8. Europe Queue Management System Market Analysis - Component

8.1 Solution

8.1.1 Overview

8.1.2 Solution Market Revenue and Forecasts to 2030 (US$ Million)

8.2 Services

8.2.1 Overview

8.2.2 Services Market Revenue and Forecasts to 2030 (US$ Million)

9. Europe Queue Management System Market Analysis - Application

9.1 BFSI

9.1.1 Overview

9.1.2 BFSI Market Revenue and Forecasts to 2030 (US$ Million)

9.2 Hospitals

9.2.1 Overview

9.2.2 Hospitals Market Revenue and Forecasts to 2030 (US$ Million)

9.3 Retail Outlets

9.3.1 Overview

9.3.2 Retail Outlets Market Revenue and Forecasts to 2030 (US$ Million)

9.4 Utility Service Providers and Airports

9.4.1 Overview

9.4.2 Utility Service Providers and Airports Market Revenue and Forecasts to 2030 (US$ Million)

9.5 Restaurants

9.5.1 Overview

9.5.2 Restaurants Market Revenue and Forecasts to 2030 (US$ Million)

9.6 Government Offices

9.6.1 Overview

9.6.2 Government Offices Market Revenue and Forecasts to 2030 (US$ Million)

9.7 Others

9.7.1 Overview

9.7.2 Others Market Revenue and Forecasts to 2030 (US$ Million)

10. Europe Queue Management System Market - Country Analysis

10.1 Overview

10.1.1 Europe Queue Management System Market Revenue and Forecasts and Analysis - By Countries

10.1.1.1 France: Europe Queue Management System Market Revenue and Forecasts to 2030 (US$ Mn)

10.1.1.1.1 France: Europe Queue Management System Market Breakdown by Type

10.1.1.1.2 France: Europe Queue Management System Market Breakdown by Component

10.1.1.1.3 France: Europe Queue Management System Market Breakdown by Application

10.1.1.2 Germany: Europe Queue Management System Market Revenue and Forecasts to 2030 (US$ Mn)

10.1.1.2.1 Germany: Europe Queue Management System Market Breakdown by Type

10.1.1.2.2 Germany: Europe Queue Management System Market Breakdown by Component

10.1.1.2.3 Germany: Europe Queue Management System Market Breakdown by Application

10.1.1.3 UK: Europe Queue Management System Market Revenue and Forecasts to 2030 (US$ Mn)

10.1.1.3.1 UK: Europe Queue Management System Market Breakdown by Type

10.1.1.3.2 UK: Europe Queue Management System Market Breakdown by Component

10.1.1.3.3 UK: Europe Queue Management System Market Breakdown by Application

10.1.1.4 Italy: Europe Queue Management System Market Revenue and Forecasts to 2030 (US$ Mn)

10.1.1.4.1 Italy: Europe Queue Management System Market Breakdown by Type

10.1.1.4.2 Italy: Europe Queue Management System Market Breakdown by Component

10.1.1.4.3 Italy: Europe Queue Management System Market Breakdown by Application

10.1.1.5 Russia: Europe Queue Management System Market Revenue and Forecasts to 2030 (US$ Mn)

10.1.1.5.1 Russia: Europe Queue Management System Market Breakdown by Type

10.1.1.5.2 Russia: Europe Queue Management System Market Breakdown by Component

10.1.1.5.3 Russia: Europe Queue Management System Market Breakdown by Application

10.1.1.6 Rest of Europe: Europe Queue Management System Market Revenue and Forecasts to 2030 (US$ Mn)

10.1.1.6.1 Rest of Europe: Europe Queue Management System Market Breakdown by Type

10.1.1.6.2 Rest of Europe: Europe Queue Management System Market Breakdown by Component

10.1.1.6.3 Rest of Europe: Europe Queue Management System Market Breakdown by Application

11. Competitive Landscape

11.1 Heat Map Analysis By Key Players

11.2 Company Positioning & Concentration

12. Queue Management System Market Industry Landscape

12.1 Overview

12.2 Market Initiative

12.3 Product Development

13. Company Profiles

13.1 Q-MATIC Group AB

13.1.1 Key Facts

13.1.2 Business Description

13.1.3 Products and Services

13.1.4 Financial Overview

13.1.5 SWOT Analysis

13.1.6 Key Developments

13.2 Qminder Ltd

13.2.1 Key Facts

13.2.2 Business Description

13.2.3 Products and Services

13.2.4 Financial Overview

13.2.5 SWOT Analysis

13.2.6 Key Developments

13.3 Q-nomy Inc

13.3.1 Key Facts

13.3.2 Business Description

13.3.3 Products and Services

13.3.4 Financial Overview

13.3.5 SWOT Analysis

13.3.6 Key Developments

13.4 Aurionpro Solutions Ltd

13.4.1 Key Facts

13.4.2 Business Description

13.4.3 Products and Services

13.4.4 Financial Overview

13.4.5 SWOT Analysis

13.4.6 Key Developments

13.5 Advantech Co Ltd

13.5.1 Key Facts

13.5.2 Business Description

13.5.3 Products and Services

13.5.4 Financial Overview

13.5.5 SWOT Analysis

13.5.6 Key Developments

13.6 AKIS Technologies UAB

13.6.1 Key Facts

13.6.2 Business Description

13.6.3 Products and Services

13.6.4 Financial Overview

