Pronóstico del mercado europeo de CRM para el sector sanitario hasta 2030 – Análisis regional – por modo de implementación (basado en la nube y local), tipo de producto (CRM operativo, CRM analítico y CRM colaborativo), aplicación (gestión de relaciones, gestión de casos, coordinación de casos, alcance comunitario) y otros) y usuario final (proveedores, pagadores y otros)
El creciente conocimiento sobre Internet de las cosas y la inteligencia artificial impulsa el mercado europeo de CRM sanitario
De 2011 a 2020, se conectó un número significativamente mayor de dispositivos al Internet que nunca antes, y esta tendencia continuará de manera constante en las próximas décadas. La aparición del Internet de las cosas (IoT) ha impulsado el desarrollo de diversas prácticas de salud para mejorar la salud de la población. En varios estudios recientes se han examinado muchos servicios y aplicaciones de IoT en la atención médica (eSalud, análisis de salud, salud móvil (mHealth), vida asistida por ambiente, dispositivos semánticos, dispositivos portátiles y teléfonos inteligentes, y atención médica comunitaria. Estos servicios han sido ampliamente informativos y se pueden utilizar para una variedad de propósitos en el manejo de afecciones individuales y en grupo, lo que incluye permitir a los profesionales de la salud rastrear y monitorear el progreso del paciente de forma remota, mejorar el autocontrol de afecciones crónicas y ayudar en la detección temprana de anomalías. y acelerar la identificación de síntomas y el diagnóstico clínico. Además, las aplicaciones impulsadas por IoT tienen el potencial de hacer un mejor uso de los recursos de atención médica y al mismo tiempo brindar tratamiento médico de alta calidad y bajo costo. Por lo tanto, el surgimiento de IoT probablemente promoverá la participación de los pacientes a través de hardware y software CRM en los centros de atención médica para automatizar los procesos y la gestión de relaciones.
Además, la integración de capacidades de inteligencia artificial y aprendizaje automático en el CRM de atención médica representa una oportunidad para mejorar la estratificación del riesgo del paciente, las vías de atención personalizadas y la interacción proactiva con el paciente, alineándose con la tendencia hacia intervenciones de atención médica predictivas basadas en datos. Varias empresas como Salesforce, Actium y Veeva Systems han lanzado un CRM sanitario basado en IA. Por ejemplo, en octubre de 2023, Salesforce anunció el lanzamiento de Life Sciences Cloud, un CRM basado en inteligencia artificial para organizaciones farmacéuticas y de tecnología médica para ayudarlas a acelerar el desarrollo de medicamentos y dispositivos, reclutar y retener pacientes a lo largo del proceso de ensayos clínicos y aprovechar la inteligencia artificial para ofrecer experiencias personalizadas al cliente. Por lo tanto, los factores mencionados probablemente impulsarán la demanda de CRM sanitario en la infraestructura sanitaria e impulsarán el crecimiento del mercado.
Visión general del mercado europeo de CRM para el sector sanitario
Se prevé que el mercado europeo de CRM para el sector sanitario en Alemania experimente un crecimiento significativo debido a las reformas emprendidas por el gobierno para reducir los tiempos de espera. Las largas colas de espera son una forma indeseable de racionamiento, ya que disminuyen la utilidad de las consultas y el tratamiento. Algunas medidas adoptadas para reducir el tiempo de espera en las consultas médicas incluyen un mayor gasto, planes de objetivos de tiempos de espera y mecanismos de incentivos que recompensen mayores niveles de actividad. En 2015, las autoridades iniciaron una reforma para abordar los crecientes tiempos de espera en el sector ambulatorio. La reforma forma parte de una ley destinada a mejorar los servicios médicos en general (Versorgungsstärkungsgesetz). Parte de los requisitos es la creación de estaciones de servicio para citas (Terminservicestellen). La implementación de la reforma garantizaría citas más rápidas, lo que reduciría el tiempo de espera. Se prevé que la implementación de estas reformas ofrecerá importantes oportunidades para el mercado europeo de CRM sanitario en Alemania en los próximos años.
