Pronóstico del mercado de inteligencia artificial conversacional en Asia Pacífico hasta 2031: análisis regional por componente (plataforma y servicio), tipo (chatbots y asistentes virtuales inteligentes), tipo de implementación (local y en la nube) e industria (venta minorista y comercio electrónico, atención médica y ciencias biológicas, viajes y hotelería, BFSI, TI y telecomunicaciones, medios y entretenimiento, y otros)

BMIRE00031072 | Pages: 102 | Technology, Media and Telecommunications | Dec 2024 | Status: Published

El mercado de la IA conversacional en Asia Pacífico se valoró en 1.900,96 millones de dólares en 2023 y se espera que alcance los 9.785,54 millones de dólares en 2031; se estima que registrará una CAGR del 22,7% entre 2023 y 2031.

La aparición de la IA generativa impulsa el mercado de la IA conversacional en Asia Pacífico

La IA generativa es extremadamente importante en una amplia gama de empresas. Su capacidad para generar contenido único tiene ramificaciones importantes en industrias como el arte, el diseño y el marketing. Esta tecnología mejora la personalización e innova y agiliza los procesos creativos. Además, al producir diferentes escenarios y respuestas, la IA generativa ayuda a la resolución de problemas. Por lo tanto, está surgiendo como una herramienta clave que transforma las metodologías convencionales y abre nuevas posibilidades a medida que las industrias intentan aprovechar el potencial de la innovación impulsada por la IA. Además, la IA generativa se destaca en la automatización de actividades repetitivas, liberando recursos humanos para proyectos más estratégicos y complicados. Además, proporciona experiencias altamente personalizadas al proporcionar información de productos según los gustos individuales. Desde campañas de marketing personalizadas hasta sugerencias de productos seleccionadas, la tecnología de IA generativa utiliza datos para producir contenido que se comunique con cada usuario. La incorporación de IA generativa en chatbots y asistentes virtuales de IA conversacional mejora su capacidad para participar en conversaciones naturales y similares a las humanas. Estos sistemas interpretan y procesan la entrada del usuario para producir respuestas, sugerencias y soluciones en tiempo real. La IA generativa permite a los chatbots brindar asesoramiento personalizado y gestionar consultas difíciles. Esto transforma el servicio al cliente, las interacciones de comercio electrónico y otras áreas donde la comunicación efectiva es fundamental. Además, la tecnología de IA generativa está transformando el mundo del procesamiento del lenguaje, lo que permite traducciones precisas e interacciones naturales que cruzan las fronteras de la comunicación tradicional. Sus aplicaciones en la traducción de idiomas y las interacciones de chatbots demuestran el poder revolucionario de la tecnología de IA de vanguardia en una amplia gama de sectores. Por lo tanto, se espera que el surgimiento de la IA generativa impulse el crecimiento del mercado de IA conversacional durante el período previsto.

Resumen del mercado de IA conversacional en Asia Pacífico

Según la ITA, el mercado de comercio electrónico de China es el más grande del mundo y genera casi el 50% de las transacciones en todo el mundo. Las transacciones minoristas en línea en el país alcanzaron más de 710 millones de compradores digitales, lo que contribuyó con ~US$ 2,29 billones en 2020, y se espera que alcancen los US$ 3,56 billones para 2024. Además, el gobierno de China está tomando varias iniciativas para el crecimiento de la industria del comercio electrónico. Por ejemplo, en febrero de 2021, el Consejo de Estado de China introdujo las Directrices Antimonopolio para la Economía de Plataforma para detener las conductas monopolísticas de las grandes empresas y promover el desarrollo sostenible y saludable del comercio en línea. Por lo tanto, el creciente sector del comercio electrónico en China impulsa el crecimiento del mercado de IA conversacional en el país.

Ingresos y pronóstico del mercado de IA conversacional de Asia Pacífico hasta 2031 (millones de USD)

Segmentación del mercado de IA conversacional de Asia Pacífico

El mercado de IA conversacional de Asia Pacífico se clasifica en componente, tipo, tipo de implementación, industria y país.