13.6.5 SWOT Analysis

13.6.6 Key Developments

14. Appendix

14.1 Word Index

 

 

 

List of Tables

Table 1. Europe Queue Management System Market Segmentation

Table 2. Europe Queue Management System Market Revenue and Forecasts to 2030 (US$ Million)

Table 3. Europe Queue Management System Market Revenue and Forecasts to 2030 (US$ Million) - Type

Table 4. Europe Queue Management System Market Revenue and Forecasts to 2030 (US$ Million) - Component

Table 5. Europe Queue Management System Market Revenue and Forecasts to 2030 (US$ Million) - Application

Table 6. Europe Queue Management System Market, by Country - Revenue and Forecast to 2030 (USD Million)

Table 7. France: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Type

Table 8. France: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Component

Table 9. France: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Application

Table 10. Germany: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Type

Table 11. Germany: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Component

Table 12. Germany: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Application

Table 13. UK: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Type

Table 14. UK: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Component

Table 15. UK: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Application

Table 16. Italy: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Type

Table 17. Italy: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Component

Table 18. Italy: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Application

Table 19. Russia: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Type

Table 20. Russia: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Component

Table 21. Russia: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Application

Table 22. Rest of Europe: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Type

Table 23. Rest of Europe: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Component

Table 24. Rest of Europe: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Application

Table 25. Company Positioning & Concentration

Table 26. List of Abbreviation

 

List of Figures

Figure 1. Europe Queue Management System Market Segmentation, By Country

Figure 2. Ecosystem: Europe Queue Management System Market

Figure 3. Europe Queue Management System Market - Key Industry Dynamics

Figure 4. Impact Analysis of Drivers and Restraints

Figure 5. Europe Queue Management System Market Revenue (US$ Million), 2022 & 2030

Figure 6. Europe Queue Management System Market Share (%) - Type, 2022 and 2030

Figure 7. Virtual Queuing Market Revenue and Forecasts to 2030 (US$ Million)

Figure 8. Linear Queuing Market Revenue and Forecasts to 2030 (US$ Million)

Figure 9. Europe Queue Management System Market Share (%) - Component, 2022 and 2030

Figure 10. Solution Market Revenue and Forecasts to 2030 (US$ Million)

Figure 11. Services Market Revenue and Forecasts to 2030 (US$ Million)

Figure 12. Europe Queue Management System Market Share (%) - Application, 2022 and 2030

Figure 13. BFSI Market Revenue and Forecasts to 2030 (US$ Million)

Figure 14. Hospitals Market Revenue and Forecasts to 2030 (US$ Million)

Figure 15. Retail Outlets Market Revenue and Forecasts to 2030 (US$ Million)

Figure 16. Utility Service Providers and Airports Market Revenue and Forecasts to 2030 (US$ Million)

Figure 17. Restaurants Market Revenue and Forecasts to 2030 (US$ Million)

Figure 18. Government Offices Market Revenue and Forecasts to 2030 (US$ Million)

Figure 19. Others Market Revenue and Forecasts to 2030 (US$ Million)

Figure 20. Europe Queue Management System Market Breakdown by Key Countries, (2022) (US$ Million)

Figure 21. Europe Queue Management System Market Breakdown by Key Countries, 2022 and 2030 (%)

Figure 22. France: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn)

Figure 23. Germany: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn)

Figure 24. UK: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn)

Figure 25. Italy: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn)

Figure 26. Russia: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn)

Figure 27. Rest of Europe: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn)

Figure 28. Heat Map Analysis By Key Players

1. Q-MATIC Group AB 

2. Qminder Ltd 

3. Q-nomy Inc 

4. Aurionpro Solutions Ltd 

5. Advantech Co Ltd 

6. AKIS Technologies UAB 

 

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