Además, en octubre de 2020, con la adopción de la Ley de Atención Médica Digital (DVG), Alemania se convirtió en el primer país en exigir el uso de aplicaciones de atención médica para recetas, un hito importante para el software de dispositivos médicos. Además, el Instituto Federal de Medicamentos y Dispositivos Médicos (BfArM) aprobó dos aplicaciones para recetas médicas, promoviendo la industria del software sanitario en Alemania. Además, en junio de 2022, ResMed, una empresa de dispositivos médicos, anunció sus planes de adquirir MediFox Dan, una empresa de software de salud con sede en Alemania, para ampliar su negocio y expansión de software como servicio. Por lo tanto, la creciente necesidad de gestión de pacientes, programación médica y optimización de pacientes impulsa la demanda de CRM de atención médica en hospitales y clínicas en Alemania.
Ingresos del mercado europeo de CRM para el sector sanitario y pronóstico hasta 2030 (millones de dólares estadounidenses)
Segmentación del mercado europeo de CRM para el sector sanitario
El mercado europeo de CRM para el sector sanitario se clasifica en modo de implementación, tipo de producto, aplicación, usuario final y país.
Según el modo de implementación, el mercado europeo de CRM para el sector sanitario se bifurca en la nube y en las instalaciones. El segmento basado en la nube tuvo una mayor cuota de mercado en 2022.
En términos de tipo de producto, el mercado europeo de CRM sanitario se clasifica en CRM operativo, CRM analítico y CRM colaborativo. El segmento de CRM operativo tuvo la mayor cuota de mercado en 2022.
Por aplicación, el mercado europeo de CRM sanitario se segmenta en gestión de relaciones, gestión de casos, coordinación de casos, extensión comunitaria y otros. El segmento de gestión de relaciones tuvo la mayor participación de mercado en 2022. El segmento de gestión de casos se subsegmenta además en gestión de enfermedades y gestión de relaciones de ensayos clínicos. El segmento de coordinación de casos se subdivide en gestión de información del paciente y autorizaciones previas/elegibilidad. El segmento de extensión comunitaria incluye servicios adicionales de extensión/promoción y educación sanitaria comunitaria.
Por usuario final, el mercado europeo de CRM sanitario se segmenta en proveedores, pagadores y otros. El segmento de proveedores tuvo la mayor cuota de mercado en 2022.
Por país, el mercado europeo de CRM sanitario está segmentado en Alemania, Reino Unido, Francia, Italia, España y el resto de Europa. Alemania dominó la cuota de mercado de CRM sanitario en Europa en 2022.
International Business Machines Corp, IQVIA Holdings Inc, Microsoft Corp, Oracle Corp, Pegasystems Inc, Pipedrive Inc, Sage Group Plc, Salesforce Inc, SAP SE, ScienceSoft USA Corp, SugarCRM Inc, Veeva Systems Inc y Zendesk Inc se encuentran entre las empresas líderes que operan en el mercado europeo de CRM sanitario.