Según el componente, el mercado de IA conversacional de Asia Pacífico se bifurca en plataforma y servicio. El segmento de plataforma tuvo una mayor participación en el mercado de IA conversacional de Asia Pacífico en 2023.

Por tipo, el mercado de IA conversacional de Asia Pacífico se bifurca en chatbots y asistentes virtuales inteligentes. El segmento de chatbots tuvo una mayor participación en el mercado de IA conversacional de Asia Pacífico en 2023.

En términos de tipo de implementación, el mercado de IA conversacional de Asia Pacífico se bifurca en local y en la nube. El segmento local tuvo una mayor participación en el mercado de IA conversacional de Asia Pacífico en 2023.

Según la industria, el mercado de IA conversacional de Asia Pacífico se segmenta en comercio minorista y comercio electrónico, atención médica y ciencias biológicas, viajes y hotelería, BFSI, TI y telecomunicaciones, medios y entretenimiento, y otros. El segmento minorista y de comercio electrónico tuvo la mayor participación en el mercado de IA conversacional de Asia Pacífico en 2023.

Por país, el mercado de IA conversacional de Asia Pacífico está segmentado en Australia, China, India, Japón, Corea del Sur y el resto de Asia Pacífico. China dominó la participación en el mercado de IA conversacional de Asia Pacífico en 2023.

Alphabet Inc, Amazon.com Inc., Cognigy GmbH, International Business Machines Corp, Kore.ai Inc., Microsoft Corp, Oracle Corp y SAP SE son algunas de las empresas líderes que operan en el mercado de IA conversacional de Asia Pacífico.