Table of Content
1. Introduction
1.1 The Insight Partners Research Report Guidance
1.2 Market Segmentation
2. Executive Summary
2.1 Key Insights
3. Research Methodology
3.1 Coverage
3.2 Secondary Research
3.3 Primary Research
4. Europe Healthcare CRM Market - Key Industry Dynamics
4.1 Europe Healthcare CRM Market - Key Industry Dynamics
4.2 Market Drivers
4.2.1 Growing Emphasis on Patient-Cantered Healthcare Delivery
4.2.2 Increasing Demand for Data-Driven Insights, Analytics, and Population Health Management
4.3 Market Restraints
4.3.1 Lack of Data Security and Concerns Related to Patient Information Privacy
4.4 Market Opportunities
4.4.1 Increasing Knowledge About Internet of Things and Artificial Intelligence
4.5 Future Trends
4.5.1 Increasing Acceptance of Digital Health and Mobile CRM Solutions
4.6 Impact of Drivers and Restraints:
5. Healthcare CRM Market - Europe Market Analysis
5.1 Europe Healthcare CRM Market Revenue (US$ Million), 2022 - 2030
5.2 Europe Healthcare CRM Market Forecast and Analysis
6. Europe Healthcare CRM Market Analysis - By Deployment Mode
6.1 Cloud Based
6.1.1 Overview
6.1.2 Cloud Based Market, Revenue and Forecast to 2030 (US$ Million)
6.2 On-premise
6.2.1 Overview
6.2.2 On-premise Market, Revenue and Forecast to 2030 (US$ Million)
7. Europe Healthcare CRM Market Analysis - By Product Type
7.1 Operational CRM
7.1.1 Overview
7.1.2 Operational CRM Market, Revenue and Forecast to 2030 (US$ Million)
7.2 Analytical CRM
7.2.1 Overview
7.2.2 Analytical CRM Market, Revenue and Forecast to 2030 (US$ Million)
7.3 Collaborative CRM
7.3.1 Overview
7.3.2 Collaborative CRM Market, Revenue and Forecast to 2030 (US$ Million)
8. Europe Healthcare CRM Market Analysis - By Application
8.1 Relationship Management
8.1.1 Overview
8.1.2 Relationship Management Market, Revenue and Forecast to 2030 (US$ Million)
8.2 Case Management
8.2.1 Overview
8.2.2 Case Management Market, Revenue and Forecast to 2030 (US$ Million)
8.3 Case Coordination
8.3.1 Overview
8.3.2 Case Coordination Market, Revenue and Forecast to 2030 (US$ Million)
8.4 Community Outreach
8.4.1 Overview
8.4.2 Community Outreach Market, Revenue and Forecast to 2030 (US$ Million)
8.5 Others
8.5.1 Overview
8.5.2 Others Market, Revenue and Forecast to 2030 (US$ Million)
9. Europe Healthcare CRM Market Analysis - By End User
9.1 Providers
9.1.1 Overview
9.1.2 Providers Market, Revenue and Forecast to 2030 (US$ Million)
9.2 Payers
9.2.1 Overview
9.2.2 Payers Market, Revenue and Forecast to 2030 (US$ Million)
9.3 Others
9.3.1 Overview
9.3.2 Others Market, Revenue and Forecast to 2030 (US$ Million)
10. Europe Healthcare CRM Market - Country Analysis
10.1 Europe Healthcare CRM Market Revenue and Forecast and Analysis - By Country
10.1.1 Europe Healthcare CRM Market Revenue and Forecast and Analysis - By Country
10.1.1.1 Germany: Europe Healthcare CRM Market Revenue and Forecast to 2030 (US$ Mn)
10.1.1.1.1 Germany: Europe Healthcare CRM Market Breakdown by Deployment Mode
10.1.1.1.2 Germany: Europe Healthcare CRM Market Breakdown by Product Type
10.1.1.1.3 Germany: Europe Healthcare CRM Market Breakdown by Application
10.1.1.1.3.1 Germany: Europe Healthcare CRM Market Breakdown by Case Management
10.1.1.1.3.2 Germany: Europe Healthcare CRM Market Breakdown by Community Outreach
10.1.1.1.3.3 Germany: Europe Healthcare CRM Market Breakdown by Case Coordination
10.1.1.1.4 Germany: Europe Healthcare CRM Market Breakdown by End User
10.1.1.2 UK: Europe Healthcare CRM Market Revenue and Forecast to 2030 (US$ Mn)
10.1.1.2.1 UK: Europe Healthcare CRM Market Breakdown by Deployment Mode
10.1.1.2.2 UK: Europe Healthcare CRM Market Breakdown by Product Type
10.1.1.2.3 UK: Europe Healthcare CRM Market Breakdown by Application
10.1.1.2.3.1 UK: Europe Healthcare CRM Market Breakdown by Case Management
10.1.1.2.3.2 UK: Europe Healthcare CRM Market Breakdown by Community Outreach
10.1.1.2.3.3 UK: Europe Healthcare CRM Market Breakdown by Case Coordination
10.1.1.2.4 UK: Europe Healthcare CRM Market Breakdown by End User
10.1.1.3 France: Europe Healthcare CRM Market Revenue and Forecast to 2030 (US$ Mn)
10.1.1.3.1 France: Europe Healthcare CRM Market Breakdown by Deployment Mode
10.1.1.3.2 France: Europe Healthcare CRM Market Breakdown by Product Type
10.1.1.3.3 France: Europe Healthcare CRM Market Breakdown by Application
10.1.1.3.3.1 France: Europe Healthcare CRM Market Breakdown by Case Management
10.1.1.3.3.2 France: Europe Healthcare CRM Market Breakdown by Community Outreach
10.1.1.3.3.3 France: Europe Healthcare CRM Market Breakdown by Case Coordination
10.1.1.3.4 France: Europe Healthcare CRM Market Breakdown by End User
10.1.1.4 Italy: Europe Healthcare CRM Market Revenue and Forecast to 2030 (US$ Mn)
10.1.1.4.1 Italy: Europe Healthcare CRM Market Breakdown by Deployment Mode
10.1.1.4.2 Italy: Europe Healthcare CRM Market Breakdown by Product Type
10.1.1.4.3 Italy: Europe Healthcare CRM Market Breakdown by Application
10.1.1.4.3.1 Italy: Europe Healthcare CRM Market Breakdown by Case Management
10.1.1.4.3.2 Italy: Europe Healthcare CRM Market Breakdown by Community Outreach
10.1.1.4.3.3 Italy: Europe Healthcare CRM Market Breakdown by Case Coordination
10.1.1.4.4 Italy: Europe Healthcare CRM Market Breakdown by End User
10.1.1.5 Spain: Europe Healthcare CRM Market Revenue and Forecast to 2030 (US$ Mn)
10.1.1.5.1 Spain: Europe Healthcare CRM Market Breakdown by Deployment Mode
10.1.1.5.2 Spain: Europe Healthcare CRM Market Breakdown by Product Type
10.1.1.5.3 Spain: Europe Healthcare CRM Market Breakdown by Application
10.1.1.5.3.1 Spain: Europe Healthcare CRM Market Breakdown by Case Management
10.1.1.5.3.2 Spain: Europe Healthcare CRM Market Breakdown by Community Outreach
10.1.1.5.3.3 Spain: Europe Healthcare CRM Market Breakdown by Case Coordination
10.1.1.5.4 Spain: Europe Healthcare CRM Market Breakdown by End User
10.1.1.6 Rest of Europe: Europe Healthcare CRM Market Revenue and Forecast to 2030 (US$ Mn)
10.1.1.6.1 Rest of Europe: Europe Healthcare CRM Market Breakdown by Deployment Mode
10.1.1.6.2 Rest of Europe: Europe Healthcare CRM Market Breakdown by Product Type
10.1.1.6.3 Rest of Europe: Europe Healthcare CRM Market Breakdown by Application
10.1.1.6.3.1 Rest of Europe: Europe Healthcare CRM Market Breakdown by Case Management
10.1.1.6.3.2 Rest of Europe: Europe Healthcare CRM Market Breakdown by Community Outreach
10.1.1.6.3.3 Rest of Europe: Europe Healthcare CRM Market Breakdown by Case Coordination
10.1.1.6.4 Rest of Europe: Europe Healthcare CRM Market Breakdown by End User
11. Healthcare CRM Market Industry Landscape
11.1 Overview
12. Company Profiles
12.1 Pegasystems Inc
12.1.1 Key Facts
12.1.2 Business Description
12.1.3 Products and Services
12.1.4 Financial Overview
12.1.5 SWOT Analysis
12.1.6 Key Developments
12.2 Sage Group Plc
12.2.1 Key Facts
12.2.2 Business Description
12.2.3 Products and Services
12.2.4 Financial Overview
12.2.5 SWOT Analysis
12.2.6 Key Developments
12.3 IQVIA Holdings Inc
12.3.1 Key Facts
12.3.2 Business Description
12.3.3 Products and Services
12.3.4 Financial Overview
12.3.5 SWOT Analysis
12.3.6 Key Developments
12.4 Pipedrive Inc
12.4.1 Key Facts
12.4.2 Business Description
12.4.3 Products and Services
12.4.4 Financial Overview
12.4.5 SWOT Analysis
12.4.6 Key Developments
12.5 Zendesk Inc
12.5.1 Key Facts
12.5.2 Business Description
12.5.3 Products and Services
12.5.4 Financial Overview
12.5.5 SWOT Analysis
12.5.6 Key Developments
12.6 SugarCRM Inc
12.6.1 Key Facts
12.6.2 Business Description
12.6.3 Products and Services
12.6.4 Financial Overview
12.6.5 SWOT Analysis
12.6.6 Key Developments
12.7 SAP SE
12.7.1 Key Facts
12.7.2 Business Description
12.7.3 Products and Services
12.7.4 Financial Overview
12.7.5 SWOT Analysis
12.7.6 Key Developments
12.8 Veeva Systems Inc
12.8.1 Key Facts
12.8.2 Business Description
12.8.3 Products and Services
12.8.4 Financial Overview
12.8.5 SWOT Analysis
12.8.6 Key Developments
12.9 Oracle Corp
12.9.1 Key Facts
12.9.2 Business Description
12.9.3 Products and Services
12.9.4 Financial Overview
12.9.5 SWOT Analysis
12.9.6 Key Developments
12.10 ScienceSoft USA Corp
12.10.1 Key Facts
12.10.2 Business Description