1. Introduction

1.1 The Insight Partners Research Report Guidance

1.2 Market Segmentation

2. Executive Summary

2.1 Key Insights

2.2 Market Attractiveness

3. Research Methodology

3.1 Secondary Research

3.2 Primary Research

3.2.1 Hypothesis formulation:

3.2.2 Macro-economic factor analysis:

3.2.3 Developing base number:

3.2.4 Data Triangulation:

3.2.5 Country level data:

4. Asia Pacific Conversational AI market Landscape

4.1 Overview

4.2 Ecosystem Analysis

4.2.1 List of Vendors in Value Chain

5. Asia Pacific Conversational AI market – Key Market Dynamics

5.1 Market Drivers

5.1.1 Growing E-Commerce Sector

5.1.2 Increasing Demand for Chatbot Solutions

5.2 Market Restraints

5.2.1 Rising Privacy Concerns

5.3 Market Opportunities

5.3.1 Rising Demand for Conversational AI in Healthcare Sector

5.3.2 Emergence of Generative AI

5.4 Market Trends

5.4.1 Growing Adoption of Conversational AI in Gaming Industry

5.5 Impact of Drivers and Restraints:

6. Conversational AI market – Asia Pacific Analysis

6.1 Asia Pacific Conversational AI Market Overview

6.2 Conversational AI market Revenue (US$ Million), 2021–2031

6.3 Conversational AI market Forecast Analysis

7. Asia Pacific Conversational AI market Analysis – by Component

7.1 Platform

7.1.1 Overview

7.1.2 Platform: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

7.2 Service

7.2.1 Overview

7.2.2 Service: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

8. Asia Pacific Conversational AI market Analysis – by Type

8.1 Chatbots

8.1.1 Overview

8.1.2 Chatbots: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

8.2 Intelligent Virtual Assistants

8.2.1 Overview

8.2.2 Intelligent Virtual Assistants: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

9. Asia Pacific Conversational AI market Analysis – by Deployment Type

9.1 On-Premise

9.1.1 Overview

9.1.2 On-Premise: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

9.2 Cloud

9.2.1 Overview

9.2.2 Cloud: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

10. Asia Pacific Conversational AI market Analysis – by Industry

10.1 Retail and E-commerce

10.1.1 Overview

10.1.2 Retail and E-commerce: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

10.2 Healthcare and Life Sciences

10.2.1 Overview

10.2.2 Healthcare and Life Sciences: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

10.3 Travel and Hospitality

10.3.1 Overview

10.3.2 Travel and Hospitality: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

10.4 BFSI

10.4.1 Overview

10.4.2 BFSI: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

10.5 IT and Telecom

10.5.1 Overview

10.5.2 IT and Telecom: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

10.6 Media and Entertainment

10.6.1 Overview

10.6.2 Media and Entertainment: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

10.7 Others

10.7.1 Overview

10.7.2 Others: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

11. Asia Pacific Conversational AI market – Country Analysis

11.1 Asia Pacific

11.1.1 Asia Pacific: Conversational AI market Breakdown, by Key Countries, 2023 and 2031 (%)

11.1.1.1 Asia Pacific: Conversational AI market – Revenue and Forecast Analysis – by Country

11.1.1.2 Australia: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

11.1.1.2.1 Australia: Conversational AI market Breakdown, by Component

11.1.1.2.2 Australia: Conversational AI market Breakdown, by Type

11.1.1.2.3 Australia: Conversational AI market Breakdown, by Deployment Type

11.1.1.2.4 Australia: Conversational AI market Breakdown, by Industry

11.1.1.3 China: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

11.1.1.3.1 China: Conversational AI market Breakdown, by Component

11.1.1.3.2 China: Conversational AI market Breakdown, by Type

11.1.1.3.3 China: Conversational AI market Breakdown, by Deployment Type

11.1.1.3.4 China: Conversational AI market Breakdown, by Industry

11.1.1.4 India: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

11.1.1.4.1 India: Conversational AI market Breakdown, by Component

11.1.1.4.2 India: Conversational AI market Breakdown, by Type

11.1.1.4.3 India: Conversational AI market Breakdown, by Deployment Type

11.1.1.4.4 India: Conversational AI market Breakdown, by Industry

11.1.1.5 Japan: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

11.1.1.5.1 Japan: Conversational AI market Breakdown, by Component

11.1.1.5.2 Japan: Conversational AI market Breakdown, by Type

11.1.1.5.3 Japan: Conversational AI market Breakdown, by Deployment Type

11.1.1.5.4 Japan: Conversational AI market Breakdown, by Industry

11.1.1.6 South Korea: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

11.1.1.6.1 South Korea: Conversational AI market Breakdown, by Component

11.1.1.6.2 South Korea: Conversational AI market Breakdown, by Type

11.1.1.6.3 South Korea: Conversational AI market Breakdown, by Deployment Type

11.1.1.6.4 South Korea: Conversational AI market Breakdown, by Industry

11.1.1.7 Rest of APAC: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

11.1.1.7.1 Rest of APAC: Conversational AI market Breakdown, by Component

11.1.1.7.2 Rest of APAC: Conversational AI market Breakdown, by Type

11.1.1.7.3 Rest of APAC: Conversational AI market Breakdown, by Deployment Type

11.1.1.7.4 Rest of APAC: Conversational AI market Breakdown, by Industry

12. Competitive Landscape

12.1 Heat Map Analysis by Key Players

12.2 Company Positioning & Concentration

13. Industry Landscape

13.1 Overview

13.2 Market Initiative

13.3 Product Development

14. Company Profiles

14.1 Amazon.com Inc

14.1.1 Key Facts

14.1.2 Business Description

14.1.3 Products and Services

14.1.4 Financial Overview

14.1.5 SWOT Analysis

14.1.6 Key Developments

14.2 International Business Machines Corp

14.2.1 Key Facts

14.2.2 Business Description

14.2.3 Products and Services

14.2.4 Financial Overview

14.2.5 SWOT Analysis

14.2.6 Key Developments

14.3 Alphabet Inc

14.3.1 Key Facts

14.3.2 Business Description

14.3.3 Products and Services

14.3.4 Financial Overview

14.3.5 SWOT Analysis

14.3.6 Key Developments

14.4 Oracle Corp

14.4.1 Key Facts

14.4.2 Business Description

14.4.3 Products and Services

14.4.4 Financial Overview

14.4.5 SWOT Analysis

14.4.6 Key Developments

14.5 SAP SE

14.5.1 Key Facts

14.5.2 Business Description

14.5.3 Products and Services

14.5.4 Financial Overview

14.5.5 SWOT Analysis

14.5.6 Key Developments

14.6 Microsoft Corp

14.6.1 Key Facts