12.10.3 Products and Services
12.10.4 Financial Overview
12.10.5 SWOT Analysis
12.10.6 Key Developments
12.11 Microsoft Corp
12.11.1 Key Facts
12.11.2 Business Description
12.11.3 Products and Services
12.11.4 Financial Overview
12.11.5 SWOT Analysis
12.11.6 Key Developments
12.12 Salesforce Inc
12.12.1 Key Facts
12.12.2 Business Description
12.12.3 Products and Services
12.12.4 Financial Overview
12.12.5 SWOT Analysis
12.12.6 Key Developments
12.13 International Business Machines Corp
12.13.1 Key Facts
12.13.2 Business Description
12.13.3 Products and Services
12.13.4 Financial Overview
12.13.5 SWOT Analysis
12.13.6 Key Developments
13. Appendix
13.1 About The Insight Partners
13.2 Glossary of Terms
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List of Tables
Table 1. Europe Healthcare CRM Market Segmentation
Table 2. Largest Healthcare Data Breaches (2009-2022) as per the HIPAA Journal
Table 3. Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Million)
Table 4. Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Million) - By Deployment Mode
Table 5. Europe Healthcare CRM Market - Revenue and Forecast to 2030(US$ Million) - By Product Type
Table 6. Europe Healthcare CRM Market - Revenue and Forecast to 2030(US$ Million) - By Application
Table 7. Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Million) - By End User
Table 8. Germany: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Deployment Mode
Table 9. Germany: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Product Type
Table 10. Germany: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Application
Table 11. Germany: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Management
Table 12. Germany: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Community Outreach
Table 13. Germany: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Coordination
Table 14. Germany: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By End User
Table 15. UK: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Deployment Mode
Table 16. UK: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Product Type
Table 17. UK: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Application
Table 18. UK: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Management
Table 19. UK: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Community Outreach
Table 20. UK: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Coordination
Table 21. UK: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By End User
Table 22. France: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Deployment Mode
Table 23. France: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Product Type
Table 24. France: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Application
Table 25. France: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Management
Table 26. France: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Community Outreach
Table 27. France: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Coordination
Table 28. France: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By End User
Table 29. Italy: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Deployment Mode
Table 30. Italy: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Product Type
Table 31. Italy: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Application
Table 32. Italy: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Management
Table 33. Italy: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Community Outreach
Table 34. Italy: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Coordination
Table 35. Italy: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By End User
Table 36. Spain: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Deployment Mode
Table 37. Spain: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Product Type
Table 38. Spain: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Application
Table 39. Spain: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Management
Table 40. Spain: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Community Outreach
Table 41. Spain: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Coordination
Table 42. Spain: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By End User
Table 43. Rest of Europe: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Deployment Mode
Table 44. Rest of Europe: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Product Type
Table 45. Rest of Europe: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Application
Table 46. Rest of Europe: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Management
Table 47. Rest of Europe: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Community Outreach
Table 48. Rest of Europe: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Coordination
Table 49. Rest of Europe: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By End User
Table 50. Recent Growth Strategies in the Healthcare CRM Market
Table 51. Glossary of Terms, Healthcare CRM Market
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List of Figures
Figure 1. Europe Healthcare CRM Market Segmentation, By Country
Figure 2. Impact Analysis of Drivers and Restraints
Figure 3. Europe Healthcare CRM Market Revenue (US$ Million), 2022 - 2030
Figure 4. Europe Healthcare CRM Market Share (%) - By Deployment Mode, 2022 and 2030
Figure 5. Cloud Based Market Revenue and Forecasts to 2030 (US$ Million)
Figure 6. On-premise Market Revenue and Forecasts to 2030 (US$ Million)
Figure 7. Europe Healthcare CRM Market Share (%) - By Product Type, 2022 and 2030
Figure 8. Operational CRM Market Revenue and Forecasts to 2030 (US$ Million)
Figure 9. Analytical CRM Market Revenue and Forecasts to 2030 (US$ Million)
Figure 10. Collaborative CRM Market Revenue and Forecasts to 2030 (US$ Million)
Figure 11. Europe Healthcare CRM Market Share (%) - By Application, 2022 and 2030
Figure 12. Relationship Management Market Revenue and Forecasts to 2030 (US$ Million)
Figure 13. Case Management Market Revenue and Forecasts to 2030 (US$ Million)
Figure 14. Case Coordination Market Revenue and Forecasts to 2030 (US$ Million)
Figure 15. Community Outreach Market Revenue and Forecasts to 2030 (US$ Million)
Figure 16. Others Market Revenue and Forecasts to 2030 (US$ Million)
Figure 17. Europe Healthcare CRM Market Share (%) - By End User, 2022 and 2030
Figure 18. Providers Market Revenue and Forecasts to 2030 (US$ Million)
Figure 19. Payers Market Revenue and Forecasts to 2030 (US$ Million)
Figure 20. Others Market Revenue and Forecasts to 2030 (US$ Million)
Figure 21. Europe Healthcare CRM Market Breakdown by Key Countries - Revenue (2022) (US$ Million)
Figure 22. Europe Healthcare CRM Market Breakdown by Key Countries, 2022 and 2030 (%)
Figure 23. Germany: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn)
Figure 24. UK: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn)
Figure 25. France: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn)
Figure 26. Italy: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn)
Figure 27. Spain: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn)
Figure 28. Rest of Europe: Europe Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn)
1. International Business Machines Corp
2. IQVIA Holdings Inc
3. Microsoft Corp
4. Oracle Corp
5. Pegasystems Inc
6. Pipedrive Inc
7. Sage Group Plc
8. Salesforce Inc
9. SAP SE
10. ScienceSoft USA Corp
11. SugarCRM Inc
12. Veeva Systems Inc
13. Zendesk Inc
- Save and reduce time carrying out entry-level research by identifying the growth, size, leading players, and segments in the Europe healthcare CRM market.
- Highlights key business priorities in order to assist companies to realign their business strategies.
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- Develop/modify business expansion plans by using substantial growth offering developed and emerging markets.
- Scrutinize in-depth Europe market trends and outlook coupled with the factors driving the Europe healthcare CRM market, as well as those hindering it.
- Enhance the decision-making process by understanding the strategies that underpin commercial interest with respect to client products, segmentation, pricing, and distribution.