14.6.2 Business Description

14.6.3 Products and Services

14.6.4 Financial Overview

14.6.5 SWOT Analysis

14.6.6 Key Developments

14.7 Cognigy GmbH

14.7.1 Key Facts

14.7.2 Business Description

14.7.3 Products and Services

14.7.4 Financial Overview

14.7.5 SWOT Analysis

14.7.6 Key Developments

14.8 Kore.ai Inc.

14.8.1 Key Facts

14.8.2 Business Description

14.8.3 Products and Services

14.8.4 Financial Overview

14.8.5 SWOT Analysis

14.8.6 Key Developments

15. Appendix

15.1 About The Insight Partners

15.2 Word Index

List of Tables

Table 1. Asia Pacific Conversational AI market Segmentation

Table 2. Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

Table 3. Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Component

Table 4. Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Type

Table 5. Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Deployment Type

Table 6. Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Industry

Table 7. Asia Pacific: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Country

Table 8. Australia: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Component

Table 9. Australia: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Type

Table 10. Australia: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Deployment Type

Table 11. Australia: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Industry

Table 12. China: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Component

Table 13. China: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Type

Table 14. China: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Deployment Type

Table 15. China: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Industry

Table 16. India: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Component

Table 17. India: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Type

Table 18. India: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Deployment Type

Table 19. India: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Industry

Table 20. Japan: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Component

Table 21. Japan: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Type

Table 22. Japan: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Deployment Type

Table 23. Japan: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Industry

Table 24. South Korea: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Component

Table 25. South Korea: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Type

Table 26. South Korea: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Deployment Type

Table 27. South Korea: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Industry

Table 28. Rest of APAC: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Component

Table 29. Rest of APAC: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Type

Table 30. Rest of APAC: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Deployment Type

Table 31. Rest of APAC: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Industry

Table 32. Heat Map Analysis by Key Players

Table 33. List of Abbreviation

List of Figures

Figure 1. Asia Pacific Conversational AI market Segmentation, by Country

Figure 2. Ecosystem Analysis: Conversational AI Market

Figure 3. Conversational AI market – Key Market Dynamics

Figure 4. Impact Analysis of Drivers and Restraints

Figure 5. Conversational AI market Revenue (US$ Million), 2021–2031

Figure 6. Conversational AI market Share (%) – by Component (2023 and 2031)

Figure 7. Platform: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

Figure 8. Service: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

Figure 9. Conversational AI market Share (%) – by Type (2023 and 2031)

Figure 10. Chatbots: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

Figure 11. Intelligent Virtual Assistants: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

Figure 12. Conversational AI market Share (%) – by Deployment Type (2023 and 2031)

Figure 13. On-Premise: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

Figure 14. Cloud: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

Figure 15. Conversational AI market Share (%) – by Industry (2023 and 2031)

Figure 16. Retail and E-commerce: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

Figure 17. Healthcare and Life Sciences: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

Figure 18. Travel and Hospitality: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

Figure 19. BFSI: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

Figure 20. IT and Telecom: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

Figure 21. Media and Entertainment: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

Figure 22. Others: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

Figure 23. Asia Pacific Conversational AI Market, by Key Countries - Revenue (2023) (US$ Million)

Figure 24. Asia Pacific: Conversational AI market Breakdown, by Key Countries, 2023 and 2031 (%)

Figure 25. Australia: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

Figure 26. China: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

Figure 27. India: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

Figure 28. Japan: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

Figure 29. South Korea: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

Figure 30. Rest of APAC: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

Figure 31. Company Positioning & Concentration

Save and reduce time carrying out entry-level research by identifying the growth, size, leading players, and segments in the Asia Pacific conversational AI market.
Highlights key business priorities to assist companies to realign their business strategies.
The key findings and recommendations highlight crucial progressive industry trends in the Asia Pacific conversational AI market, thereby allowing players across the value chain to develop effective long-term strategies.
Develop/modify business expansion plans by using substantial growth offering developed and emerging markets.
Scrutinize in-depth Asia Pacific market trends and outlook coupled with the factors driving the Asia Pacific conversational AI market, as well as those hindering it.
Enhance the decision-making process by understanding the strategies that underpin commercial interest with respect to client products, segmentation, pricing, and distribution.

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